The driver for this place is amazing! He made sure that my delivery made it to the correct person same day and on time. Stayed on the phone with me until the arrangement was delivered. Highly recommend!

Was out of the house when the arrangement got delivered, I left a note on the door to text me when they arrived so I could make sure someone would be able to to bring them inside as they were for my wife’s birthday. Not only did Jennifer text me but she actually spoke with my neighbor who was able to refrigerate them for me. VERY courteous and VERY professional. Will definitely be a returning customer.

Very friendly and easy to order over the phone . As far as the delivery and the order, I was told that the chocolate covered fruit was fresh and delicious . I will definitely use this store again !!😋

Don’t let the negative reviews stop you! I almost didn’t book because of that but I’m so glad I gave them a try! I ordered online the day before I needed my arrangement sent to my mother for her birthday and the next day they had it delivered by 1pm! So delivery was fast. I also called to try to get an estimate on when it might arrive and the gentleman who answered the phone was able to help me so customer service was great. My mom called me beyond happy! The arrangement was not only beautiful but they made sure to have the balloons I added as well as the fruit being delicious and fresh! What really made it extra special was that the lady who delivered the arrangement to my mother was super sweet. She couldn’t stop raving about how great the delivery lady was and how kind she was! I definitely will be using them in the future and would recommend anyone to give them a try. Thank you for making my mother’s birthday a special one!

I love Edible Arrangements in Douglasville. I had the pleasure of speaking with Meagan over the phone. I must say I was very impressed. She was very helpful and patient as I decided which basket I wanted. I didnt feel rushed at all. She also sent me a couple of pictures via text to help me finalize my order. Meagan was very professional and offered amazing customer service. I dont want to leave out how beautiful the arrangement looked as well as the freshness of the fruit. The gift recipient was very happy when she received her fruit arrangement via their delivery service. I highly recommend this place.

Poor quality old strawberries and this location doesnt know how to dip strawberries professional

I wanted to say Thanks to the wonderful lady named Nickeya at this location she was great with helping us with a Mother’s Day choice of order & doing me a huge favor by taking my own balloons 🎈 & blowing them up for me thanks 🙏🏽 service was amazing

In March of this year, I decided to splurge and by the wife a fruit arrangement from the Edible Arrangements store in Douglasville, Georgia. I bought a basket that came with a smiley face balloon and I also added the six pieces of chocolate coated fruit in a separate box.In order to surprise my wife, I asked her to stay at home that day. I got a call on delivery day, and the driver told me she was 7 minutes out. I texted my wife and told her to hang around. I got another call from the driver who said no one was home. My wife had run a very short errand and was within a couple of minutes getting back home. I asked the driver if she could wait a very short couple of minutes (I respect peoples time) and she said she would if I would call her right back. My wife called during that short time and said she would be home immediately. I called the lady back and told her she would be home within seconds - I was also going to tell her to leave it with my next door neighbor (on either side of my house - we are friends with both). She said she left and the order would have to wait until the next day. Of course, I didnt like this as it was a very expensive ($82) gift I wanted to surprise my wife with. I told my wife to call the driver and asked to meet her in town. My wife wound up having to drive over 35 miles to the store to get the order. When she got to the store they shorted her the box of dipped fruit and the balloon.I called the corporate office, and she said all they could do was deliver it later or take the price of the dipped fruit off. I told her that wasnt a very good deal since they spoiled the surprise and the birthday -- I was left with a few slices of cantaloupe and honeydew melon with a couple of pieces of dipped fruit in a big coffee cup - I had to pay around 60 bucks for that -- it may have been worth 6-10 bucks. Corporate wouldnt help me and rushed me off the phone.The next day I called the Douglasville store and explained my side. The lady had NO interest in hearing my side. I did raise my voice and said I was screwed. I asked if the manager would call me and the lady said he would not. I plead my case some more and she hung up. I started looking on the internet for reviews of this store and they are overwhelmingly bad. I was told they couldnt guarantee the delivery time and I felt at these exuberant prices they should and could guarantee it - especially when the product must be refrigerated.They care nothing that average people spend lots of money ($82 in my case) to give a loved one something special and they overwhelmingly mess it up!I would tell anyone to RUN, NOT WALK from Edible Arrangements and the Douglasville store in particular. It is a total ripoff business with ZERO customer support.

I just recently order from Edible Arrangements in Douglasville. They were a lifesaver. I need something prepared fast and delivered. I spoke with a beautiful young lady by the name of Megan. She was very professional and very attentive to my needs....you dont see customer service like that anymore. I recommend this place of business for anyone and not to the mention the fruit there is amazing. Keep up the good work guys.Sincerely, a satisfied customer.

