I highly recommend Century Billiards & Game Room! James was wonderful to work with and made it a point to make sure our beautiful outdoor pool table was delivered before my sons 12th birthday party! Everyone was professional and super friendly! The outdoor pool table we purchased is so sturdy and absolutely beautiful!! Iβm so happy and thankful I did my research and chose to purchase through Century Billiards! I highly recommend them to my friends, family and anyone in the market to purchase an outdoor pool table, indoor pool table or any indoor or outdoor game needs! Thank you so much Century Billiards and James for making my purchase a smooth and wonderful experience! π
Century Billiards was great to work with and I would definitely recommend them for any pool table needs. James was responsive and everything was exactly as discussed. I needed a pool table moved from a friends house to mine. They were moving out in two weeks, so I needed it done quickly. They moved it within a few days of the first call and did a great job. Guys were on time, quick, friendly and neat.
I came here to purchase my first pool stick and I left feeling satisfied. The owner James assisted me in comfortably making an Informed purchase. He was friendly and helpful. If you play pool or are interested in purchasing your own stick, I highly recommend going to Century Billiards.
Century Billiards came through in a pinch and did an excellent job. They were able to move a pool table on short notice, set it up in a matter of hours and install new felt the same day I decided to change colors. Excellent job all around and I would highly recommend this company for your pool table needs.
Fantastic experience! Went to the showroom to design the pool table and James may have been one of the most passionate and fun to work with people I have EVER met in my life. They were able to squeeze in a custom table, deliver, and install the week before Christmas while working around our schedule. The table is absolutely stunning and the whole experience has been in incredible. Iβd ABSOLUTELY recommend these guys to ANYONE looking to create a game room. Exceptional service and even better people!
This is the absolute best place to purchase any entertainment equipment from. James is not only friendly, informative, he actually cares about what you want. He takes an incredible amount of time to talk to you and try to understand what it is youβre trying to accomplish. He remembers everything about his customers which is probably the most impressive thing. The best thing that I can say is that everything is just easier when dealing with James because he does take the time to truly understand what will work out best for you and your family.
Wow, I am totally blown away by Century Billiards & Game Room. I had the pleasure of meeting the owners and it was an honor. Father son team who really care and love what they do. I went in for cue repairs and left with them repaired in record time and 4 New pool cues. They went above and beyond and really enjoyed my experience at the store. They have been in business for decades and it shows by their generosity and knowledge of the business. I am not a professional but I will tell you these guys are. Anything I need I will not hesitate to go pay a visit to Century. God bless and keep up the good work. A++++++
Overall excellent experience. From start to finish James was informative and provided us with the best options to make a decision. His delivery and setup team were top notch and did all the right things during this uncertain time. I would not shop anywhere else. I live 20 miles away and happy I made the trip! We got a Cornilleau 500M outdoor ping pong table.
Great experience! James was extremely responsive by phone and email as we determined what table we wanted. And then was great when we changed at the last minute! Rapid delivery and he came on site personally. Noticed details about the positioning of the table and made a change that was better than we had planned. Made great recommendations on the table cloth color as well. He really knows his product and is genuinely helpful in offering suggestions. We love our table and couldnt be happier with the service!
What a great experience! Iβve played pool for some time but just recently bought my first table. I dealt with James, whoβs family has owned the company over 100 years. He took his time with me as I decided on the right table, giving me his recommendations along the way...but leaving every detail up to me.They came and did a professional installation. It was evident James and his partner took pride in doing it right. So happy I chose this business!Thanks James and the team @ Century!Chris
The manufacturer had issues with manufacturing some parts of my table due to covid but century billiard set up a show room table in my basement during the wait. My table came a few months later and I couldnt have been more happy with it.
Our family could not be happier with the purchase of a high quality ping pong table from Century Billiards. Our neighbors had a poor experience with purchasing a ping pong table from Amazon, and suggested we stop in to see James at Century Billiards. He was fantastic. We played on several tables and were able to touch, see, and feel different levels of quality tables before purchasing. The delivery crew was clean, and knew how to assemble the table without glancing at the instruction manual. We had a ping pong tournament with our neighbors, and it brought all of the members of our family together. THANK YOU Century Billiards!!!
