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Sierra Structures - Fences, Decks & Screen Porches
917 Ellis Rd, Durham, NC 27703, United States
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Sierra Structures - Fences, Decks & Screen Porches
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Wi
Review №1

Sierra Structures built me a beautiful picket fence. They provided me with excellent quality and attentive service. I am really impressed.This company understands that outstanding results are predicated on an outstanding process. They communicated with me at every step and every step was well coordinated:-- Jody, the sales consultant, came onsite and provided me with a comprehensive overview of options. He emailed me a quote the very same day. At that point, I was sold.-- The outstanding service continued. Fence construction was scheduled for only 2 weeks later.-- The installer, Derrick, is a craftsman, who built my fence with great attention to detail. He is an excellent carpenter with excellent communication skills.Thank you, Derrick, Jody, and everybody at Sierra Structures!!! I am really pleased with my new fence. I highly recommend them.

Ge
Review №2

The company is very well organized and informative to the customer. The team arrived on time, worked hard, were respectful of my neighbors and even completed the job earlier than anticipated. Highly recommend!

Je
Review №3

Sierra redid our deck (posts, stairs, railings, gate, putting down Trex floors). We had a mixed experienced. The work turned out well, but communication was really bad. The first day the crew showed up they asked me what parts of the deck they were supposed to demo because no one had told them. They forgot they were supposed to put up a gate until we told them. I only heard from the Project Manager when I called him. The person who quoted the work never told the project manager to replace the posts, so we had to intervene to make sure it happened. All in all, even though the work looks good, the process was frustrating, and I wouldnt work with them again.

Ma
Review №4

A friend recommended Sierra Structures to me, and I could not be more pleased. The whole experience of working with Matt, Kim, and the installation crew was pleasant from start to finish. At the consultation, Matt listened to every detail of our gate needs and followed through on each matter. He gave a fair price, and the job was done on time and expertly. Communications were perfect, as Sierra Structures kept us informed along the way on each step. Every question I had, Matt answered very promptly -- certainly same-day, but most often within mere minutes. One thing I admired most about Matt is how he dealt with one person who had a complaint in the reviews. He owned up to the issue and apologized to that person in his response instead of blaming the customer, which is what some other companies do. Matts response was professionalism at its best, and Matts reply to that customer is one of the reasons I chose his company. Our automatic gate looks great and operates perfectly. I am very pleased with Sierra Structures and will use them again if I ever have a future project.

Ca
Review №5

Sierras fence team is fabulous- they delivered the wood on a tightly bundled pallet the day before installation, using an amazingly precise 360 degree turn radius forklift. Not one blade of grass was harmed, next to my single car driveway. the demo cleanup team removed debris from the old fence on the day it was removed, I had a totally clean driveway within 1 day. Very efficient team. Clean and expert build. The wood privacy fence build is beautiful and the tall trellis they incorporated will last decades due to the wood quality and size of the posts. Fantastic value for the price, far better wood than the big box stores. Could not be more impressed with this company.

Ma
Review №6

Sierras team was great. They quickly bid the project and were competitively priced, and gave me options based on my goals and desired look of my new fence and driveway gate project. They completed the project ahead of schedule. Their install team was professional, courteous and provided an excellent finished product. I would totally recommend Sierra and would use them again for fencing projects in the future.

Ja
Review №7

We got three quotes for a new fence and Sierra was by far the most professional. I fully expected them to come out the most expensive but they ended up being just a bit cheaper than the other companies that seemed to be willing to slap something up quickly. We had a cap and trim fence installed and couldnt believe how stunning it was. We also are thrilled with Sierra as a company. From start to finish, everyone was great to work with. Their estimator, Angela, was incredibly patient with me and my million changes and quotes. The office staff were friendly and helpful with processing everything and keeping us informed about scheduling. And Corey and Joe, our main installers, were just the sweetest. So amiable and kind to work with, but also obviously took careful craftsmanship with their work. You can really see the quality. Would absolutely recommend to anyone.

Di
Review №8

They were the best! Very personable! Very accomdating on answering any and all questions. Chris Kelly was the best he said.not.to worry its a work in progress and it will all work out fine!

Gr
Review №9

Our fence is beautiful! The guys who installed it showed up on time, cleaned up after themselves, and did a great job communicating their progress. Scheduling was a little tricky as rain caused the installation to be rescheduled a few times. But it all worked out. Very happy with my experience with Sierra Structures.

Wa
Review №10

My wife & I had a great experience working with Sierra Structures. In a world where it can be difficult to nail down your contractor, Sierra was timely, organized (providing us updates throughout the process), and showed up when they said they would. They were super flexible with us and even allowed us to move our install date when something came up last minute. When it finally came time to install, they did a great job on our fence - it looks great. Highly recommend!

