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Des Plaines Honda Motorcycles
550 E Northwest Hwy, Des Plaines, IL 60016, United States
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Des Plaines Honda Motorcycles
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An
Review №1

I bought the first 2021 CB1000R Black Edition from DSP Honda. Delivery was delayed by Honda for three months and Nick did the best he could to keep me updated. The entire Team (Sales, Service, Parts, etc.) was friendly and easy to work with. I will definitely purchase from them again. Service is also a very important part of purchasing and once I start having maintenence done, I will update this review to rate that experience.

P
Review №2

Worked with Nick for about 2-3 days on a used bike purchase (2020 1000SX). No pressure sales, very informative on all aspects of the bike and industry. Appreciated the help, and appreciated the follow-up and support when wrapping things up to complete the transaction. DSP Honda did right by me, their parts / service / finance teams were all super helpful and are enthusiast themselves, which means a lot when making a purchase. Their new location allows for a much better shopping / browsing experience.

Jo
Review №3

I set out to find a dealer to purchase a new 2021 Gold Wing Tour Automatic DCT. I knew which bike I wanted, just not who to buy it from. I had 3 dealerships on my list. DSP Honda was the first. That is where I bought my new bike. I didnt even have to visit the other dealers. Nick was great, very knowledgeable, explaining and demonstrating all the options. Alfredo was great to work with too. They treated me more like a friend than a customer. Not pushy, no pressure. I highly recommend DSP Honda. Looking for a bike? Visit DSP Honda.

Vi
Review №4

Nick was super cool throughout the whole sale. Not pushy at all and was legitimately just trying to help out and make sure we made the right choice! We will definitely come back once we want to upgrade!

Ir
Review №5

These guys turned out to be better than my first impression of them; they simply were doing their due diligence in trying to serve us and went 110% the distance and got it done. Theyre probably gonna see us again as customers, if or when we purchase more bikes. Thanks Dan, Rick and Oops, sorry I forgot your name, but you know who you are.

St
Review №6

2021 Wing purchase. Awesome place. Everyone is friendly and knowledgeable. This should be your Honda go to place !!!

Yu
Review №7

I just bought a Kawasaki z125 pro from here they have very good customer service the person that helped me out was nick definitely would buy other stuff from them

Ai
Review №8

Everyone was beyond helpful, kind and funny! Which was a plus. Thank you so much for everything. Definitely worth checking this place out.

Da
Review №9

I saw a motorcycle on their website and reached out to see it and test drive. Nick was there ready for me when I walked in the door and showed me right to thr bike. It was everything I wanted and then some! He was knowledgeable and excited about his job and it really shows he cares. I bought the bike and abolutely love it. EVERYONE at DSP Honda was so nice and helpful. The shop tour to meet the team was a nice touch. I feel like my bike and I will really be cared for at this dealership.

Is
Review №10

Nick did an amazing job with the sale process. He is very friendly and knowledgeable about the business. Overall the process was as smooth as it can be and all the staff is super nice. Love my new ride and thank you

Mo
Review №11

10/10. My experience here was thoughtful and helped me to feel confident buying my first bike. Nick was very personable and gave me great tips on how to handle my bike as a new rider. Couldnt be happier, thanks Nick!

Ma
Review №12

Really enjoyed going to this shop. Such friendly staff. Willing to help with everything.

Cr
Review №13

Just my opinion and the reason I walk out on a deal.I just wanted a straight forward honest deal. They played around with 4 square sheets and ended up with $1500 in extra fees on a $4k bike. They claim the $299 doc fee is state law. Hint, it isnt, is a max amount that they CAN charge, not HAVE to charge. Then theres the $399 setup fee that Honda Northwest didnt charge me.Go 20 minutes down the same road to Honda Northwest and see Jason, no games there. I was out the door in 10 minutes with the same bike with half the fees DSP charges.

