The employees were extremely friendly, helpful and professional. They worked with my 12 yr old son and treated him like an adult so he could make his first trade in and get what he really wanted. Thank you all especially Ashley!

Found a nee ds3 and it works great. Last ds3 I bought lasted 10yrs

They have a huge selection of games. Very helpful staff.

Great selection of old media with a mix of new hardware. Really nice setup and staff. Would highly recommend

Great staff and service. They are down to earth and can still help you shoot for the stars with your entertainment needs

Much fun & collectibles to be had at The Exchange. More classic vinyl records than Ive seen anywhere else. Pop culture galore, old & new.

Very helpful when I did my trade in Ashley is a very nice worker.

Finally found a movie i ha e been looking for. Steep on some things but generally a great place to find older movies and games

This place is amazing! They have a lot of classic AND modern gaming devices. They also sell some appliances, and theyll pretty much buy, sell and trade anything they can! The employees were also really helpful. Its about to be my go to when it comes to video games, comics and music.

We love it here! If you love playing older gaming systems, this is the place for you. Staff is very helpful.

One of the biggest Exchanges Ive been to. Nice people.

My most recent visit at the Elyria Exchange store was horrible. I patiently waited for someone to assist me. During this time 3 customers who walked in after me were greeted and assisted promptly. Also there were associates who saw me, one walked right pass me and did not offer any help. Let it be noted, I was the only Afro American in the store at this time and really felt discriminated against. 30 mins later I finally waived an employee down to help me. I spoke to the manger Megan, and she seemed not to care about my experience. I asked who the owner was, and she would not tell give me that information either. She used the excuse that they were short staffed even though 4 of them were just standing behind the desk doing nothing. This is my last time doing business with the Exchange.

A great and big place to find a bunch of neat items!Pros: Has a good amount of everything. CDs, DVDs, games, cables, game systems, Apple products, accessories, records, and more.Biggest Exchange location in the area!Lower sales tax rate compared to North Olmsted, Lakewood, Parma Heights, etc…Prices tend to be a bit lower here than other locations, not including lower sales tax rates.Cons: It seems like their dollar CD section doesn’t get changed all that often.It’s a great place. Visit it for fun or while you wait for your order from Buffalo Wild Wings!

Wide selection, very clean and the employees are knowledgeable and well mannered. I love the conversations everything I come in.

Im living in Florida now and wish we had a Exchange down there. I love the new store.

Always buy and sell here. Offer same starting prices and willing to deal, Great location. Quiet, getting bigger and bigger.

This is a really cool place. Prices seem a bit high but at the end of the day the place is wicked organized and clean as hell. Just a super cool place, not what I was expecting. A+ wish I had something like this local to me in WI

I remember when this company was called something different when I was a child.Ive been doing business with them for a long time now.Super helpful staff.Friendly as well.Clean store, great selection.Glad to see at least one store still thriving in Elyria.

Love the record exchange always great vibes here

Has lots of different things. I go there often.

Nice people and very helpful answered my questions definitely going back

Great staff and great prices

Love it. Best place to get vintage and new anything with games. I bought a 64 controller for my kid there and a new ps5 game for me.

Fun place with great people. Love the new location

Great place to get older games and movies. Replace old game controllers and even old systems.

There is a huge selection of games to movies to music. Staff is very helpful and took the time look up prices of items if necessary.

Epic. They turned Buybacks into an actual location

Loved all of the selections they offer. Cashier was super awesome. Will be back.

Not really pleased with the overall customer service of this place. I stopped by and purchased a game for the PS3, said game did not work, so I returned to the store. Made the exchange got another copy came home to try it again, second copy did not work. I returned to the store a third time in the same day and got my money back however, it seems pretty poor customer service to make somebody do that much running and then not offer any other assistance besides saying well you can get another one. As I said the only reason why its not a one-star review is at least they took back their defective copies.

Friendly and knowledgeable staff!

Love this place! Wonderful prices

Definitely a huge place lots of stuff nice employees

Had plenty of the DVDs I was searching for. Good place for media if youre willing to hunt.

I always find cool stuff here, and it is reasonably priced. Excellent place to go collectible hunting.

Love the new space. Everything is well lit and easy to see and shop.

I came looking for the godfather 2 didnt see it but found some precious gems I went ahead and found a hdmi cable for the original yes I said the original xbox and it works amazingly as well as a ps4 controller (brand new) boss

5+ Stars every time Clean, organized and very friendly and helpful staff. Absolutely love this place and the staff.

They have a large selection of CDs vinyl blue ray DVDs video games for every system ever made and collectable merchandise from any genre you can think of

Im giving 2 stars because this store has a lot of variety at a great price, but the staff is what bogs it down. If they know they have a chance they will scam you out of your money especially if youre younger. Some of the prices are also strange, they have a copy of Paper Mario for over 100 dollars and they refuse to lower the price even a little bit so that things been on the shelf for a long time.

The record exchange aka the exchange is a part of northeast Ohios history and a great establishment for our communities. I Love saving money and they have great gift ideas for everyone in the family. Definitely a place to shop all year round even during covid. Mask up

Such a unique store! Clean facility and friendly staff!