Terrible customer service. Tried to get an arrangement delivered to a family member who lives in Douglasville (his relative passed away). Due to him traveling for the funeral he was going to be home on the day I called and I was hoping to get him something delivered. Nope- spoke to 2 different people said I could pick it up (I don’t live there!) or chose another day (he’s leaving again tomorrow for a few days). Don’t bother calling here- they don’t care or sympathize. By the reviews prior- I’m not surprised.

So I wanted to surprise my 14 year old grandson for his birthday he loves chocolate covered strawberries and pineapple..bad decision told the girl I wanted to spend about $50. I also said he wants lots of strawberries and pineapple and Id like a balloon....she told me theres a $15 delivery fee ok..well he sent me a photo of his hot mess...there were 4 strawberries I pineapple flower I couldnt how horrible it looked and for the cost it was terrible I should have just sent a whole tray of strawberries because what he received didnt look anything like the photo advertised which he took a picture of it to send to me. This is his 1st birthday without his mom as she passed away in October so needless to say hes had a rough time and I wanted to fill his birthday with happy not tossed together. Ive dont edible arrangements for years this was the first time Ive been disappointed but wished now I would have done a different choice thxs

I wanted something special for my birthday. I decided to order a edible arrangements from Douglasville location.. The worst thing I could have done. I couldnt enjoy it..the fruit wasnt ripe, melons was hard and dry, the berries was mushy and gross.. I had to dispose the whole thing, I wasted 47 dollars on that order. I called to speak to them about it, an employee promised a manager would call me back...NEVER once did I get a call. I will never go there again. ...and would not advise anyone to order from them. Very disappointing experience ..and a loss of of money.

My son bought an arrangement that included chocolate covered strawberries. He also purchased a half dozen chocolate covered strawberries and the strawberries were bad…not one good one in the bunch.

It was exactly what I wanted, very easy, on time. Overall very happy with the service

Terrible!!! I called 3 times to order my wife an arrangement and I waited 15mins the first time, second time they didn’t answer and their time they hung up on me!!! Word to the wise get your arrangement from somewhere else!!!

Great, friendly, quick service. Lobby is small so they closed it temporarily for Covid but still open and happy to help. Plus they have online services that are pretty good.

Sorry customer service worsts experience pls don’t get ripped off by these people

Worst experience! Made an online order and when an Uber driver delivered my order in a personal vehicle not a company vehicle or employee, I noticed I was missing items and the Uber driver left with no information given to me other than your missing those items. So after waiting on hold for 17 min. I was finally able to talk to someone and request a refund. Never again will I do business with this company.

I posted a long review of an unfortunate situation which I would like to call a simple misunderstanding...since my first encounter there was a little mishap, then I was contacted by a member of management who was concerned about how I felt about our situation and showed compassion and empathy. So kudos to the management team thanks again for being empathetic for our we felt about our experience. Thanks again, look forward to using your location for our special occasions in the future. have an awesome holiday Douglasville staff!!

Super friendly folks. Super fast delivery. Love them

Megan and the team were the BEST at taking care of my order!Would recommend their services to the WORLD!

My mother Birthday was August 15..Today..and it’s 10:00 and my mother order never arrived. I’m all the way in Ohio and my mother is in Douglasville Georgia so it meant a lot to me to be able to send her something from me. The driver told me to “just contact the store tomorrow for a credit “ but that’s not going to replace the time I lost I could never recapture the smile on a mother’s birthday..that is priceless.

I recently purchased an edible arrangement to be delivered to my moms workplace. She absolutely loved it. The store that I ordered from unfortunately didn’t have the cupcake 🧁 base I wanted. But they were nice enough to call me and let me know so that I can choose from other options. Will definitely be making edible arrangements a yearly birthday gift for my mom :)

I wish I could give them a negative star but it won’t let me. I have order from numerous edible arrangements but not once but TWICE I have only wanted my money back. Not only was this fruit AWFUL but the customer service was also terrible! PLEASE AVOID THEM!

I will try to put into words how much I love this place. They are very community minded which is one reason I love them. When I was down for the count, twice, I had several friends minister to me with an edible arrangement. Whats better than fruit instead of flowers? Fruit dipped in chocolate!!!!!! thats what!Sam is one of a kind and has a great personality. I will certainly return!!

They went beyond great customer service by making sure I got my delivery the day I needed it even though I ordered late. I truly appreciate that. I will definitely order from them again.

Our office LOVES this place. We order their arrangements as a thank you to those who support our non-profit work and they are always a big hit. The fruit is always fresh and beautifully arranged and the customer service is excellent!

Highly recommended for all occasions. Under new management. Great customer service. Especially, hats off to manager Sam! Who listen and catered to all my requirements. The fruit arrangement arrived on time. A big hit with the family & friends. My go to place for all occasions.

Done a great job on the arrangmants.

They have excellent customer service! I needed to change an order on what was a hectic day for them, but they were extremely courteous and accommodating.

My wife loved the arrangement from this store and was delivered on time! Definitely Will return for future holidays !