AN
Review №14

I bought my Africa twin from this dealer and the experience was wonderful, if you are in the market for a Honda Alfredo is your man.

El
Review №15

Super helpful parts department. Quick ordering and delivery.

Is
Review №16

Nice and neat dealership, I walked in and was greeted by Nick. He was the first guy to really help me out after going to multiple dealers. He’s a super chill guy and can tell you about anything bike related. Super knowledgeable guy and if you’re in the market for your first bike, Nick can definitely help you out with seeing which type is the best fit for you.

Ro
Review №17

Great motorcycle dealer to buy a Honda motorcycle.Repair and Maintenance facility is the best in world.5 star rating? I give DSP Honda a billion star rating.

Da
Review №18

Great people overall. Drew the salesman who sold me the bike was really nice. Brian the Finance manager was super helpful and Alfredo as well. The one who went above and beyond was Scott. I brought a trailer carrier that was not safe to transport my bike so he asked where I lived: Apparently I lived close to him. He delivered my bike after getting out of work! I was extremely grateful for that. Great guy. I highly recommend this place..

Ta
Review №19

Nick got me right with the 2022 grom sp in pearl white, cool friendly staff that know stuff unlike other places, would recommend buying a bike here any day😎🔥

JE
Review №20

I put a deposit down for a Honda ADV 150 in transit, basically an in and out transaction. The new location of the dealership is farther away from me but didnt mind the drive. It is a new and modern building with plenty of interior space as well as parking space. Ill add another review when I pick up the new toy, going through the purchase process.

La
Review №21

Nick is very knowledgeable and a great guy. These guys really know how to make you feel at home. Good people 👍

Ni
Review №22

They have a good selection of bikes and reasonable sale prices on some, however the extra fees are insane. Just like the other reviewer mentioned, I can confirm that they attempt to charge $299 doc fee and $399 setup fee and that is on top of the sales tax, registration and delivery charges. Deal breaker.

Jo
Review №23

My experience with this store was terrible! I took my honda shadow to be checked because it has problems with the gear selector (sounds), when presenting the RPM REVELOS warranty insurance that covers all these types of problems, they did not want to accept it. I went three times because of the local because it did not give me an answer if they were going to accept it or not in the technical service. On the third day that the motorcycle took it, it was tested by the workshop manager and the manager to see if it really had a sound and to download that “IT WAS MY BAD DRIVING”. I put a parenthesis here (It is not my first motorcycle, I have driven from 4Wheels, to manual scooters, from high cylinder motorcycles to motocross). on the first lap that the workshop manager gave it, he turned it over several times and the information was passed on to the manager, the manager took the bike for the third time and gave it another lap, this means that if they knew it had the sound, He put oil on the friction parts in a superficial way, but it was not that. they simply did not want to enter the bike for a thorough check-up due to the fact that they did not want to take the INTERSTATE guarantee that it had. terrible my experience. The last thing the manager told me was, roll it, nothing happens and come when the winter is over, enjoy the bike, how are you going to enjoy something that you know will end up damaging. Now I understand why such bad reviews

To
Review №24

“I knew I was going to buy, I just wanted to buy it from someone nice. Nick was probably the best guy I could have run into! Im probably gonna go riding with him some day. Love the new place, pretty cool story. Thanks, Im going riding!!!!! See Ya“-Jim Schroeder

Al
Review №25

Was helped and greeted by someone named Nick, who was able to help me out with anything i needed. Overall great and quick service from him and was able to get me out of there is less than an hour.

RS
Review №26

Nick Isaacson is everything you could hope for when looking to purchase a motorcycle! Extremely knowledgeable, honest, and passionate about his craft. Wouldnt hesitate to purchase from Nick again and again.The parts staff, John and Gary were also top notch. A little off put by the finance manager, but everyone else made up for it.

Ja
Review №27

The guys in service could not have done a better job. Had my 2010 Honda Shadow RS serviced for summer. They were very friendly, straight forward with pricing, picked up my bike and got the job done right.So happy with my service here I had to give them a 5 star review.