We
Review №11

We are so happy we used Sierra Structures for our aluminum fence! From the moment we met with Joe (estimator) we knew this was the company we were going to trust with our project. We had two other companies come out prior to give us quotes, and they were fine, but Joe was VERY helpful with design options. We have a large lot that is oddly shaped with plans for an inground pool next spring (this fence had to meet pool code) this created a lot of questions for us and we were impressed with his knowledge and creativity, this allowed us to stay within budget and even come in a little under! The entire team at Sierra Structures was very friendly and kept us informed every step of the way. We knew when permits were pulled, materials ordered, when they arrived, and when they were going to be delivered. Our installers were on time, professional, friendly, and efficient (even in this 90 degree heat) it was completed in 2 days. They had to get a little creative around a cable line and a water line that ran very close to the fence, they made it a point to communicate these issues before digging (this caused a little more work for them, but saved us major frustration of having no internet or water. For this I am VERY appreciative. Save your time and call Sierra Structures first!

Pa
Review №12

Sierra Structures were very good at communicating schedules, availability, and intent. They were patient and adaptable when unforseen characteristics of the property meant that installing would have resulted in less than satisfactory strength and stability, and rescheduled to complete the job as soon as those issues were dealt with. The family (and the family dogs) love having safe and un-leashed access to our newly fenced in back lot!

An
Review №13

Sierra Structures was incredibly professional, responsive, and actually was able to install my fence earlier than their own first expected timeline (they installed it in 3 weeks as opposed to the predicted 8-10 weeks). It looks beautiful and I definitely recommend them.

Ri
Review №14

We had a perimeter aluminum fence installed by Sierra Structures in February 2021. Everyone involved, from the office staff, to the contractors, to the builders, were professional and courteous. The job was done quickly, and we were notified of every “step” along the way (materials being ordered, materials being delivered, etc). The cost of materials and the install was fair, and we are confident that we have a very well-assembled, useful, and attractive structure that will last for decades.

st
Review №15

In December 2019, I contacted this company for an estimate to repair/rebuild my deck. The sale person came out and took photos and discussed what I needed? They advised I may need to tear down entire deck to correct the issues with the deck structure. Next the “deck” designer wanted to meet to do another inspection. Conducted 2nd inspection and said they would do plan and provide estimate in approximately 2-3 weeks later due to currrent workload and the Christmas holidays. The elapsed time came and went. I called to follow-up and was told they would get back to me and as of today’s date 10/11/21. I am still waiting. They seem to do good work but they didn’t want my business, I guess.

Je
Review №16

I had a beautiful 5 Aluminum fence put up around my backyard. They came out to measure the fence line and gave suggestions based on level of ground and areas that were prone to flooding. It was about 200 feet of fencing in total. On installation day, they were in and out within 4-5 hours. Super fast install. The price was very reasonable and the gate looks fantastic. Id highly recommend them.

An
Review №17

We had an overall excellent experience w/Sierra Structures. Jody was very friendly and informative when giving an estimate and was very competitive with other companies. Michael, the installer was very friendly, came on time and worked hard every day. The fencing looks wonderful. The office personal kept us up to date on scheduling as well.

Lu
Review №18

Even from the very beginning of the process it was apparent that there was a lot of effort put in to customer satisfaction. The quality of the work that was performed, as well as the amount and level of communication that we received was superior and far exceeded my expectations.

Em
Review №19

I had a great experience throughout the entire process, from the estimate to final billing. In addition to a high-quality fence at the end of the day, I appreciated their different communication options - text, email, or traditional phone, Sierra Structures was responsive. I felt that my time was valued.

El
Review №20

My husband I recently hired Sierra Structures to build a screened porch on the back of house. The team did a great job and we were really impressed with the quality of their work, so much so we had them add a deck as well. The guys were on time to work each day and a pleasure to work with. Thank you to Dan and especially Travis who helped see to the projects completion. His attention to detail and thoroughness were amazing and we knew we were in great hands. Thanks again for all your hard work!!

Ad
Review №21

5 stars fully deserved. The fence looks incredible and I am very pleased with the result. Money well spent! Also, the two guys who did the work were super friendly and I appreciate that.

Fa
Review №22

Sierra Structures came out promptly and did a very informative and friendly consultation. Their pricing was very competitive and they gave us detailed explanation of the work they would do. Other than a small weather delay, work started on time and was completed by the installer very quickly. Were very happy with the service and the roughtly 900ft of fence built by Sierra Structures.

