These guys sold me the car of my dreams! But dealing with them has been nothing but a nightmare. I have been asking them for 2 weeks on my plates . I understand they may take time to come in so I asked for a dealer tag extension since my current ones are expiring. Spoke to the finance manager after I never got a follow up from my sales guy, said he would overnight me a pair of dealer tag extensions. 5 days pass and I call again since I got nothing . Spoke to my sales guy and he said he’d call back . Not a single call back on a simple question to see if they were even shipped . Called back the day after . Not a single person in the entire dealer could answer me if the tags got shipped, now I have a 30k paperweight sitting on my driveway in which I use to make my living and cannot drive it . Don’t spend your thousands on dealership fees at this place . They will take your money and never get back to you on anything . Don’t go here

I go here to get my suspension and tires that are both custom done. They also do a full range of other services in their shop and the Mechanics are very knowledgeable and good at what they do. I have also seen some of the cars that this dealership sells and the vehicles are very nice and the warranty on them is long and covers alot of the vehicle.

Bought a new Bronco and was told I could not transfer my handicap plates, MVA said I could have, its been a couple weeks and still no tags. I asked to set up for bank withdrawal and got a payment book instead. After waiting a couple weeks the paperwork had not been done so the bank took another payment for the trade in vehicle. Have called twice and have yet to get a return call on the status of my tags or why I got a payment book.

The service department is outstanding here. Bruce has made service a wonderful experience here for years. I cant say enough about how wonderfully these people handle themselves and treat theircustomers.Things in life are never perfect so dont expect perfection but do expect people who put their best efforts forward which is good enough for me. Ketty helped us with multiple services today as well. She was polite, professional and just plainly, a really nice person to help me with my questions and concerns. Thank you to your whole team!

Getting apportioned plates from here was a complete NIGHTMARE. Seems like it was the title clerk first time doing this. So after months of waiting and numerous incorrect weights on our registration we took it upon ourselves to register the truck for the proper weight so we could get the apportioned plates even though we paid for tags and registration fees. The delay was costing us money. Basically, If our truck isnt moving then we arent making money. As we expand our business, you have lost ours.

My experience at Hertrich was exceptional! After going to many Ford dealerships, Aarons customer service stood out. He sent me a video - walking me through the vehicle, just after a phone call. I couldnt have been happier with my purchase and I recommend Aaron to anyone looking for a new vehicle.

I worked with Dave from sales department. I wanted to buy a vehicle, he confirmed that the vehicle is available, I sent my private information about the company and myself, after that i tried reaching out couple of times with no response. Horrible customer service from salesman Dave.

When you need your car serviced and you can’t get it done because they don’t have help! NOT MY PROBLEM!!!! It’s absolutely ridiculous!!!! The service manager is like we don’t have enough people again not my problem hire people! Bruce said if you know of anyone he’d hire them on the spot, I call BS since there are people looking for jobs! Having to pay for taxi because you can’t have your own vehicle. Worst dealership in the place since Hertrich took them over! Will never purchase another car from them!!!!

Aaron made our day of truck shopping very tolerable and simply entertaining. We appreciated his honesty and expertise. Strongly recommend!

From the first phone call until we drove our new Mustang Mach E off the lot, all we can say is AWESOME! Our salesman, Josh Merritt, is wonderful. Not only did he find the car we were looking for, he (and the team at Hertrich) worked through our unique situation with patience and professionalism. Unlike other salesmen we have encountered in the past, if Josh didnt know something, he didnt lie, or brush off the question. Instead he sought out the answer. Also, we did not feel pressured or deceived at any time. Most impressive, however, is that our service still has not ended. Any questions/resources we need, Josh and the team at Hertrich havent forgotten about us! We had a slight technical problem, so we sent Josh a message. Within minutes, we had a response. It doesnt get much better than that. Hertrichs have new customers for life!

