IN AUGUST 2017,WE CONTACTED JJJ AND SPOKE WITH SCOTT REGARDING A OCTAGON WINDOW WE NEEDED FOR OUR ADDITION.WE PICKED OUT THE DESIGN WE WANTED,BUT SCOTT SAID THEY WOULD HAVE TO MAKE IT . WE SAID OK. IN ABOUT 6WKS IT ARRIVED...BEAUTIFUL WINDOW....THEN MY HUSBAND SAID I SHOULD CALL AND SEE IF THEY COULD MAKE A JAMB EXTENSION...HE SPOKE WITH J.P.,HE SAID YES WE COULD MAKE ONE..IN LESS THAN 7 DAYS IT ARRIVED.WOW BOTH GENTLEMEN ARE REALLY AN ASSET TO THE COMPANY...SOMETIMES LIFE GETS HECTIC AND NO ONE STOPS TO SAY THANK YOU. WELL MY HUSBAND AND I ARE SAYING JUST THAT...THIS COMPANY IS REALLY CUSTOMER SERVICE GREAT PRODUCTS...THIS COMPANY GETS 5 STARS FROM US. THANK YOU JJJ SPECIALITY...ARNOLD AND CAROL DADIAN SANGER, CALIFORNIA