Skilled people concentrated on giving the best service in reasonable time and price. They tried different approaches on servicing my daughters phone until it was working again. Always calling with updates they were incredibly nice and professional. Highly recommended!
Super helpful team. Had an older 2007 desktop computer that was sitting in our house taking up space and they were kind of enough to get it off our hands and recycle. Have gone here before for laptop and phone repair as well, and highly recommend their services. Never disappoint!
Everything about my repair job & experience was perfect. I went in for an iPhone 8Plus battery replacement & was done within 15min. Getting it started was easy & afterwards the battery performed significantly better with no damages to the rest of my phone. Went to them because I wanted to avoid the Apple repair BS & they did not disappoint. They saw my phone was in good condition & went to work ASAP.
Simply the best techs with incredible customer service, fair pricing and great follow up regarding status of service. I’ve been using their service for 3 years and they are the real deal. Consistent.
These guys did amazing job on my wife’s IPhone 8+. Screen replacement in 25 mins very Thorough throughout the procedure. I will definitely take any repairs that I will need in the future to them. Thank you.
They really went above and beyond to help with an unusual repair. Great customer service.
Great service here! They replaced my iphone battery very quick and answered all my question. I would recommend for everyone to get their tech needs done here !
I took a laptop there to get the charger port replaced. They did it quickly and cheap, and were nice about everything. I highly recommend.
Excellent place to get your phones fixed. My daughter is really happy with the phone after being fixed…
Zombie Techs customer service is out of this world!! They treated me like family and I sincerely appreciate it. Keep up the great work guys!!
Amazing service, They replaced my iphone screen very quick and answered all my question. I would recommend for everyone :)
Good costumer service, fast easy replaced my screen in less then 20 min definitely recommend
Amazing service asked about my phones charging issue gave me an honest answer and cleaned it too with no charge !
Had a screen replacement completed for my galaxy phone. I was very happy with the level of responsiveness and service.
The staff are courteous and very helpful. Im glad I went here instead of taking my item to the Apple Store.
I have been working with Zombie Techs in Des Plaines for a year now and throughout the pandemic they have done a remarkable job. As a professional what I appreciate the most about Sebastian is that he takes the time and keep his cool while answering all of my questions. As an IT Analyst you can imagine how many different ways I can slice and dice my options and Sebastian always gives me a genuine response being mindful that suggested solution is economical and dependable. He is HONEST and UPFRONT! NO HIDDEN CHARGES! NO FALSE JOBS!! I would recommend Zombie Tech Services for all your IT hardware/software solutions any day. Great neighborhood facility!!
Zombie techs did not only fix a phone once, I returned to them for a second time. I highly recommend them for your tech repairs, pricing is fair and they are quick to order and fix the problem. Extremely friendly and a warranty is given on fixed items. They fixed both so great that even with a warranty there was no need to use it. •••Shout-out to sebastian he fixed my phones•••
These guys are by far the best! Good quality work, professional and timely. I have 2 young children and with remote learning we have an abundance of personal electronic devices. Add the amazing ability of my children to break said devices, I have needed their help often and they have always come through!! Big Thanks to this team and location!
Took my phone today. The battery swelled so I had to replace it. Fast service, nice staff. I recommend!
Good prices and fast service good place to get your things repaired quick and on its best price
GREAT CUSTOMER SERVICE!!! These guys are very reliable and knowledgable when it comes to iPhone and they are fast ! I have taken all of my products here and they have always delivered! They have 2 locations either one is amazing!
They are friendly and fast at replacing phone screens. I highly recommend them.
5 stars, several times I went there to fix my devices and they fixed it quickly, professional staff, definitely I recommend it!
Best place to take your iPhone for a repair. Eduardo was quick, knowledgeable, professional and kind. I will be going here for any future repairs I need. I’d give 10 stars if I could.
Went in to get my phone charging port checked out. I thought that I would need it replaced completely but turns out that the charging port was dirty. The gentleman working there cleaned it for me and didnt charge me a penny. Very professional! Thank you so much. Ill be coming here for future tech work.
Took my sons iPad for screen repair. They did an amazing job and my son is happy to have his iPad back. Will definitely be taking my other 2 iPads here. Good service, friendly.
My desktop PC stopped working recently, so I took it to Zombie Techs for a diagnostic. It turned out the motherboard had gone out and I needed a replacement.They were very transparent about what needed fixing and gave me the option to upgrade other components at a reasonable price. I have to say my machine is working faster than it ever has.I recommend bringing your laptop or desktop here if you have any issues whatsoever.