Sales person was nice and great. I dont know what is up with these sales managers they all want to low ball. Then tell you that they have to fix this little dent and this little scratch so we cant give you what its supposed bring trade wise. When in fact they never fix that stuff just detail it change the oil and throw it on the lot for double and triple what they gave you for it. The vehicle I was interested was not worth what they were asking. Apparently it was a vehicle from the beach area. A vehicle 6 years old shouldnt have rust and pitted chrome so soon. Along with the scratches and gouges all over definitely not worth 22,000 bucks.

Found a vehicle I liked on their website. I asked for an out the door price with all fees included. They asked if I had a trade in and send pics and info.The price quote I received back may have been the most ridiculous thing I’ve read this year.First they left off one of the rebates I qualified for. Then they offered me $5000 less for my trade in than every other dealership that appraised it. Essentially they wanted me to pay $6000 over MSRP all said and done.I declined and said those numbers won’t work for me. All I got back was “no problem and good luck.” No negotiations or counter offers. I was dismissed immediately.I ended up buying the same truck at Porter Ford and got more than I expected for my trade in. Walked away $7000 less than what they offered.Oh and today the vehicle is now listed $2000 over what they told me last week. Looks like someone is going to get ripped off.

Quick and smooth transaction. Staff was very pleasant. Vehicle was as described and a good value.

Repair work done on my truck. Decided to wait. Work was finished in the amount of time as quoted. Service advisor was very helpful and explained what was to be done. Very good experience.

Do NOT make an appointment using their website. They will NOT honor the appointment. I had an email confirmation with a confirmation code for an appointment Id made 4 days ago. I talked to someone at the store and they said Thats not our problem. We dont have any control over the websiteIve been going there for years, but this is the last time. You dont treat your customers like that.

It was nice. I went in an before I now there were done

Picked up a new Ford Ranger that was dealer modified with 6 lift and wheels. Jeff McConomy was great to work with and the whole process from start to finish was very quick. Probably one of the easiest and fastest.

Cant take anyone’s word. Agree to a price and they change it. We still purchased the truck. However, since February it has had to be towed three times, been in the shop 6 times. When this shop does anything with the computer, we end up with a major breakdown and having to be towed. In addition- 100 days later and still have temp tags. I have already paid MVA for my tags but since title work is not yet submitted, I can’t get my tags. Not a good experience at all. Although our salesman was a great guy, I wouldn’t trust anyone else.

Awesome Dealership! Fantastic customer service and knowledge! They Treat you like family ! Couldn’t have asked for a better truck buying experience! This is our second vehicle we’ve bought from them and will buy more.

Purchase 2 fords from this place. Not bad until a problem shows up on your ford. I Have a paint defect that is bubbling inside my rear window, and ford is doing nothing to help me. My car is only 3 years old. Purchase my mustang new on July 2017. Watch buying a ford, will not help when paint is bubbling, a lot of articles are online to about paint bubbling with ford cars and ford puts the blame on the car owners. Doesn’t want to own up on there mistakes.

Salesman Brandon and the sales manager, Bobby were wonderful. Helped me get a good price and great financing.

My Sales person did a great job getting me the car I wanted and the best price. Buying process took no time at all.

Clean environment, very helpful employees.

Aaron Pross was a great sales person! Super helpful and honest. He made the car buying process a lot smoother and fun!

I had a great experience with Hertrich Ford. Aaron made the experience of buying a vehicle enjoyable!

Great experience! Didnt even expect to buy a new truck but they gave me a deal I couldnt refuse. They kept all of the promises the sales manager said verbally. Didnt get his promise in writing, but came in next day and he honored every word. My sales lady was Sarah, she was nice, not pushy, personable, and made sure I was completely satisfied with my experience. They valued my time and my business. They worked hard to get a deal that was fair for both of us. I would highly recommend going with Hertrich Ford of Elkton.

Always good to see the trusted and informed people at Hertrich Ford.

Took my suv in for an oil change and the service writer said “as if I don’t have enough bs to deal with already.” We got our car through this dealership, but I will take my business elsewhere. It seems like you inconvenience them. I won’t go back.

Courtesy and respectful as well as clean

Thank you Aaron for taking my truck purchase from a dream to reality! I am impressed with your courteous and friendly team at Hertrich. You guys rock!

