Terrible. Had to go there over 4 times. They sold me bad parts that were already broke and they suppose to been brand new then had to wait 3 days to get it. I would not recommend that store or company
The Lady there is rude, disrespectful, shes more worried about her selling ticket dropping than actually helping with whatever the customer needs.Same goes for that manager who sits behind the computer all day never offers to help always sitting there 24/7
Very very poor customer service….. this man or possible manager wouldn’t even come from behind the counter while doin nothing to help me! He was sooo nasty and very rude. …. After saying hello….Asks me what do I want?? And convinced another coworker to disregard me. I would never go back to that store ever again!!!!
Go to advanced autoparts down the road instead
Found what I was looking for. Excellent service
Good service this time and I didnt have to wait on line for 15 minutes
Service was fast and staff very friendly.
My experience was excellent at patchogue store. Rep. Keith was very helpful in explaining which battery my truck required and the differences between them. Of course he installed it. Hats off to Keith.
The manager Keith is a great personIve bought a car battery and staff installed it and this visit was my headlight and Keith installed it for me. This store in East Patchogue is the best
Enjoyed my visit, found everything I needed. My car is now ready for winter!👍😊
One of my go-to auto parts
😳👍1 of those days that the correct antifreeze is available and useful? It was here; Thanks Auto Zone.
Attentiveness of employees, clean store. reasonable pricing.
Always great staff at AutoZone!
Awesome people
Busy place but counter people were helpful and had to order the items needed.
Staff very helpful. Inventory impressive. Any car issues go here.
Clean store in good location with large inventory and customer selection. .
Female worker is not right
The best place to go! Went in to get windshield wiper blades yesterday (5/2) and dont think ive ever been in and out of a store so quick before. I was greeted as soon as i walked in and got immediate assistance to make sure i got the right ones. The associate was really nice and quick. He even came outside in the rain to help me put them on. My only issue.... i found out after the fact that the associates are not supposed to accept tips. Sorry but as i said the guy was in the rain helping me. If i want to throw him a few bucks for being helpful, then i should be allowed to and the associate shouldnt be worried about getting in trouble. Will definitely be coming here for all quick fixes for my car :)
Excellent customer service!
Not good they sent me to three different locations in order for me to get what I needed
The employees are very friendly, helpful, and have excellent customer service. The layout of the store also makes it easy to find what you want/need and the store is at a convenient location too. Id definitely recommend this store!
The employee was very helpful in assisting me with checking my oil, and filling it for me. She did a wonderful job!😊👍
Knowledgeable workers
Absolutely horrible, charge me over 200 and kept the money, even called the cops, js be careful
Has what I needed no wait
The customer service here is exceptional. Ron had so much patience and answered every question without getting frustrated even though I was frustrated. And he did all this while multitasking his other duties. Thanks a million!
Good service, and they have free parking
Great place they give complimentary code readings and I usually get my items right there and if its a simple fix the guys come right out to the car and help you do it or do it for you
Ronnie is the best ! Always orders the right part for us everytime. No mistakes saves me time and money!
A lot of expiriant from the wonderful person that help me this morning thank you
Go to place anything auto, do your research first
Quick service, nice staff.
Very helpful knowledgeable and installed battery for me..I have multiple sclerosis and it was nice to see someone go beyond what they have to do
Good luck here when u buy parts.
Grest so is the service that you. Recieve.✔✔✔✔
Has a very large inventory of car parts and if it isnt in stock they will make sure they find it in the next nearest autozone. Great sales on tools, oil, etc. Very friendly and knowledgeable staff too.
The staff member who helped me was nice and helpful .
Welcome youre welcome
If only zero stars was an option. I blame MANAGEMENT. staff is slow and barely helpful. Just terrible.
Informative and polite staff. Good place to buy or consider to buy parts from.
Erick in Commercial is a very knowledgeable counter person, and very courteous.
The associates were very friendly, helpful and polite!
I bought wipers at the store the first person came out to put the wipers on and he could not put them on so the second person came out and he got 1 wiper on and then he said he could not get the other one on
Helpful advice..helpful staff
Helpful staff a little slow but good
Has everything you need. Helpful staff
I waited until my third visit to leave a poor review in hopes that it was just an off day. Every time I’m here someone has an issue and it seems all the staff goes to help that one person or at least watch. That leaves the rest of the customers waiting on line. I have watched multiple people out there stuff back and walk out. The store must be severely understaffed or just really poorly managed
A little bit on the slow side, but usually has the parts and supplies required.
If I could leave zero stars I would. My boyfriend was just in the store on line for about a half an hour. None of the staff acknowledged him. When he finally asked if he was going to be helped he was met with attitude by ine if the staff members saying “I was going to get to you.” He then proceeded to tell my boyfriend not to do this right now and began punching the counter. The manager who was oresent said nothing except for the employee to calm down. Very unprofessional staff. Very rude. I will never take my business to this location again.
Always helpful
Very helpful staff!
I came in for a part last week was told it would be here Saturday called on Sunday to see if it was here was put on hold for more than 20 mins drove to the store and saw that there were no one and it was not busy but I WAS STILL ON HOLD I asked why I was on hold for more than 20 mins and was told immediately to talk to a manager when finally I did talk to a manager I was told my part is not here I talked to a district manager and had time to write this complaint and IM STILL AT THE STORE do not DO NOT COME HERE
The employees are always very helpful.... I guess thats why they stay busy!
Great place to get auto parts
Great staff very helpful and knowledge
Good service, and helpful
Best place to go.
Very helpful and professional.
Staff is great, clean and organized store
People very nice
Quick friendly service
Good prices on auto parts
Not a bad place
Good asphalt for skateboarding
Life saver
Great services to community
15 minutes to checkout way too long
Needed part for car will be back again
Staff friendly and helpful
Had what I needed. Staff assisted from the moment I walked in.
Excellent Service
Always good
👍
It was high
Very helpful
Great
Good
Same as any other
Not help
Veterans discount!!!!
Friendly staff
Excellent treatment
Kk
Well
If I like it and I would recommend a clear hotro yes
I loved the servisio
Decent prices