A
Review №28

Had a positive experience buying a new dirt bike.

An
Review №29

Nick was very helpful picking out my first bike. Knew exactly what he was talking about and was super friendly. If you visit ask for Nick he’ll entertain you while waiting too lol. Great place to shop for bikes. For the parts department Tyler was super helpful and friendly as-well.

Ja
Review №30

There were a lot of red flags, but I hoped my experience would have been better. I called about the availability of a bike listed on their website. I was told it was in stock. I wanted to know about pricing and financing, but could never get a returned call. I had a day to go in and see the bike in person. I was greeted upon arrival and everyone seemed very friendly. When I asked a salesman about the bike, he answered a few questions and to get the process going asked for my ID etc. He approached me with a sheet of paper with the price of the bike $1000 more than listed on their site-maybe a a mistake? He said they get their pricing from Honda’s MSRP on the website, so I guess they don’t use the price they list on their own website…he corrected the price while the other numbers remained on the page. Dealer prep fee doc fee etc . The monthly payment listed was $223-$257 also written about $2,400 down payment-he verbally said it was over 48 months. I asked what the interest rate was and he said they would need to run my credit . I expressed concern of the payment and said I would be putting $3500 down on the $7100 bike. I obliged and let them run my credit. At this point the finance person comes to check on me and confirm some info. He came back again and we walked back to his office. He chit chats briefly then slides a new sheet with some service package offers but also a listed 60 month interest rate and monthly payment written in. $215/month over 60 months. I calculated this on my phone and expressed my concern of the cost to finance a $7,100 motorcycle and paying nearly $15k for it when all is said and done. The finance manager then said I was incorrect and he was still waiting to hear from the bank. He tapped on his keyboard and said oh, it will be $107/month for 60 months. That’s a big change from the 2 pieces of paper I was asked to sign. I explained that after putting down nearly half the total cost of the bike, I thought my payment would be much lower. I asked of the total out the door price and he never told me. When I said I would have to discuss this with my wife because perhaps paying in total up front would make more sense his response was that he has a financing computer and doesn’t understand how I’m getting the numbers I’m getting. He was visibly upset that I did not wish to purchase the bike, he dressed the salesman down as if the salesman knew that I might not buy the bike. If it wasn’t for the insult to myself and the salesman, I likely would have returned and purchased the bike outright without financing.I got screwed on a car loan when I was young kid, I learned to just to the simple math. Over $200 a month for 60 months on an out the door transaction that should have been max $9k? I guess I’ll keep looking.It’s a shame that this type of behavior is considered acceptable and that consumer protections aren’t in place to mitigate this type business strategy.

Co
Review №31

Nick was great, very knowledgeable about pretty much everything involving bikes, and very personable. Experience was smooth and easy. Definitely recommend nick and dsphonda to anyone looking to buy a bike new or used.

El
Review №32

I’ve Been looking for a bike for the summer and decided to stop in here while on lunch break. I didn’t catch the young guys name but I believe he was in the parts department and he was helping me with some helmets and gear. He was awesome! Super professional, polite and overall just a great time with the guy. He looked young but that guy would definitely do great in sales ( Salesmen myself) Also spoke to another gentleman that was actually in sales and he was great to. The bike I was looking at was a few grand more then what I wanted to spend but there was zero pressure between the two of them and you don’t find that quite often at dealerships and it’s uncomfortable when your in that situation. Great first experience and that’s all what it’s about these days.

An
Review №33

Nick was great, as was everyone else. Nice people, helpful.

Ge
Review №34

Great group of people, super friendly, glad to have the big red flag flying so close to home!!

Pa
Review №35

Below is an entire email thread documenting the following.They verbally agreed to a price & when it came to writing up the purchase agreement, tacked on a delivery fee that they explain is required for compliance and that its really a recondition fee. The fee happens to be the exact value that was discounted.Read the email. ALL of its there.

