Top quality Audi dealership. Staff are all genuinely nice and helpful. Facility is very clean. Ask for Audi salesmen Vince. He was extremely helpful, knowledgeable, nice and respectful.I purchased an Audi A4 Premium Ultra. Prices are fair and not hiked like other dealers. Highly recommend this Audi Dealership.

We bought a Nissan Rogue 2000 with only 1,000 miles. We got a fabulous deal.I just took in the Rogue for first oil change which they paid for. They give first oil for free with the coupon book they give to their customers who bought new/used vehicles.I made my first service oil change and tire rotation appointment and the wait time was about 45 mins.Nissan is much better than our Toyota Rav which we purchased at Maita Toyota in Sacramento on Auburn Blvd. 2 1/2 years ago.Toyotas service wait time with appointment is still a very long wait for just an oil change. They dont give a savings coupon book.Thanks to Nissan of Elk Grove we ate very satisfied and happy 😊One last thing, for the same price you get more features buying Nissan than a Toyota.The On-Line Sales Associate at Nissan of Elk Grove, Will is his first name, found the vehicle with the amenities that we wanted, at the price we wanted and after the purchase, when we had questions, he called us right back to answer our questions even on his day off.

First visit to the bmw dealer. The staff was very friendly. The complimentary car wash was really good. They offered free water and nice cool ac. Reasonable price and love that they are “m” certified

Every employee is so customer focused, very rare these days. Love the video the technician send you off your car and any additional things they suggest for service. Never feel mislead and they are all very honest. My go to dealer going forward!

It was perfect gentlemen named Austin took care of me. He explained everything perfect to me and was very happy with the results

Took car in for a recall repair. Good customer service. Repair completed quickly and they even washed the car.

I need help with my windshield wipers and they were very accommodating. The gentleman that came out to assist me was extremely polite and very knowledgeable as I had an additional question to ask regarding further work that I will need to have done. I really appreciate him giving me his opinion so I had an idea of how much time I would need to take care of the situation.

Fast quick service!!! Gotta Love my Acura guys!!

It has very easy access location but pricier than all other auto malls n dealers. We have bought twice from Stockton 4 this reason. Car servicing is more on the avg than Sac n Rville dealers.

Maita Chevrolet took excellent care of me. It was the most painless car buying experience I have ever had!!

They do a good job on maintenance my car ever since I owned it 2011 and still running they take great great care of it Id like the first day I bought it great job Toyota

Here to become a Toyota customer again, my car hit 208, 000 miles. Im going to miss my baby. Out with the old in with the new. Dealership been good, paper work to fill out no getting around that, but i would recommend Toyota for long lasting and reliably.

Had front license plate frame installed on new 2022 Kia Niro purchased at Roseville Kia.

Best service experience I have ever had at a dealership! Freddy my service rep was super courteous and friendly. He went out of his way to make sure I was taken care of. Facilities were great for waiting for service to be completed. They also sent me a video review from the technicians showing the work that was being done and explaining my cars current status. Was a fabulous experience!

Took a $190.00 dollar form my account without any notice. This place obviously only cares about making money not customer service. They call me multiple times to try and sell me a car because my vehicle was a total loss but couldn’t call me for the $190 dollar charge to my account. This is completely wrong! Figure out a better process!

This was the home of my new Baby car. 1st new car in 30 years. Very happy 😊

Great veggies and Farmers Market and I picked up a phone case for my Galaxy. My sister bought a beautiful silver chainAnd lots of bling 😍

Maita Chevrolet is an awesome place to buy a car. The staff is professional and friendly. If you do your research on the type of car and interest you want to they will work with you. Im over the moon happy with the purchase of my 2013 Subaru Outback 4dr Wgn H4 auto 2.5i Limited. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

I have the best experience ever helped by Amir he was not only patient with us but make us feel like home, thank you Amir!

The customer service was great and my car was finished before the promised time Jeremy had quoted me. Thank you.

