CURBSIDE PICK UP FANTASTIC CALLED IT IN AND IT WAS OUT THE DOOR... GOOD JOB WORKERS

Well this place is very cool to go to and almost anytime but its especially true now with Halloween.

So much stuff to choose from. Great selection.

Overall good experience. Laura the cashier was very helpful. Inventory a bit low.

Overpriced items and not much of a selection. A lot of shelves were empty during midday shopping. Disappointed that I had to go to Dollar Tree to find what I needed for a birthday party.

I visited the store to purchase a costume that was shown to be in stock but the workers spent less than 2 minutes trying to find it in the back.

Since my last review, this Laguna Blvd. Party City is back to its old self; excellent customer service. The Manager goes out of his way to assist you if needed. This location serves all of Elk Grove and South Sacramento and further north.

Never thought to check the reviews since service has never been fantastic but I normally just grab what I need and leave; however, I agree with most of the comments advising of bad customer service & horrible management. Unprofessional, untrained, & rude.

The first couple of aisles were bare. At first I thought they were closed. They had limited items. But the staff was very friendly😁

I dont remember her name but she was Awesome. I think I came in 10 mins before closing and needed Toy Story balloons and the number 3 balloon. She is very helpful and blows up the balloons fast.

The customer service is hella bad in this store especially the one in laguna blvd .

Everythibg for a party in one place. Ballons. Cups plates .Costumes. Hats. Candy. Games. You name it.

Good selection of items still available for Valentines Day.

HAD RETIREMENT PARTY & THEY HAD PRETTY MUCH EVERYTHING I WANTED OR NEEDED...

Very good customer service. Shelves are still lite due to Covid19. Hiring as of 10/182020. Lots of balloons 🎈

Clint was so helpful with my mom and I. He was so knowledgeable, helpful, and patient. We always appreciate his help! Thanks Clint!

I appreciate that there is such a wide selection

I called to ask about refilling a mylar balloon and they gave me a price so I drove there and then they told me it would be a 2 hour wait. They could have told me that on the phone. Very annoying.

This place is always so much fun. They have everything you could possibly imagine to throw a spectacular party, event, etc. They always have tons of holiday decor as well and super cool Halloween costumes or costumes in general. You will not be disappointed.

The manager was really nice, but the staff was rude. I asked if we just told them what balloons we want, the guy goes “Uh yeah pretty much. as if we were supposed to know. Maybe theyd get more business if the employees didnt act like they hated their job.

Special thanks to Olivia and the management. Your help was most appreciated.

Visited here to plan a gender reveal party for my sister. Found lovely decor and balloons, as well as xmas decor for the office. Full of knickknacks and are reasonably priced. Would go again if needed.

A lot of different things to choose from and at reasonable prices. Friendly staff. At one time there was no helium for months to fill balloons. Not good.

Worst customer service delivered by Kathleen. She was not helpful at all. My husband and I could not believe how unprofessional she was. Will never visit this location again.

I was able to find everything I needed for a birthday party here. There were a lot of empty shelves for some reason in the store so Im not sure what was missing out of inventory. The wait was a bit long to be checked out because a lot of people were getting balloons. Otherwise, the store is very clean and staff is helpful.

The employees were hilarious and awesome they made my night. The professional OCD yikes! helps! Thanks.... I noticed.... Red, Orange, Yelling at me with Rainbows and unicorns. The costumes are better they need to make the store bigger. The decorations. Lets just say this place. Great time for everyone to enjoy. Awesome 👍😊😁

A great store for any type of party!

With all the holiday madness of Halloween, this place does a great job of stocking just about everything you’ll need. They had a pretty good system for trying on and buying costumes. We go there every year.

They were very helpful in helping me get a cake for my son whom has diet restrictions. He loved it. Highly reccomend especially for the price

This is the worst party city I have ever dealt with. I have tried to get party balloons two different times with in two weeks and they has no helium!! You walk in the door and the first thing you see is a whole long wall of all these beautiful balloon choices and then you cant buy them. They need to change their name .. they are definitely NOT a Party !!

Excellent service!! Everybody are friendly and helpful!

I ordered a few items online (1 of them from this location) They really need a better Pickup area or AT LEAST some signs directing you to the pickup line. There was only ONE cashier behind the counter who did not have Customer service AT ALL. She was so rude, didnt even look up to see if we needed help.

They didnt have want i was looking for. Elephant decorations. So i ended up getting Minnie mouse decorations. This lady lmani was great, awesome, amazing. Really helpful

Got balloons for gender reveal party. Nice collection of ideas for theme events

Very organized and extremely easy to find what you are looking for. I wasnt pestered by anyone. I got everything I needed and more. I even broke a plastic bowl by accident when it fell out of my cart and the cashier and sales associate was nice and offered to get me another one. I was also greeted by the store manager and he opened the door for me.

Their stock level was very low and the people working there were not that help full

Not enough staff to help customers. Your wait can even be longer if your want balloons! Tried again and extremely disappointed with the service and poor management. Definitely not coming back. Changes needs to be made at the management level. Rude and abrasive attitude does not promote return patronage. Awful manager.

The term shrimp is used to refer to some decapod crustaceans, although the exact animals covered can vary.

Here is your one stop shop. Wow, every color and every occasion. Great customer service as well!

