Needs a better system for mobile orders. Whats the point of ordering before hand and give them extra time. When you get there and still have to stand around wait 20 min for someone to knowledge you to ask for your drink and it be cold already. Needs to be more organized like every the one in waxahachie.

I love coming here. I love Starbucks now. My favorite so far is the caramel crunch frappuccino. Thats actually my daughters favorite as well. I love the pumpkin cream cheese muffins as well so delicious. We always go to the drive thru and its always super fast. The servers at the window are always nice and courteous as well. Its my happy place lol.

Changed my normal order from iced latte to chai with espresso and they always get it right. They are such an upbeat happy group. No downers on this team. Love my neighborhood starbucks!

People were so friendly. Clean store. Good coffee. 5 minute wait for 2 coffees at 9am.

Hannah was so friendly, we ordered our drinks wrong and got something we werent expecting. They were so friendly and said they would be happy to remake our drinks. BUT IT GETS WORSE. I went back out to the car and was trying to show my girlfriend the cascading effect from the nitro stuff AND ONE OF THE COFFEES SPILLED EVERYWHERE. I was so frustrated, I went back in to order another coffee and Hannah asked if everything was ok, I replied I had spilled my coffee and was ordering another one. She offered to remake it but I replied it was my fault it spilled. She happily insisted one making me another one, and completely gave me faith in humanity once more. Exemplary customer service, the employees working were all super kind especially 5 minutes from close. You really dont see this in the world anymore and I wish more places were like this. 5/5 highly recommend.

The barista‘s there are so so sweet! There was a guy at the register he said he was new, he was really awesome and was able to make it quick, thanks for being quick and awesome 💖

Horrible Service! Ordered my drink through the drive. Got to the window and they said they had orders ahead of mine ? Yes but I am by the window waiting for mine as well. Told me to pull up outside. I asked them how long it was going to be her response was (I dont know). Wow! McDonalds has better service and I will pay half the amount! Not coming back until they get better staff or actually know what good customer service is. 1 star. If they have negative 5 stars I wouldve chose that option.

This visit, their Americano lacked the usual flavor and aroma.

Good service. Super busy and only 2 people working, good job by these two during Sunday morning rush!

I love this Starbucks location. Everyone is really nice.

We ordered grande sized drinks (medium). My fiance ordered an iced shaken espresso & I ordered a blended strawberry lemonade (my favorite!). We wouldve ordered cream cheese wontons but I guess they dont have them at this location. A little disappointed. But we got a muffin and a warmed chocolate croissant instead (my other fave!). This location uses paper straws for the environment. You can tip the baristas at the window, they have a tip jar. Scan your app before you pay to get points for your next order!

My order was right accept I ordered a Venti and received a grande and they were out of peppermint syrup.

These people want to stay closed even though everything around them is open... I just don’t understand why they’re so brave. Amazing!

Very slow service and inconsistent when fulfilling orders.

Very nice, brand new looking Starbucks. Very nice baristas serving.

My drink was as it should be. My order was skipped over and had to ask for it. Maybe new crew i dont know. My first trip to this sb. Bathrooms clean. Ill try again because I come through often. Will update later. Cant hate on training a new crew too much. They were all busy trying hard.

Daughter in law ordered on mobile app. Drive through very busy. Went inside to pickup 6 drinks. Took awhile because of how busy they were.

Great choices and staff are awesome! Gotta love that venti black coffee with extra shots!

You will probably have to park around back as there is limited parking out front. Service was fast and efficient. Bathrooms were clean and stocked. Pleasant atmosphere and outdoor seating.

Took a bit to get my drink (15 min in drive-through) but they made a delicious drink so no other complaints other than the wait time.

Friendly service, just across the street from our hotel which was just off the highway. Couldn’t have been more convenient

One of the main purposes of using the Starbucks app is being proactive to order ahead is so you can skip the line and quickly grab your items to go. This Starbucks is drive thru only and always has a very long line - although my coffee order was sitting on the counter ready to go, they still made me wait in the drive-thru long line. They wouldn’t set it outside on one of the tables, or let me come in and grab it. It’s called customer service.... find some!! Or at the very least, update your store on the Starbucks app to disable the order ahead feature because what is the point of using that when you still make those users wait in the line? The “pandemic” was a year ago, so don’t even try and respond with that as an excuse. Will not be returning to this location and also reporting to corporate.

My order was improptu and price wise great i plan on going back alot

Nice, quiet atmosphere and friendly service.