All dealers friendly, and courteous. Lots of great inventory.

We went here because the turnaround on repairs were the best

I needed a battery for my key fob. My husband had bought 2 new fob batteries & they were both bad! Its really annoying when you get spoiled by a fob & then it fails. The man behind the Toyota counter was very nice. He took the old battery out & tested it, dead, I mean dead & gone dead. So I bought one for my husbands fob. They both work 🙂 👌.Now my husband cant remember where he bought the bad batteries that had been there for so long. He had to go to a couple different stores. Clue as to why they were bad no one carried them. We live in Galt. Consider the source.

Scam artists! Dont waste your time going there

Zack Tanner and the entire Sales/Finance Team were amazing!!!Thank you so much

My favorite Toyota Service Department. Thanks for all the help over the years. Knowledgeable, helpful and friendly staff...

Nice auto mall all different kind car dealers here I bought my camry and camaro from here

Very good if you have appt

Excellent prices on Enterprise Rent a Car..great weekend specials, too.

Donna is always so friendly as well as Gucci! Love the service and parts department is really great!

Great place to purchase the vicheles from. A lot of variety of makes and models.

Bought my Toyota from there and the staff was not only nice but got my car 5 weeks earlier than expected !

Great fast on time service... always satisfied

Best place to get the best selection on all vehicles

Great service, when I am in Elk Grove I always order parts so I can pick them up there just a great parts department and everyone is helpful and friendly!

Beautiful place but still quite dusty.

Everyone at this location has been so nice - every pleasant seems to enjoy being there. I have recommended this location to anyone who asks

I still wish they would wipe down the inside of the cars to avoid COVID-19

Went to check out a truck they had on their website. It was nice, but the internet ad was misleading. The salesman I deal with there was great and helpful, but the web ad was deceiving. They did have an awesome special edition Hellcat Daytona Charger there that was about as awesome as it gets.

Jason was awesome today in helping me with the process of my new lease on a 2020 Acura TLX. He was great also at explaining all the details involved with the mechanisms of the new car. Also he was very patient. Hes a real credit to your dealership. Im happy with my choice. 👍 Vinny was great too with the completion of final documentation.

This place made a car buying experience easy and low pressure. They actually looked for ways to help me save money. Used a car buying app to help me get a great price, and they still saved me even more money. They had good selection and very friendly. Would definitely go here again for a Acura or Audi.

Run dont even look at this place. Go somewhere else.

Visited ELK GROVE TOYOTA, for scheduled car maintenance. On time, communication is great. In and out within an hour. Kudos to Dave Moore, for his loyalty to his customers, always providing excellent service .

I would like to just say first of all, I really was pleased with Chris Ibbaras knowledge on the Avalon and his politeness with making sure we were treated with the upmost respect while going through the process of purchasing our new Vehicle. I really hope the best for him (Happy Sales Chris!) Thanks Adam in the finance department for reviewing all our options. I had felt confident enough that we had received all information and opportunities to purchase our coverage option before head out with our new wind chill pearl Toyota Avalon 2019 . The icing on the cake was when we were introduced to Jeffey Le hes a customer relations associate he goes over all of the features and controls of the vehicle. Job well done Jeffrey, Adam and Chris youve made our visit there a experience always to remember.👏👏👏😁

Leon my Audi service rep is consistently exceptional. Great personal care and follow through. I appreciate the way I am treated. Thank you!

Went to get service on my murano and ended up buying a new murano. Funny how that works out.

Shout out to the Kia dealership for my plywood/ sheetrock quality experience.

Bought a beautiful deep crystal blue mica Mazda car with excellent customer service.

Get to use drive-thru car wash only 2-3 cars ahead 👍 👊

Gotta ask for cups now from front desk comfortable waiting area with free amenities.

Not very many used vehicles there kinda empty

The manager is awful. No respect st all the way he handle us. I dont even know why he is working there. Been a manager he sgoukd be dealing with people professionally. Thank you

Nissan auto service is great, worked with me to identify and repair a mystery issue with my transmission. Kept me informed with text messages and video review of my undercarriage. Service rep was excellent.

