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Frank Kent Chevrolet
401 I-45, Ennis, TX 75119, United States
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Frank Kent Chevrolet
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Ro
Review №1

Chris took care of me when I came in for a scheduled oil change and maintenance. He was able to get me in and out faster than I expected. The staff on-site were very friendly and made my experience 5 stars...

Be
Review №2

If I could give ZERO stars, I would. I made an appointment, days in advance. When I arrived I was told it would take about 20 minutes for my oil change. The place was deserted. I seemed to be the only one there. One hour later, I asked where my car was. The woman at the service desk responded it should only be about 20 minutes more. I waited, trying to give the the benefit of the doubt. After 20 minutes, I went back to the service desk and asked for an update. The woman seemed irritated I was even in her office. She said she would “go check things out” and left me standing alone in her office. I stood in her office waiting for her to come back for 35 minutes. There was no one else in the service station. Finally, and after two hours of waiting for my “20 minute oil change” I was able to find someone in the dealership to get my car. When I got my car, the service light had not been reset, of course. I’d be surprised if my oil was even changed. Safe to say I will never be purchasing another car from this dealership (the sales woman when I bought it was bad enough and a whole different story) but I will also never bother stepping foot in any establishment owed by Pegasus. Worth of time, terrible service, and unconcerned whatsoever about their customers or their time.

Al
Review №3

Ashlyn helped me when I dropped my car off and she explained what was needed thoroughly. I wasn’t prepared to pay the cost yet for the repair and when I went to pick it up Chris was there and he was amazing as well! I had a great experience with these two service representatives.

Ga
Review №4

Mark was great!! I went in and had many questions which he answered each and every one. The atmosphere there was great, I didn’t feel any pressure from them. The whole process went smooth as possible and I got the truck I’ve always wanted. I highly recommend Pegasus Chevrolet! Thanks guys!

Th
Review №5

So far my experience taking both trucks there have been amazing. Same day appointments have been a blessing for whatever I need done that day. Very friendly staff. It is out of my way to go there, but worth it.

Ja
Review №6

10 out of 10 for the service they provide. Every service we get done our vehicles, they are quick and never try to sell more than what you need. Great family oriented organization!!

An
Review №7

Our sales girl is hands down THE BEST!!! This makes our 4th car we have got from her, & NEVER does she disappoint. HUGE Thank you to Heather Hasbell at Pegasus Chevrolet in Ennis, TX❤️

Ju
Review №8

I have never had such a good experience with buying a car. Russell Spargo, Financial Manager made it so easy for me. He was so helpful and extremely knowledgeable on what vehicles he had on the car lot. He was very patient with me and I truly appreciate that. Mark Duque was well versed on selling me a vehicle. He was very friendly and polite. My husband has bought two other vehicles from Pegasus Chevrolet. We will continue to buy from Pegasus Chevrolet as they have been the best dealership to work with by far! My husband and I highly recommend them, especially Russell as he has made car buying a great experience! Its worth the drive from Arlington to Ennis!

Eb
Review №9

I enjoyed the car buying experience. They had the exact car we wanted and Mark made sure we got it with a great interest rate for a 2019 with only 13k in miles.. Satisfied.

Ro
Review №10

The young lady in service was very helpful a lot better then what it use it be. 👍

Lo
Review №11

I cannot say enough great things about these guys!! I dont think Ive ever had such a good experience with a dealership. They were thoughtful, thorough, and quick! The peace of mind they gave me and the incredible customer experience I had was the best. If youre looking for a new vehicle, I highly recommend Pegasus!

Jo
Review №12

Overall great experience with the entire process. Zach was helpful in showing us the car and Mark handles the rest of the process. Definitely knows his stuff when it comes to customer service. Mark explained everything thoroughly and was helpful with his recommendations. Very happy with the overall process.

En
Review №13

Everyone at Pegasus Chevrolet was friendly and sincerely concerned about what I wanted. My salesperson Mark made it simple and convenient during the entire process. I would definitely recommend Pegasus Chevrolet to my friends and family. When Im in the market for another vehicle, Pegasus Chevrolet will be my #1 choice.