Un
Review №23

Our installer, Mike, did a fantastic job on our 425 foot black chain link fence, finished in two days. If you need a fence installed you cant go wrong with Sierra Structures. If you want a good fence contractor, no BS, call Sierra, Im sure you will be very pleased. Thank you Sierra for a job well done.

Pa
Review №24

Sierra Structures built a new deck for us and it looks great. We are very happy with it. The crew did excellent work, and they were very polite to us. They cleaned up the area when finished and left our property in pristine condition. I plan to use Sierra Structures again in the future for additional projects.

Ma
Review №25

We are very happy with the shadowbox fence that Sierra installed in our back yard. The crew that came to install the fence were perfectionists at their job. The people at the office were in communication with us throughout the process. We could not have had a better experience! Our neighbors have commented how great the fence looks and on solid the quality of the wood and workmanship. Sierra lived up to its reputation!

La
Review №26

The quality of the fence is top notch. Communication is great as they kept me updated about all changes in our project timeline. Builders were respectful and courteous and wore a mask the whole time. Very impressed with this company.

Ja
Review №27

“Extremely Satisfied” does not begin to describe how pleased I am with my new screened porch. It has completely transformed my backyard living space. I’ve been wanting to replace my existing deck for a while now and finally decided to bite the bullet and start calling contractors for quotes. After interviewing a number of different companies, I called Sierra Structures for one last quote before making my final decision. And boy, am I glad I did! I called to make an appointment and within a few days Travis showed up for our first meeting. He was prompt, courteous and extremely knowledgeable about carpentry and construction. He spent time asking detailed questions about what I envisioned for my outside living space and how he could help make that vision a reality. After taking measurements and answering my questions, he sat down with me and gave me a detailed quote. With no pressure tactics or games, he simply told me to think about it and to give him a call with questions.Not only was he extremely personable, but his quote was hands-down the best quote of any of the previous contractors I had interviewed. I called Travis a couple of days later and we started the process. After receiving final approval from my HOA on Friday, the Sierra Structures team was at my house to begin construction on Monday. Throughout the entire process, Travis would either call or email me every day, to keep me informed of the entire process including which trades were coming on which days and what to expect day after day. Now that is what you call customer service! Within a few short days my worn and boring back deck was transformed into a gorgeous outdoor living space. If you are looking for a professional, customer-centric company, with a knack for satisfying their customers do not look any further! To Travis, Liz, and the entire Sierra Structures Team, thank you for getting me ready for spring!

Sh
Review №28

We are really happy with the outcome of our porch. Their pricing is competitive and the work was good quality -- we are so pleased with our new porch. All the contractors were professional and courteous - as well as good at checking in on things and ensuring we knew what was going on. In general, the team is good at problem-solving -- a few issues came up but were easily resolved. At times, we wished things moved more swiftly (but: covid), and that there was more communication about delays. That being said, we would not hesitate to recommend Sierra Structures to anyone we know! Our porch is stunning!

Le
Review №29

I cant say enough good things about the entire Sierra Structures team. Dan was wonderful to work with from start to finish. He helped create a beautiful fence and arbor for our home and didnt give up despite quite a bit of back and forth with the city. JJ and his brother did excellent job constructing the fence in a quick and clean manner. I also want to give a shout out to Liz for her positive attitude and keeping us informed at every turn.

Ka
Review №30

We had such a wonderful experience with Sierra for our fence project. The sales contact was extremely helpful and patient with our questions. Then the installation team was outstanding in navigating our sloped yard. We could not be more pleased with our new fence!

De
Review №31

From the first phone call I knew this was the place I was going to pick for our deck. The deck was to be raised 30x16. I had a total of 3 estimates before choosing Sierra Structures. I picked them for not only their expertise (I was putting a hot tub on top of the deck) but their timelines and customer service. Their price point was very competitive as well. Every person I spoke with from the office to the workers were great. I always felt as though I knew what was going on. You can’t go wrong with them . We love our deck it’s just perfect!

Ja
Review №32

I received a few quotes on our fence and the salesman from Sierra Structures was the most informative and most prepared. The entire experience was excellent and our fence looks great.

Gu
Review №33

Yes had an amazing experience with Sierra Structures. They were great in communicating with me throughout the process and the fence looks amazing! I will definitely be using their services for my next home for sure!— Guy Laurent

An
Review №34

I was very impressed with the professionalism of Sierra Structures. They were responsive and kept us updated at every point. The team that they had install the fence was fantastic - very experienced, respectful and a pleasure to have working for us. I highly recommend them!

