Worst experience Ive ever had at an auto shop. I had all new pads and rotors put on.. On my drive back home I noticed a clunking. Turns out one of my pads was never bolted on or was never properly fastened because the bolts were completely missing and the calipers were just dangling. 630 dollars and they used the cheapest semi-metal pads possible. On top of poor customer service and an inexcusable mistake I would never reccomend this place to anyone. Also it was the actual owner who did everything too.

I was driving through the Upper Peninsula on my way to Minnesota when one of my struts uncoiled and slashed my tire.. No one else in town would get me in but Nick with Muffler Man got me right in and on the road the next morning. Even though it was a holiday weekend! They were very friendly and did what they could to help me out! I definitely recommend these guys for any car issues. They were very friendly and knew what they were doing!

CUSTOMER BEWARE!!! This was one of the worst case of customer service I have ever received. Never got one phone call regarding an estimate. Never got one phone call telling me my sons car was done. The first time they said it was done, it wasnt. Their negligence could have caused a bad accident. They said he needed brake lines all the way around and didnt do that. It went right back in, and once again no phone calls. We just got it back for a second time and its still not good. If you want your vehicle done right, this place is not the place to go. The customer service is seriously lacking from employees and owner. Owner at one point said, does it stop? We will never bring a vehicle there again, or recommend them.

I was on vacation out of state, and locked my keys in my car. I was staying at one of the hotels nearby, walked in, and asked if someone could help. Within 2 minutes the tech was there. He got my car unlocked. They didn’t even charge me! And I made it home in time for my son’s birthday party. What a professional, friendly local shop.

They kept my car a day later than expected. But in the end the work was done at a fair price.

Great team running and working this place. Very busy.

Very happy with the work they did. Nick did an excellent job fixing my exhaust and doing my rear brakes. They did it very timely too! And the price was sooo reasonable. Thanks guys !

Passing by town my exhaust pipe broke. The nice gentleman running the counter got my truck right in and fixed it up. Let’s just say the price was way more than fair. All the guys were nice and friendly. I highly suggest getting your repair done by them. I will definitely be returning the favor to someone very soon, thanks again!

Amazing. Went there for an estimate on a problem. They found the exact problem fixed it right then and there and we were on our way. Little fee but worth it and would go back a million times again

Overcharge and when you refuse their overpriced service and come to pick up your car there won’t even be air in your tire for you to go somewhere else

Extremely friendly, and they didnt charge us! Said it was their good deed for the day. We need more businesses like this around.

Awesome place. I was driving through from Texas when my tire indicator went off in my car. They checked my tires completely before I got back on the road and they filled with air. Nice guys. Thanks

Very pleasant experience. Got me in and back on my home very quickly. Especially with me being 4.5 hours from home.

Thanks Nick and CJ

Friendly good serviceFriendly good service

Called ahead for an oil change, Bob told me no problem we can get you right in. Very busy day for me. Drove across town to be told, there is a wait to get me in. And this was after waiting in the lobby watching 3 guys standing around, 2 eating in the shop and the other sitting by door. Are you kidding me. Go anywhere else but here. These young guys dont have it together and shouldnt be running a business. Word will spread.

I was driving from Minnesota to lower Michigan thru the U.P. Came into Escanaba at 3am with a loud clunking on my van, didnt want to drive on it so got a motel room. Called Nick right at 8am, was able to bring it in asap. This guy was honest and awesome! Fast work and affordable!

Good honest mechanics. Great deal on an oil change. I am so glad I met Nick. Definitely going back!

EXCELLENT HONEST MECHANICS WHO DONT RIP YOU OFF!!! I am very happy to have found this stellar crew for my repair needs!!

Great place to get your car repaired. Honest and reasonable.

Nick n his mechanics are great to work with. Helps were they can. They will get the parts you need or you can bring in a part for them to put on or into your vehicle.

Had exhaust manifold replaced and other work done. Was way under the price I was expecting. Nice to have a quite truck and no longer smell exhaust in my cab. If you need exhaust work done at a good reasonable price, bring your vehicle here.

Great service, quick, and priced nicely. Well done.

It was really good, polite,and very nice. Did a great job

They are really great there . They all are really nice and do a great job and can get you in and out .

I was very happy with the service and the price!! Will be bringing my vehicle there from now on when I have any issues!

Great place for all of my vehicle needs. Great staff and prices!

Had my breaks done, $600.00 later, brought my vehicle back 3 times. Still not right. Will never go back ever.

Great service and great people and great car repair.

Clean shop, friendly staff, open on saturdays.need to make appointments for faster service

Super helpful people!

They got my car in and back to me before I knew it. Great service and great work.

Great experience!! Called, they got me in right away and fix my muffler problems inexpensively. Thank you Muffler Man!

Great Repair Service with Friendly Customer Service. I bring all of our vehicles here for any repairs and maintenance and have recommended it to friends and family

You know Ive heard good and bad about this shop but I never had a issue they have treated me fairly cheapest oil change in town and cheapest rates. They will really work with you.

Took 3 hours and $80 just to get two tires changed (I already had the tires, just needed them swapped out). They also gave no written estimate at all, let alone one stating it would cost that much, which is illegal in michigan.

Its hard to beat the prices and quality you find at the muffler man. Even for the do it yourselfer.

Recently I was on a long trip from Lower Michigan to the Upper Pennisula. I stopped in Manistique, MI and then my steering linkage went out. My insurace company sent out Pro Towing from Escanaba. Pro Towing went the extra steps for me. Pro Towing called Muffler Man in Escanaba to make sure that I would be able to get service and be back on the road, as it was Friday night and no most business were closed and would be closed on Saturday and Sunday. I cannot thank them enough for all the extra steps they took for me.Muffler Man in Escanaba got me in around one. They had a difficult time replacing the part but within a few hours I was back on the road. With a very reasonable charge and a lot of good wishes and smiles. A great crew. Thank you so very much for helping a women in distress.

Ive been there several times.they always got me in when they were obviously very busy. Fast friendly and reasonable

Quality service at a reasonable price. Honest car repair shop.

Ive gone here quite a few times and Ive always got awesome service!

Excellent service, oil change was made.Nick is excellent mechanic.

Very reasonably priced, friendly employees

Need better service and reasonable pricing

Pissed paid almost $500 to have my van fixed and its a week later and Im out of state having the same problem. Really mad. Just dont bring your car their best advice I have.

They are just the best...

Great place and people

Great survive nice people

Very good prices and very fast

Hard to find a garage without a two week wait while on vacation but these guys were able to get my sisters car in and get it fix so we could be on our way home.

Very helpful.

Always great service at fair price

The guys are nice to look at

Dont know havent got vehicle back yet

Awesome servive

Great service

Great service

Friendly crew

Excellent services!