Im confused by all of the nail supply reviews for this store because this store is a COSMETICS store- there is a Victoria nail supply store nearby. The owners are absolutely lovely and friendly and they have a nice selection of Shiseido and other cosmetics.
I would put no stars unfortunately that is not an option . The Older lady was EXTREMELY RUDE and RACIST . She asked for my license at the door, I showed her, she asked for expiration I told her it expires in April. I had it covered because my address was on there. I told her I could pull it up and she says “ we don’t have that kind of time” So I walked out, judging from the other reviews she discriminates against Black Customers. Thee are so many other BETTER nail supply stores don’t waist your time on this dusty disgrace.
Very rude. She doesnt want any money apparently. If she assumes youre not licensed then she only sales wholesale. EVERYONEs money is GREEN Victoria. Learn how to run a business and that starts with courtesy. Every other nail supply in the area doesnt give the trash service you provide and they are for the most part courteous and helpful. Ive heard tons of stories about the treatment received when walking into her establishment and by the reviews left here she does it to everyone. I dont know how shes still open honestly. But, its fine. I only spend my money where Im treated nicely and fairly and its DEFINITELY NOT HERE.
I hate this place. My family owns a salon, so of course when my mother goes in she never has a problem. When its just me they are quick to question you back to back. With No formal greeting, I was immediately told they only sell wholesale and asked if I needed help, but not in a genuine way. I am not oblivious, I can read in between the lines. They assumed I wasnt a professional so I left. Not proud of how I left but its frustrating to deal with rude service and immediately judged. This place needs to get up to date like the other suppliers and learn to TREAT PEOPLE BETTER.
The clerk approached me as soon as I walked through the door and stated we only sell to licensed professionals. I showed her my license, then she wanted my drivers license. I showed her my license. Then she wanted to know what I was looking for, I told her then she followed me around that tight up,junky,hot hole in the wall. I decided not to buy nor return to that terrible place.
My family has been coming to this establishment for years now and we have no idea what has happened to Victoria she has turned very unprofessional once you step foot in that door Victoria is there to say “WE DO WHOLESALE ONLY WHAT DO YOU NEED” first of all when people are shopping they would like to LOOK AROUND we may find more products that we NEED then what we had in mind or listed. The worst part is a lot of people come from out of town we had drove all the way here to get treated this way was absolutely disgusting. If you are of color be prepared to be treated like trash because that’s how she makes you feel. Not doing business with this place no longer.
I would not recommend anyone to go to this store. The lady was very rude and told me that I needed a license, when I pulled out my license she told me that she couldnt sell to anyone who was only looking and that I would be wasting her time. I guess since I wasnt Vietnamese she couldnt be bothered with me. Oh well...no love lost. I took my money elsewhere.
Rude Rude Rude again! The older man who used to be there was strict about licensed only but was never as disrespectful as the women in there. Since he died I have NOT gone back.I just called about an item because LA supply was sold out, the lady on the phone says no Im TOO busy to go look, I said I will wait or Call back she said NO! NO! IF YOU REALLY WANT TO BUY SOMETHING YOU WILL COME TO THE STORE TO BUY OK BYE & HUNG UP ON ME!SO RUDE Im not surprised but its definitely time to write a review!! Not surprised about all these horrible ratings either! Wont be long before YOUR OUT OF BUSINESS!!!!CUSTOMER SERVICE SHOULD ALWAYS BE YOUR FIRST PRIORITY!!!
She is extremely rude. She treats black people like theyre all thieves. Will never go back again😣
Today was my first time visiting, now I know im a nail student but every other nail supply allow me and my classmates to come buy polishes, glitter, and other supplies but we are not buying a crazy amount of stuff. I only came for glitter and acrylic powder with glitter so I can practice my art between classes and I felt like they did not want my business. When I explained that I was nearing my graduation and only wanted a few item she was rude and asked me did I know what I was doing with the product after I had just said I was nearing graduation....... all I wanted was glitter and did not know I needed a license to buy glitter! The only reason I walked over was because King Maxim was closed and they welcome nail students just like LA nail supply and the Nail mall. I really felt like that they should not treat aspiring nail school graduates like we are not in the field and trying to learn so we can be successful. I was even in my school uniform ready to show ID. I think they really need to allow us to spend money too! We briniging in business just like licensed techs but if they wont we will be more than glad to give the competition our money! Other than that she did let me buy the glitters and powders AFTER she called someone. I should have left and waited on the other stores to open on Sunday!
I had no problem shopping here. I wasnt followed around like others claim nor did I feel pressured to buy or speed shop.
Rude. Moment I walked in she gon say “um this is a wholesale “ girl you don’t think I know that? That’s not how you greet people. Dont support. I recommend nail mall or atl nail supply
This was the worst experience ever.... SHE SAID YOU CANT LOOK AROUND... YOU CAN TELL ME WHAT YOU NEED AND I WILL GET IT.. SHE ALSO STATED YOU NEED TO BE A LICENSED PROFESSIONAL TO SHOP HERE.. SORRY... I PULLed my license out.. SHE SAID no need.. She next SAID WHOLESALE ONLY.. RUDE AND IGNORANT... DONT WASTE YOUR TIME... BUT LA NAIL SUPPLY AND NAIL MALL WAS WONDERFUL...💅💅💅💅
This lady is MEAN & RACIST. Her daughter is very nice. The mother wants your money but she treats people badly.
Terrible personality and hopeless service. Very hateful. Hope shes not treating others the same way. I do not suggest anyboy to do business with this establishment. There are many other places nearby that has better products at better price and definitely better service. This place here, you pay to get treated like crap.
I went to Victoria nail supply on 4/22/2015 Wednesday. As soon as I walk in, the lady in there greet me in Vietnamese. I dont understand Vietnamese because I dont speak it. So I response her in English, I said hi! I look around and was thinking what I need to buy. Suddenly the lady tell me We do whole sale only! I was really mad! Cause I do nails even I am not Vietnamese! If she want to said anything about whole sale, why dont she wait until I want to check out? Bad service and bad experience. Will not want to buy anything from Victoria!
Is there a way to give negative review???The took $170 USD, never sent the shipment, nor shipped the products.When I call them, they always hung up telling, don’t call me.I am going to sue them and have PayPal refund
Racist trash establishment. attitudes are disgusting. they need to go out of business. take your reviews and complaints to BBB.
If youre black they will discriminate against you. I went in and that tell me I have to have a license. Thwy told me they cant sell to unlicensed people because of zoning. So I had several Vietnamese friends go in and they let them buy products unlicensed. I was in nail school and the black students described similar experiences.
She took one look at me and assumed I was not licensed. After about five minutes she said I had been there for over ten minutes and I hadnt bought anything, after having a basket full of nail polishes, I decided to leave it and walk out, Horrible service.
Lashes looked awdul..morrow ga
Owner extremely racist, told me at the door she did not want me to shop here
Horrible customer service
Rude owner
Unbelievable
Rude......
We shouted tremendous rude decia that the samples that were to see could not be touched began to scream do not touch and we were saying abnormal we ran from your store simply because they were Cubans should give less 20 why that is tremendous lack of respect never anyone go to that store put bad rating and do justice, the worst to invest our money. Grace