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The Fitness Connection
1333 Davis Rd, Elgin, IL 60123, United States
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The Fitness Connection

Comments
Ji
Review №1

Highly recommend. They did a fantastic job tuning up a 10 year plus old Concept 2 Rower back to good as new. Patrick was very helpful and their rates are extremely reasonable.

Ma
Review №2

I must say it’s truly refreshing when you run across a person that’s does their job to the fullest extent.. That was my experience with Patrick Legge, I mean this man was right on top of the issue I was having with my Treadmill from the Initial call, he kept me updated and informed on information and parts.. I will be purchasing a stair climber in a few months and I will definitely be dealing with Patrick Legge…

Jo
Review №3

Purchased a refurbished recumbent bike. Communication was very good on both e-mail and telephone. Bike was wrapped well for freight shipping and arrived undamaged. Residents of our condo community are very happy with the purchase.

Sa
Review №4

Patrick with The Fitness Connection has been nothing but responsive and helpful since I first started working with him. He is always willing to lend a helping hand and goes above and beyond to resolve any issues we may have. He is prompt in responding and extremely helpful. Outstanding customer service :)

Ju
Review №5

I contacted The Fitness Connection regarding my Matrix IC7 that made a loud pop and then started grinding and rubbing. I talked to the service manager, Patrick Legge, who arranged for my cycle to be serviced at my house the next day. Patrick and Jaime, the service technician, could not have been more courteous and helpful. I highly recommend The Fitness Connection.

an
Review №6

The Fitness Connection TEAM have always been amazing to work with. They have serviced Phenomenal Fitness exercise equipment for many years. Professional, Knowledgeable, Reliable and always making me and our team feel special and appreciated.

St
Review №7

TFC is always super reliable. Quick service and response times. The guys that service my club are very friendly and thorough and are able to offer any explanation of issues and their own opinions of what is best for our facility.

St
Review №8

The Fitness Connection has been a breath of fresh air as one of our new preventative maintenance and repair contactors at our fitness facility. Their service is always prompt and excellent. So glad we made the switch.

An
Review №9

The Fitness Connection is AWESOME! They are very prompt with their response time and exceed our customer needs! I highly recommend them!

Br
Review №10

The Fitness Connection has been a great company to work with at my residential community! Great communication, quick turnaround, and in general easy to work together.

Jo
Review №11

So I was having an issue with my treadmill making a squeaking noise and wanted to get it fixed. Life Fitness wanted over $200 just to come onsite to just look at it. I reached out to The Fitness Connection to see what their price would be and Patrick Legge gave me a suggestion over the phone of trying some Sil-Glyde on the motor belt which ended up fixing my problem! He could have just as easily charged me a visit fee to tell me the same thing so he saved me some money and didnt try to take advantage of me. Seems that is becoming increasingly rare in this world so big shout out to Patrick Legge and The Fitness Connection for taking care of me!

Ka
Review №12

Thank you Fitness Connection - All I can say is Sean Wentz and Jeff Miller were better than outstanding and did more than I expected and asked for! They are professionals at their art, extremely customer focused, assistive and knowledgeable. I’ve been honored to meet them and have them educate me on how to best keep our fitness equipment functioning properly, safely, and most importantly clean. Again, thank you to the Fitness Connection technician’s and Patrick Legge for helping me keep our facility operating as best as possible.

Sa
Review №13

I have dealt with Fitness Connection for some time now & they are not only great at what they do, but the techs that come out are amazing - Sean is great! Their response time after having put in a work-order request with a piece of equipment that may be down is incredible!

Ka
Review №14

TFC always responds quickly and their service is amazing! I highly recommend them!

Th
Review №15

Wonderful customer service by Patrick I purchased several items there and I feel he and the company went above and beyond for me the warehouse is immaculate the customer service from Patrick was top notch I will definately be a repeat customer. I felt like I was purchasing items from a family member practically rather than a business thats how helpful polite and honest Patrick was

Je
Review №16

TFC was very easy to work with. Everyone was professional and personable.

TR
Review №17

Sadly when you search fitness connection this business populates and many leave their issues with their gyms here. This business sells equipment not a service. I also did the same but deleted once I saw the mistake by google and the terrible business practices by a large gym company. Shop here for gym equipment not gym membership!

Ke
Review №18

Have purchased several pieces of equipment (treadmill, bike, ascent trainer, bosu ball) from them over the past 5 years. Always an honest sale on a great piece of equipment. Needed a cosmetic part and they sold it to me at a lower price than I could find it anywhere.

Em
Review №19

Great service!

Ma
Review №20

Fitness connection makes it impossible to cancel your membership. Also the this place has the dirtiest bathrooms. Very unhappy with their business.

Sa
Review №21

The worse gym in USA

Information
1 Photos
21 Comments
3.5 Rating
  • Address:1333 Davis Rd, Elgin, IL 60123, United States
  • Site:https://thefitnessconnection.com/
  • Phone:+1 847-697-1010
Categories
  • Exercise equipment store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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