Bad customer service experience. N Im not coming back at this location any more. :(:(

Parking is crazy, but service and selection are good

They have everything you need for any types of parties i.e. football, wedding, baby shower, bridal shower, etc. Recently, I went to buy Christmas outfit and this dude was so rude that he didnt let me try on the outfits. Usually, when you purchase outfits you need to try to know whether it fits or not. After talking to him for more than 10 minutes then he allowed me to wear the top and not the bottom. What an idiot. Otherwise this is the spot to shop for any party stuffs.

Awesome costumer services.... Love that store.

Walked in. Stood in area by balloons counter. Guy asked if I had a pick up, I said no but I would like to place an order. He walked away and never came back to assist me. No one else in the store even asked if I needed help. HORRIBLE CUSTOMER SERVICE.

Expensive but they always have great stuff and a helpful staff!

Went in last second to get balloons filled up for my sons 2nd birthday, staff was helpful had to wait about 10 min or so but overall was a great experience.

Had fun looking at costumes for my son. We purchased the Ninja costume and swords.

Big party store. A little expensive in my opinion. Lots of childrens birthday party themes but kind of a small selection for each. Pinatas, helium tanks/balloons. Halloween costumes when its that time of year, although not really any cheaper than Halloween stores.

Great store and great customer service. Went here and had a lot of help with my daughters 3rd party. They have a lot of supplies and all the balloons I ordered were filled when I needed them.

Very helpful was able to find the items i was looking for because they helped me when needed

Love going here for my supplies and balloons

They have the cutest party supplies, My boyfriend loves the Oakland Raiders they have helium raider football and helmet Balloons, plates, and cups all with the raider logo it was a great find plus the isles were clean and everything was easy to find it was a pleasant shopping experience.

Has Great Party Supplies!😀🎊🎉🎈

This is one of our go to places for our parties. We do a lot of parties and they usually have most of what we need. Some items are a little more expensive then other places but they carry a lot more variety of items we can not find at other stores. So it is a great place to go if you are into planning parties.

They are doing a great job!!

Found some great gag gifts for my wifes 40th birthday and had fun doing it

Very helpful, had the balloons I wanted, plus fast and friendly.

I can always count on Party City to get my balloons done in a considerable amount of time. They also always have all the great theme party from tablecloths to balloons to cups so its really exciting not having to travel to more than one store.

I love it. Stuff i was looking for i found it...

Great place but if your looking to buy one balloon, think again.Last time I came here to get one balloon, I understand that they was busy doing orders for parties later in the day or the next day, but they wouldnt blow up my one balloon for me at the moment, they told me that I would have to wait for like two hours for one balloon 😒, like are you serious why would I come back two hours later for one balloon.

They had everything I wanted and the cashier was HOTTT... Will visit again 😊

This is a great place to go to for Halloween props & costumes when it comes to that time of year!

Staff is super helpful and nice. Otherwise it’s a typical party city!

If I could leave no star I would..... what kind of business leave you waiting to get your balloon ready while they take care of other customers in line? So they have more workers but apparently in this location all they care is for you to pay and wait till they feel like it to fill your balloon. What horrible customer service

Very good place, alot to look through and nice people.

Just ok

A little empty right now

Best place to get hard-to-find items for parties

Good place they have good price on certain holidays

They are very slow.. But once I got to the checkstand the manager was very nice and she was helpful as well.

Cheaper for Halloween costumes! Plus super organized for Halloween costumes, works are nice and helpful. Plus they havr cool stuff for partys and any event! But i must say balloons are not cheap!

Clean, easy to find d what your looking for, but they need more staff.

Staff is always helpful. Prices arent the lowest but uf you need that last minute party essential they are sure to have it.

Didnt have a wide variety of the cartoon/ action hero party things I needed power ranger cups, plates and table cloths

Helpful staff, but the item I was looking for wasnt there despite the online information saying it was.

Found what I wanted staff helped make party findings easy

I was looking for brown tissue paper of brown decor but I couldnt find it

Poor customer service. Line was long with only one cashier working, 2 staff making balloons, and few more staff going around the store. Not coming back to this location.

OMGosh they have everything you could possibly imagine and /or need...So much fun stuff...😜😝🤓😳🤑😏🙄🤗😜😚😉😆☺️🙃🙂😎😎

Party city has everything you need and more to host the best party ever!!

Great customer service and friendly staff!Clean and organized environment.

Good place to get party stuff good service

Limited selection and a bit overpriced but friendly helpful staff

I always come here for balloons. Pretty good place & is in a shopping center with other good stores/restaurants.

Convenient location, Cheap prices, fast service.

They have cool decorations for partys

Deangelo helped tons! I left my instructions there and he helped me fix up my r/c inflated shark baloon. This dude deserves a raise

Lines were long with only one register open. I observed staff in the back that could have come up front to help.

They are out of helium. And I dont really get any assistance when I need it.

If u are a student from hems or lc dont go in there they will yell at u and kick u out

Ehh.. store is always dirty and everytime I find myself having to wait in long lines with only 1 person on a register 🤷

Lots of costumes for Halloween at Reasonable prices.

Had everything I needed. Had to wait a little bit, but service was fast.

Rude staff and way overpriced party favors, go somewhere else or buy online!

Told guy at register I didnt want a bag he charged me for one anyways

Excellent service, great selection.

Always a blast...nice place!

Under stocked and cheap quality party favors.

A little disappointed didnt find what I was looking for in this store. Had all other varietys except Trollz theme.

Very clean and helpful