Je
Review №35

We are very satisfied with our fence installation. They were amazing, hard workers. When they arrived, we discussed the project length and I was assured that theyd work around the weather to get the job done on time, even if it meant weekend work We had an existing fence enclosure for our dogs and I know he wanted to demo and clear everything on day one. He ended up leaving the fence up for the dogs and working around the fence until the last day. I cant tell you how much that helped me out with 3 large, unruly dogs. They were prompt, friendly and overall just great! We will definitely be hiring you again for our deck rebuild and enclosure. Its been a great experience.

Ma
Review №36

Worth the wait. We hired them to install a fence in our backyard. From start to finish everything went smooth. They did have to delay the installation by a week due to weather. The installers did an amazing job. Got the job done in one day instead of two. They did minimal damage to the fence and made sure they cleaned up. They even sent a crew out to make sure everything was cleaned. They even cleaned my driveway. I could not be any more impressed with the quality of work they did. They may be a bit more expensive than others but it is so well worth it.

To
Review №37

Sierra Structures is Top Notch when it comes to the quality of the product theyre installing, and the installation team! Chris gave us personalized attention to make sure we were completely happy with where our fence was being installed. We had an unusual request to fence a portion of our rear yard, not following typical property lines. Chris helped us choose the perfect path for our split rail fence to gently weave between all our beautiful trees! We absolutely LOVE our new fence! I will ALWAYS recommend Chris and Sierra Structures. We WONT use anyone else, they are THE BEST (& WORTH the wait!)— Cyndi & Tom Scarpelli (Garner, NC)

be
Review №38

Every facet of our experience was positive! From the phone conversations to the in person estimate and finally the install, everyone was helpful and professional. As a new home owner, this was exactly what I needed. I cant think of anything that I would say needed to improve or did not exceed our expectations. Sierra Structures is THAT GOOD!

Di
Review №39

Very professional & knowledgeable staff & worker crew. Top notch all the way around, and for the right price! They handled my fence project like it was their home. I would highly recommend Sierra Structures to anyone! Thank you!!

Da
Review №40

Travis was great to work with during the sales process and throughout our project. He makes sure to pick up the phone and have a conversation when needed and we really appreciated that.Even with a solid sales process, we were a little nervous for the crew to show up and build our deck. I have to say that the crew that Sierra Structures sent was superior. They were very professional and worked diligently to finish our deck in a timely manner. Each day, they cleaned up as if they hadn’t been there which allowed our kids and dog to still enjoy the yard at night. Our deck is perfect - down to the nails which the crew made sure were in a perfectly straight line.Our deck had no inspection issues and it’s exactly what Travis promised. I would highly recommend Sierra Structures - you can trust they will take great care of your project!

Mi
Review №41

I got MANY quotes for a fence, and was impressed on all levels by Sierra Structures. Great pricing, friendly staff always ready to help, and professional installation. Big shout out to Derrick for an incredible job on my black chain-link fence install. Ive gotten so many complements and bonus--my dog hasnt escaped!

St
Review №42

We were seeking a company that could handle both our fence and deck extension needs. I highly recommend them to anyone looking for fence or deck needs from anything to small or large projects. We were happy to find exceptional service and a great deal with Sierra structure. Our yard is sloped and we have small dogs so it was important to us that the fence be as close to the ground as possible while remaining level. Sierras team really went above and beyond in achieving our fence goals. We were also very thankful for all the work they did in assuring our deck project was completed without any delays. Their team obtained all of the permits and approvals we needed in making sure it was smooth for us. We are happy with the work that was competed and the price was beyond fair for the work they did!!!!!

Th
Review №43

They just fixed our deck, and did a really great job. The guys who were here were clearly skilled and experienced. And they worked their tails off. It only took them two days to build almost an entire deck, and its solid as a rock. Looks great, too.

Ro
Review №44

Sierra Structures did an outstanding job on our new screened-in porch. Travis was very cooperative every time we called with requests for adjustments or changes. I readily recommend Sierra Structures to others considering a new porch.

Ch
Review №45

The deck we had built is beautiful. The deck building itself was very fast and worked with our schedule. It was the little things at the end that piled up and took a little longer than we expected, but still a very positive experience.

Pa
Review №46

Sierra replaced our back deck in late May 2020. I cant say enough about how impressed we were with the quality of the work. This deck is gorgeous, I like that Sierra puts as much thought into the design and aesthetics as they do making it strong, they went above and beyond. I appreciated that Sierra did it right and did not skirt around getting the necessary permit. The cost was reasonable, came in lower than most of our other bids (AND they take credit cards with no additional fee). Have to specifically mention two people. Travis was great to work with as the project manager, he took care of all the permit stuff, calling 811 and I appreciate that he always responded quickly to our questions. Wilson single-handedly built our deck and not only was his workmanship amazing, super nice guy too. Thanks Sierra, we love our new deck!