I love this place! They are always so helpful.

Wonderful it is a very clean and well organized store love it will be going back many many times

Friendly atmosphere a lot of stuff are cheap prices. But Ive noticed that some Nintendo switch games that are used or not in the original box are the exact same price as you can find in target brand new.

WOW..what a difference... so much room to lay everything out... very well organized everything has its own place and not piled on top of each other like before in there old location.. Very pleased with there decision on moving to a bigger space. The people are always amazing.

I frequent this store on an almost weekly basis and come here for all my gaming needs. They have great prices and an awesome staff. I highly recommend.

Great selections and welcoming helpful staff.

They are nice and helpful. Im glad they have a bigger location.

First place I go when I want a new game. They have a good selection of movies and a lot of other great stuff.

Love coming here can most of the time find what I am looking for. Was able to find a older movie for a good price for my son for Christmas this year.

Been going here for years. Great selection. Staff is ok. Wish they knew more about what they sold, none of them know how to answer questions about anything they sell

Its one of the better exchanges out here.

I always walk out happily with something wether it be a cd, dvd, game or vinyl. Great prices, friendly staff. What more could you ask for?

Wide range of inventory. Nice people. Enjoy every visit

Nice big store with many movies and games. Can be a little pricey on some things but the staff is friendly and welcoming.

Picked up 3 vinyls that were on my list!

Miss the old spot doesnt have the feel of Record Exchange. Yes it has more room but lacks the feel. Walking to the front of the store to have a case opened is a chore now. Prices are higher as well probably to cover the larger space and higher rent.

The employees were so helpful to locate any items my family and I were interested in:)

The new location is amazing. Staff is very helpful and the selection is massive. Theyve got something for everyone.

Lots to pick from, but didnt have what we were looking for. Good prices.

Great place always have the games I need and music. 👍👍👍

I love it there, a lot of good CDs and it’s like a dream store

Love it here at big treasure hunt!

Very clean and well organized. Very knowledgeable and helpful staff. If they do not have ot,theyll find it for you.

Great place floor workers are very knowledgeable some cashiers not so much

The new store location is big. Everything is visible. More room to display their merchandise. Definitely an improvement from their previous location as well as a must see if you havent been there.

Its awesome. The exvhwng staff us always super chill and they have a good selection of movies music games and memorbilia.

Nice prices

Great deals

The cash/credit they give is low but staff is very friendly and helpful

Diverse, eclectic collection!

Great selection of random electronics and vintage games

This is hands down the absolute best exchange store in the surrounding area. Literally is the size of Parma, North Olmsted, and lakewood combined, with about the same staff, and its run so much better. I had more help from employees at Elyria than I think I have ever had at any of the other stores, and I didnt even buy anything. My fiance however was finally able to find a metroid magnet, to complete her NES magnet collection. I will absolutely be back, I saw a bunch of cool stuff Im interested in.

Love the exchange great prices and good customer care

Love the new place! Much more open and easy to find things! Staff is very friendly and helpful!

Alot of games and collectables,good place to go.

Always love stopping here, they always have great stuff!

Amazing service and prices

Good variety!!

I always have great time there I mean I know everyone there that works there.... All good friends of mine

A great place to get new & used games, movies, and consoles. The wide range of titles keeps the store busy. They also have a plethora of Funko Pops. The staff is friendly and doesnt pressure you to buy. They are very helpful and make great recommendations. Theres more in the building than you might think. Definitely worth checking out.

Its more organized the people are helpful and there is a great selection

I love record stores

This needs infinite stars really

Good selection of items. A must to check out!

Never settle for their first offer, they will always low-ball you and leave room for if you refuse what they want to give you. Even their maximum offers are like practically robbing you.

The new location is a big improvement. Lots more variety.

Took care of everything I needed when I needed extra money by turning in a lot of my games and systems. They have a lot of cool stuff. Every cabinet makes me say oh! Look at that! Or I want that there for my collection. Lots of anime, games, and tv stuff and more!

Great store huge selection from movies to video games n CDs, to speakers n systems. Helpful staff and friendly.

I love the new store. They have so much stuff now. Plus a great staff who will order the stuff they dont have.

One of my favorite places since I was a kid. Its going to be weird seeing it move to the BuyBacks location but my business will follow! Great staff that are experts at recommending stuff for those that enter unsure of what they want yet knowing they want something! Can never go wrong at the Exchange!

Fun place to buy some cool stuff. You can trade here but be sure to barter! Video games, movies, records, funko pops and so much more!

Have a wide variety to movies, games, collectibles and CDs to choose from. This new location is better then the old one since it is not cramped.

Love this place easy in get what you need and out ...

Great store

Wide selection, great condition of items, and low prices.

Big place lots of cool stuff inside

Its got a great selection of old and new media movies and games. The staff are nice willing to help and good at what they do. My only Gripe would be wait times if your getting something appraised for sale it may take up to 20 minutes.

Very helpful staff with an amazing inventory full of wondrous variety

They offer fair trade and great for store credit. My son loves to come here because he always finds his games. All around great place. Thanks.