Great repair shop for people with great gear. The best place to take your equipmen in the north west
Top notch repair service! Bar none.
Brought Morris a triple rectifier that needed a ton of work and cleaning. Charged me about half of what I expected. Found creative workarounds for things he could have charged me for, called me several times, very patiently explaining the details, to let me make decisions on how to handle various things when he could have just added them to my bill. Offered to have him charge me a dollar extra to round up the bill to avoid a bunch of change since I paid in cash and he rounded it down instead. Tested my amp for two hours to make sure it was good but only charged me for the bench time. Truly great people at this place!!
I work for a musical instrument retailer, and we use Aviator for all of our third-party repairs (mostly guitar amp). All I can say is that Aviator is great.
Took a rare tube amp into more than one shop and it did not come back in good shape. I took it here to Aviator and it came back better than new! There is definite Artistry in the work done in the shop. I will never take my equipment to any place else again. Ask for Rick he is truly a master of his trade and a very honest and hardworking person. He called me and communicated all the problems, he got the ok to go on with the work. I was hesitant, but when I picked up my amplifier I was in amazement at work done and the quality of the work done. I cant recommend them enough! I know they laugh at my quirks but still do what I ask ! Even if it is odd! LOL
One star due to the fact that they are not returning calls made.
Great place to repair your amps. Its a little pricey, but they are very good.
I took my Eden WT500/800 (power was upgraded by David Nordschow to 800-watts) into Aviation Audio about 4-weeks ago. These guys are a bit more expensive than other techs in the Seattle area but I went to them because of their great reputation. That reputation was well earned. I opted for the rush charge to get them into it within 3-4 days and after 1-hr at express they got back to me with diagnosis including estimate of time expected to finish. Was probably going to need two more hours as he had to trace back a fault, so I went with the normal rate for those two hours with expected delivery in 4 weeks. That timing was fine as I had a back up amp to use in the meantime.Got the amp back today with all faults found, corrected and faulty parts deposited into a plastic bag for me. Amp works great and sounds like new. All steps taken in repair are listed on their final invoice. They also recommended a cooling fan and fan opening modification which I can and will do myself. Id hear about this mod before and evidently Eden sent out service note on it. All in all these guys, Morris and Rick, are absolutely top notch, extremely thorough, and I recommend them highly. Only reason its not 5-stars is because they are a bit spendy. BUT...they are worth it!
I used to bring these guys a ton of business but no more. By the time I stopped coming they were charging $80/hour for repairs and no matter what you brought in for whatever reason the cost always seemed to push a couple of hundred bucks.The last time I went there Erickson tried to sell me for $1200 a dinky little chassis amp hed built. Honestly, you could buy DIY amps like that on eBay all day long for $200 or less. It was obvious the people there saw me either as a milk cow or a rube with a check book. I also got sick and tired of the slow turnarounds and just plain elitism. They flat out told me that if somebody famous came along Id get bumped. I dont know if these guys think theyre amp repairmen to the Stars but they seriously need to learn some grass roots customer service or one day theyre going to find themselves working for somebody else. These are not straight shooters.For practice and studio work these days I use cathode biased amps and just end run these guys. I buy vintage tubes from reputable online sellers and Im still paying less than what Aviator charges. If I need amp work done, I send it off to the person or company who made it and I often end up paying less and I get it back faster. (FYI, there are a lot of amp makers out there who do repair on the side and will give you waaaay better service and rates than Aviator.)