Ru
Review №36

I went in thinking that I needed to replace my rear tire. Turns out it was leaking from the valve stem. They could have just changed it and left it at that.They also glued my hand grip which was loose and did a couple of other small fixes that they didnt charge me for.Im glad I bought my 13 Goldwing F6B from them.Thank you.

Br
Review №37

Excellent customer service! SO to Daniel who is super nice and informative.

ke
Review №38

I recently bought a scooter & I need some parts . I called the parts department & Tyler help me with the order. He was so nice friendly, helpful.& honest. This guy is a diamond to desplaine Honda scooter. There was a another gentleman name Gary was nice & helpful. Thank you guys for ordering the parts . TOP NOTCH service.

Da
Review №39

Purchased a used 2018 Honda bike recently private party. Seller indicated that it is under a maintenance plan until 9/2021. Called for an appt oil change. Had dealer run the VIN on my bike and they told me it was indeed under a maintenance plan so my oil change is covered, no charge. When I came for my appointment, they then told me that theres a $100 charge to transfer the maintenance plan from the first owner to me and expiration stays the same 9/2021. That $100 transfer fee was never mentioned on the phone, had i known that, i wouldve never came. Disappointed.

Al
Review №40

I generally get frustrated just by walking in to ANY dealer because you get the run around for hours before you can get a deal done...Well not here!I live an hour and a half from this place and there are closer dealerships but the service and attention I received was by far beyond exceptional and this is the only dealer I will use again!Not only did I walk in the door 5 mins before closing on a Saturday they did not rush me out or tell me to come back another day. They were patient and listened to what my needs were.I picked out a bike and waited my turn for the finance dept and once there I decided last second I wanted a different bike. I’m sure this was frustrating to them but again they were extremely professional and gave me exactly what I wanted without any question. I have never had this kind of professionalism ANYWHERE!This place deserves 10 stars for sure and will have a pain in the butt customer for life!

Ch
Review №41

Excellent!!Gary (parts guy) couldnt have been more knowledgeable or nicer.This is our new go-to motorcycle shop.

Ze
Review №42

Nick was very helpful, I had a lot of questions on motorcycles and he answered all of them.

St
Review №43

I drove all the way there from the far south side looking for a specific bike. They had it but then I saw the DN01. Never seen this bike on the streets before. Dan got me thru the process and I think Im going to have fun on this.

To
Review №44

Great service department. Friendly staff.

Ik
Review №45

Great experience, freindly staff! The owner him self helped me load the bike and get it all set for the long trip back to IA.

Ol
Review №46

Second bike Ive bought through this dealership. Friendly staff, smooth and quick process. I always come here for parts too. Would recommend to anyone on the market for a motorcycle. And for parts.

S.
Review №47

Parts are marked up 40% to 50% over MSRP. Good luck with that.

Ad
Review №48

I went to look at a 2021 CB650R and had a great experience. The staff was friendly, and Nick especially was extremely helpful.

Ar
Review №49

Went there to look at some motorcycles, Daniel was helpful, but didnt end up buying as there were not enough inventory to choose from.

Jo
Review №50

I worked with Nick looking for my first motorcycle he was extremely helpful and transparent. If you are looking for a bike I highly recommend!

kr
Review №51

Great place

Tu
Review №52

Top notch! I was particularly impressed by Gary who walked me through buying my first helmet. Everyone in the whole store smiled and said hello. It was a very welcoming environment. Ill be back to buy more gear for sure!