We love our new ping pong table. Itβs a perfect addition to our family π. James was very helpful and accommodating. He made everything easy, especially in these crazy times. Would highly recommend to all.
Thank you Century Billiards. We are very happy with the service from Century Billiards. We were able to play all games before purchasing. James was patient, informative, and great with our children. We highly recommend stopping here for game tables. Our ping pong table, classic arcade game, and air hockey table are a blast!!! Keep up the great work.
My wife and I purchased an outdoor billiards table 18 years ago from Century Billiards and it needed to be refurbished. We worked with James to schedule this project and he is the ultimate professional.Michael and Ricky showed up on time and went right to work. When faced with a decision to take a short cut or to do the job perfectly they chose to do it right. The table looks like new and I recommend Century Billiards to one and all. They make a very high quality product and the service is outstanding.
Normally donβt write reviews but I was so pleased with my experience I just had to. James at Century Billiards was Professional, knowledgeable, and gave me a great deal on my purchase! Showroom has so many unique and beautiful pool tables/billiards equipment as well! Would not go anywhere else! Highly recommend!
James and his staff at Century Billiards did an amazing job, from start to finish, for us! The years of experience they have were evident, as they educated and advised us through the process of choosing, sizing and placing our new pool table. Friendly, pleasant, knowledgeable service was great and the table is absolutely gorgeous. I HIGHLY recommend them for your billiards or game room projects!
Great selection of ping pong tables, and they are in stock!! James was great and his crew assembled the table without glancing at the instruction manual. Awesome job guys. Thanks again.
I did a lot of research on tables. We didnt want to spend too much but at the same time, didnt want something we were going to regret in the long term. We wanted a table that was aesthetically pleasing and challenging. James was a treasure of information. He was knowledgeable and quick, without disparaging the competition, about the quality of the different pool tables I was researching. Had me sold The Olhaussen tables at his shop are top quality. My table plays beautifully. Love the detail to attention and my table not only plays awesome but it looks incredible. Sure, I paid a nice chunk, but well worth. Its a piece I will be happy with for the next 20 years
Our outdoor ping pong table was delivered right away. Our family was looking for something to do during this quarantine, and Century Billiards provided great service. We are having an awesome time as a family. Thanks guys, we would not go anywhere else.
This is the best place to get a quality pool table in New York or any type of table or arcade game for that matter and they can build you one from scratch that is custom made however you like it. They showed me one pool table that converts into a dinner table and can be placed outside. Very cool people there who will show you all they can offer. I got my pool table from them that all my friends love playing on. They also offer repairs if needed but I havenβt had one problem yet because theyβre made with really great materials. I also got my pool table a year ago but forgot to give them a good review until now. If youβre looking for any type of game table or arcade game theyβve got it all too! You guys rock!
Century Billiards is the established family business that ties in the great value of a long standing business with the respectful service of a compassionate small business owner. We purchased our pool table from James and learnt quickly that he stands by everything he represents. From the purchase, delivery and service of the pool table, James and has team provided great service at a fair price.When we move, Iβll be calling James to ensure my pool table gets to its next home in secure condition along with ordering an arcade game console to top off the entertainment. Thank you to the team at Century Billiards.
I could not be more happy with the way I was treated by these people! They really bent over backwards for me. They spent time explaining everything. When I had a small problem with one thing, they replaced it, no questions asked. They understand the concept of customer service here. I highly recommend them !
I found this company on the internet.. They got really good reviews.. They moved a pool table and some other stuff for me and they replaced the felt on the table. They were on time and professional. I thought the price they quoted was too high until i saw what was involved.. These guys were absolutely great. I learned that moving a pool table is a skill that requires a bunch of experience.. I would never try it myself and i recommend this company without reservations.. It was a great experience
Great store. All top quality equipment. Father and son combo fantastic. Knowledgeable. Enthusiastic. Helpful. I orderded a ping pong table which they insisted on delivering on Christmas Eve, while mom was cooking. Iβll be buying all my game room tables there. Only issue was that they set it up so fast that 12 year-old had a chance to beat me before dinner.
