This Walgreens has the best pharmacy with caring and knowledgeable people. The pharmacist is very considerate and accommodating. I will use this store every time we visit the Escanaba area.
Pharmacist have way too much power. Checks & Balances 🤔
Pharmacy staff is the kindest around. Ive used the Escanaba location since 2012, so the staff recognizes me and knows me by name. They go above and beyond when insurance hang-ups cause delays. If they are unable to resolve an issue due to their position, they provide me with steps and verbal instructions and sometimes even numbers for calling insurance or drug manufacturers or primary care providers. The pharmacists are great at catching interactions and answering questions and even the pharmacy tech have caught potential drug interactions. I do not like that Corporate has absorbed and bought out so many of the smaller pharmacies in the community that served us well over the years. As a result, the pharmacy staff is overworked and swamped. While they are still personable and friendly, it was a loss for the community for Walgreens corp. to buy out the smaller pharms. Regardless, I still give the Escanaba Walgreens 5 stars due to service.
Anytime Ive needed a script filled last minute theyve gotten it done. Today, I had a pressing situation where I had meds ready to go and no way to get them from the syringe into a pooling bag. 1 call to Walgreens during a busy day before a holiday and they came through with a needle so I didnt a. Miss a dose and b. Throw out 10K worth of a biologic medication that they didnt prescribe. Kudos to Walgreens in Esky!
Matt is okay. Every single other employee, especially the short bird looking blonde pharmacists, are the absolute worst people on earth. I hope they never experience happiness again. I’ve already switched pharmacies and I’m never going back to Walgreens.
Terrible service! Too busy to care or help.
Absolute worst customer service Ive ever experienced. Pharmacist (dont know her name) is rude and so is her staff. I recommend going anywhere else.
I have used other Walgreens and have had good experiences. The Walgreens in Escanaba service has gone down hill. Terrible customer service, long waits at the pharmacy. They decided to give me a 1 month prescription like I have always had, but decided to bill the insurance company for 3 months. No recourse, I am stuck with a rude response no customer service and paying out of pocket for two months. Left a complaint on the corporate website with absolutely nothing. If you are looking for a pharmacy, look somewhere else.
Very rude pharmacy staff in Escanaba. There is one very friendly helpful friendly pharmacy tech I wish I remembered her name. My dad and I have the same first and last name however our middle names and of course birthdays are different. Even when I give them my middle initial and birthdate, they still on more than 5 occasions handed me my dads medication. Then they acted like it was my mistake. I dont take medication that would harm me too bad if I dont get it but my dad does. This is life and death stuff. Pay your people more and get some good employees in your pharmacy!
Wonderful staff at their pharmacy. On the rare occasion there is a mistake of any kind, they apologize rather than blame the customer like Walmart does. SO GLAD I SWITCHED! EFFICIENCY AND NICENESS RARELY GO HAND & HAND, BUT HERE YOU HAVE IT!
I have used Walgreens in many different states and I have always been pleased with the service I have received. The Walgreens in Escanaba Michigan, has by far, been the worst customer service experiance I have seen and experianced.Very rude techs who talk down to you and interrupt you constantly when your trying to explain a situation with your insurance to them.Being a little more professional and working on your communication and listening skills go a long way.It probably would help to hire people who dress professionally as well and dont have piercings in their face or half their head shaved with bright pink hair.Its understandable you want to be an individual just like everyone else but do it on your own time.
Literally the worst store ever! If I couldve them zero stars I would. Pharmacy staff is beyond rude. The rest of the staff is uneducated when it comes to coupons. They always sigh at me when I hand them a coupon. If something is on sale and doesnt ring up properly they refuse to fix it. Heaven forbid, your points dont ring up or you choose to pay with them. Cause they will refuse to use them to pay and wont give you points that are advertised with the sale. I have made numerous calls to corporate and nothing has been done with any issues with staff. Sherry and Becki are the rudest ones that work there.
Like their sales. Pharmacy service has improved greatly. Friendly clerks. A great variety; something for everyone!
Purchased a case of water - One of the sales staff saw me struggling and immediately asked another cashier to open register to check me out. Terri always has a smile and is helpful every time I go in there!
Sad day but had to say goodbye, Im still confused as to why I say no generic please close generic on my file, then claim I said to delete both files the pharmacist did it on her own I did not say close all files just generic. So goodbye fair well
I just called the escanaba, mi walgreens store. I was looking for information about western union. This girl, named Jaycee couldnt answer any of my questions, then told me the person who may know wasnt there. Followed by her saying I am on a register and have customers. Click. Well walgreens you just lost our business.
No body was available at photo center so after several minutes we pushed the button. After the third page someone came to help. She then told me she was watching a video on u tube. Not pleased😈
Everyone is always willing to help you. Very nice, courteous staff.
Employees have always greeted me with a smile.
Pharmacy staff greatly lacking. Get your prescription filled somewhere else. This comes from multiple times waiting for them to do it right...and they dont. You want to risk that? mmm hm
Clean store and happy workers!
Actually fell asleep waiting for my medication in the store. 2 and a half hours....
I think they should be open 24hrs since MOST are.
They gave me hydrocodone
I love Sherry!!!
Sherry is the best!!!
Slowest. Pharmacy. On. Earth.