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AutoZone Auto Parts
1131 S Atlantic Blvd, East Los Angeles, CA 90022, United States
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AutoZone Auto Parts
Comments
Du
Review β„–1

Absolutely a terrible service, I was waiting to pay for my stuff πŸ˜’ and one guy I was nothing to do, and the other guy ( who was busy) tell the guy : can you help this person please ( me)And the guy said( and no am okay right now) he has nothing to do but just dont want help me,!!! I was like seriously? Im an busy person not like you my friend. So this is the last time when I come here

Fe
Review β„–2

I had a good experience here. I was helped and they were very helpful

Pa
Review β„–3

This place is excellent. They are always helpful. Nice. Prices are what I expected

Os
Review β„–4

I wish AutoZone hired people that actually knew what they were doing. I walked in asking for some headlights for my 07 Prius. The best I got was a search on the web. Simple enough. Except the lights did not go to my car. If I go to a car place for my car. I expect people there to know a lil about cars. But it seems like all they do is do a quick search and give you whatever they think is right. Luckily I got my money back from a grey shirt, even then tho he said he would probably do the same thing as they dont actually know anything. Id say the only reason you should go to AutoZone is if you know what you are getting right away.

Mi
Review β„–5

Very busy place but salepersonell are great and have good attitude considering the pressure.

Jo
Review β„–6

I came here to charge my battery. They had a nice personal and it took 2hrs to fully charge my battery.

He
Review β„–7

Employee was super helpful and nice even though we bought our battery from OReilly

Ca
Review β„–8

Good reliable store and good customer service

Fr
Review β„–9

Loved that they did all they could to help me with my situation.Ill be a return customer going forward.

An
Review β„–10

Been here couple of times, if they got it you can have it within 10 min, in this heat thats pretty good cause theyre always busy

JE
Review β„–11

I had good customer service from employee this night that my disabled friend was with me to purchase his parts he was looking for. Good job and thank you for your time and help.πŸ‘

Ga
Review β„–12

20 minutes before 10:00pm I arrived and theyve already locked the doors.

Da
Review β„–13

Lisa m. Needs a pay raise she has the best customer service and is very happy.

Jo
Review β„–14

As always good service

Ma
Review β„–15

KIDS! and one that was itching to leave??!! Place opens at 7am! Wanted 3 car key batteries, of all places they had no small flat driver to open the key fob. Appeared to be more focused on personal matters than helping. KIDS!!

Ad
Review β„–16

Help you alot with battery

L
Review β„–17

50 % Shady people working on these places.

Ji
Review β„–18

Auro zone was terrible wouldnt even return an item i had just purchased

hi
Review β„–19

Horrible customer service half the employees here do NOT even know how to look up parts. The girl working today sold me an engine air filter when I asked twice for a cabin air filter had to come back and get what I actually needed. Seems to be an issue here since when I arrived there was another customer complaining about the same thing and the staff wouldnt refund customer and asked him to come back tomorrow. I would recommend going to ORielys or another location.

Gi
Review β„–20

Been going for years. Very reliable and good service

Pa
Review β„–21

Helpful staff.

Ri
Review β„–22

Love the rewards program. Friendly people always there to help.

Gr
Review β„–23

Excellent customer service the staff helped me took extra steps to assist. Thank you Gri

T
Review β„–24

The employees are too busy talking to each other and laughing to provide any customer service. They giggle and have conversations while helping customers which then takes forever to complete one transaction.Some of those employees arent even wearing their mask properly.

Ju
Review β„–25

Id like to give Edson a 5 star review. Amazing customer service not once but twice. He gives me re-assurance of an Autozone customer for over 25yrs. I see his supervisor ability in customer care.

Ro
Review β„–26

Good service

Ar
Review β„–27

Bad customer service

Do
Review β„–28

Great service nice selection of tools you have all the parts you need

Gu
Review β„–29

Great service and help by Carlos. He was very polite, not only did he assist in finding the correct light bulb for my headlight, but he was also kind enough to help me insert it being that I had no tools nor knowledge to do It myself. I have just moved to the area, so to see someone get out of their way to assist a customer is really nice to see in todays day and age.