They will take care of you no matter what. Like it feels like home and the hospitality is great. Great store
Excellent, quick, informative and honest. We called James, by luck, after having spoken with several reputable companies. As soon as I spoke with him, he was professional, informative and seemed very dedicated. We received top notch service, and our pool table was installed seamlessly. THANK YOU!
We purchased a 12β shuffleboard table, ping pong table, and a tournament foosball table from Century Billiards. The salesman was great, he let our son play with the bowling pin set in the store. It was a fun experience.Upon delivery, the installation crew was on time, very clean, and courteous to our entire family. They took their time and explained maintenance on all games. We are very happy with our purchase and highly recommend Century Billiards to anyone in the market for game tables. Great job!!!
Just invested in a custom pool table and custom ping pong table for my company. We put our own logo on them and everything. Itβs such a great addition to the office. Now, every Friday, we have game hour after lunch. Really great investment to show off to clients and to play on ourselves when things get stressful. Thank you guys. Extremely good customer service!
So happy I found this place!!! Great selection of foosball tables & ping pong tables on display. I think this is the only place that actually has more than one table on display. My kids love their new games, and Century Billiards did a great job of installing them for my sons birthday party. I highly suggest you check these guys out, very friendly and fast service. Thanks again guys!!
Thank you James and Century Billiards for taking your time with my fathers pool table. The new felt looks great and the rubber cushions play faster than we can ever remember. I highly suggest stopping by to speak with James, he showed me the process of replacing the cushions. I couldnt be happier with the quality of their work. The crew was very neat in our home, and my wife was real happy with that. Great job guys, Ill be back for an outdoor ping pong table real soon.
Excellent service guys, we couldnt be happier. Prices are competitive, and the crew was so friendly and clean. My wife likes a clean house, and these guys put a floor mat at our front door and drop cloths all over. Very professional, dont call anyone else to move your poop table.
Bob and James are true professionals. They have provided us with equipment and expertise for billiards for the last three years. Just recently their employees came to our home to replace our billiard table rubber cushions and cloth. As always, they were patient, extremely competent, and their pricing is competitive. Their employees are gracious and helpful. I unreservedly recommend their establishment.
My boyfriend is in a dart league and I was looking for a nice birthday gift. A friend of mine who bartends at a local bar suggested I stop at Century Billiards because they sell to many people in the dart leagues. Im so glad I took her advice. James was great!!! He took his time to explain features and benefits of each set of darts. I was able to throw a few different darts before buying them on a regulation board. I came in without any experience and left with a great set of darts, flights, and an awesome carrying case. My boyfriend was so impressed with my knowledge and his gift, and now Im thinking of joining the Dart league as well. Thanks Century Billiards.
We only call upon Century Billiards to service all of our pool tables. They have provided new tables, and continue to service our existing tables, as well as provide quality equipment. James and the crew are very professional, and very clean while working in all of our facilities. They are available when we need them, and are super reliable. If you are looking for anything game room related, speak to James first. He will steer you in the right direction.Alvaro Imbrett.
The super nice guy talked to us for a long time. He educated us about all kinds of pool tables, foosball and many others. But after getting his prices we went online and double checked his prices and found other places were selling the same model and brands for much cheaper! So we went ahead with another place.
Thank you James for helping me with my purchase of a pool table ! It is absolutely beautiful and the quality is amazing. You are professional and very knowledgeable. I will be in touch for a future purchase !
So glad we found this place when we were researching pool tables. They have the largest selection on Long Island. All of the other places have a small selection and go through the motions, but James really cares about his customers. From start to finish, he made sure we were happy with everything. Ive never experienced such great customer service anywhere.If you want a custom pool table, youve got to see some of their designs. They actually manufacture these tables, and strictly sell American made products. We were educated and they were great with our children. The kids got to play video games, pinball, football, and they have a killer shuffleboard table. Thanks Century Billiards, we love our Olhausen pool table and ping pong table. We sent our friends in there as well, and they received the same great service.