Ji
Review №47

I had a great experience with Jody at Sierra Structures. I was not quite sure how I wanted my yard fenced in since I was including the front yard. Jody offered suggestions that ended up looking great and saved me money. Scheduling the work was easy and actually got done ahead of schedule. The crew that did the installation was great. They did quality work and cleaned up after themselves. I also noticed several people from Sierra stopping by to check out the work once it was complete. I would recommend them to any of my friends!

Bi
Review №48

I fell lve picked the right company for the best job.

Ch
Review №49

I considered a few companies for a wooden horizontal fence I wanted installed, Sierra was the most knowledgeable and gave me the most information about what would work best, price was about the same as the other I considered. On time, went through a walkthrough on day of installation and were able to accommodate some changes. Would definitely recommend using them, I have zero complaints

Se
Review №50

Great experience working with Sierra Structures. My wood fence is well built and looks great!

La
Review №51

Great communication, quality of work and customer service. Couldnt be happier and will work with them in the future.

Ri
Review №52

This was the best experience with any builder Ive ever had. Cant say enough great things about working with Travis House. Also, Mario, the lead carpenter, was AMAZING! Mario truly cared and was proud of the work he did, and it absolutely showed. Overall, this company is TOP NOTCH, and I highly recommend (already referred to one of my best friends; there is no higher compliment). Thanks for the great job, Travis and Mario!

Ji
Review №53

Our fence looks great! We received clear communications and helpful advice at each stage of the process.

Mi
Review №54

Tried to move forward with Sierra doing a new deck for us, but they would not provide what was needed for our HOA approval without a 3000 deposit first. When we tried to ask them about options to try and secure approval without spending 3k first, they just stopped responding.

As
Review №55

10/10 would recommend to anyone! Sierra was very quick with our quote and the cheapest of the 3 we got quotes from. They were very flexible and accommodating of the changes we had to make due to our HOA regulations and got us all the information we needed quickly. They also were flexible with our start date after our approval was delayed a couple of times. They were very fast with installing the fence and even filled in the gaps below the fence as we have a very hilly yard. The end product was beautiful and we get so many compliments on it! You wont regret having them put in your fence. Were already thinking of getting a new deck built and will definitely be using Sierra.

Jo
Review №56

I had an excellent experience with Sierra Structures. Chris Kelly was professional and informative when we met to discuss the project. The estimate was competitive with other companies. The work was completed on time and the job site was left clean. I appreciated the communication by the team at Sierra Structures. I was updated regularly. I highly recommend Sierra Structures.

A.
Review №57

I reached out to Sierra Structures many months ago when I first started trying to figure out the best way to have a deck built at my house. I met with Travis, who was very personable and friendly. Since I had never gone through the process of building a deck I continued meeting with other companies to obtain quotes.After several months of deliberation and delays I ended up reaching back out to Travis about building our deck. He was eager to help us out and get everything rolling as quickly as possible. He also didnt give any timeline excuses or try to raise the price on us for any reason.My only knock along the way is that there were a few times that email response time and not having all of my questions answered right away made me nervous that the final product wouldnt turn out to be exactly what I wanted. (throughout this process, I have learned that many companies in the triangle are slightly lacking in correspondence)However, now that our deck is complete, my nerves have been put to rest! My wife and I absolutely love the deck that Travis and crew built for us! Even though I was more inquisitive than most people likely are, Travis never treated me like anything other than a friend throughout the building process. He was willing to make updates on the fly as we requested and has checked in multiple times since the completion of the deck to make sure no issues have developed due to the wood drying. Travis and Sierra Structures have reminded me not to hesitate to call if something arises and that the deck is under warranty.Based on the friendliness, quality of work, and honestly the best deck pricing I came across, I would definitely recommend contacting Sierra Structures for future projects.

Ke
Review №58

It was a pleasure to work the folks at Sierra Structures. They updated me often on the progress of the upcoming work and were quick to answer questions I had both pre and post installation of my new fence and gate.

Me
Review №59

Awful! We were planning on building a deck extension with Sierra. After quite a few attempts at getting estimates and many emails and texts to ask where our quote was we finally got one. I should have trusted my instincts and went with another company but against my better judgement we chose to use Sierra. Travis has poor communication skills. It would take my husband and I multiple attempts to get any sort of response. After Travis told us he had submitted our permit, my husband and I gave the county a call to check up. Come to find our they NEVER submitted it. We would have NEVER known unless we decided to call. They were quick to take our $4400 but couldnt follow through with simple tasks. The only response they could give us was sorry. Now we are back to square one, after 3 months of investment with Sierra. If I were you I would most certainly look else where unless you want to wait MONTHS for a project or are willing to have to do most of the ground work yourself. I have multiple emails and texts to prove the incompetence of Sierra Structures if anyone is interested.