We
Review β„–30

Nice and clean

Da
Review β„–31

I just went in to get four quarts of transmission fluid (not cheap) and a gasket /filter for my Neon. Their card really doesnt work unless you have points but this place is still good for a quick visit. I recommend Marcos Auto Parts almost across the street for more selections.

Na
Review β„–32

Great friendly place! Helped me with my emergency car issue. I did the work on it in their parking lot and they provided me with the tools I needed. One of the staff also came outside and assisted me and helped me with the issue! I truly appreciate them!

Ed
Review β„–33

If I could give zero stars I would. This people are a waste of time. I ordered two sets of brakes and they told me to come at a certain time. When I got there: my order is not ready. As if I have time to be wasting. So unprofessional. Stay away from this disrespectful place unless you got time to waste.

Ah
Review β„–34

Good price

jo
Review β„–35

Everybody are very helpful but Raymond the manager is the best I like to work in my old cars n this AutoZone always helps me finish my proyets thankyou ray you are a great man

Ju
Review β„–36

This store needs professionals they leave callers on hold and customer service sucks i use to love this store but now i go to a different location

Ab
Review β„–37

Very nice service. Though very young,,, very knowledgeable pips working there. My favorite store on the corner of Atlantic and Olympic.

Be
Review β„–38

A awesome staff the one on Olympic/Atlantic

Be
Review β„–39

Pretty accurate service. If you are not sure of what you are talking about they still try their best to help you out. To us ladies its complicated sometimes when it comes to vehicles lol. But with this type of service it makes us feel more confortable going to them for our vehicle needs.

Ra
Review β„–40

Great customer service see Ray the manager

LA
Review β„–41

Quick service and what ever they dont have theyll ship it over within a day

Ju
Review β„–42

Excellent service.

Jo
Review β„–43

They had what i needed and they where very helpful. Thank you guys. Keep up the great job.

Ar
Review β„–44

Young man that helped me was very courteous and got the battery right away..also asked me if i needed tools ..overall a good experience thank you..

Jo
Review β„–45

Great Customer ServiceIn 15 years that Ive been here I have never had an issue.

Ma
Review β„–46

Terrific staff very knowledgeable and helpful parking is a bit tough to find during peak hours though

Hu
Review β„–47

They helped us a Lot when the battery of the car ran out of power. They were generous to lend us free tools

El
Review β„–48

I like this store first time I was at this store good service I will recomend it to every body tancks

Jo
Review β„–49

Night time supervisor. Is a total profecionalAlso the guy with the long hair cool as hell

Is
Review β„–50

I purchased a battery thinking it was the problem but it ended up being something else...i tried bringing back the battery the same hour i bought it and they said no...they should tell customers that theres no returns or refund for batteries=/ not kool Auto Zone not kool

Ab
Review β„–51

Always helpful and answer all my questions,never had a problem and Ramon is always there to assist.why go anywhere else.

GA
Review β„–52

Best services ever help u out quick not like other AutoZone they help I out as soon as u walk in love coming to this one even if I drive a extra mile for the service

Ha
Review β„–53

So slow staff. So bad customer services.

Ca
Review β„–54

Pretty good, usually have what you need here and staff is, for the most part, knowledgeable than at other AutoZones. Only reason they dont get 5 stars is they dont honor online prices in store.

Da
Review β„–55

They can be slow when they are busy...... There should always be one person at the register....... Always have to wait for someone to be available to go to register.....

Se
Review β„–56

Very helpful group of employees.

HJ
Review β„–57

Had my girlfriend stop by this location to return an item the we didnt need. (Reminder we had purchase the item 30min before, it was new still in the box). The clerk up at the front desk helping her began to give her attitude saying it was used even after the receipt was shown.After a few minutes of some back and forward between them he started to speak SPANISH thinking she didnt speak SPANISH. His tone got louder and louder as if trying to shame her in front of other customers.Complete GENDER DISCRIMINATION and then speaking spanish wow!Shocked by the service here never had this happen at any autozone.Avoid this location!!!

La
Review β„–58

My car couldnt make it there they let me borrow their obd scanner on the honor system Im not saying that is by.protocol but they lend it to me just the same..Thanks Aurozone of east LA Atlantic Blvd.