Ke
Review №14

Fast and great service. Had DIFY Battery mobile service come out to install two batteries on my GMC truck & many of the electronics were not working. I was told I needed to do a drive cycle and it would clear it up. Still had the same issues after the Drive Cycle so I took it to Pegasus. The mechanic said there were two wires that where not plug in. He fixed the problem at no charge. I will use them again on future maintenance.

ch
Review №15

First class service from the salesman Zacharie Beckner to the Manager. I highly recommend. Give Zacharie a call, he’ll take care of you.

Ca
Review №16

This is a great service center! Even though it takes me over an hour to get there, I will continue to use them for service on my Chevy Traverse! Their customer service is unmatched!

Ke
Review №17

Pegasus Chevrolet is a great dealership for vehicle shopping! If you are unable to find exactly what you are looking for on the Ennis lot, one of its 11 sister dealerships will very likely have what you want! All the staff was super friendly and helpful. The GM has excellent communication skills. He never rushed me, listened to everything I had concerns/questions about, and helped resolve everything needed with my purchase. He and his staff went above and beyond every expectation I had! I will always go here and refer my family and friends for any future new or used auto purchases!!

No
Review №18

First visit under the Pegasus brand and it was great! Quick services and very awesome and friendly staff! Will be back.

ke
Review №19

Got me in and out in a day to fix 5 recalls on 2014 Chevy 1500. They would have got 5 stars but they hit me up for a $1200 tune up and $199 to change a couple of bulbs. I politely declined.

Li
Review №20

Heather was wonderful to work with. Extremely helpful and always available to answer questions. Extremely quick and painless purchase. We were in and out in a short period of time.

Vi
Review №21

Obviously this dealership is going through a transformation. I went there for service and it was handled exceptionally well by the service department. The young lady in the service department got me in and out with no problems. Cotton even added to the experience making sure everything was handled properly. Thank you

Am
Review №22

The service department is very nice and helpful. Great job done and in a timely manner.

To
Review №23

I was able to fill all of my paperwork out online! All of the staff was super friendly and very helpful!!

No
Review №24

This dealership posted a vehicle for $21,900 for a pre-owned Landcruiser. After making an offer to purchase, they suddenly changed the price overnight to $25,900. They informed me that they will still honor the $21,900’initial price but it will be as is, no registration, no state inspection. Never had any experience like this from any car dealership. Be aware and careful about this place. Really bad experience from this dealership

Sa
Review №25

Heather is awesome! The whole process went smoothly and quickly! Couldn’t ask for anything different! Thank you very much!

Br
Review №26

The General manager and all the staff were helpful, informative, and knowledgeable. I will be bringing my business back for years to come.

Pa
Review №27

They were very friendly, however I had 300.00 worth of work done oil change and transmission fluid change and I am not getting why you couldn’t fill up the windshield washer fluid. If that’s not mandatory to do then okay. I will just take my truck back to Frank Kent Chevrolet in Corsicana. They will do a complete fluid check and refill as well as wash the vehicle.

Sn
Review №28

We received quick, speedy service. Chris was especially helpful keeping us updated and getting us taken care of.

Am
Review №29

Mark Duque is your guy! He was charismatic, informative and above all got us what we wanted! Thank you to Mark and all that assisted us with our new vehicle purchase 🥳

J
Review №30

There will never be a dealership with better customer service then this one. My Mom bought a new vehicle from Danni and Brandon and Mom said they were the best. Mom has a lot of difficulty getting around and they brought the vehicle onto the showroom to keep her out of the heat and so she didnt have to walk far. Danni not only helped get Mom home after everything(wasnt comfortable driving with the festival in town) but she went into braums and did a little grocery shopping for Mom because she couldnt get it delivered due to the festival. Everyone could learn a thing or two from this dealership.

Ga
Review №31

The service was great the service advisor kept me up to date and if anything changed during my visit she let me know quickly. Very good experience.

Ja
Review №32

Great service and friendly atmosphere created by employees, the guys in service are great and keep you informed of what the process of any repairs in the vehicle are and the time frame on any car service being preformed. I would recommend Pegasus Chevrolet to anyone looking to get their car serviced or repaired.

Co
Review №33

We had an exceptional experience with the Ennis Chevy dealership. From the phone call I made about the vehicle to when we walked out the door with a new Chevy. Very impressed with the knowledge all the employees had on the Trax. I’m not good with names but the entire team were exceptional. Great job guys....