I met with the owners to help sponsor our fundraiser and they were more than willing to help. They appear to be under new management and eager to help and serve the community!

Great customer service and warm staff! This location was able to assist in transfer from another location and was so accommodating. Thank you!

I had a wonderful experience as a first time user of Edible Arrangements. I will definitely use them again. Great products great service!

I have ordered several times from this location and every time I have had the best experience! I do not live in douglasville but my grandparents do and this place offers the greatest service with the best of help!! Not to mention the nicest staff. The driver helped to find my grandparents when they were not home to deliver their gift. I will always use this location.

Bought a Mother’s Day arrangement for my wife on May 10th today is May 11th and ALL the fruits are sour except the pineapples. We had them in the fridge. Will attempt again to call this store tomorrow as I am very disappointed and should have spent the $80 on flowers instead.

I got a delivery from them for Mothers Day and the fruit was NOT fresh!!! No telling how much my daughter paid for this arrangement only to have strawberries molding and pineapples that were on the verge of being brown. My family knows that I absolutely love edible arrangements but I was thoroughly disappointed this time.

Douglasville location Absolutely ruined our Valentines. My husband ordered an arrangement for me and they did not deliver it. They took there phone off the hook so he couldn’t call to get a refund. He had to go over there after work which put us to late for our dinner reservations. They didn’t say I’m sorry, can I make it up to you and no excuse for why they didn’t deliver.

As if being on hold for 45 minutes trying to get through just to get hung up on wasnt enough when the arrangement finally showed up it looked pathetic. if someone spends $130 atleast put a little effort into your product

Great place and awesome desserts for your friends and family. They have an amazing variety and good on prices and being punctual as well!!

Douglasville location was very horrible. My order wasnt ready, my order was wrong an fruit was frozen. I asked for a refund an the man clerk got mad because of their poor customer service.

Went in looking for something very specific for my school and Sam was simply amazing!!! Great customer service, great staff, clean store and great products!

Just received my order and am very pleased.

I place an order online yesterday for deliver my order was never deliver. So i went to the store to pick my order up when i got there my order was wrong they gave me pineapple and strawberries instead of cookies and strawberries no sprinkles was on my cookies and the two ladies in front had poor customer service and was very rude....Another think i witness other people in the store under age and working with food without gloves on which i thought was very nasty

Arrangment was purchased as a gift for my family. The store made it the day before and was not able to deliver it and we were asured it would be made fresh the next day for delivery. The fruit was discolored and you could tell the fruit was not remade. The staff was to deliver it. We had to go pick it up because they lied stating we would be the first deliveryear and that it would be delivered by 11:00 but at 12:00 they still had not delivered. When called she stated they had not left for the delivery yet.Would never recommend.

Horrible! I paid a $19 delivery fee for my arrangement to be delivered today and it’s now after 9p and it still hasn’t arrived!! The tracking has been saying out for delivery since 3p this afternoon and it’s STILL saying out for delivery! Never again! I will be there first thing in the morning for a full refund.UPDATE: it’s now the next morning and the tracking STILL says out for delivery! We literally live less than 10 minutes from the store.

The sign was on as OPEN, DOOR WAS LOCKED. I was there at 5:15 said it closed at 6. So, I couldnt pick up my delivery.. He called to tell me my order was ready at 430, but didnt answer the phone when I called back at 5:00 to tell him I was on my way. I will never order from this place again.. Bad service..

Not happy with this place. I placed my order a week before Valentines day and requested morning delivery. It is now 11 AM and gift has not arrived. I called the store and was told it would be another 3 hours before delivery to a location that is right down the street from them. TERRIBLE SERVICE !! STAY AWAY !! My wife called them and spoke to Latoya and she said OH WELL !! Im going to the news with this ! This is completely unacceptable and unprofessional !! Furthermore we are 3 miles away from them !!!!

Would never do this again. Its supposed to be a big beautiful surprise and they cant even give a general idea of when it will show up? Even the cable company does better than that.

The utmost disrespectful place of business I have EVER dealt with. “Charles” claims to be the owner and actually hung up the phone when I tried to discuss my refund. Why did I need a refund? Bc my order was placed on a Tuesday and by Thursday it had not been sent. I already made other arrangements with another company (which WAS succcessful by the way). I asked for a refund and was literally laughed at on the phone and then abruptly he said “BYE” before hanging up. Corporate has been a waste of time as well.

I ordered some of the$5 hand dipped chocolates over the phone. When i got there to pick them up they were just in a bag and of course ready to tip over the minute they were moved. You really need some cup holders when someone buys more than one. Or even just some lids. The male employee suggested that I use something from in my car to stuff down into the bag so they didnt fall over. I maybe wouldnt have cared as much, but I was pretty disgusted by that suggestion given these were meant to be gifts.