My external hard drive server quit on me, and after several days attempting to restore it, I finally went to Zombie Tech. While there, Sabastian reviewed the problem and said they would get back to me. Two days later, Edwardo followed up with a call explaining the situation, cost and if I wanted them to fix it. I am so glad that I said yes because they saved me time, aggravation and essential files. I highly recommend this place to anyone in need of that extra help.
I want to thank Brandon and Zombie Tech Repairs for saving my cellphones life and mine! Everything was completed by amazing awesome enthusiastic tech that cares about customer service, and reviving my Apple I phone! Thank you so much for your help, trust, and great surgical work in making the phone amazing and new!
Love this place! Every time i have a issue with any and i mean any electronic issue they exceed Perfection! Definitely the place to go to. All the otherCompetition can’t compete with them!
I unfortunately dropped my phone and shattered the screen. The fixed the my S20 for a reasonable price in a few days. Highly recommend.
Professional work and the staff was so nice I totally recommend this place if you need help whit your computer
I cracked the screen on a Nokia 7.2 - not a lot of places can fix this, but Zombie Techs did. They were professional, kept in constant contact with me (I even got a follow-up email!) and did a great job at a reasonable price. Nice to have such professionals in the neighborhood!Would definitely recommend and use again!
Maybe about 2 years ago my surface pro 4 hit the floor on the edge of fold-able tablet leg, of course the screen cracked. The screen was cracked just about everywhere. After 2 years I deiced to get it fixed, this place is showed up on google maps. I gave this a try, got a quote, thought about it and had my surface fixed for a really good price in my mind. Its amazing to see my surface look so new, Ive had the surface for about a week and no problems with the screen at all. The guy there Sebastian is really good and professional. Service was fast in my mind, overall really enjoyed going here to get my surface fixed.
Wonderful attitude...never once felt I was being talked down to or mocked at all for my lack of knowledge. This is a HUGE plus for me. Combine that with excellent sevice with regular communication about progress and you get a phenomenal experience. I would absolutely recommend them to anyone in need of computer repair/assistance!
They were very efficient in diagnosing my laptop issues and transparent with the breakdown of costs. They were patient with all my questions and I never felt rushed or condescended to. They even cleaned my computer surface so it came back looking better than when I dropped it off. I was very satisfied with my experience!
I love these guys. Always ready to help out, they go above and beyone!
Fast and friendly service. They are able to take and recycle most computers and accessories. Strongly recommended.I have once again had another fantastic experience at Zombie Techs! After many long years my Xbox 360s disc drive died. I was given the same fast and friendly service that I have gotten with everything I had repaired. I am happy to say that my Xbox 360 now works like new! Thank you Zombie Techs! Once again, I strongly recommend!
My computer died and couldnt get it to work at all. Was worried I wouldnt be able to retrieve all the photos I had stored on it. Had some other people look at it and they couldnt get anything off the hard drive. Brought it to Zombie Tech (Sebastian) and they were able to retrieve everything off my hard drive at a reasonable price and in a timely manner. Thank you and now my wife wont have to kill me.
Got my phone fixed there and was done the same day and works great, also bought a phone there and like a month after the screen got unglued and came off, took it back and they fixed it, they put a new screen and all at no charge, I definitely recommend this place.
Friendly people, very professional and detailed about the work they will need to do and how much will it cost, and reasonable prices.Thank you!
The technician is very good, a real professional who knows what he is doing. I am very satisfied with its diagnostics and work - repair on my computer as well as on my mobile phone. If we had more such good technicians, the world would be much better and more pleasant than it is now. All the best and thank youZoran Tabic
Zombie Techs helped me determine the proper steps to take with my computer that had problems with the video card. They offered to buy it from me when I felt it was too expensive for me to repair.
I am pleased with the great service I received at the Des Plaines location. My phone was repaired quickly and the fee was reasonable.
I needed to recover date on my computer after sustaining bad water damage. Best Buy and similar data recovery companies wanted to charge around $1400. Zombie Techs did it for a fraction of the cost! Got all my data, and am back up an running. Definitely go to Zombie Techs first before getting ripped off by larger companies.
Very professional and fast service. I had my phones fixed there a few times over the years. I would not go anywhere else.
The guys at Zombie tech were very helpful with my computer problems and very professional when answering my questions!! I have other computers to take to them to look at.
Great service! Great prices! I appreciate the kindness and support.
