Ron is the BEST!!! Fixed my phone in no time and the prices were amazing! Great customer service! I hope I don’t break my phone again but if I do, this is definitely the place to go!
All I can say is AMAZING. My girlfriend cracked her phone so bad the screen would glitch and she was so upset. I called around looking for help and am so glad I found this place. Got us in and out in 15 minutes and Eric was awesome! He cut me a great deal and did a great job. They also have a great warranty available. Will definitely be using for my future repair needs.
Great customer service and Ron went the extra mile to get my phone screen repaired.
Ron, the Manager, was Awesome! He fixed my moms phone and his quote was the lowest one around. Great work, very knowledgeable and helpful. IFixandrepair will always be my phone repair choice!
Absolutely perfect gave my phone to them in not so working conditions.. came back and it was like I never gave it to them absolutely awesome service and promises were kept. Thanks
My first time visiting the store was pleasant, and as soon as I got my phone fixed instantly there were problems and I had to find myself going back a few times. When I initially went in, there was someone new working on my phone. After, I got it back half of my screen was glitching and when I would make calls I would have to put my phone on speaker in order to talk. These were never problems with my phone before I got it fixed…it was simply just a cracked screen. Soon after I spoke to the store manager I believe, he explained to me that the person was new and I asked for a discount in that being the case. The Manager was helpful to assist me as best as he could with the problems my phone had after I got it fixed the first time. By the second time I went in to get it checked again my phone easily cracked. I will admit, I can be clumsy at times and I didn’t have a screen protector on it yet because they didn’t have any in stock at the time I got it fixed. So I had to get it fixed again. I went in for a third time, this time I went in the person there said they would fix it in 15-20 minutes, I left for about 30 minutes and came back and they went on break (which they stated they would be going on break). A few other customers and I ended up waiting for a surplus amount of time than said on the sign. The sign stated (went on break will be back in 10). All I needed to do was pay and pick up my phone. They were gone for about 2 hours max. Finally, they came back and the phone was done, but I unlocked it and instantly the screen had these white lines that were getting lighter. And he had to fix the screen again; he stated that they were cheap screens. So, when I got it back everything was fine and about a week later I barely dropped my phone this time and the screen cracked very easily, and those white lines randomly came back up and they won’t go away. In all, I appreciate the manager and the workers for doing their best to fix my screen, but ideally this is not the place I would go back to. It was a cheap fix, so if you are looking for quality for your buck, I wouldn’t go here.
I broke the screen on my phone and came in here. A week after paying upfront and ordering the part arrived, I went in to have it installed. Instead of it being done same day like originally planned, I was told I needed to drop my phone off. So I drop the phone off as needed. After 2 more days I go back in to collect my phone. Discover everything works except for my volume control buttons on the side.So now Im out 200$ multiple round trips to that store and have a phone thats broken in a entirely different way than what I originally paid for them to fix.
Quick fix, very professional customer service. Best in Douglasville, will be back to this location for my iPhone and android repair needs
Absolutely amazing experience. Would recommend every time
Eric was an amazing person to work with! Go to him to get it done fast and efficient . Very professional !
My husband got his phone fixed by this company and no complaints. Easy and friendly!
Great service! The employees are vary knowledgeable and experienced. They made the experience stressless and afordable. Thank you guys!
The new manager is very friendly and quick.Helped me save a lot of money and now my phone looks great!
My phone broke while camping and I immediately called for repair quotes. I had important data that needed to be saved. Luckily I had the pleasure of speaking with Ron and getting a fast honest reasonable quote. I took him my phone on Monday and got it back on Wednesday...with all my important info unharmed. Thanks again!!
Eric fixed me and my siblings phone in less than 30 minutes. Great service for a even better price.
These are good people here they take care of you
Marcus is the best!! So quick and helpful and very professional real deal!
Fast and professional service will be back for any electronic service I need
They workers and manager Eric are the best and helped me with my damaged Xbox one S . 10/10 Service !!!!!