We did not get anything but the customer service was great!

Great service and nice inventory to choose from.

Had my 2019 Ford XLT serviced here the other day.Very polite service manager. Had it in for the 10,000 mile service. They did an excellent job! Thank you Hertrich of Elkton!

I had been to other dealerships (both Ford and non-Ford) and each time felt like the salesman thought they were doing ME a favor by working with me. The folks at Elkton Ford were not that way, from the moment I walked through the doors they were committed to figuring out what was best for me and helping me figure out how to make it happen. They went above and beyond to find me the exact vehicle I was looking for and did not make me feel like I was an inconvenience when they had to really search hard to find the options that I wanted.

Great service department, in and out ahead of schedule. Tech was very professional and thorough. Would highly recommend them,and will use them for all future work.

FANTASTIC EXPERIENCE! Just picked up my brand new vehicle this week. It was exactly what I wanted! Staff has always been happy and pleasant EVERY time I visited. Everyone I dealt with has been very willing to go above and beyond to make our purchase go smoothly. Kudos to Bobby & Joe - Thanks guys!

I would like to give a big shout out to Alex White, and the whole team at Hertrich Ford of Elkton. A no nonsense car buying experience. Thank you and we love our new vehicle ❤️.

The parts counter personal was very helpful and professional.. They found the part I needed when no one else could

Bought a F250 from Hetrich on August 1st. The sales rep who helped us was Alex. Did a great job of having the pickup we wanted ready for a test drive. With everything that happened with COVID they worked as fast as they could to process the sale.Gave us an extremely fair price for our trade in. Will be buying from Hetrich in the future.

Would not recommend it. Talk to the salesman they text me the price of the truck I liked when I got there it was $4000 more than he quoted me and the trade-in price they gave me was thousands less than the other dealerships

Had a fantastic car buying experience with Julie!! Excellent professional individual who promptly responded to me via email, text and voice mails. Made an appointment to look at the 2019 Ford Edge Titanium. Julie greeted me by name at the entrance of the dealership with a positive energetic smile, handshake and warm welcome. She was attentive and willing to answer any questions and was very patient and understanding. Julie made me feel very comfortable and relaxed and I felt no buying pressure. She went over all the details of the car both inside and out. I am extremely happy with my purchase and am more impressed and beyond extremely happy with the amazing service I received with Julie!!Having experienced all of the above...Bobby was extremely very helpful, knowledgeable and patient and made it easy and comfortable to make a relaxed decision that was best for me. I always comment on how it feels like family when I enter the doors at Elkton Ford.Paul was very kind and patient and communicated professionally during the financing and signing of paperwork.Thank you all so much for your awesome professional service!!

Actually was one of the best experiences of truck buying Ive had at dealership. Jeff was great on closing sale with price for both new F350 and trade-in. No numbers changed when I showed up for closing and pick up. Bobby was also great to deal with as well. Would highly recommend this dealership for those looking for a no nonsense purchase.

My wife and myself were looking for a certain vehicle with a fixed budget. We had reached out to atleast 10 other dealerships with really no luck due to our credit challenges. Doug M. and his team at Hertrich got us the exact truck that exceeded our budget limitations. We couldnt be happier. Thanks again Doug and your team. P.S they delivered the truck on a Friday afternoon 3 hrs away from their store. We could not have asked for better customer service.

The service department does a horrible job with record keeping. Of course you expect them to upsell you products and services but the cant even provide rational explanations why you need them. Their poor record keeping is often blamed on previous owners of the dealership records keeping or Ford Motor Company.