Is
Review №34

Very impressed with the work that Cotton and Mark put into finding me my dream car .Beyond excellent service !I look forward to do business at this dealership for years to come .Thank you Pegasus Chevy for a smooth and simple car buying experience.

Ja
Review №35

Had a great overall experience with Mark and Cotton. Great group of people up there at Pegasus. Stop in for a visit they will get you taken care of!

De
Review №36

Had a great overall experience with the dealership. Great group of people that will make sure you are happy!

Am
Review №37

I made an appointment for 10 for a oil change I was told it would take around 40 mins 2:15 later I had to ask what was going on they were supposed put on my plates bc they hadn’t yet from when I bought the car it needs brackets they still didn’t do it and they didn’t even check my tire pressure! I was supposed to get 6 free oil changes I’ll just eat the free changes it wasn’t worth it!

Ma
Review №38

The staff is very friendly. Mark was my salesman and he was awesome. They definitely exceeded my expectations. I would absolutely recommend Pegasus Chevrolet to anyone needing a vehicle.

Ma
Review №39

Dani was a great salesperson and she made the buying process very easy and straightforward. I really appreciated how nice she and the other employees were and overall it was a very nice experience. I highly reccomend Pegasus Chevrolet and also Dani Clyburn.

Ma
Review №40

Just used the service department all the people were very nice

Ra
Review №41

This group of guys were kind courteous quick and did a great job on my truck today. I appreciate service like this. Hard to find car companies like this.

Sh
Review №42

I was very impressed with my service! Everyone was so polite and courteous! The man at the desk, James, was very polite and professional! I will be back!!

Rh
Review №43

I was nervous going in to make the purchase. Before I could get out of my car a very polite young man asked me if needed any help. I asked him did he work there and he said yes. He asked me what was I looking for and I explained that I was nervous and proceeded to let him know what I was looking for. After inviting me inside and explaining to me the procedure to complete a purchase, long story short Mr. Mark D. made me feel comfortable, important, and most of all happy. I highly recommend him and Pegasus to my family and friends. Thank you so much Mark.

Ch
Review №44

Great service will go back .personal was very helpful. Thank you pegasus for your service.mr Charles Marquez. Of Ferris Tx.

Mi
Review №45

Go see Heather Kitzmiller!! Weve bought 7 vehicles over 9 years and wont buy from anyone else. She is honest, on your side and will do whatever necessary to get you the best deal out there!! Her laid back and fun personality makes the car or truck buying experience stress free and enjoyable. She cares about you even after the sale and makes sure youre taken care of in every single way. Go see her, you wont regret it!!

Am
Review №46

Frank was very helpful in the purchase of our expedition. We called him the evening before we were planning on driving over an hour to go see our potential purchase. He was quick to answer any of our questions and sent us pictures from his phone. When we arrived he had the car up front. There was no pressure from him at all, and he was very kind and courteous of our time. Thank you Frank!

sa
Review №47

You had advertised on Monday August 9, 2021 a 2006 Toyota Lan Cruiser priced at $21,600. I contacted Zak at your dealership he said it was a fresh trade in. Was in great condition he had personaly trade a cutomer for a Chevrolet Pick up . On Tuesday Cotton one of your managers contacted me if I needed more information said they had recieved several inquries about this Land Cruiser . At the time I was busy, I called back the recepionist said Cotten was in a meeting, she turned me over to Branden I asked him to send me some pictures of said vehicle .I called Wedsnday asked for Zak was informed it was his day off . I asked for Brenden asked him to send me pictures . I recicved the pictures I called Brendon aske for a drive out price he said he couldnt give a price til the land Cruiser had been checked out by the service dept.Today Zak called me said the Land Cruiser had to have $9000.00 in repairs and it cant be sold for the orinal Autotrader Pice of $ 21,600.What I see is you realized that you priced it to low and you are trying to make more money on it, there is no way that it took $9000.00 to repair it .This is very unethical . No Wonder most people dont Trust Auto Dealers .Im going to notify General Motors of this so they will know what kind of Franchise you are .

Sh
Review №48

Very helpful but every time I get service they mess up my computer settings. It shows I need a oil change and just had it changed at their location on Aug 7

Ad
Review №49

The best car buying experience we could’ve asked for. Everyone on Gary’s team was looking out for us and very helpful. We were in and out very quickly with the exact car we wanted. I will be buying my next vehicle from them as well. 10/10 would recommend.