St
Review №53

Purchased my second bike from des plaines Honda Nick was great and very helpful overall satisfied customer.✌️🏍

ke
Review №54

I had the best experience at Des Plaines Honda Motorcycles!!!Dan really helped me out a lot and found for me the best financing approval.Dan made the whole process easy .Drew was also very professional and friendly. I will recommend Des Plaines Honda Motorcycles, The team is AMAZING!!and undoubtedly I be working with Dan again.😀😀❤️❤️

Al
Review №55

Noticing this dealer had good reviews along with a selection of new cb300r, I decided to stop by. To my surprise and delight, this dealer let you test a similar motorcycle, which is something i got denied twice before with competitors. The paperwork was done swiftly after a short negotiation for pricing. Looking forward to my delivery on Saturday. So far, excellent experience

Ro
Review №56

The service at Des Plaines Honda is top notch. Phil in the service department did an awesome job explaining the work to be done including less costly options. The experience exceeded all expectations in the quality and timeliness of work. Would not hesitate one bit to bring my bike to Des Plaines Honda on any future work on my bike. Thank you guys for doing an awesome job.

Al
Review №57

Wonderful experience buying my first bike. Drew and the team were knowledgeable about the products and educated me about what I was buying, they sure made it an easy and pleasant experience. Would recommend to others for sure, cant wait to get my 2nd bike there!

Ge
Review №58

Stopped by to check out the dealership. Very helpful staff that isnt too pushy. Was able to answer all of my questions and worked with me the entire time I was there. Would definitely check out if you are in the market for a new Honda or some decent used trade ins.

He
Review №59

These gentleman at this shop were wonderful!!! Very helpful, knowledgeable and also great sense of humor. I appreciate their assistance in my purchase!!! Beautiful Bikes!!!

Ju
Review №60

Good place nothing bad to say i would recommend woodstock Harley ktm. For bigger Variety

Ka
Review №61

Giving 2 stars because of the salesman, i got low-balled on Harley 883 Super Low Trade-in :( ...i shouldve done my research on the trade-in price, however i was expecting business ethics which was missing.shouldve been a happy experience getting a new motorcycle but left halfheartedly

ch
Review №62

Right off the bat I had a terrible experience. Bald white guy with glasses was of no help. No where on the website does it say to make an appointment. You need to knock on the door to enter. You may only enter if you wear a mask, like that’s going to stop anybody you from getting sick..I went there with cash to purchase a motorcycle and basically got pushed away. Now I understand why there’s so many 1 star reviews, I wish I couldn’t even give ONE.I wouldn’t recommend anybody going to this dealership to purchase a bike. Total waste of my time. I’ve worked with plenty of terrible dealers and this guy was the most ignorant.Letting a hoax get in the way of business.Bet this will be removed for being truthful.

Da
Review №63

Great Staff! They made purchasing my new bike easy and even set up shipment to Texas.

B.
Review №64

Staff was pleasant and Drew was extremely helpful and informative. It was busy but I never felt like I was forgotten because Drew and the manager kept me informed of the wait time. Parts and everything were also on site which I love. Also, as a female rider, I normally dont see much gear for women available and they had some items I either have or that suit me. Thank you guys!

Er
Review №65

Je suis français et je fais un road trip au canada et US de 4 mois en Interstate 1200cc I had a problem with the cooling system with my old goldwiñg 1984. Without appointments they looked at my bike, the fixed a part of the problem. The team is professional thanks a lot Erick

Za
Review №66

All the guys at DSP were great and speedy getting together paper work and helping with finance. Special shout out to Gary too, incredible guy with a great attitude. Thanks for everything!

Sa
Review №67

Great team and very helpful! Go see Caden!

Te
Review №68

A. Great experience from my initial call to the completion of the CB and lower light installation on my new 2018 wing. I purchased the bike at a other dealer but heard such good things about the service department I rode the 50 miles to Des Plaines Honda for this work to be done. Very good customer service and great attention to detail The CB and lower lights are working great so pleased with everything I will be back for all future service work. Good job everyone Terence Kinga. Great experience from my initial call to the completion of the CB and lower light installation on my new 2018 wing. I purchased the bike at a other dealer but heard such good things about the service department I rode the 50 miles to Des Plaines Honda for this work to be done. Very good customer service and great attention to detail The CB and lower lights are working great so pleased with everything I will be back for all future service work. Good job everyone Terence King