I recently bought a used Jeep Liberty on 4/15/19. The sales person was fantastic, the used cars manager was amazing, the finance manager was amazing.But, the Jeep has been having issues. The brakes squeal. I dropped it off on Monday 4/22/19 to have the brakes checked and replaced if needed, they couldnt recreate the problem. On 4/24/19 I went to start it and it was cranking but wouldnt completely turn over, I dropped it off that afternoon and the finance manager took me to the service department and told them what had been happening. So they gave me a loaner and they had it till Friday 4/26/19 and couldnt recreate the problem. The key fob isnt recognized randomly.They sell all used cars with a 12 month 12k warranty that covers everything. And a 45k maintenance plan but they are basically refusing to fix it.The Jeep is currently at my mechanic and they found the problems instantly. So I am currently paying out of pocket for the problems I have been having that should be covered by this warranty and maintenance.I would just stay clear of their service center if you plan on buying a used car cause they wont recreate the problem to save themselves money and time.

Bought my first Jeep and I love it. Everyone was so nice and helpful. Definitely recommend Hertrich Ford of Elkton.

I have worked with Mark Hyman for the last 12 years and I dont mean FOR because Mark does not treat you as an employee you are treated like a part of his family. I will always respect him for the caring and most generous person I have worked with. I will continue to do the best I can for him and the Ramsey organization because we are a TEAM both the Elkton store and the Rising Sun store.

Greatest car buying experience Ive ever had. I have known Nate for years and sent him what I was looking for and 5 hours later drove it off the lot, with the help of Dan. No haggle, and no back and forth. They even went above and beyond staying late and then helping me get my used car back home. All of the staff were exceptionally polite and helpful as well. I highly recommend them for your car buying experience. Thanks!

My husband and I had a great salesman Charlie Hyman, he is friendly, knowledgeable and cares for his customers. Our sales went very smooth with no hassle, very satisfied! We recommend this dealer very highly!

Excellent service team!

Bill in service did a excellent job explaining my service needs!

During a recent trip to Elkton Ford, our salesman Jeff McConomy really went to bat for us. While we narrowed down our choices and expenditures, Jeff maintained excellent communication with us, listening and addressing our needs and concerns. We even received a followup call from his manager, Mark Hyman. Both gentlemen worked with us, and more importantly, took the time to listen and address our needs and concerns as we searched for a new truck for our family. -Mike and Tina

Good service. People very nice.

I flew 895 miles to buy this car. The drive home was 965 miles and it was well worth the time and airfare to get there. They were very gracious to pick me up at the airport which was almost an hour away from the dealership. I would like to thank them once again for going out of their way to pick me up and make me feel so welcome. I live in Iowa on the Illinois border. I have 4 ford dealerships with in 15 miles of my home. 2 in Iowa and 2 in Illinois and had to go almost 1000 miles to get a deal I was happy with. I had been searching for a few months and had 2 dealerships searching for a car like the one I purchased and honestly when I seen their asking price I thought it was a mistake I called them the following day and ask how much it was to get that car off the lot. When they told me full price I said please hold that car Im on my way. Again cannot be happier enjoying the car very much and I guarantee the next car I buy I will call them first

My wife and I bought a used car here and had excellent service. The salesman Jack did an awesome job with us. I found the car on line and dealt with the Internet Mgr. for pretty much most of the financial stuff. we exchanged messages for a couple days about the car I wanted and what we would be trading in. We did the credit app online and within minutes we had a response back with what we were looking for. We set a time to come in and do the deal mind you we drove 2 1/2 hours for this car. When we arrived it was sitting at the front door cleaned and detailed waiting for us. Went inside and did all the paperwork with no hidden surprises. Which ended up being a little more time consuming than it should have been but it was later in the evening on a Friday at the end of the month so it is what it is. The only issue that I really had the whole time was during the test drive we could feel vibration when braking. In my experience it felt like the rotors were warped a bit and the salesman that went with us agreed. When we brought it up to the Finance Mgr. while signing everything, He said I drove it home the other night and didnt notice anything and just shrugged his shoulders. I was buying the car anyway but that kinda pissed me off a little bit. So thats the only reason Im not giving 5 stars

They really work with you to make sure you drive away with something your happy with. Vernon was awesome yesterday. I got all the bells and whistles and ended up with a monthly payment I could live with. I will definitely be back!

Awesome Sales Team! Ask for Doug or Lisa! First Class all the way!