MOBILE ORDER BEWARE - They had a sign outside stating to pick up inside at counter, as well as stating to come inside to handoff counter on the app, but they have their doors locked and a crazy long drive through line. Manager Erica said there was nothing she could do to give us our order unless we wanted to get in back of the drive through line and wait for it even though we’d placed 20 mins ago. She also would not provide us with a refund. They need to take down or update their signage outside and mobile app info stating you can go inside - it is unfair to customers to be deceptive this way.

Regular Starbucks. Great $4 cuppa... 1 star off because the premise of a $4 coffee is mind blowing. However $2 for a bottle of water is worse.

This place has great tasting coffee. Staff could be a bit more friendly. Some folks just have a hard time smiling I guess.

They were very friendly, patient, and made my drink delicious. The drive through was busy, but they were fast keeping the line moving without screwing up my drinks.

Its Starbucks but with quick service and great staff. If you like Starbucks, this is a good one to go to. It has its fall line up of awesome pumpkin flavoured offerings that I wholeheartedly recommend.

Always nice people and good beverages and only took 10min to get through drive through even though it was into the parking lot

The coffee was awesome!!!! One of the best starbucks i have been to in my entire life!! The Mango Dragon fuit was the bomb and the Caramel frappachino was de-lish-ous!!! Every thing was so clean! And So organized everywhere!! Everythingwas so organized i wanted to buy it all! The outside patio was so nice!!! but i would like more umbrellas out there. The bathrooms where so clean too!! The workers were nice and even though they looked tired they were doing their best!!👏👏i highly recommend this starbucks to anyone!!

Venti Matcha pineapple drink, add kiwis and 6 pumps of sugar free vanilla 😍

Quick and good service

They had good service 👍

Yum! Love the refreshers

Great service, very clean

Love this Starbucks, one day I did a mobile order and I accidentally choose the wrong store and the lady that helped me was so nice about my issue and confirmed I paid with my phone and made me my order 🥰

Decent starbucks, friendly service

Love it!

A little slow

Awesome customer service, drinks always taste great!!

I LOVE this location! Dont get me wrong Starbucks does very well across the board, this Starbucks is the Cream.

Lot of space for drive through...fast service ..

As usual I go to Starbucks. But today I was having a down day. Then I went to Starbucks and tbey were sooo patience and nice and they calmed me. I left happy and refreshed l. Thank You Starbucks employees.

Staff were friendly and food was great.

Awesome drinks.

The stroll suks

Very friendly, very nice atmosphere, coffee was perfect.

My everyday place .The best place .

This Starbucks always seems to fall short. I rarely get what i order and the staff is rarely friendly or helpful. In fact... The staff always seems put upon as if they are annoyed by your order and are doing you a favor by giving you an incorrect order. But... Its Starbucks right? Where else can you get a sugar free coconut milk mocha frappachino in Ennis? Oh thats right... No where. They discontinued their sugar free syrup.

They messed up my order twice !! bad service .

The staff at this location is very kind! I was just passing through on my way to Houston and stopped for a moment to take a conference call. They took my order and my drink was made promptly and to perfection. They had strong wifi and since it is in a small town, it was not too loud at all. The atmosphere was conducive to the meetings. I would return again if I were passing through to Houston again!

Worse hot chocolate ever. I should have gotten a coffee.

Literally the 7 eleven coffee tastes the same. It’s like 20 bucks if you want 3 drinks. Nothing special except for the Sugar that makes America fat. You see girls post on their Snap chat stories OMG I HAVE STARBUCKS. But no. They have diabetes

Great coffe for the demanding crowd

Very nice people and the facility is clean. Always stopped there when we drive to Houston.

I come here most days and the people are fantastic. I had activated a new debit card and forgotten the old one didnt work, after it was declined, the cashier bought my coffee! Very nice people!

The staff was very efficient and kind! Happy to get great, sanitary service when passing through this town

Great staff at this locale. Drive through lane is usually several cars deep but moves quickly

This is a good Starbucks location. We did have to wait a little bit before our drinks but that was only due to the crowd at the time of our arrival. The place was clean and orderly and the staff was friendly and knowledgeable with their product. The bathrooms were clean enough to standard

The barista was very nice and made eye contact with me. He seemed genuinely interested in getting my order correct! The restroom was large, unisex, and clean. No wait! I would definitely recommend this place!

Waited on the drive thru lane for awhile until I ordered my drink. Long story short. I got the wrong coffee. Very disappointed. Give it a one star rating for their speed during drive thru traffic--At least that they can do.

Very good sevice and faster than most others. Very nice people!!!

