The shop leaves a lot to be desired. Ive only dealt with the repair side of the shop, and after the last incident, I wont be returning. The greying owner is of little to no value. Unhelpful. I brought a piece of gear to get fixed back in September or October of 2020. After about 4 weeks, I called the repair guy and he hadnt yet looked at it. Understandable as he said they were busy. Another 4 weeks go by and I still hadnt heard anything back, so I decide to call. The repairman had taken a look, couldnt quite figure out the problem and said hed be able to drop it off in a week as he just did a drop off and told me he tried to call me. When? I received no calls from him, no missed calls, nothing! I called this shop multiple times. Showed up 3 times between December 2020 and February 2021 during hours posted and nothing. Lights out. No sign. Nothing. Finally, after roughly 6 months of waiting to pick up my still broken gear, I called and finally got through to someone. He stated they were open till 6 and I told him I could be there by 545 and he said, Well, I have things to do later as if he wasnt planning on even staying open that late.Wouldve appreciated any sort of updates on the status of my gear instead of having to jump through hoops to figure out what was going on. Poor communication, rude service.
So far I have only talked to the owner over the phone, very friendly and helpful, working a deal to sell a vintage acoustic, Ill keep you posted
Bud is the best in the business when it comes to getting work done on your guitar. He’s very honest and isn’t trying to sell you on empty promises. I take all of my guitars here. I tell all my friends to take their guitars there too.
This place is genuine and has a large variety of guitars, basses, amps, cabs, hard cases, accessories, you name it. definitely coming back for anything else i need
Great service! Bud is awesome! I’ve taken four guitars to him for setup and restring. Quality work. Quick turnaround.
Place is cluttered with old equipment and guitars being worked on to the point where it feels unsafe to walk around to look at guitars on display. As for the guitars on display their all out of tune, dusty and not setup so they dont feel playable. The man working the front seemed knowledgeable but reluctant to try and sell anything or help find guitars that werent up on display. Selection of gear seems limited/ used and or ill-maintained. Amps could not be tested because guitar lessons were taken place in the other room that must not have been sound proofed. I cant speak for how good the guitar lessons are but as for the rest of the shop it seemed neglected and appeared to have no interest in selling any gear.
The owner of this store is the worst I’ve ever seen at any music store I’ve been to. I asked him to setup my guitar specifically to a lower tuning which he had no problem with and a full setup. The thing was, I was considering selling this guitar and possibly trading in for another one. So this guy gives me the offer that if I don’t like his setup, and it’s not perfect, I could trade mine for one of his on the wall. I said that’s a good idea because I barely had any money at the time. After the job the guitar had horrible tuning stability, dead frets, and a notch in one of the frets he told me that made the guitar unsellable and he wouldn’t touch it. Unbelievable I try to take it over and over again to get him to do the job right and he says the guitar isn’t meant for lower tunings. Maybe it would’ve been better to mention that at first. Pathetic. Waste your money elsewhere if you’re a sensible person
This is a classic guitar shop!! Great customer service and custom work
Way better Service than guitar center, came in for an amp repair.I’m honestly laughing at that one star review.. you cannot expect the man to do the impossible, he should have said no instead of trying to help you.
Great job of setting up and tuning my guitars. I also bought a used Crate amp here which sounds awesome!
Hadnt been back to this store in a while as I dont live in North County anymore, but I use to take guitar lessons here. Great staff and one of my favorite guitar stores. Definitely played a big part in my musical growth.
I sold several guitars and amps at AMX and Im glad I chose this store. The owner was extremely patient with me as I hauled in one instrument after another for him to appraise. He also told me about the resources he uses to gauge each items value so that I could check if I was getting a fair deal (which I was). He took a good chunk of time out of his day just to give me a set of prices without the assumption that I would sell to him, which I thought was incredibly generous.
Look no further if you want the best service your instrument could get. Support local shops! Thank you, Bud!
Great place, the people are nice, helpful and friendly.
Great staff and even greater drumsticks.
Cant say enough good things about Bud and his instructors. Great folks, old school type shop.