We were getting ready to leave on a family vacation and had a transmission problem. Called and Bill got us in the next morning early and out and on our way quickly. Excellent service. Thank you.

A friend recommended that I try Elkton Ford.I had been to two other dealers but they were unable to work within my budget. Jeff McConomy was more that helpful. I explained to him exactly what I was looking for in a new vehicle. He was able to find me what I wanted with a few extras........and within my price range!!!! A great experience for buying a new car.

Was awesome purchasing our new Edge from Elkton Ford and especially the way Jeff McConomy put his heart in to finding us the best deal possible. Almost 1000 miles in 2 weeks on vacation in Myrtle Beach. Fun car to own, thank you again.

I am 54 years old and have bought over 25 cars, trucks, vans and SUVs in my life. I have to say that Elkton Ford is by far the best dealership I have ever dealt with. I was thrilled with the price I got for my truck and my wifes SUV that we bought on the same day in January. I have never been treated with so much respect and professionalism before and the team at Elkton Ford appreciated the value of my time and got us in and out quickly. However it did not stop there...when service was needed I cannot give enough accolades to the team there. We were in and out, if we needed a loaner it was provided in a timely manner and the repairs done on time and done right. The dealership including service is a first rate facility. Clean, comfortable and classy is how I would describe it. The GM Mark Hyman has put together a great dealership that I would urge anyone to stop in and give them a chance to earn your business. !00,000 miles later you will want to go back for your next purchase. On a scale of 1-10 I would give them an 11. Thanks Mark and the team at Elkton Ford!

Thank you!

They arent perfect but they strive to be. Make sure you send the expectations before you say they cant meet it. They truly try to be there for you. Friendly service. Customer focused.

Great experience all around. Joe Lloyd got me exactly what I was looking for very quickly. No pressure to buy something that I didnt want.The smoothest, easiest dealer experience I have ever had. Everyone is very helpful, nice and actually know their business. Very refreshing.I will certainly be a repeat customer at Elkton Ford.

Go see Dan at Elkton ford he knows what he’s doing. He’ll work with you to get you the best price possible, and you will have a great time. Great car buying experience

I followed a truck I was interested in for 10 days. The day after it was posted, I called to establish a connection with a sales person. Truck would not be available to see for 10 days (Allegedly had to be painted, serviced, so on and so on..). I contact the Second sales rep as no one had followed up with me consistently and scheduled to travel an hourand a half to see the truck. I get there, wait outside for a halg hour before being entertained by the now Third sales rep.. but only after I sent a text to Alex saying Ive been here and have been waiting. He came outside as he got my text, read the text, then turned around and went right back inside without saying a word.. ALL TO FIND OUT, the truck was in fact, not at all what it was advertised to be. Truck was advertised as a manual transmission, it was an automatic, Painted that took a week to do, consisted of stock wheel being sprayed black (even the wheel balancers), and the wheel wells.. Truck was still on the lift in their Service Bay. THEN, the guy tells me that someone had already put a $500 deposit on it... AFTER I was told I could not do such as its FCFS. Then they told me that I could still buy the truck and that the one who put down the deposit, didnt sign anything so ya know, its not locked in.. THEN WHAT IN THE WORLD IS THE DEPOSIT GOOD FOR!? Manager stepped in after I started calling them out in their terrible lack of information and communication, and played the tough guy act and basically told me that I wouldnt have bought the truck anyways. Its as if they were going out of their way to NOT make a sale! I was absolutely FURIOUS! On top of it all, they increased the price the night before I went to see it.. their response? Well we have more people looking at it so we increased the price.... WHAT!? Never again.

Very, pleasant, knowledgeable,helpful parts counter, prices are a bit higher then other dealers.

My wife just bought a brand new vehicle from Hertrich. Fantastic service from start to finish. I would highly recommend to anyone.