Today we had several items delivered for our newly renovated basement. We purchased a pool table, multi arcade upright machine, and professional air hockey table and dart board. The experience was nothing short of excellent. James, the owner of Century Billiards was on site working alongside his assistant Ricky. It is very rare that an owner of a business like this actually βgets his hands dirtyβ, not so much because he has to, but rather because he wants to . It made the experience much more comfortable knowing that the owner of his business takes such pride in his work and ensures things are done properly. They were extremely, professional, knowledgeable, and above all competent with a friendly disposition. I have worked with severL businesses in the past within this capacity, and i can tell you with great assurance, Century Billiards is definitely among the best in the business. You do not need to look any further- quality of work, competitive pricing, unbeatable customer service . This is why you donβt merely buy these things on the internet because you may have found a better price- you need a company that will back the products they sell- look no further because Century Billiards is a family owned business that protects their reputation by delivering unparalleled service on a consistent basis. It was an absolute pleasure dealing with them, and I will not ever hesitate to use them again.Sam M.
Phenomenal work done by James and the crew once again. We got our pool table from James in the past and he did a really good job. We used to have green felt on the table and wanted royal blue for a change and he delivered. The blue looks dope, thank you James!
James and the rest of the staff at Century did an incredible job helping our family select the perfect Olhausen pool table. They are true professionals who were a pleasure to deal with from the first day shopping through installation of our beautiful new table. We simply cant say enough about James and Century. Will recommend them to everyone we know.
Great little shop with great choices. Cool toys for adults! Beautiful Pool tables, foosball tables, pingpong tables, dart boards and shuffleboard. Way cool! James gave great service with patience. Hard to find these items in any big chain store. Worth a visit!
I recently purchased an air hockey table from James at Century Billiards. My kids were SO excited for this additions to our gameroom! James personally walked us through the purchase from my first call to the delivery and followed up after our delivery. If we ever need another addition to our game room James at Century Billiards will be the first person we call! We recommend him to all our friends.
The Sag Harbor Fire Department has been dealing century billiards for years. Recently we purchased a custom card table and a protective insert for our antique pool table and again was greeted with professional and friendly service. There installers are polite and do a nice clean job. Again a pleasure to deal with.
In 2008 we entered Century Billiards to get something nice for our basement. We walked out buying a gorgeous Olhausen pool table. In the last ten years weve been back to the store and purchased a dart board, table top arcade (PacMan + 50 other games), an outdoor ping pong table and now James is restoring an original 1992 Hook Pinball machine for me. This is something Ive wanted since I was a child and theyve not only found it but theyre restoring it to its original glory. This is such an amazing store that I have shared with all of my friends.
Great people to deal with from start to finish. James is amazing with kids, and he designed our game room. It looks beautiful, our friends love coming over with their children. We worked within our budget, and received our pool table, ping pong, foosball, & poker table in flash. The prices were competitive and they have a wide selection of quality products. We will be adding a Pacman arcade soon as well, and we know where to go. I highly suggest speaking with James if you are looking for game tables, its great to deal with an honest and reliable family business. Keep up the great work guys!!!
Could not be more happy with the service provided by James. His passion and knowledge about the industry made me feel very comfortable with the pool table I purchased from him.
I have been a customer of century billiards and have known James for over 10 years, Iβve bought several pool tables from him, had them reclothed several times, and every time his crew of installers were extremely polite, professional and neat from start to finish. I highly recommend dealing with century because they have quality products and always do a standup job.
I was in the market for a used pool table and shopped around to various billiard stores and classifieds. After meeting with Jim at Century Billiards & Gameroom he was very professional, friendly, and courteous from the beginning. He advised me on various used tables while giving expert advise on things such as table quality, brands, table sizes. He made the whole process very easy to a novice pool player such as myself. After patiently staying in contact for about 3 weeks emailing me various used tables and pictures, I decided to purchase a brand new 8ft Olhausen (Santa Ana). It was because of his overall advise and knowledge, and professional salesmanship. Prior to setting table up he came by my house to measure and provide advise on table positioning, etc. Their service was prompt; after making deposit; Jim and his professional table installers had my table installed and ready to play within 24 hrs. They even moved a light from other side of room to hang over table at my request. I would recommend Century Billiards & Gameroom to anyone that is in the market for a pool table; because every house deserves a pool table.
Have been waiting for over 3 months to get the ping pong table repaired. They kept delaying and now there is no answer for last 6 weeks! I had purchased the table from this store but at this time I am very disappointed.