I took my iPad there to fix a broken screen. I received it back almost a week and a half later. My husband immediately noticed that the new replacement screen was a lot thinner than the original screen. He was right, it cracked again once he put the case on (This is right after we brought the iPad home). Its only been 3 days and the crack is getting bigger and bigger. The iPad was also dead when I picked it up so I could not review the screen before I left the store. This prevented me from seeing that the screen has a white spot that wasnt fixed. I attached a picture to show the crack and white spot. I would not recommend this place.
The big guy fixed my girlfriends phone in less than 15 minutes and got the price adjusted so I could afford it. She was told by the two other places that it would take a day. We will not go any place else.
Great service, Great prices 👍love it
Service was amazing, was in and out in a matter of minutes. Was helped by Katy who was able to diagnose the issue I’ve been having for weeks now. Highly recommend!
Pay a little more than the kiosk vendor, but they guarantee their work. No brainer. Excellent customer service. UPDATED REVIEW Aug 2021- New Management and staff, no longer 5 stars- more like 1 star now. The place feels dirty, messy and the tech was unprofessional.
Best service and super fast!
Jeremy at ifix was amazing. Knowledgeable and professional. He should be made manager, other employees could learn from this guy about customer service!
Great service! I was in and out with everything I needed. Jeremy was great. Highly knowledgeable, and a pleasure to work with. I strongly recommend this location.
Great experience, got my sons screen fixed in a timely manner. Have been before will come again and continue to come.
Katy was extremely helpful and was beyond professional. Will be back for sure. Seems like she has plenty of experience and i would recommend her for any fix a tricks
These guys are very professional and kind. They were driven to help as soon as I hit the door. My phone wasnt charging this morning and I feared Id have to buy a new one but Jeremy cleaned it out and treated it and its working like new. Cant thank these guys enough. Highly recommend them.
I actually took my own phone apart which was not that fragile or hard and did it myself doing the exact same they did no problem at all, get someone you know thats decent at disassembling and reassembling and get them to replace your battery and save yourself $50 by getting one off ebay.Theyre pretty slow and if the person that works on your kind of phone isnt there good luck you get to come back tomorrow or another day.
These guys did great, were very quick, answered a million of my questions AND WERE CHEAPER THAN THE APPLE STORE! I really appreciated all of their help, and I will use them again in the future. If I could give more than 5 stars I would!
My haptics system in my phone had become unscrewed and he opened it, screwed it back in, gave me diagnosis as to what the problem was and told me what I needed for it to be fixed all for free and the least I can do is offer this review. A friend of mine also needed his screen replaced and had no problems with getting it done well and quickly. Very good store with great service
Jermany & Emerson helped me out today with great customer service! Even wiped my phone off for me and gave me a nice shine to my case. Thank guys 🤙
Brought my iphone 8 in and after the repair it come out in excellent condition i recommend coming here
Eric is the Bo.b and not out to beat or cheat ya!$
Super super amazing people! Super helpful! Katy and Jeremy helped me. I’d definitely recommend.
Jeremy was dope af fixed my phone in like 5 mins and was cheap 10/10 definitely recommend and he definitely deserves a raise
Katy was amazing! She was very professional. She negotiated with us and gave us a great deal, completed the service in a timely manner, and maintained excellent customer service! I highly recommend iFix. Come and see Katy!
He does such great work and his prices r really great
Katy was helping me and she was the biggest help for me and made it the quickest easiest time I’m had at any phone fix it place
Over over priced
Had an amazing experience here. Jeremy was very helpful and made sure my phone was up n working in LESS THAN AN HOUR YALL!!! awesome!
Katy was very helpful, fast and efficient along knowing exactly what I was Talking about my phone when it was defective. Now my iPhone works perfectly!