TR
Review β„–59

Gave me the wrong part 2 times..gave me wrong information where not friendly one worker walked away from me when I was asking for a part..dont recommend this auto zone. The one on Whittier Blvd in Montebello where very helpful and fast workers..

Jo
Review β„–60

Bad customer service.Thers always a line and you dont know which line is paying or a customer service.Employees have a i dont care attitude.Theres no motivation to help and have the customers get their orders and move on.Its a fact customers dont come to autozone to kick it.so help us out and let us be on our way. If you call to place an order or check in stock.tney say yes.only to find out when you arrive at store that its not available.thats really frustrating.this store used to be fast used to have good service and the people used to know what their selling, now if you ask them anything all they do is read the computer promp. I mean thats terrible actually horrible. You ask about a hoze and they sell you anything that fits might as well sell you duct tape. ADVICE..know your customers..know your products..be fast and accurate. This is not a 99c store.

Fl
Review β„–61

Very respectful staff.

Ta
Review β„–62

Worst place to buy parts. They sell you defective parts and it will ruin your vehicle. Cost you money for the truck a day after leaving your mechanic. Dont buy parts from Auto Zone.

Ar
Review β„–63

They do a good job, but its a typical autozone.

Gi
Review β„–64

Got what I needed thanks again .

Yo
Review β„–65

No good service we order a car par and said they will have it next day and did not plus they keep changing personel that have no clue what they are selling

Al
Review β„–66

Ramon and Stephanie team have an excellent costumer service

De
Review β„–67

AutoZone was very busy but was clean and organized manager was very helpful

jo
Review β„–68

Ive been here a few times in the last month and every time I go its been nothing but a good experience. Nice, helpful and Im in and out in less than 10 minutes.

ma
Review β„–69

Really bad service need to have more professionalism, employees lazy

An
Review β„–70

Good place to buy parts

jo
Review β„–71

Awesome people who knows what we are asking for.

Ja
Review β„–72

I was in and out. It was a quick service Thanks!

Os
Review β„–73

I been buying parts from this place for about 15 years, They are helpfull every visit, I just have had a bad experience buying batteries from them their warranties on that doesnt work at all!!

Mi
Review β„–74

Good selection good staff

He
Review β„–75

Always always happy to help you

lu
Review β„–76

Too slow the cashiers

sa
Review β„–77

Good

Es
Review β„–78

I know nothing about cars, I’m glad the people here do.

Ja
Review β„–79

All your care needs are here. Everything from auto supplies to oil products.

ra
Review β„–80

Great ppl, great service

J
Review β„–81

Bad area dont stop if you not from around the area. Not safe, also customer service is as Hood as it gets. They need to get a security with weapon permit inside.

Jo
Review β„–82

Ease accessible

cu
Review β„–83

Lady that was working was rushing to get me out. I asked another employee a question and he was on the right track to help me out.

Jo
Review β„–84

Great service with a smile.

Lu
Review β„–85

Good. Thank Rose

Ho
Review β„–86

I like AutoZone they always help me every time I need help and if theyre busy they tell me to please wait.

Ma
Review β„–87

Its a good place when your car broke down to look for the parts for your car.

me
Review β„–88

Really good customer service

Sa
Review β„–89

On hold for 23 min so far trust me I got nothing but time -_-

Vi
Review β„–90

Good service

Da
Review β„–91

Prices are too high

jo
Review β„–92

Not the best customer service

Ju
Review β„–93

They help my chance the battery for my car since Im disable

me
Review β„–94

Good customer service

No
Review β„–95

System down closed at 9pm when they close at 10

fa
Review β„–96

Its a car part store

ed
Review β„–97

Very helpful

Ma
Review β„–98

Very bad experience, they refused to charge my car battery when I needed it the most.

Ed
Review β„–99

Auto parts you needs to fix your car.

Ji
Review β„–100

Try oreillys cheap and friendly workers

Information
19 Photos
100 Comments
4 Rating
  • Address:1131 S Atlantic Blvd, East Los Angeles, CA 90022, United States
  • Site:https://autozone.com/locations/ca/east-los-angeles/1131-atlantic-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5377&y_source=1_MjQ2OTY2OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 323-264-4095
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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