I went in today and i’m 15. i booked an appointment the day before and when i came in today they were extremely nice. we talked prices and sizing and which earring would be best. they even tried to help me cut off my cartilage earring out because i’ve been wanting it out. piercing went well and came with the cleaning and directions. 4th time getting pierced there (got my 4th ear lobe piercing) and no problems whatsoever. i saw a bad review here and was surprised but this one at the mall is absolutely amazing. i definitely recommend lmao.
Scheduled an appointment for ear piercing for my 6 month old daughter. I chose to go to them because I have had it done in the past for my older daughter. Well anyway, a lady named Michelle attempted to help. They of course busy with customers but she proceeded to do her job and help me. She used a surgical marker to mark the exact spots of where she was going to do the piercing. She pierced the first lobe with the piercing gun. But when she attempted to pierce the other lobe it went through the lobe but the earring did not close. At this point my daughter is crying. She apologized and said she does not know what happened. The gun seems to be slanted. I was frustrated and annoyed at this point, but did not want her walking around with one earring until healed. She made some adjustments to her gun and after my daughter calms down we agreed that we would try again. Again she tries and the earring would not close Now tell me... why would you have a piercing business who cannot pierce ear. You have to be responsible for faulty equipment. I was angry!!!! They could not guarantee that they could pierce my daughters second lobe. I regretted coming to them. I was almost in tears. They did not know what to do. They even started helping other customers and for a moment acted like I was not there. After remaining calm and calming my daughter, another person helped me. I was so upset. Long story short... after three tries, my daughter finally was able to get her second lobe pierced. I know this process sound brutal for my daughter... I had no intention of this happening the way it did. I have done this before and nothing like this happened. I don’t want this to happen again. I would give 0 stars if I could. Do not go to this location. Unprofessional and they don’t like to take responsibility for what they did. They even tried to blame me that I don’t consent to them going forward. I was flipping and just thought they had some nerve. This just happened. Top it off she left with a bloody ear. Here is a picture to prove.
Met with Michelle to have My 4 Month Old Daughters ears pierced. Michelle was AMAZING!!!!!!!With over 7 years of experience, Michele made us feel at ease and was very kind and gentle throughout the entire process.HIGHLY RECOMMENDED!!!!!!!!!!!!
Brought my daughter for 2nd hole and cartilage ear piercing. Professional. Quick. Didn’t hurt per my daughter. Picked up some additional cute earrings. Would come again.
The employees were very patient with my reluctant but excited 6 year old daughter. They took great care to make sure her ears were pierced perfectly, and they were very kind to both of us. Thank you!
Im only giving this a one-star because I have to I went in today to buy a ring for my wife it was $439 the girl said I can have 10% off the manager with the pink hair will happen to be very rude refused the sale because he tried to pack in the warranty when I told him I didnt want the warranty he would not take the temper sent off so I went right down the hall to Allure jewelry and bought a $700 ring all the stuff that I bought from this location to be treated that way was a disgrace I will never go back and I think its time for you to get a manager that knows how to deal with people thats the gentleman with the pink hair
They were so nice and pierced my ear perfectly
Great experience with Michele
Nice
O k