This place is very unprofessional when they lose your property to a 3rd party repair contractor. The staff is inept at dealing with customers. The district manager will shirk all his responsibility to subordinates and avoid you if you have a complaint. They will ship your property off,lose it, have no idea of where it went or when, never return calls, and then to top it off stick you for shipping on property they were responsible for. Bona fide circus.
I had my ipad fixed here and the camera wasnt showing right. Turns out it was lined up right they fixed it for me for no extra charge.
Katy was great and super helpful! Definitely be coming back!!@
Katie and Jeremy were very helpful and answered all of my questions. Katie kept me updated on my repair and the progress which I really appreciated. Jeremy called me and told me when my repair was ready for pickup and assured me on picking my phone up that they do have a warranty which is also awesome. I plan on bringing my broken iPad next!!
Excellent and fast service. My phone was repaired in a timely manner. Thanks a lot.
Very good work been three time and got my phone never had a problem went it been here 3 times cause I drop my phone 3 times
Awesome experience. I was STUCK! Jeremy and team help me remote an IPhone 7 back to the factory setting. Which sabed me time and monwy. Thank you team.
I visited iFix & Repair in Arbor Place Mall this afternoon after having issues with my phone. I was nicely greeted by Katy upon my arrival. Once I explained what my phone was doing, Chris was able to quickly diagnose the source of the problem. It was very obvious how knowledgable he is about cell phone repair! I highly recommend iFix & Repair. Thanks Chris and Katy! You guys are awesome!
Great people awesome location....katie works her magic good
Chris is awesome! He’ll answer any question you got and he’ll go out his way to make sure you come out satisfied! Really recommend this place for all your phone issues
I had so many encounters with them I thought they would get tired of me. They actually had great customer service! I had to get an LG Aristo 2 screen fixed. Once the tech fixed it (super quick btw) the sound stopped working. He ordered another piece and he stated that didnt work & to call the following week.Surprisingly when I left, the sound started working.All the times I called to check if the orders were in, all the times I stopped by, they always were so responsive and professional. I would definitely recommend them to others!
Very nice, talented and professional. I would shop here again . 😀
Great work
The gentleman who was in the store was on sunday 2/23 was fantastic!
Emerson assisted me in a timely fashion and provided great customer service
Great service. Fast and reliable
Jeremy was so helpful, definitely recommend coming here
Emerson Is Amazing He Really Knows How To Handle Business Proffesionally
Great customer service! Fix my issue fast and professional! Definitely recommend
I HIGHLY RECOMMEND this place customer services was wonderful they’re very much quick and affordable. Great atmosphere and really appreciate their services.
Jeremy did a wonderful job on my iPhone 6s Plus and my iPhone 7. He had my iPhones fixed in 10 minutes. I will always come back to this place because they are the best. Thank you once again Ifixandrepair❤️
This crew is phenomenal! Excellent customer service and amazing prices! I will always recommend my friends to this repair shop!
This place is so good at repairing phones. I recommend this place to everyone I meet.
This place is great. The prices are fair and reasonable and comparable to other places and the work is guaranteed. I had my son’s iPad screen repaired as well as my phone. The turn around time was fast and the repair person Chris was great. While fixing my screen he noticed another issue and repaired that as well. I would definitely recommend them for repairs!
The store manager Jeremy was very accommodating and knowledgeable about his products. Great experience, thank you Jeremy.
My iPhone screen was somewhat crack and was recommended to take it to the location at Arbor Place Mall in Douglasville. For the first time going in, the manager there named Chris to fix my screen with no problem and not a long wait time and offer to fix it for $75 instead of $85 since it was my first time. I recommend going to get your phone screen fix by him.
Katy helped me out right in the moment and was very nice and professional would definitely recommend
Had my iPhone repaired by my companies IT guy and he lost my SIM card tray. Went to Verizon, they didn’t have one and called Jammie at your Douglasville store. She was more than happy to help. Had my phone fixed in moments. Great customer service. She’s a great asset for your company.Thanks,Bryan M.
