First time in the store all I can say is Josh is the man super helpful was able to get us in and out in a timely manner with great customer service. Thanks Josh

They have a big selection of glass - cheaper than the some of the other head shops in town but still nice quality.

Staff are kind and very helpful in finding all your needs fast and very polite. I bought my first vape there, I didn’t no what I was looking for or what kind to get?They hooked me up and I went on my way happy and satisfied, I recommend everyone to stop and see what they have, and how helpful they are with finding what you want, thanks guys, I’m gonna keep coming back!And say hello to Josh he’s not that bad of a guy. Lol!

I went in June 4th at around 5-6pm and the guy wearing the stop snitching shirt was awesome and very helpful. He helped us choose a good pen for carts. Gave us tips on what works better and what doesnt. I was on vacation in Galena and out of my whole vacation and all the places I visited he was the nicest attentive person to bump into. Will definitely come back.

The staff is knowledgeable. The various coils For my vaporizer are inexpensive and extensive in choices. 4 stars for vape juice selection.

Nice selection of vape products, plenty of pipes and smoking accessories

AYO!!! these vapes are da bomb💣💣💣!!! my compliments to the chef👨‍🍳🥰😳🥝👐🚬💨!!!

Seemed like having someone come in the door was a major inconvenience. The guy seemed kind of put out and rude. I wouldnt be bothered to return.

Love it its where i get all my needs

Quick, friendly, helpful service and a great selection of pipes, papers, & smoking related items.

Every thing that I have ever bought from here, has broken within a month In the case of many of the clearance vape devices, they never worked to begin with. The only employee is EXTREMELY rude, and every time I used to go in the store, I would be ignored or get simple 1 word answers only as he ignores his customers to watch Television. The employee knows almost nothing about vapes or cartrage batteries. I have heard him reccomending older yet more expenside vape products to those who are less knowledgable and only want to quit. I have also heard him spreading harmfull misinformation about vaping in general as well as about his own products. This store is so popular because of the cheap prices and a good location but trust me none of the stuff is worth it.

Not the best for vape juice. Not a lot of selection. The new location is larger.

Hello, Im with the Iowa Vape Association. Could you please have a manager or owner reach out to us via our Iowa Vape Association Facebook page? We are needing an email address to send a 3rd party survey to all vape shops in Iowa to present the results to the Iowa governors office to try and get vape business back to normal with sanitary guidelines. The governors office is currently allowing curbside pickup for vape shops. We are looking to present the results May 1st. Thank you and have a great day!

Was visiting out of town to may help me were very nice and accommodating

Great folks running the place. Good selection and fair prices.

The employees are amazing and great prices.

Decent glass, but like everything in the store, heavily overpriced. the high hemp wraps themselves were over a dollar more than anywhere in town. better local options, the service here was terrible, staff seemed to lack care or knowledge on the items and merch. i was at another local shop in line and go figure the guy behind me was there for the same wraps and reason as me. the mark up at this store is so high people would rather drive across town for the same thing

Great people work hete

I love this store the staff is really cool and knowledgeable and the selection is unreal.

This place has great products at such great and fair prices. They treat you like family. I highly recommend this place.

.Awesome selection with affordable prices. Good quality product and good customer service.

Simply called to ask if a particular juice line was sold here, then proceed to ask about the price per bottle. I drive a truck and need to stock up before leaving so obviously I need to know about how much Im going to spend so I can situate my finances. Was told I dont give prices over the phone. Cheap and pathetic attempt at getting me to come into a store when I may not like their price and end up walking out to go elsewhere. Very bad customer service, and this place will not even be a consideration anymore.

Love the store. Shops clean and staff are friendly and service is extremely fast .. I will definitely be a repeat customer...

Great customer service. Had an issue with a bad piece of glass. They took care of my friend with no issues and fast communication from employees to owner also.

Always a friendly face. Very helpful if any questions or concerns are asked.

Helpfull and knowledgable staff

So so so helpful with vaping equipment, reasonable prices. Educated staff. All the glass you need. This is the only headshop I frequent. :)

Super helpful and friendly staff for all your smoking needs!

Great selection of glass and other products. Range of prices and experience level is awesome

Just wow.... U can find better options than this in the area. Believe me....

Best shop in town.

Won a great and very expensive raffle item when this place first opened, always a fast clean in and out start to the day. Would recommend to any of my friends!

Wide selection of nice glass work, and other products.

Awesome shop, extremely above and beyond helpful! Id recommend this shop to anyone and everyone!

Great people, prices and selections. The staff is knowledgeable and ready to help.

Very helpful style affordable prices great place to shop

Disappointed with the service when it came to having something defective and them not willing to work with me on making it right. Theyve lost my business and all of the people Ive recommended in the past as well.

Friendly service from friendly people who can go into detail on all vaping or tobacco needs. Low end to really high end Merch that you cant go wrong with!

Combining a super awesome inventory with a helpful and knowledgeable staff lead this place to a sure success!

Place sells smoking pipes and vape juice. pipes high priced but they have a lot of different flavors of vape juice. has a feeling of a dorm room very odd but at least its very clean in there.

Good selection and I like several of the house juice flavors.

Decent selection. Helpful staff

It was good but everything is way overpriced.

I just moved to dubuque from des moines and this will be the only place i go for my vape needs 👍

Great store Toooonnnss of vape items! A lot of glass! if your into that sort of thing ;) If you vape stop in! Tons of ejuice.

Best glass supplier in town.

Great experience at the Altard State

Cordial, knowledgeable and extremely helpful.

I had an amazing experience going to The Altered State!

Too expensive, staff was rude

Guy behind counter was quite rude. Told me that rewrapping batteries makes them bad and that i may as well throw them away. Will not go back to a place that does not take battery safety into consideration. 0 stars

Good variety and low prices

Price was fair but customer service left Somthing to be desired

They didnt even id!!!!

I literally go there for ABOUT ANYTHING I NEED

Nice staff, helpful and enthusiastic

Best shop in Dubuque!

Great customer service

The one stop smoke shop

Have what i need

Awesome place!!

Very friendly

The guy was a dick.

Like the store