I purchased a 2018 Ford Eco Boost in November 2018. My sales person was Jeff M. He was great. He was extremely patient with me. I had no idea what I wanted. He had me drive several different cars to help me make my decision. The dealership was also top notch with getting right to the price, and had me out of there in a few hours. I highly recommend this dealership!!! Make sure you ask for Jeff M to help you make your purchase !!!!!Linda

Went to Elkton Ford to help stepdaughter find her first car. Looked at a few used cars,but Jeff McConomy was able to make a great deal on a brand new Fiesta to make it affordable for her. I’ve been doing business with Ramsey/Elkton Ford for over 15 years, and the family has bought and traded many cars there with Mark, Frank, Derrick, and now Jeff. Great sales and service! Thank you!

This Dealership is top notch!! Mike and Rob made my night, they got me in and out in no time. They got me in the vehicle I came for, the interest rate I wanted as well as an extended warranty all in the payment I wanted. What more could you ask for. If your looking for a hassle free vehicle buying experience give these guys a shout!! Thanks again fellas!!

They are terrific. Very responsive. Victor in Service is extremely helpful. They have earned my future business.

Awesome experience purchasing our new Ford Roush F150! Dan Stanley was hands down a great salesman! Will continue to give them our business in the future.

Sales manager tries to fast talk with insteed of just putting numbers on the table to use as a starting point. I honestly felt bad for the sales people under him

I bought a WONDERFUL truck from Elkton Ford. Elaine hooked me up with a price I couldnt refuse and took care of EVERYTHING (via phone, and email) that I had questions or concerns with. I didnt have to leave work to do anything but pick up my new truck! The owner Mark Hyman is a genuine good guy, no BS here, my family and here will be going back here for life!

Service was great and quick.

Quick lane could not help. Service tech at school. No back up. Have to go to appointment service area. They took me in and solved the problem. I like them

Loving my new truck couldnt be happier! The people at this dealership speaks for themselves the love, the kindness and the patience they have while you pick your car out to the helping you through the paperwork to get you into your new car, it is so refreshing! Elaine assisted me along with Mark and they are great people to do business with! I highly recommend this dealership.

I have purchased multiple vehicles from them over the past 7 years. Ive worked with Elaine the sales representative each time. She is phenomenal to work with and definitely a major reason why we keep going back. We highly recommend working with Elaine. She is easy to work with and straightforward with you throughout the deal. We had a 2 year old and a 2 month old with us and everyone went out of their way to make sure we had what we needed to take care of the kids and rush the paperwork to get us out of there as quickly as possible. They were really awesome about that and great with our little ones! Their running inventory is always good and they have access to the vehicles at another dealership so its easy to find what youre looking for without a lot of compromise. The new manager was also awesome and really improved our experience. We use the service department regularly for all maintenance. They really go out of their way to make things right as painlessly as possible. The new facility is wonderful and we really enjoy our overall experience there. The only complaint I have is that they were supposed to cancel our Extended Service Plan on the vehicle we traded in for us and just found out that it didnt go through. We had to call and get it figured out. So just a slight administrative glitch. Overall, we definitely recommend checking them out!

Granddaughter was visiting Elkton, MD from Jim Thorpe, PA and Tuesday the Ford Fiesta wouldnt go into gear. Contacted Andy from Ford Elkton Service and I had AAA tow the car over that evening. Spoke with Andy on Wednesday and that afternoon he called back, informed me that the car was fixed and available for pickup - well under $100! Great service, people and price.

Go to Elkton Ford for your next vehicle - This is a fantastic, honest dealership and they really care about their customers! I was referred to Elkton by my son. I bought a used 2018 F150 with the assistance of David Jolley, who was exceptional! No pressure and very patient - he took the time to show me what was available within my budget! Todd Comstock the Sales Manager was also fantastic and took the time to work with me! I had an outstanding experience with Elkton Ford and will be returning and have been referring them to everyone. Thank you for the superb customer service and wonderful experience!

Awesome experience in purchasing my dream car again! Huge thank you to Jon Miller for making everything go smoothly. Such a wonderful salesman who went above and beyond for me! Great service and communication. Highly recommend Elkton ford for future purchases!

Happy with my truck purchase. Jeff was great through the entire process. No pressure and great communication. Nice dealership. Fair price. Thx Jeff.