Best service ! Best ping pong table ! Thank you !
Below is my original review. This is the follow up. As I wrote the exact events that occurred, I felt I should update and give the final outcome. You may want to read below so that you know the order of events. After I wrote the review below the owner of Century Billiards called me and claimed to be unaware of my situation. He said upon learning of this review he was mortified and wanted to do whatever he can to make me happy. I told him I wanted new rails and would be happy to pay for them. He came to my home to inspect. He seemed intent and telling long winded stories of how great he and his company are but expressed little interest in how upset I was or the devastation caused to us by the storm. I was only interested in my table being repaired. He had his employee come back and take a sample of the wood off one leg so it can be matched. He told me I would get a call with an estimate for new rails. 2 months went by without any contact and then one day Robert Grimaldi called and said he was sending his guys the next day to install the new rails at the cost of over $700. He took the liberty of ordering them without my knowledge or approval. He also said I would have to pay several hundred more if I needed a new felt. At this point I felt I had no choice and agreed to have them come install. When they arrived the felt was already attached to the new rails and was a completely different color than what we had. At the risk of having to wait another several months, I decided to let them do the install, then I called the store and spoke with James, Roberts son. I must say, Jamess response was as professional as I would have hoped for. He only wanted me to be happy and offered to do anything I wanted to make it right. He told me that if I would accept the new color felt I didnt have to pay for anything, even the new rails. I was very touched by his gesture and insisted on splitting the cost. He reluctantly agreed to take my money. He didnt want a dime. In the end, I have to say I was very impressed with how James took responsibility and would recommend him after all.Below is my original review...It is with tremendous disappointment I am writing this review. To be honest, When we bought our $4500 table from the owner Robert we were very impressed with his passion for the merchandise and the game of pool. Years later they expanded and it seems Robert no longer is as involved, thus the service is no longer one of pride. Our home was damaged by Hurricane Sandy and our pool table was under salt water. We called century and asked they remove it and take it to their warehouse where they would evaluate the table, do the needed repairs and then reinstall the table in like new condition. Since it was covered by insurance we asked if it made sense to repair or replace. James, who is Roberts son called to tell me the table had minor damages and they would sand some areas, refinish and put on a new felt. They held the table for about 6 weeks as we finished repairing the billiard room. After 7 months of construction we were ready to reinstall the table. When they arrived in our newly repaired home we were in shock as they brought in the table covered in the muck and salt water that it left with. Wood was peeling which was surprising because it was sold to us as solid, not a veneer. I called Robert and he explained it was an oversight and they would polish the table on premises. He said he would investigate and make good. The installer asked if I want to hold back money and I said, Robert promised he would make it right and I paid in full. It has been 3 weeks, 6 phone calls, 4 emails and still no response. They charged me $1200 to put back the table in the same condition it left but with a new felt. In conclusion, if you want a nice table, I am sure Century Billiards can provide one. If you want service and integrity, that is something they no longer offer. I will continue to pursue the repair of my table and update this review with the results.
Century dismantled, moved and reassembled our 1914 Blatt recently. The men showed up on time and completed the job the same day. Upon getting home, I noticed the table wasnt set square to the room. I called and spoke to Robert Grimaldi who assured me he would get back to me ASAP to have men come back. He never called. After playing on the table, I noticed one of the ball returns wasnt working, 2 of the pockets werent set right, the new felt was ripped slightly at one of the pockets, and the leather that is nailed into the pockets wasnt pinned right at 3 of the 6 pockets. I had since moved the pool table to be square with the room with the help of 3 friends. I once again called Robert who told me he couldnt schedule an appointment right now because he was to busy, but would contact me when he had men in the area. Weeks go by, and no call. I had to call Century 4 more times and hear plenty more excuses before giving up, disputing the charge with Amex, and now writing a review (this is the 2nd review I have ever written on a poor service provider).I dont know who else is out there to service pool tables on long island, but any of them have to be better than Century under the direction of Robert Grimaldi.
Great guys quick and leave the area clean
Good prices and friendly atmosphere.
Century billiards just replaced felt on my pool table. Done in less than 3 hours, looks brand new!!!!