Ke
Review №60

On time and quality fence install. We were kept informed every step of the process.

Sk
Review №61

Sierra Structures did a super job constructing our new deck. They met with us to help choose the materials, colors and installation schedule. The construction team was polite, professional and very easy to work with. We are enjoying our new deck even more than expected as a result of the social distancing now going on. We would recommend Sierra Structures to anyone asking for a reference.

ro
Review №62

This is the second time we hired Sierra for residential fencing. In a previous house they did a privacy fence and in our current house we wanted ~700’ of post and rail fence. Sierra’s estimate was approximately 20% less than two competitors. The fence install was perfect with careful attention to placement of posts around utilities and sprinklers. Gates work perfectly. We couldn’t be happier. There was no compromise between cost and quality. Top marks for both.

Ja
Review №63

Excellent experience. I got several bids on the construction of a pergola and settled on using Sierra. They were totally professional. The estimator was on time, the bid was fair and everything was well coordinated including follow up to make sure I was satisfied with the end result. The crew of guys that built it were extremely professional communicating with me along the way so we knew what to expect. They left the workspace clean overnight and after they departed they fully cleaned the area. I know this was a small project for them but they treated me the same as if it were a big one. I highly recommend them for consideration for any project you might be considering.

Ke
Review №64

Sierra Structures did a fantastic job building my fence, which came together at an amazingly fast and Im very happy with the quality of the construction. I had a few notes about the final product, but the Sierra Structures team addressed all of my concerns without any difficulty and I can honestly say Im left with the perfect fence. I would definitely recommend Sierra Structures for any future projects.

Pa
Review №65

JJ and crew were excellent with the installation of the fence.My whole experience with Sierra has been wonderful and the exceptional customer service and follow up is greatly appreciated. I highly recommend Sierra! Thank you.

Da
Review №66

They’ve done 2 projects for me which greatly enhanced the value of our properties. Very professional, top quality, from design through build and clean up. Couldn’t be more delighted with their work!

Li
Review №67

Sierra Structures was not only reliable, consistent in effective communication and an absolute pleasure to do business with, but also produced a fantastic work product. They were true professionals from start to finish. I will be calling on them again for future projects!

Na
Review №68

We had been waiting for months for another company to fix our security gate. That company made it seem like it would be too hard of a task (needing cranes, heavy equipment, etc). Called Sierra Structures. Guy came out and within an hour had the gate repaired and functioning without all the heavy equipment or cost. We will not use anyone else but Sierra Structures!! Great job! Efficient! Quick! Quality Work!! Thank you!!!!

Da
Review №69

We are newish/first-time homeowners with little to no experience in home renovations. Looked around at a few places, and Sierra Structures was considerably cheaper than other similar reputable companies. Travis House was able to come out in-person to our place and draft up multiple plans. They were upfront with us on timing, and ended up being able to get our deck done several weeks early - and in only about 3/4 days. There was one minor blemish I even felt bad complaining about, and would not have if they did not specifically reach out to make sure we were satisfied. Even still, they came out within a week and fixed it. Incredibly responsive, very nice, and we are very pleased with a professional product! Highly recommend.

Pa
Review №70

We worked with Jody, Kimberly and Kim at Sierra Structures and had the best experience. Everyone at Sierra is professional, kind, hardworking and communicative. I really appreciate being kept in the loop every step of the way with our fencing project and it was completed it a timely manner. I highly recommend!

Ch
Review №71

Travis House and Kim Holloway were great to work with, along with their framing crew and staining crew. They completely demolished and rebuilt my deck in just a few days, including an incredibly great job at staining it. Id recommend Sierra Structures to anyone who wants to get a high quality product, at a great value, from a local, family-owned, Durham based company. Theyre the kind of people I like to do business with.

Ja
Review №72

I had a new section of fence with a gate added to my existing fence and also some new posts put in. From start to finish everyone I worked with was polite and professional. Great communication - I was kept up-to-date with the status of my job. Work was completed on time and site was left neat and tidy.

Ky
Review №73

We called Sierra to turn our deck into a screened porch. Though pretty straightforward like all projects there are always surprises. Travis and Narciso were fantastic through the entire process. Travis was communicative and always keep me apprised on where the project stood and Narciso and his crew were professional, clean and provided top notch workmanship. They arrived when they said they would and met the deadlines they provided. We could not be happier with the finished product. I will certainly call on them again for any deck, fence or porch need.