These guys are on point, they made us an awesome platter at very short notice when our regular supplier let us down!Highly recommended and will definitely be using them again.

Ordered my arrangement a couple days in advance before Valentines Day, they never showed up for delivery never gave me a phone call letting me know they could not make it and when I got up the next morning to go get my refund they told me that the delivery came by I must not have been home but I was sitting next to my door waiting for them till about 1030pm and theyre going to tell me that they came by at 9:40. Very unprofessional and unorganized. Will advise everybody I know to never order from this particular edible arrangements. If I could give this a negative star rating I would.

My husband ordered me an edible arrangement for Mothers Day a week ahead of time. I called twice confirming if they will deliver or not before they closed because I waited all day to get my surprise its now 8pm and still not arrangements. If I recieve tomorrow I will be getting my money back this is ridiculous. You would think they would understand that moms have kids who go to bed at 8pm. Never will I let my husband order again.

Great place for gifts and fresh, sweet treats! The staff here was very helpful and fun.

Took my money never came. Nor did they call to let me know they weren’t coming and now there not answering after taking $170dollars from me

Recently had surgery and my wifes company sent this as a gift. It wa a nice gesture on their part, however it was not good at all. The fruit was no where near edible picked a week or so too early. A bag of oranges and bananas from Publix would have been much better. Will not recommend to anyone

Fruit be good but the prices can be to high but i guess you gotta get ya money some how lol

Unfortunately I cant give less than one 🌟, worst customer service ever, they dont deliver on time, they pretend that they call the reciever it was a lie. I will never order with them.

My husband went to order and arrangement today at 5 pm. He was turned down because the workers wanted to go home early. The sign on the door clearly said they are open until 7 pm. Where do they do that at?????? Poor customer service, pure laziness. I am so disappointed in this place.

This location is completely disrespectful they will come to your house. wont knock on your door leave a where are sorry we missed you Note on your door never even nocked! and wont come deliver to the next day so Im like just give me my money back . Nobody has time to wait a whole Nother day for arrangements ! Dont waste your time with this location instead of being very happy and surprised he will be very very upset and sad. And Im also going to report them to the Better Business Bureau ASAP . You guys have a great day make sure you order from a different location this location is trash !

I will never do this again. I put my order in on line at 9am. 5pm my order still wasn’t delivered. Every time I call asking about my order they say they can’t give me a time window. To be as expensive as it is the service sucks! DON’T DO IT!

This is the worst edible arrangements place to order from. They hate to do deliveries. Two times i odered a delivery and they did not get there on the day of delivery. Dont spend your money here they are lazy af. I would not trust them to prepare something for your loved one or s/o with such a poor work ethic. You run the risk of getting someone sick

Great little spot💖

I originally had a negative review due to my experience but the owner Sam apologized and personally drove to the recipients house and delivered a box of chocolate covered strawberries to apologize. I just learned hes the new owner as of last week and has plans to turn things around there. Thank you!

Great Service and wonderfully delicious fruits and treats!!!

Horrible service. Twice Ive used them and both times they were disappointing. If youre counting on them to surprise someone, dont do it. Find another company.

Recieved order of chocolate strawberries today of course like all reviews they were less than edible..the leaves were wilted the strawberries were not sweet and the leaked once you bit into them .For the amount of money paid you can actually we can do better by going to publix its way too much for this garbage thank you anniversary ruined. NEVER USE THIS LOCATION ask for a different location to deliver vs when you call the 800 number ask to be re routed. Such poor poor service and quality of product.She even tried to defend her self on social media how tacky rather than just saying hi sorry for your inconveince please call us or email us at....

Great place, amazing treats, brilliant Staff.

They didnt deliver my wifes order on V day nor did they call to say that the order wasnt going to be filled. When I spoke with the manger he hang up me and said what you want me too do Wow.I will ever order here again beware

Horrible service! Placed online order for same day delivery...store called and gave sob stories why they couldnt make delievery same day, but could the next day. Finally made delivery next day at 7 pm....so much for the time critical special occasion. Adding insult to injury, the arrangement was substandard to Edibles usual quality. Will NEVER use this location again!

Delicious treats, crazy prices

Horrible. Received rotten fruit. If you call them to tell them, they place you on hold and never pick up again. When you call back you go right to hold or they just hang up on you.

My fruit was molded!!!! First and last time for me!

Will never order from this place again. They messed up my valentines this year. My husband ordered from them to surprise me and never got our order. DONT GET NOTHING FROM THIS PLACE. VERY UNPROFESSIONAL!!!!!!

Great service and friendly staff

Great customer service

Always great service!

Expensive but very clean and delicious

Fruit was fresh and delectable

The best white chocolate strawberries..The chocolate covered strawberries are horrible and the last order of white chocolate was not good they where horrible not enough chocolate

Worth the Wait...

Love this place

Yummie