An
Review №69

Bought a part that had to be shipped to the store. The process was quick and smooth thanks to the staff! And once I got there, I was taken care of right away. I was glad to see the store enforcing the face masks (during Covid pandemic)! :)

Se
Review №70

The guys over at Des Plaines Honda cannot be thanked enough. Never have I owned or purchased a motorcycle or any vehicle from any dealer... so, I was expecting this to be very intimidating. Let me tell you this; I was completely blown away. I spent many, many hours at the dealer and was treated with nothing but patience & sincere attention on a level that I don’t even get from my personal friends! It was as if the guys here were great personal friends & family. I cannot thank Frank, Mike, or Alfredo enough for being so patient with me and making sure that EVERY single question or concern (a lot of em’) was addressed and that I would leave the shop fully confident in my decision. The process was very comfortable and not dealer pushy at all. I met various people & toured the entire dealer throughout my experience there. From the showroom, the parts/accessories section, to seeing MY brand-new bike in the basement-shop area ready to take home was unreal and super fun too! I want to thank everybody there and quickly thank Phil too for taking the time to make sure I was FULLY comfortable with my bike while going over every single feature down in the shop before paperwork was signed. I cannot thank the guys at Des Plaines Honda enough. I cannot wait to be back for another bike someday. I honestly cannot recommend this dealer any stronger!

Ke
Review №71

Nice guys, took their time to help me out.

Ad
Review №72

I have been a long time customer of Des Plaines Honda and have always been treated with kindness, respect and never pressured to make a purchase while stopping in to see if there is something new I wanted. Their parts dept has always been willing to order anything I have ever needed from custom bumpers to wheels for my Atv or a Step for for the rear of my AquaTrax. The service department was very knowledgeable and informative with the many questions I asked since bringing my toys in while under the factory warranty. Keep up the great service and I hope to be back in soon. A proud owner of a Honda Rincon 680 and a Honda Aquatrax 1200 Turbo.

Ji
Review №73

These folks are FANTASTIC. I purchased a 2014 Goldwing F6B. I flew from Pittsburgh to Chicago on a Saturday. Could not get in until 9pm. The sales Manager Alfredo picked me up at the AIRPORT and OPENED the dealership at 9:30 at night. (Who does that level of service anymore ?). The bike was detailed and full of gas. I did the paperwork and started riding back to Pittsburgh at 10 PM. Bottom line is the customer service - great price and quick and no BS experience. I would do it again.These people are terrific.

mi
Review №74

The service is good but sometime it can be over pricey with putting on parts, being a newer bike (2018+) they dont have enough experience on putting parts on

Ni
Review №75

Excellent customer service every time from the parts guys! And the sales guys dont jump all over you if you want to drool on the new goldwings for a while!

Ma
Review №76

Great bike at a good price

Jo
Review №77

You get asked to complete surveys on just about everything these days. Rarely is it something you look forward to, not the case here. For the second time in a year I have had an amazing buying experience with the team at Des Plaines Honda. You are always treated with respect and courtesy by the knowledgeable sales staff. Alfredo and his team went out of the way to find me exactly what I was looking for and gave me a very fair deal. Frank in finance (where the deal gets done) is prompt and makes what should be an enjoyable experience of buying a bike a reality. Phil and the maintenance staff walked me though the bike for a comfort level that allowed me the experience of driving away with a grin from ear to ear. These guys are good.