I love my custom drink, most of the time it not made right. This starbucks was made with care and love my drink was awesome i was so happy. Thank you!

The name speaks for itself.

This is my favorite stop on my way to and from Plano, TX from Katy. The coffee is fresh. The service is great. All tables have been very clean every time I have visited this location.

Friendly but slow service

First off let me state that I am not a great Starbucks fan. Reasons later. I love coffee, but I find Starbucks coffee just a tad on the strong side for my taste. Another issue is the slightly bitter taste I sense from Starbucks coffee. I personally like a much more mild flavor. That is just me, and I may just be a little too fussy. Finally, I think Starbucks is just overpriced. I much more prefer a local donut place. About half the price for comparable items, and I think, s much better flavor. Just me.

My husband is a truck driver and during these times there is rarely somewhere where he can get food or coffee. A lot of food and beverage places refuse to let him walk up to get dinner or coffee. These guys cannot drive thru a drive thru. The employees at this location went out of there way to make sure he was able to get what he needed. They allowed him to walk up to the window for his order and bought his coffee. They thanked him for keeping America moving and expressed their appreciation! More businesses should have employees like the ones who work here. Thank you for the amazing hospitality!

By far he best customer service of any Starbucks I’ve ever been to. ALL OF THEM wear a continuous smile, they remember me, and always seem excited to be at work. I appreciate each and every one of them. They have turned my morning around many times and made me smile.

Always great!!

Very slow service and get a cold coffee after wait on a drive thru

Always a good to when in the mood for coffee

There is a great group of baristas here who go the distance to make sure your coffee is the way you want it! There is also a little bit of shopping available for us shopaholics with coffee associated items and sweets/food items which never disappoint. Love me some Starbucks!

Good Starbucks location. Prompt and accurate service.Seating is a mix of chairs and tables. Overall a nice feel to the location.

Great people. Great coffee.

Pumpkin bread is moist and delicious

It is easy to get in and out from it. The cashier and barista were friendly and fast with our drinks and request (group of 6 people). The place had dirty restrooms but in their defense they were extremely fast in their service and everybody was moving. I want to think they are better with the cleanliness.

I went there for the first time the staff was friendly. My coffee came out quickly. One of my drinks was wrong, and they corrected it quickly. Recommend a visit!!

Was good cafelate...

Treated my daughter to a strawberry frappuccino, she was impressed that they changed her milk to almond and gave her free extra whipped cream. 5 star rated by the 9 year old

Great place for coffee and great employees

Great quality, great service!

They wouldnt honour my Starbucks reward card even though I had been getting it signed for weeks. Then I got $1 of change in nickels. Drink was quick and good, though. Just wish employees were all on the same page about which cards counted so I didnt waste my time

Good

Great place

Great service at the Kroger location. See Kelly. Shes the Best!

Very nice but I waited a long even tho there was no crowd and when I asked where my drink is they said its been standing in the back of the counter for 5 minutes. And it was a Frappuccino instead of a warm Mocca.

Never a dull moment. The cashier was awesome! Ordered and waited a few minutes to get my drink with no challenges. A few customers were a bit loud and but again, never a dull moment.

Redeemed my birthday reward here. My triple mocha frappe was a plain mocha. No billowy whipped cream layered throughout no mocha whipped cream on top, no chocolate sauce to be found. Super disappointed.

Fast and friendly. They tend to mess up my order though......

I don’t go to Starbucks because the coffee is stellar (it isn’t, I’ve had much better). I go because it’s usually the only coffee shop around and customer service should be their top selling point. An employee here named Ivan was rude and unhelpful. I have had other questionable service at other locations, but this was unacceptable. The only reason I give it two stars is because the place was clean and the service was speedy.

Great service by Hannah. I appreciated the offer to do a pour over for a blonde roast without having to ask explicitly for it.

Great products and customer service

The coffee and food were both great, but had to wait at the drive-through window a very long time, especially for there not being but a few people there. I was just waiting on a muffin; coffee took two minutes, muffin took 10. Very friendly staff though.

Friendly people, service is usually speedy.

It was an okay visit. Long lines in drive thru. Which means it popular. I will return for my matcha drink.

Fast service. Delicious coffee. Excellent experience.

I live in waxahachie and they close at one pm so I called Ennis Starbucks a12pm I asked what time you close they said 6pm so I drove at 5 for 20 mint to get to them they said we are closed.They said today we close at 5 ridiculous

This is the best one. By far the best nicest employees for years! Always quick, nice, friendly, and say hi by name when you walk in. They make the best drinks!!!