Timely, and high quality. My car looks brand new after the repair of my grill, quarter panel and fog lights from hitting a deer. WELL DONE

Brought my car in the first time, i was told it would take 3 days, which turned into a week, and my car wasn’t even touched the entire week it was there. We rescheduled and they told us it would be 2-3 days and they apologize for what happened last time. Now, i drop it off on tuesday, they said it would take 3 days. So we call today(friday) to see if we can come pick it up, and they haven’t even painted the car. Ridiculous service. I wouldn’t even come here again through insurance.

Great staff! So helpful!!! I was on my way on transferring/moving to a different duty station, I had gotten into a collision two weeks prior. With the amount of damage and repairs it was going to be a two week delay before I was able to move from Virginia. So I choose to drive my car to Chicago where I was staying for a month prior to moving to TN and choose to get it repaired out there. Couple days later car overheated. My fan wasn’t working properly, the tech at Biggs took a look at it, and explained that it wasn’t drive-able, I was so stressed because I had so much to do prior to moving to TN. The tech had offered to help me out and repair the radiator that night to get me to where I needed to go so I could get the other damage repaired. I could never be any more grateful. Because of them I was able to get home safely. If I had more time in Virginia I would of choose them to repair my car.Most definitely recommend!!!

Very disappointed and worrisome experience. The body shop lost our keys, lost our car .. their words. They finally located both on Monday 2/8/21. The car was towed there on 2/1/21. After 4 days of the shop not being able to locate vehicle, I tracked it down thru State Farm and Pro Tow. Thats not my responsibility, but as the owner, felt like I shud locate vehicle since Biggs didnt seem necessarily interested in finding it. Very bothered and aggravated by this experience.

I took my vehicle in for a new hood do to hail damage, first I was told by Craig that it would be a two day job which ended up being two weeks going into the third week before the job was finished, Craig was very disrespectful to me when I went to pick up my vehicle he went to far beyond what wasn’t any of his business all I asked in our initial conversation was to replace my hood the other damage didn’t really matter to me, when I went to inspect my hood they didn’t even put my Jeep symbol back on my hood, they’re not professional at all and never again would I take my vehicle or recommend them to anyone, poor service and disrespectful

Affordable and well versed on options

So I took my car to Biggs for an insurance claim. A tractor and trailer tire blew off the rim in front of me hitting my bumper and going under my car. My car is not very high off the ground and I had made all parties aware of the tire going under the car. Biggs did the repairs. I had to argue to even get them to put my car on a lift. They did not even check alignment after I had complained about the car pulling. I get the car back with a check engine light for the fuel evap system. When I crawled under the car the hose for the canister was pulled off. (May need a new canister as it is damaged and code has not gone away)The boot on steering linkage has been torn and not replaced. The bumper clips to hold the bumper in place were not installed and left in the cup holder in the car. The bumper on the car was replaced and the fender was never aligned to account for gap and looked absolutely terrible. If pictures are needed of the shoddy work I will be more than willing to post them. DO NOT TAKE YOUR CAR TO THESE GUYS, EVEN WITH AN INSURANCE CLAIM WHERE THEY ARE GUARANTEED MONEY THEY DONT DO THEIR JOB. So much for their statement I would get my car back the same way it went in. My car will not go back to them to even look at. Pictures can be sent, I will take my car to another shop to actually get it repaired and fix Biggs what installed and get it looking correct.

I loved the work that was done

Manager very rude and disrespectful id take your business elsewhere!

I had the misfortune of being rear ended, the service here was professional, and stress free. They did an amazing job on my Jeep and did exactly as discussed. Everyone here was very knowledgeable and caring. Thank you so much for the awesome service you provided.

I am so very impressed with the service and the quality of the service. thank you so much for having my truck done within a couple days. Very friendly staff loved doing business with Biggs collision center.

It was pretty fair

Prompt service and best prices... I compared similar collision shops. Excellent work on my Terrain. Thanks Biggs

I had my GMC Terrain repaired, got it back today and the Biggs Body Shop made it look new.

Briggs Collision Repair Center done an outstanding paint job on my BMW 528i and the staff was very friendly. I would recommend this body shop for your repairs.

They do amazing work. Car looks like new

Very honest nice people, good work done with a good price. Definately taking my car here again.

Great work here! Shop manager is exceptional, and everyone Ive ever worked with has been great.

Total paint job on my 06 Dodge Mega cab. Fantastic crew. Fantastic job

Terrible repair, I took my vehicle for a paint correction and they painted the hood and one of my light covers instead of both, didnt even blend in the paint to the car. Terrible job! I regret ever taking my car to them. Do yourself a favor and go elsewhere.

Great customer service and amazing workmanship. Got what was needed done in a timely and professional manner.

Excellent facility with a superior staff. GEICO on site, great popcorn in the lobby!

If your needing shoddy workmanship and way overpriced bodywork done. This shop is for you then. If your needing missed deadlines and junkyard parts to fix your vehicle. This is the shop you need.

Very poor initial estimate done to my vehicle yesterday. Missed out on damaged parts that were right in front of the guys face.

Work with the I insurance company making it a faster process.

The car was totaled

Great shop!

Professional