St
Review №74

Chris was great to work with, the crew built ~475 double sided 6 privacy wood fence with 2 gates from start to finish in 4 days. Final product is great. There were a few nails missed and Chris came back out and personally handled. The ability to use Greensky to spread out the cost over 6 months was a great option as well, with no interest.Met with many contractors before going with Sierra Structures, their price was competitive, the quality of wood was superior, and they were pleasant to work with (and responsive on all fronts). Highly recommend.

Jo
Review №75

Stop researching and hire this company. Top quality and workmanship. They use REALLY good material....thats the science part. They make beautiful finished products...thats the art part.

Ca
Review №76

This review is based strictly on the estimate process with Travis. We decided NOT to make a deal. When the estimator came by the house, he was very friendly.Unfortunately he didn’t ask us any questions regarding specifics to our needs. He simply measured and was on his way within 5 minutes. We had another company there as well whom wrote everything down and made sure were aware of the process, sadly Travis did not. He said “I heard a few things.” Shoved me his business card and left. No time line of when to expect the quote, what the company project forecast was for a start date ect.After the experience, I decided to check out the reviews of the company again. Very good, except the customer service regarding the estimate process. It also appeared to only happen the estimator who also working with us. The company responded to each review stating “This is usually the opposite with Travis” when it comes to attention to detail. Maybe it’s time to investigate this further?Even though the investment was worth the value, we decided to move forward with another company based on the interaction and expertise of providing us a detailed breakdown of the project. Hopefully the process is turned around in the future, there is GREAT reviews about their work. Don’t let my review deter you from another experience.

Gr
Review №77

Dan, Kim, and Mike were fantastic. Service was great, fast, and very professional. I highly recommend this company and this awesome team!!!

Ke
Review №78

My fence looks great!! My installer was top shelf pro!! Mike showed his craft well and worked diligently!! Sierra Fencing is the way to go!!

SH
Review №79

Sierra Structures is an amazing company!! I emailed them for a quote and got a response right away. They answered all of my questions and concerns patiently. It was easy to schedule an appointment for a quote, as well as getting the actual job done. Unlike other companies I contacted. They screened in my existing rear porch exactly the way I wanted it without any issues. Their guys finished the job in two days. I definitely recommend this company to get the job done with quality products!!

jo
Review №80

Great Group Of guys. Outstanding Job Done everytime Ive had the pleasure of seeing results of a Job.

Ju
Review №81

The experience of getting a fence put in CAN be frustrating, but not with Sierra Structures. They are absolutely the best you could hope to find. Every single person on their team is fantastic. Please do yourself a favor and let this company work with you to build exactly what you want/need. You will not be disappointed.

Sa
Review №82

We had Sierra Structures replace our rotted deck this spring. The pricing was competitive with other companies but the work completed was great. Very glad we used them and Travis took care of us the whole way.

Di
Review №83

I would highly recommend Sierra Structures. I hired them to rebuild my deck and they did an outstanding job. Travis was an excellent project manager. He kept me informed almost on a daily bases. The crew that was hired was very professional. After the deck was completed, they did a great job cleaning up. Other than having a fantastic new deck, you would never know they were there. I cannot express how great Travis was. After the work was completed, he came by to inspect the work and ensure I was satisfied. Prior to hiring Sierra, I was working with another company that never returned my calls, lost my paperwork, etc. It was a very frustrating experience, so I started contacting other companies. Working with Sierra was a great experience and stress free. I would highly recommend using them and I will for future projects. I will also request Travis as my project manager. He made the whole experience pleasurable.

Li
Review №84

When I had called Sierra Structures regarding a fence, they gave me an appointment and came 2 weeks after to evaluate the work to be done. The perimeter was measured and the estimate was sent a few days later. I accepted the offer and my fence was installed by 2 great installers without any problems. I greatly recommend Sierra Structures for any desired work like mine. Price was reasonable,

Ke
Review №85

Sierra Structures is an amazing fence company.All the staff are very professional and helpful. They are an amazing team and always willing to help and answer my questions anytime I called.  The manager called to make sure we were satisfied with the job after the installation was completed. A special thanks to Angela for being patience and working with us while we await HOA Approval.we love our fence and will definitely recommend Sierra structures for any of your fence job.

Aa
Review №86

Ken and his team did a great job working on a fence of mine. Great craftsmanship and very pleasant to us. Highly recommended

Su
Review №87

Exceptional customer service. The fence is exactly what I wanted and the salesperson was very patient as I changed the design several times. The people installing the fence did a great job, were very professional and friendly, and did an excellent job cleaning up.