Just leased a New Fusion Energi. Everyone at Elkton Ford was helpful and kind. It was a fantastic experience and would recommend them to anyone and everyone.

Myy fiance Jesse and I found the truck he asked Mark to find last week, we went in today and had a very personable and pleasant experience. My Jesse has been a patron of this and the rising sun Ford dealership for 20 years or so, customer relationships that last a lifetime are where youll find good service and genuine people.

JJ was wonderful to work with! I highly recommend him. He was kind and patient with me, not at all pushy. I went to the dealership not expecting to drive away a new vehicle but he helped me get the one I wanted and at a price Im comfortable with. Everyone I dealt with was so helpful and friendly. Im a happy customer; very pleased with this dealership and even more so with my new Edge Sport.

Great experience! Personalized service! Everyone I met there was genuinely interested in my satisfaction and took great care of me. Couldnt be happier!

Best car buying experience...of my life. Im 52. No joke. Smoothest deal, most open communication, best managed expectations. From the owner to the sales floor, run like a fine tuned car. Ill be back.

Mark, the owner, was great. I had a great experience with the team and look forward to doing business again in the future.

I went there anticipating the inventory was there because it said it was online when I got there there was no inventory I was told it was on its way in Ford Ranger

Excellent experience buying a vehicle. The only dealership that truly understood our needs and wants! We will be repeat customers! Lynn was an awesome sales person and Rob went above and beyond to make us beyond satisfied with our purchase!

Their reason for terminating my employment was simply because I dont fit in. Their words exact. Mark Hyman is a rude, arrogant and prideful man who treats employees like dirt. I will NEVER recommend visiting Ford to anyone!

Recently purchased a 2007 F-150 (the least expensive used 4x4 truck on the lot) and David Jolley was an exceptional sales person. No pressure and asked the right questions to qualify my needs. He spent way more time then he should have with me because Im one of those buyers regardless of price range and thoroughly look a vehicle over. Despite my price range I was treated by him, Todd the sales manager and the service manager as if I was buying a 70k vehicle. This was my first visit here so time will tell when it comes to the warranty and service but based on my initial experience I have no worries.

Great experience at Elkton ford. Salesman Jeff B. helped get all questions answered and the transaction was stress free with no pressure!

I went to get my tires replaced and an alignment done. I bought my car from Elkton Ford and have always had it serviced there. Ive never had a bad experience. The customer service is excellent because the staff are very friendly and informative. I highly recommend anyone to Elkton Ford.

Just a fantastic buying experience. I stopped in to look at a used car that they had on the lot. Mike pulled the car out and we were off on the test drive. He took his time going over the features of the car. When it was time to close the deal, Al had it all organized. The car was immaculately cleaned and the whole process went quite smoothly. Just a great team at Elkton Ford.

I had a great experience purchasing my vehicle from Jeff McConomy. He made sure everything was easy and smooth and had great customer service. Please go see him and tell him Jessica sent you ! You won’t be disappointed !!!!!

I cannot say enough good things about Julie Borsello and the entire staff at Elkton Ford! I have never had service at a dealership quite like we experienced while buying our new to us vehicle. Amazing customer service during the whole buying process unlike any I’ve ever experienced. From the time I called about a car on the website until we drove off in our SUV, Julie was friendly, patient and honest with us.We would recommend Julie Borsello and Elkton Ford to all our friends looking to purchase a vehicle in the future!

Lynn and Rob went above and beyond to sell us our 2018 ford explorer. I shopped around for 1 month on buying a vehicle. Nobody could come close to the deal they gave me.Thank you both for everything you did for me and Jen.We will buy our next one from you two aswell.5 stars to the both of you.Tank you very much.I really appreciate everything that you two have done.

Great experience, I too used Joe Lloyd as my sales person and he was good. No pressure worked hard to get me exactly what I wanted. He and the finance person (Al) also worked hard to get me the best deal available. I really felt positive about this whole experience. I would recommend them to my Family, Friends and strangers too. Great place to do business.Thanks,Marty