I got my apple watched fixed here, the screen was coming off. Turns out my battery was expanding. They ordered me a battery and it came fast and they fixed my device and now it works like I just got it.
Very professional and prompt. He quickly fixed my problem. Highly recommend for all your electronic repair needs.
Sooo, the boy with they nice blonde hair (I wish I knew his name) helped me out lots. By doing something I never thought of doing with my phone. My phone wasn’t charging and it has been like that for 6 months. “Its just lint” he said. I nearly broke into tears lol. I thought my phone was just broken. Thank you guys so much!
Amazing!! The store manager and assistant manager were there to help me, and I couldnt ask for better assistance! They were able to fix the phone I brought in a matter of a few minutes. Very friendly. Will definitely go back to them if I am in need again!
Great customer service and they had candy for the kids on Halloween, Love that!
I brought my daughters iPad because the screen was broke. They gave me a fair price and fixed it whileI went shopping and call me when it was ready. I also bought a screen protector.They have gain a customer for years to come. Thank you for your job.
The service here was great! Katie was extremely helpful, I would recommend :)
This place doesnt know how to business. The staff is untrained, they dont know how to handle customers and the pressure of dealing with 3rd party sources. My phone got lost 3 times and I still dont have a clear explanation on where it is. All the district manager has done is sit on his tail when I paid 200 dollars to have a board repair and still have no phone. On top of dealing with a missing phone, I had to pay for the shipping.
Very helpful staff and fast to fix my broken phone. The prices are fair and won’t gauge you. :) also the guy with the beard was really cool !
Great at what he do the best in town recommend to here
Emerson did a great job and was very helpful!
Chris was awesome!! I needed help fixing the charging port on my phone and he fixed it in no time. Was very nice and I plan on coming back here ASAP!! Thank you Chris!!
He was very helpful fixing my phone quick and professionally
Jeremy was terrific. Come see them!!!
Jeremy repaired my I pad perfectly new screen looks great and the customer service was very friendly
Katie did a great job helping with my phone and getting it fixed.
Came in was fast to figure out the problem and fixed it!!! Great service will come back for all fixing needs!!!!!
Great service. Helped me get my battery replaced.
Katy was a excellent representative!!! So fast and efficient
Best place to get your phone fixed! I was helped by a very polite young lady (cant remember her name, started with a K. Long hair) who had my iPhone screen fixed in only a half hour! Absolutely amazing results, and FANTASTIC customer service! I highly recommend.
I originally had posted a great review of this place in order to get a discount. Since having my iPhone screen repaired, I have had nothing but problems. The entire screen fell off the day I brought it home. I went back and the (assumed) manager said a screw was missing. (Okay fine, honest mistake, no harm done). However, one single drop from about a foot and the entire screen is back off and totally shattered. Whole phone is unusable. Complete waste of $130. (I was quoted $80 over the phone).I’ve spoken to workers and apparently there’s nothing they can do. Great customer service until you actually have an issue
Jeremy provided us with great quick service!
I highly recommend this place as well. Great quality and service here. We come here whenever we have a broken phone or a problem with our phones and they get it done same day. 👍🏽👍🏽
Terrible service, I’ve had to come up to the store 3 times because either they don’t have a part or the the parts they do have in stock or cheap and don’t work. update 10/11 Just a word of advice. Instead of being a coward and sending messages through your employee to banned me from your store how about instead Be accountable, and demonstrate you’re responsible. When you make a mistake, be prepared to take accountability for it. Also Be honest, it shows you have integrity. You have a beautiful day!
We have had to repair iPhone screen a few times and service is always friendly and super fast. Definitely recommend!!
Jeremy was awesome, took him no time to repair my phone! 🌟
I had moisture in my back camera and it was foggy, they fixed it and now it’s crispy clear again! The workers were very nice and helpful and did not charge for it! Definitely recommend going if you have any phone issues😄
These guys are professional and Skilled. They got my phone fixed in a timely manner at a fair price! I definitely recommend this store for your device needs!