Thank you so much for the repair of my computer. Your service was right on, quick turn around and solved the issues I had with the computer. I really appreciate your help. Elizabeth
Sebastian helped me clear my phone microphone issue very quickly. Very nice job.I recommend this business for all services
My phone was not starting/charging and they listed off a few things it could be. They took the phone in the back and came back 15 minutes later and said it was charging fine and that it was probably the charging cable. They could have been dishonest, they could have up sold me parts I didn’t need, they could have charged me a service fee but they didn’t. And because of that they will have a customer for life. I will gladly pay a premium for honesty and integrity.
They did a excellent job fixing up my cracked iPhone screen, Took less then a hour and they were really professional.
These guys are the best at their craft. Not only Sebastian was a pleasure to deal with, but their price and turn around time was hands down the best. I was very impressed all around. Thank you for a great experience.
So happy to find a great business so close to home- Brandon did a great job replacing the cracked glass on my cell phone. Friendly, quick and professional!
I took in my phone to get fixed and he was able to replace the screen in under an hour. Very speedy and super nice. Thank you Sebastian.
Zombie techs repaired both my cell phone and tablet screens that were cracked. They are professional, fast and do quality work. I would use them again.
I got a referral in the Des Plaines Community Group. Several people I trust said this was a good place. I took my computer there during the quarantine, they were wonderful. My computer is working great now. I’m very happy and the prices are very good.
My phone fell out of my purse in the parking garage and a car ran it over.... ugh! Luckily it only needed the screen replaced. I googled “Iphone screen repair in Des Plaines” and one of my options was Zombie techs Computer Repair. I was the first customer and they were able to accommodate my request on the spot. I went for a brisk walk outside and 15 minutes later my phone was as good as new! Great value, and they also do a 2 week follow up via email! You cannot beat that! Thank you!!!!
Replaced my Note 9 screen that was cracked for a good price and did a great job! Also checked out one of my laptops, free of charge. Really nice people work here and I will continue to use their services for any tech needs!
Great customer service. Fixed both mine and my wife’s screens expertly and quickly. And not too expensive either. Would highly recommend Sebastian and the company!
Very responsive and professional! Had open communication with updates on my device being repaired. Would go again!
Zombie Techs took care of my tablet needs in great fashion... I Had a damage screen and I use it for my logs while trucking OTR and they made sure I had it operational in a weeks time!!! Thank You Zombie Techs!!!
Sebastian was honest and helpful. I would go back to him in a heartbeat with any issues in the future! He was a great help!
I have used Zombie Techs more than once during Crisis computer failures. Each time the men there were calm, understanding, they LISTENED. One time he was able to fix the problem while I waited, and in the next, was able to have the problem diagnosed and fixed in 24 hours. The pricing is excellent for the speed and quality of the work. It sure beats the big box stores and way outdoes any service where I have to mail in my computer. If you have not tried Zombie Techs yet, I suggest you run, not walk to their most convenient location!
This is the second time that we used Zombie Tech and each time they provided excellent personal service. Sebastian took the time to explain the problem and the options that were available. We will definitely use them in the future.
Know what theyre doing and let you know ahead of time expected part date deliveries, what theyre going to look at, etc. very transparent. Keep you updated with emails and phone calls. Love that the repair fee also goes towards the cost of parts.
Sebastian at ZombieTechs helped us when our computer was no longer working properly. He assessed the problem and gave us recommendations. We followed up with his recommendations and had our computer home and working within a few days.
Amazing service. I went in with a broken PC and even in the middle of this pandemic mess, they were very quick to answer the phone, and kept me updated through my entire repair process. They also have a very cheap diagnostic service and what I spent on diagnostic was discounted from the parts and labor for my fix. They had to order parts for my PCs repair, so most of the time waiting was just waiting on delivery. Obviously mileage will vary depending on what you need done, but from dropoff to pickup, including waiting on parts to arrive, it took less than a week for my particular issue.
Update: Just had my laptop done there. Still 5 stars for awesomeness! Best repair place no contest!They do amazing work! Had new screen put in on my old Galaxy S7 edge. Going to give it to mom as a backup. Great prices for the service too. Also have updated laptops for sale and do updating for all old laptops. They did mine, to make them faster and work like new. Anything I need fixed from now on goes here! Go there! Its worth it!
Excellent personal service. Took the time to show me what was wrong with my laptop, (keypad was shorted out by too much cleaning with disinfectant) which caused all kinds of havoc. Replaced keypad and walked me thru all the functions until I was satisfied with the repairs. Will definitely use them for any future electronic issues.
Professional, knowledgeable, quick, friendly and cost efficient. An excellent place for cellphone repair.