Ji
Review №50

Dani Clyburn was very helpful and treated me like family. I would highly recommend Pegasus Chevrolet any one considering purchasing a new or used vehicle. Thanks Dani your the best.

Sa
Review №51

Heather was fun and not Pressuring me into buying anything she actually made me enjoy My purchase All the staff was friendly and easy going and the e contract was quick painless and a breeze they do need milk for those cheerios though lol

Ki
Review №52

Fast, friendly and efficient! Had our truck back on the road the same day.

Le
Review №53

I was helped promptly and all my questions answered. I did not feel pressured and my decision was all based on what they could deliver. Im very satisfied with my new car and finance. Thank you Alan!

Ja
Review №54

Beware- they wont sell you a car if you want to use your own financing. Spoke to Heather and she was very clear about it- sad day in this country when you are turned away from trying to buy a car using your own bank-do not use this dealership. rude and as far as I am concerned -unpatriotic

Mo
Review №55

I was so nervous when I walked in but all of that disappeared instantly. The entire staff was absolutely amazing and made my first car buying experience amazing! I would highly recommend to anyone!

na
Review №56

Great place all around, from amazing sales staff, Dani, to the financial department, Brandon. Any questions I had were answered and seemed more like an experience than purchasing a car. Definitely referring other people to this place.

Ju
Review №57

I have worked with her for so many years, like 150. I have bought 9 vehicles from her, she is always courteous and willing to help. Give her a call or go down and see her to buy your next 150 cars/trucks. SHE IS AWESOMEThanks a lotHeather Hasbell aka Heather B

Ch
Review №58

Heather Hasbell made our buying experience the best I have ever had. We live in Houston and found the Tahoe online. They had everything set up for us when we arrived, signed paperwork and were out with in minutes. The team was friendly and honest. Will be using Pegasus in the future and have told everyone to call if they are looking for a good deal.

Ri
Review №59

They Do what they say there going to do !! On time!! Great people I will continue to give them all of my business!

Br
Review №60

The experience I recieved from Pegasus Chevrolet was phenomenal. Hands down the easiest buying experience I have had. Thank you Pegasus Chevrolet for the amazing experience.

Ci
Review №61

I have been looking for a pickup for months. None of the dealerships I shopped followed up. Heather was there early and helped me find exactly what I wanted. She stayed late for me to get back. Heather made my experience so easy. I highly recommend Heather.

Je
Review №62

I wish to Thank James at the Service desk for helping me, and Please “Thank the Person” that work on my truck also. I was unable to shake their hand -yes that’s still a tradition of respect to me.

ti
Review №63

All good -- very responsive

Ni
Review №64

If there was an award for worst service ever, Pegasus gets the blue medal. We have financing through our credit union and Cotton the finance manager refused to do business with us because they do not accept outside financing. No worries, took that 50k and bought a 2021 in Corsicana.

El
Review №65

They were extremely helpful and went out of their way to make sure everything was taken care of. They have my full trust when it comes to vehicles.

Ju
Review №66

Straight shooters here, quick an easy, good people.

Ka
Review №67

Bought a car this weekend from Heather Hasbell and the experience on buying a car from them was so easy from selecting a vehicle to the financing. Heather will work for you for the best deal and so glad that I came all the way from Oklahoma to purchase my new vehicle and I love it.

Ma
Review №68

The staff was extremely friendly and helpful.

Jo
Review №69

We’ve purchased two vehicles from Heather so far, and we won’t go through anyone else. She worked hard to get us a good deal and made sure we’re in a vehicle we’re happy with. She was efficient and professional, and we highly recommend her! We’ll be back!!

Da
Review №70

Easy to deal with. No bsin and out

Pa
Review №71

Great customer service. They care about customers.

Ke
Review №72

Heather Hasbell made the buying process so easy! Was great to work with definitely will be using her again for our next vehicle purchase! Super satisfied!

Na
Review №73

Heather Hasbell is the only person i deal with when buying a car. She has always gotten the best deal possible. They moved her from Kaufman to Ennis but I still chased her down over there. If you want a car or truck go see Heather!!

Ma
Review №74

Everyone was friendly, considerate, and willing to give me the best deal. Thank you, guys!

Or
Review №75

They got me in quickly.

Da
Review №76

Heather was very accommodating. No playing tag with the manager. Very pleasant experience.

