I had a firearm stolen from me in 2012. To make a long story short, SOMEBODY pawned it. (Even though I reported it stolen) dude didnt even try to do a check to see if it was stolen, so an El Reno detective came to his store to let him know he has possession of a stolen firearm, he then went to say I could have it if I PAID him for MY OWN GUN!! I will however file a lawsuit in small claims court, because its NO WAY Im going to BUY MY OWN GUN BACK.

Bought two generators from red dirt pawn yesterday. We were assured they worked. Got them home yesterday, and one leaks gas and won’t stay running and the other’s electrical outlets do not work. I finally got in touch with the owner Chris Thiel and he is refusing to make this right. He states that he told everyone they were being sold as is (he did not tell me that, in fact I was assured they worked.) He stated to me that often when the power comes on people try to return them and there is nothing he can do. My power is still off. I posted on FB and messaged his business page yesterday as soon as we got home and figured out they weren’t working. This is not right. We are all struggling. Please be careful when considering doing business here.

Great place to shop. Theres always something to find at a decent price here. The guys working there are super friendly and always try to help you out. Better environment than most other pawn shops. Five stars for sure!!

A great place to check out! I visit the El Reno location on 6/19 and spoke to Chris the owner, he was very professional and courteous with how he handled customers including myself! He sells firearms at affordable prices and from the looks of the rest of the store has a lot to offer with tools, electronics, jewelry and much more! I would certainly recommend you stop in if your ever in El Reno.

I love this place and highly recommend anyone and everyone to trust them with their pawn items. Ive been buying and selling with chris since they opened up. And loved their customer services n he is very negotiable. Me and My family are very loyal customers n wouldnt recommend pawning anywhere else. Thanks guys.

Friendly, fair, & allows my Hubby to talk someone elses leg off for awhile! Very reasonable prices.

The two workers were so helpful today 09-17-18. They truly care about their customers. It was my first time being there and wont be my last.

Worse pawn shop I have ever been in just took some jewelry in and the young clueless clerk basically lied to me said it was fake when i just recently had it sized at a great long time store here I El Reno and I have paperwork stating that it was real so I will never do business in ths pawn shop again if they even last that long dishonesty will eventually shut them down hopefully.

Very clean place, everyone there is very helpful, have incredible deals on everything I would definitely recommend this place to every one .best pawn shop I’ve ever been to

One of the best pawn shops Ive ever been to. The guys up there are super nice people.

I bought a beautiful Cabrio washer and dryer set from Red Dirt Pawn, Chris actually let me put it on layaway. Even above that.. I missed my payment one month and he was nice enough to put the money back on the washer so I wouldnt lose it. I asked Chris if it was a working washer and dryer. He told me yes it was practically new.On October 1st when I went to pick up my washer and dryer I asked Chris if he was sure it was a working washer and dryer, he told me again yes not to worry it was a good washer and dryer. I work in oil and gas field, For a pressure pumping company. Super long days and super long hours. When I bought the washer and dryer I didnt have anyone to help me take my old one out or put this one in, so I put it in the garage. My first time off was October 20th. I came home that night, we took the old washer and dryer out and set up my new set. Turned the washer on and started a load. HA! The washer doesnt work!!I was so mad but I waited until Monday and called Red Dirt Pawn.Chris promised me it was a working washer and dryer I knew he would fix it.I called Monday morning October 22nd to talk to Chris. He was really busy and said he call me back later in the day.when I didnt hear from him all day I called back at 5. I was told he had only come in a couple hours and he left much earlier.I was upset but asked them to please leave a message for him to call me.this morning 10/22 I waited until 9:30 to call him. He picked up the phone, I reminded him who I was and explain about the washer again. There was a long pause on the other end, and he asked exactly what I wanted him to do. I told him you guaranteed me this washer worked and it doesnt. I paid right at $800 for a working set, I didnt get one.He told me that it was probably just a sensor or something.I realize it could be that but I bought a working set, he told me that there was no way to test the washers at the pawn shop. (So he obviously lied to me from the beginning) but other than that, if Id come back within the first day or two he might have done something about it. But Ive had it for 20 days, and he wasnt going to do anything. I reminded him that I paid $800 for it. He told me that I got a wonderful deal, 1/3 or 1/4 of the new price.I was really upset and hung up the phone.Now I realize I got a good deal on this washer and dryer, but it was half price, for a working washer and dryer.. from a pawn shop.Had I known it didnt work I would have paid much less for a working washer and dryer, granted I wouldnt have gotten a Cabrio.. but for $800 I would have a working washer and dryer.I feel like he should never have told me it was a working washer and dryer if he had no way to test it. I totally feel like he screwed me over. I am so mad and disappointed.I will never for any reason go to this place again, or any affiliated shop.Just warning you buyer beware!!

We got a tv and dvd player both work great and were cheap compared to new tvs and dvd players.

I buy alot of stuff from here. Always great prices and service.

Friendly employees, very helpful and great prices.

I had the misfortune of doing business with this place the fat guy wanted me to step out back with his gun on after claiming to be a federal agent I had pawned a few days prior came back and was there 25 minutes prior to closing and he wouldnt let me get my things despite me telling him Im from another state and I needed to go the next day I went back and told him I was pissed and if your open till 5 thats what time you close business not 30 minutes prior so he could go eat sandwiches thats what got bacon boy going in short I wouldnt recommend this place to anyone unless he was gone then Id have good reviews