I buy all my cars here.

Huge selection of cars for sale. Also has Enterprise Rental

Love coming here even though its not near our home. The car we bought here is in great hands. Spotted my next vehicle perhaps? Lol

Dont buy from Dodge. I have taken my car there 3 times for a check engine light, each time they say the problem is fix but Im still have the issue of my engine cutting off while Im driving, they couldnt even offer a loaner vehicle. I was very disappointed in the service department.

Very good and fast answers to my question.

Expensive. Not a place I would do much business. Not a Maita fan. Would not recommend.

Great service at Elk Grove Acura!

Smooth service time completion

Very busy. Will ģo back for estimate for new bumper. Its like a maze looking for the service area.

My wife and I went to Mazda to look at cars... Left with 2 great job Nick and Gerlie

Not happy with the service department. They sent me to the wrong service center and said that they were still training people to do it right. Horrible !

Got the best deal on my new car at Elk Grove Toyota.

My service was one heck of a lot better than the previous time I was there and I owe it all to Mrs. Blair and Mark my Service writer thank you for the wonderful being so helpful and seeing to it that I did not get discriminated against this time you both made sure my trip to Elk Grove Toyota was a pleasant experience for once.

Visited Elk Grove Mazda and had an excellent buying experience. No haggling and a very fair price for a CX5 GT.

Steven at Dodge is a nice guy. Unfortunately, though like most dealerships they dont listen. So we walked away. I wish them all the best.

UPDATED REVIEW FROM 5 STAR IN SEPTEMBER. My review is not on the Elk Grove Auto Mall, but specifically Lashers Elk Grove Chrysler, Dodge, Jeep and Ram in the Elk Grove Auto Mall.IF YOU MUST HAVE the latest Dodge Ram pick-up truck or a specific Jeep vehicle, this is THE place to go!If you want a used vehicle, run! Dont shop here.I bought a 2016 Honda Accord here eight weeks ago, and it has been nothing short of a disaster. The vehicle has horribly uncomfortable seats that I complained about on day two, to no avail. The drivers seat hurts my legs, no matter how I set the 10 position power seat. I was told by a finance manager that I should have demanded a longer test drive to ascertain the seats. I was alloted 15 minutes. Not enough time to make a determination. The same individual told me to get small pillows. It takes me a day after driving the vehicle to recuperate from the leg pain.Pay close attention to your paperwork. I ended up with $3,000 in extra charges, for GAP insurance and a three-year, 36,000 mile warranty that I was told was mandatory to get financed, and that is not accurate info.I cancelled the extended warranty on my own when no help was provided by the dealership. The contract has now been cancelled, but I cannot get any information on the dollar amount being credited nor when it will be applied to the principal owed.Leaving a message is of no use. Calls are ignored, never returned.Where is the customer service due to all people? Is this how you treat a senior citizen?

AMAZING!! Not one negative thing to say about this place and its employees. We talked to a handful on the phone and in person and everyone was helpful, kind, professional and seemed like they actually wanted to help us with our car. Even though we seen many other customer vehicles we were helped and serviced quicker than I expected. We even received video updates of our vehicle. Other places we called were rude and treated us like we were just another ticket number and they couldnt care less if they got our business. Had to drive farther to get here but it was worth it. I feel at ease knowing we have a place to take our vehicle for amazing service and knowing well be helped by professionals and treated like people that need assistance. Thank you again for all that you did for us Elk Grove Auto Mall. If I could give them 100 more 5 star ratings I would.

Hi you guys I set up an appointment to see the dealership about a car 3 days in advance showed up car was not ready set another appointment for them to being the vehicle to my house to test drive did not show up for that appointment call them again talk to the manager of the facility he told me they would take care of me set up another appointment to check out the vehicle for another day and they flake on that appointment to I dont understand how dealerships are going to sell cars when they dont make their appointments to sell them worst customer experience ever.