Gr
Review №78

These guys got there stuff togetherIf you want a good price on new or used bike and good serviceCheck them out

Ch
Review №79

Actually bought 2 motorcycles over the last 6 months (used Rebel and new 2018 Goldwing) and Drew was awesome both times. I like to drive a hard bargain but Drew didn’t mind and entertained me! Lol Obvious it worked out for both of us since I bought them! Would recommend and would go back again. Hope their service department matches their sales department! I’ll find out in a month or two when I bring the Wing in for service.

mo
Review №80

Drew is amazing, the guy knows everything about bikes. He made buying process very simple and easy! Thank you very much

Mi
Review №81

Jessie from sales (desk manager) is a bad egg and let me tell ya...We were at his shop for many hours after going back in fourth on bike price negotiations. We decided to sleep on the decision for a night.Came back the next day looking to purchase bike after being there for another two hours we finally got the keys for a test drive. Test drove bike was great.Here comes the fun part..... who would have thought!After we test drove (and were there for all that time and negotiations)... Jessie happened to just have misvalued our trade in bike trying to weasel us out an extra $1700.....Im hoping he does not try this on the next customer hence my poor review.The first man we spoke with (Mike I think) was extremely nice patient and professional. Hence earning 2/5 stars.

Lu
Review №82

Wanted to sit on one of the models and see if it fits me good ergonomically . I walk in to the store spot my bike and walk to it . Theres a salesman (very short hair and glasses) standing at the high boy table by himself . I ask can I sit on it, he says ok . I notice that the seat is in low position and ask him if he can raise it, he looks very confused so I explain and he calls the tech and he raises the seat for me . While Im checking out the bike he asks how do I purchase vehicles and do I finance them . Then he asks me if I want to take a test ride - I say sure . So he grabs my drivers license and comes back with the waiver for me to sign and returns my drivers license . He tells me : I wonder how we going to arrange the delivery . I ask : what delivery ? He says delivery of the bike . Now Im real confused and ask what does he mean ? He says, you buying the bike right . I said I never told you Im buying the bike how did you assumed it ? He tells me Im a salesman this is what I do, lets proceed with paperwork . At this point I got really upset . What kind of BS sales tactics are these . Offer a test ride just to get your drivers license and then say lets proceed with paperwork when all I wanted is to sit on a bike and never not once mentioned that I want to purchase it ?!?!? Who hired this clown and who trained him ??? Needless to say that after such an experience I will never step my foot in to Des Plaines Honda again . Used to be brand loyal ... not after this experience .

Pa
Review №83

Another good place to purchase or service your Honda, clean and friendly.

Jo
Review №84

Very friendly, helped me move through the process of buying a new bike quickly

Pi
Review №85

Great place to service your Honda bikes, pretty fair prices as far as I know, will recommend to hondaa riders

Br
Review №86

. Frank was awesome to work with. The experience went as well as it could have. I would definitely recommend friends to Des Plaines Honda. Everyone there were very nice and easy to deal with. No problems on my end.

Da
Review №87

Just purchased my second bike from Des Plaines Honda. Whenever I looked to purchase my bikes I found the best price at Des Plaines. All the staff are very friendly and want to earn your business. They make you feel comfortable and not pressured, unlike other dealers Ive been to. I would highly recommend you stop by and give them a chance if they have something youre interested in. I will definitely look to them for future purchases!

ch
Review №88

This dealership has some of the most helpful and pleasant people I have ever dealt with. I was shopping around for a CBR650F and went back and forth negotiating a price with them for a bit. I have always been skeptical of salesmen (Ive heard horror stories) but after some research and looking around, I found they gave me a very reasonable price. These guys have a lot of integrity and they are very straightforward, honest and they want to help you.My buying experience was as good as it gets. I have no experience with bikes at all, and TC was very patient explaining different accessories and what they do. Jesse was the salesman who did all he could to make sure I would be able to buy the bike I wanted. Bill explained to me more about the pricing, as well as the different fees and what goes into buying a bike. Mike sat down with me to finalize the paperwork and answer more of my questions as well as tell me some interesting stories.The guys at the service department explained how the bike works and what I should expect. They all worked to accommodate to my schedule, and all stayed late to finish my purchase. They are very friendly. They earned my trust, and they focus on making the experience for you, the customer, as good as it gets.I am very grateful to have bought my bike from these guys, and I recommend anyone looking to buy a bike to give them shot.