This is my third time going to them. They are friendly and work fast. I have fixed iPhone and iPad there. It close by and they keep communicating with you on the progress.
Zombie Techs fixed my laptop after it stopped turning on. They were reasonably priced and I had my computer back in about 3 business days. They were extremely knowledgeable and friendly, definitely recommend!
Very polite and professional! Expeditiously did great work for a good price!
Fast, good service, willing to stay a little after hours to help me out. Good quick fix!
Great and efficient service ! My tech was Quick and met my needs and he ordered a case to repair my laptop that was extremely affordable!
I went to get my phone screen fix an they did a good job I recommend it they do a good job
This place is awesome! I searched around for iPhone battery replacement costs near Des Plaines and this place was the best price by a long shot! iBreakufix in Niles was willing to do a battery replacement for over DOUBLE the price of Zombie techs! I came in, Sebastian put a brand new iPhone battery in for me in 10 minutes, I paid and left. Extremely great customer service! I finally can make it a day without having to charge my phone! Keep doing what youre doing! Thank you so much!!!!!!!
Just a great experience knowing i was walking into a business were talent and satisfaction was guaranteed. YES i would recommend the Zombie guys to repair your computer issues.
Great service and friendly. Knowledgeable on phones, laptops, and computers.
They responded promptly and fixed my phones screen quickly and efficiently. Was pretty affordable too! Highly recommend!
Fast and friendly service!! Highly recommend!!!
Quick, honest service for an affordable price. Hard to find these days.Ive recommended this place to several friends and family members since it was such a smooth process for my laptop and cellphone screen repairs.
I broke my Iphone screen recently, so i found this place near me to fix it, i have to say that they are very professional, fast and have a great prices i will definitely recommend to my friends and family.
I was on a brief stay in town and my LG G6 phone face glass shattered but still worked; the back had a chip that was beginning to spread. After a search, I found these guys had BEST ratings so I texted them my issue. They called me, explained the fix & ordered parts right away (late in day). 2 days later, they replaced front (touchscreen) & back in just under an hour for about $120 - I was ecstatic! They even offered to bring it ti the store located closer to where I was staying😊! GREAT service, extremely well-priced, VERY fast work, definitely know what they are doing! THANKS SO MUCH! 😊👍
Best place to get ur phone fixed cheap and goes for a long time
I first came in here for a screen replacement. They replaced my iPhone 6s screen in fifteen minutes for just $70, way less than the Apple store was going to charge me. The repair tech Sebastian was very respectful, and the service was excellent. I ended up going back to buy one of their used laptops for college at a great price, and it runs very well! 100% would recommend.
Had to get my elderly fathers computer repaired, he had way too much adware and god knows what else slowing his computer to a crawl. I took the laptop in to these guys and not only did they resolve the issue, but took their time to get to know the customer and their needs. Great experience overall.
Great customer service. Would highly recommend Sebastian and thecompany !
Great service! I’ve been going to this place for over a year now and these guys have always been super helpful, patient, and reliable. I’ve come in to get my computer, iPhone and Ipad looked at. The prices are also very reasonable...hence why I keep coming :)
Sebastian was very helpful with the problem that I came in with. Very cool dude. Very efficient operation they have running 10/10 recommend for anybody that needs help with any technical problems!
Very friendly and informative staff. Sebastian was great and even stayed after the store closed to make sure I was able to pick up my PC.
Great service! Had my iphone and iPad screens fixed here. Reasonable price. Highly recommend .
Zombie Techs helped us out tremendously when I needed assistance with a cell phone fiasco ASAP. The tech was very nice and super knowledgeable. Their prices are great and I intend to use them as my go-to cell phone repair service from now on. I highly recommend them to everyone.
They were able to change my desk top and operating system,change the log in, saved files,and even put in shortcut apps for a low price.Another place said it couldnt be done and half of the work Zombie did would cost twice as much.
Friendly staffAffordable pricesQuick service.Couldn’t ask for better service. Would highly recommend these guys to anyone having issues.They definitely know what there doing
The motherboard went out on my Hackintosh which is the lifeline of my business and personal information. Zombie Techs diagnosed the problem and fixed it for a reasonable price and amount of time. Super satisfied...thanks!!!
Came in with a Google Pixel that I thought just had a broken screen (completely black but phone still turned on). Brian repaired it promptly and then figured out that the actual issue was a busted motherboard, which meant it was time to scrap the phone. Great job on the screen repair however, would definitely come back
Great service the employees really friendly and super helpful.