Al
Review №77

Very friendly people.Great experience.Would definitely recommend.

Gi
Review №78

Ronnie and Mark as well as the Chevy manager Russell were all wonderful to work with when purchasing a 2021 Chevy Trailblazer. Never have I actually fully enjoyed the whole experience of purchasing a car. Highly recommend and Chrissy the finance manager was great as well.

tr
Review №79

It was a great first experience and Heather Hasbell made it a easy and fast process. Highly recommend her on any type of sells.

Ri
Review №80

Go see Heather I have bought 3 trucks from here over The years and she always makes the buying experience easy she just moved to Pegasus Chevrolet and promises to give you a great service

FB
Review №81

Excellent service! My dad and I had previously owned a red GMC which was half broken, but we upgraded to a 2018 Chevy and it was the best experience! The staff was very nice and answered many questions to fit our liking. I recommend buying or at least checking out this truck dealership :)

St
Review №82

Extremely nice staff and support group.

Aq
Review №83

Ask for Heather Hasbell! Extremely knowledgeable, makes buying a vehicle easy & fun! No matter where you live In The US call Heather she will get you taken care of, just like she did for my family!

An
Review №84

I went through the salesman Ronnie Hedge. He went above and beyond to get me approved for a 2020 Chevrolet trax. Payments where I needed them. He was a straight shooter and really helped me and my wife out. Great salesman to do business with. Will always keep him in mind when looking for any new vehicles.

Te
Review №85

Heather in sales, wow she is awesome, very friendly and professional, this dealership has a bright future. Highly recommend her and her coworkers

St
Review №86

They were patient with us. We took our time. They answered all our questions. Got our financing and payments where we wanted them. The salesman Haden was great. Haden answered all our questions, and got us done within an hour or so. Nice selections to choose from also.

Br
Review №87

Excellent service all around.

mo
Review №88

Heather is the best! She got us a great price and even got the truck shipped to us!

Do
Review №89

Heather Hasbell has a wealth of knowledge and has always been extremely helpful. I will be buying my next vehicle from her for sure.

As
Review №90

If you’re looking to buy a new car ask for Heather Hasbell! She makes the buying process super easy and fun! She is the only person i will buy from.

Ha
Review №91

Absolutely the best customer service! We love Cotton and his team, they made the car buying process a BREAZE!!!!

Al
Review №92

Alex Flores was our sales person, who not only helped us get out of our old car (that we still owed money on) but got us a brand new car! that is way more then we expected to get, or even thought we could afford. He went above and beyond to make sure we were taken care of. Even his manager David took the time to explain numbers/options to us, so we could make the most sensible choice. Great experience - definitely recommend this dealership :)

Ja
Review №93

A+ Dealer to get a truck from . Very friendly people there.

Da
Review №94

Heather was Amazing to work with ! She made everything so simply and easy ! 10 out of 10 recommended!

Ju
Review №95

Ronnie Hedge did a great job helping get intomy vehicle that I wanted. Thanks again Ronnie, im enjoying my new ride!

Al
Review №96

Heather is the lady to see for your vehicle needs! Very attentive, knowledgeable and makes sure you’re taken care of- before, during & even after your purchase.

Co
Review №97

We are so upset. We bought our truck 6 weeks ago from this dealership. We don’t even have the permanent license plates on it yet. We bought from this dealership because they offered a warranty on their certified preowned vehicles. Something is already broken on the truck, it’s smoking and not drive-able. We called and it seems as though they are unwilling to help get it diagnosed/fixed. I will update my review if anything changes.

Lu
Review №98

What kind of Chevy dealer doesnt service a Cadillac? I was told when I called to take it to Corsicana because they dont do warranty work. They didnt even ask if it was under warranty! Guess where I will not be going to look for my next car?

Ro
Review №99

Professional and friendly!Loaned me a car to go backand forth to work in, whilethey had my vehicle makingrepairs.

Al
Review №100

Fast and friendly best experience

Information
51 Photos
100 Comments
4.2 Rating
  • Address:401 I-45, Ennis, TX 75119, United States
  • Site:https://fkchevy.com/?utm_source=GMBlisting&utm_medium=organic&utm_campaign=website
  • Phone:+1 972-330-4398
Categories
  • Chevrolet dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck accessories store
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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