Co
Review №88

I have to admit that this company is by far the greatest company I have ever worked for. I truly miss all of you guys and wished I could come back regardless. The staff that they have will go above and beyond to satisfy their customers, just as me and my crew did. We strive to make the customers happier than ever. Not only are the owners and other members of the administration there for you, they are all hands on which sets this company aside from others. I have never seen a company that treats anyone better than these guys will. They will make you feel like family. I miss and love you guys!!

Ir
Review №89

Sierra did a great job on our deck! Way beyond expectations, since we had to alter plans because of septic setbacks. I would highly recommend them. Rey, very satisfied

D
Review №90

The workers did very good work and it was done in good time. i recommend this company over any other companies. The price was better than any other quotes i got and the materials is much better. Ken is the man he will get the job done like you want it.

Ro
Review №91

There was definitely some issues with communications in the earlier parts of our screened-in porch project. Im sure a percentage of this was due to Covid and remote work. I can say we are enjoying our porch now. I did find some problems along the way but once I mentioned them, they were taken care of.

St
Review №92

Their estimate was fair, and they did the work very quickly. When they were building the deck, they damaged the siding in a very visible location. When i reported it to them, they sent their fixer out and he repaired the siding (previous owner used a custom shade of light grey). It is flawless, i cannot tell any difference. I also ordered some custom storm doors (doors w doggie doors), which have to apparently be custom made by a 3rd party, which takes FOREVER. Like literally months. There were some issues with the order, and I was a bit disappointed with the communication while waiting months for the doors, but at the end they were very communicative and wrapped it all up satisfactorily.

Ci
Review №93

Our fence project was perfect. We had a few issues with excess materials being left and a small pile of solidified cement in our driveway but the issues were rectified very quickly. We would definitely use the again!

Je
Review №94

We had a four foot wood picket fence installed and we are extremely satisfied. The company was in constant contact throughout the process and the customer service was excellent and took care of all of our concerns. We had a minor latch issue as the gate settled four months after the installation and someone was out to fix it the week we talked with them about it. Highly recommend and will use them again if we have the need.

Br
Review №95

Very professional and high quality fence install at a competitive price. Exceeded my expectations and were superior in the bidding process to three other highly recommended fence installers.Thanks Sierra!

Ke
Review №96

The fence looks great and we were very happy with the installation process. We had a delay with our hoa approval and Sierra was very accommodating and made it easy to reschedule.

Ji
Review №97

We recently moved to a new house south of Chapel Hill. We interviewed 3 fence companies. We chose Sierra Structures for several reasons. Their rep, Jody, is extremely knowledgeable and experienced. His proposal was the most complete and we knew exactly what we were buying. Their references were very strong and Sierra Structures actually acted like they wanted our business. Sierra Structures surpassed our expectations. They built a beautiful customized product for us. Their construction crew, led by Raul, was superb, detailed and thoughtful. If you have any doubts about Sierra Structures, four of my neighbors just bought fences from them based upon the quality of our fence. You will not regret your decision to use Sierra Structures.

St
Review №98

I would like to thank Kim, Travis, Narciso and the whole Sierra Structures team for the amazing job they did on our screened in porch! The porch has definitely exceeded our expectations and I really appreciated the customer service helping to answer any questions/addressing the concerns that we had. Looking forward to using Sierra Structures again!

Co
Review №99

Sierra came in on the heals of some pretty unfortunate events our family had with contractors. We had a set of stairs that needed to be built off of our screen room and Sierra took a look at the job and asked some great discovery questions that allowed us both to gauge our suitability for one another. We had a general mistrust of contractors in this area and Im sure they wanted to make sure they werent being placed into a position of failure by a client who may never be happy. It didnt take long for us to realize that they are buy the book and have top notch professionalism at all levels in their business. I will hire them again for any project. I recommend them and encourage people to come look at my custom stairs before hiring anyone else. They made simple stairs look amazing!— Connie Mish

Ga
Review №100

Just had a fence installed by these fine folks in my backyard. Im absolutely happy with the quality of the fence. I want to add that the communication from Sierra Structures has been top notch. They reached out with time frames, information, and then touched base afterwards to make sure the jobsite was left clean. You cant go wrong having these folks complete a project for you!

Information
79 Photos
100 Comments
4.7 Rating
  • Address:917 Ellis Rd, Durham, NC 27703, United States
  • Site:https://sierrastructures.com/?utm_source=google&utm_medium=local
  • Phone:+1 919-925-4527
Categories
  • Fence contractor
  • Deck builder
  • Fence supply store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Service options
  • Online estimates:Yes
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