What can I say its a automall

I went here for car wash. Although when you buy a car from some of the dealers at this particular area they tell you you can have lots of free car washes, the car wash really isnt worth it. The brush on the carwash doesnt touch the front of your vehicle if youve got a car. So the hood never gets really clean. If you got a truck or something that sits higher up it does fine. Theyve promised for a year-and-a-half now theyre going to fix it but they never have. It does do the sides of your car and the roof but not the front hood and usually not the back trunk either.

Bought a dodge from here. The experience went very well and they were very accommodating.

Could do better for customer service experience in general and in helping customers resolve issues with their curent vehicles.

Only 80 thousand?Thats it.?

Best customer service and pricing

ALWAYS GOOD EXPERIENCE HERE!!!!!

Its was quick in and quick out. Had to do a Recall Airbag. They were really professional about everything.

Great experience. Giant auto mall with most makes represented. Enjoyed it. Good place to grab your next ride.

My wife and I went to Elk Grove Auto mall. We ended up buying a SUV from Elk Grove KIA. Had a great experience. The staff was great. They dont pressure you and are helpful in getting you into what fits your budget and needs. They worked hard to get us what we needed and some. Very happy with my purchase.

Specifically, I was at Wes Lasher VW dropping off my car. I love this place and the employees. They are all outstanding, from the parts people, sales people to the service people. I have only high praise for all of them.

Nice very Nice salesman everyone friendly..very NicE cars!!!..they gets you ready to rolll!!!..

Had a scheduled oil change and tire rotation, the staff was polite when I came in and told me where to go. The waiting room was spacious and somewhat clean with a TV, coffee table, and some arm chairs. I remembered I left something in the car that I needed, and they happily volunteered to get it for me before I could even ask for the keys. They said it was going to take an hour and a half but it just took an hour. Overall a nice and relaxing experience.

My mother just loves her car. Thanks Ethan for such wonderful service all around. You da best!!!!!!!

Great selection. Laid out well. No complaints.

I am having my Honda serviced at Elk Grove Honda, where the service is always awesome! The Service Department staff was friendly and helpful, as usual, and the service was completed quickly. I was surprised when I called to request an appointment and was told to just come in, but service was done in an hour and a half instead of the five or six hours they have had my car in the past. And they honored the coupon price even though I forgot the coupon! Win, win!

I really like the HOSPITALITY AND PROFESSIONALISM. THANKS HERBIE.

Love coming here! Everyone is always do friendly! While our ride was getting serviced, I checked out this 2020 Nissan Pathfinder Rock Creek edition. I love it! 🤔 hmm, what to do...?

Once again we needed repairs and they did a great job 😀 ❤. We got our car back the same day. 👍👍

Bought my 2019 Dodge Ram truck here, fast friendly service and they took care of everything including a free detail and gas. Highly recommend these guys. Ask for Jordan, very easy to deal with.

The style for like cattle so I left there and went to Elk Grove Automall and purchase my dream car

Great place with helpful staff.

Good place to go for service and car sales. They have great staff. Oil and lube dept. is good they service all makes and models.

The BMW dealership was extremely helpful. They setup up a complete checkup of our BMW before the warranty ran out. They also set a date with they genius to review the features of the auto.

Service shops are awesome get me in and out quick with drop offs and pick ups

The best cardealership Ive ever been too and Im from NY! The employees make you feel at home and will do everything they possible can to make a great deal for you! If you go ask for Anthony he was an amazing salesmen. He knows what hes talking about over all amazing experience and I will be returning to ONLY that Ford!!

Very knowledgeable assciates, they help me find the right truck for my uncle that worked best for his financial budget. And we drove off in his new truck. Thanks again for the awesome customer service elk Grove Toyota

Elk Grove Volkswagen is the best dealership I have ever dealt with, amazing staff and amazing service

If you ever are at Niello BMW in Elk Grove ask for Q