Be
Review №89

They entire team there is great, friendly and kept us at ease. Would use again for other hona purchases

Fr
Review №90

Bought my first bike 2 years ago, pretty good experience.Visited the mechanics downstairs for consultation and help, again mostly good experience.Been to parts department twice and again, good experience.Because its a smaller store the used inventory is weaker than others. Do also remember their flagship is Honda so you will be limited in choices.

Ni
Review №91

Drew gave me a great buy on a 2014 300 Kawasaki Ninja trading in for my Honda Grom thank so much for the great service and look forward to my first ride on a real motorcycle.

mi
Review №92

Great overall experience!Having not been on a bike in 15 years and not even stepping foot into a dealership, these guys were all awesome! Great, competitive pricing, extremely knowledgeable, answered all my questions. I found the bike i wanted online and Mike in sales called me the next day. Day of purchase i was lead around to all departments and introduced. I cant say enough how much i liked spending my money at Des Plaines Honda.Parts dept was excellent . Service went over the bike from top to bottom. One of the service guys helped me load my bike onto my versahaul hitch carrier. Which i was nervous as hell doing . Great shop.I plan to upgrade next year to a bigger bike from Des Plaines Honda 🏍🏍

Br
Review №93

We came in looking to buy a particular Honda model. We we educated on all we needed to know about that model. There was no pushy sales talk and no aggressive attempt to up-sell us. Four hours later, our new bike was in the garage, plates, title and all. Great job! Thanks!

Ul
Review №94

Some of the finest peopl I have ever done business with!

st
Review №95

I really enjoyed my new purchase experience at Des Plaines Honda. Jeff and his team are fantastic and very professional. This is the friendliest dealership I’ve ever dealt with. They really made me feel at home. I’d recommend them to anyone.

Da
Review №96

They are the best Honda dealer in Chicagoland. It is worth riding up there every time.

Ta
Review №97

Dont have no hond parts jus open for sells only no parts waste of time

Ty
Review №98

Everyone did everything they could to help me get the bike I wanted. Frank and Alfredo are awesome! Id recommend them to anyone that wanted to buy a bike. Overall. Outstanding experience, thank you guys

Ma
Review №99

DO NOT BUY FROM THEM. I would rate it 0 if I could. I inquired about them buying my 2018 Honda CB650F which I had purchased one year ago. They told over the phone that they would offer between $5,500-$6,000, but would have to see it first. (The bike is mint with only 1,300 miles). When I got to the store, I waited for over half an hour (they were not busy) and was told that they were not buying bikes today, but they could offer me $3,000. WHAT A BS MOVE.

Je
Review №100

Two-time customer -- very satisfied!First time I worked with Doug, Alfredo and others this past Saturday. I setup an appointment beforehand, so when I arrived the bike I wanted to test ride was gassed up and ready to go! Doug was super helpful and easy to work with. The sales process was no-nonsense, and Doug answered all my questions.Post-sale, Doug had me go through a roadmap, which got me introduced to the parts department, and the service department. The service department gave me a great overview of all the details of my new bike, which I found extremely helpful as a brand new rider.Overall, I was extremely happy with my experience!Second time, my sales experience was seamless and quick. Even chit chatting between the various sales steps was a lot of fun. I actually enjoyed getting to know Drew while I was at the dealership. From there, when buying my new bike, I went into the finance department where I talked to Frank. Frank answered all my questions and explained every detail. Franks a no-B.S. guy, and he just focused on making sure I felt totally comfortable with the process.The people at Des Plaines Honda were a pleasure to work with!

Information
93 Photos
100 Comments
4.3 Rating
  • Address:550 E Northwest Hwy, Des Plaines, IL 60016, United States
  • Site:http://dsphonda.com/
  • Phone:+1 847-699-9600
Categories
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Used motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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