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Toys"R"Us
1133 Valley River Dr, Eugene, OR 97401, United States
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El
Review №1

It would be nice if they removed the security tags. That is how my son got his Christmas gift :( Very sad!

El
Review №2

Can you even imagine me going in the middle of the afternoon this past Saturday, when their parking lot and store were bursting on all sides with Christmas🎅🎄🎁 shoppers? Yes, I did. No problem, their outstanding employee, who knew what was on every single shelf in the store had all-the-time-in-the-world to share what people wanted to see and buy. I will share a handful of items that were delightful 😂😹! Stuffed panda 🐼 bears 🐻🐨, and a large variety of extra large 🐘🐋 animals 🐶🐇🐈🐕 - very good to allow children to cuddle and love their pets. Legoes, Star Wars sets, Baby dolls, Barbies with her costumes for every holiday, kitchen sets - with all the Just Like Home appliances to make ice 🍨🍧🍦 cream sundaes, a variety of cookies, etc. They also had fabulous 😍😻👍 bikes in all sizes, scooters, and helmets. They had some amazing cars 🚗🚙🚘🚕 for children. to sit in and drive - one was a Porsche. All types of new board games this year; a train 🚂🚄🚅🚈 that comes in smaller sets but also can cover a considerable area if you invest in the big one. It is dazzling! Also remote control enormous trucks 🚛🚚🚒 are available. Lets be real - their store is every childs dream Christmas 🎅🎄🎁 workshop come true. My advice: Hurry in while what you want is still plentiful! Items are truly selling like hot 😍☕♨🔥 cakes! Enjoy!!!😀

Te
Review №3

Provided what I needed. The staff are super friendly and caring. I can tell from the people who helped me that they love their jobs. I hope that Toys R Us will be around for later generations enjoyment!

St
Review №4

Its a shame to see that Toys R Us us closing its doors for good. But despite that fact, most of the staff are still putting their best foot forward and providing the best service they can offer to help their customers enjoy their experience until they are no longer a part of our community. I will continue to treasure this place long after it is gone.

Vi
Review №5

The people are sweet and friendly when they help you. They are knolagable and you can still register for a baby shower in store. They have what other stores may not have and good deals. They have free parking and helpful workers.

Lo
Review №6

Overwhelming supply of low quality toys that lack imagination and educational opportunities. You really have to hunt through all of that to get to a rare few good options. There are plenty of great toys out there, and ToysRUs just doesnt offer them. Their only redeeming factor is that they carry a decent selection of LEGO.

Jo
Review №7

There is a wide selection of toys here that your kiddo will ask for. Luckily, their sale prices are incredibly reasonable and the employees are kid friendly; engaging them in lighthearted conversation. All in all, its really what you want from a toy store.

Lo
Review №8

Daughter loves this place.Needs more lights in the parking lot.Friendly staff. Always excited to help

Ma
Review №9

I love Toys R Us. So many childhood memories. It will be so tragic to see them loose the battle against evil Amazon. Theres nothing like going to an actual store, especially for children. :(

St
Review №10

Im going to miss being able to come in shave such a wide variety of toys in this area it was the only major store that has all the toys the box stores dont carry.

Ai
Review №11

Good deals, keep yours eyes open and I didnt realize they also have layaway here which is great

Fr
Review №12

Awesomeness I went with my nephews and niece. Birthday parties and supplies to keep all the little ones from not have enough FUN

Da
Review №13

I was surprised that there was not much stuff on their shelves. I havent been to this store since I was a child and was dissapointed when I took my son to see the lack of products that was on their shelves. Always good memories from this store, I hope they can stick around.

Ma
Review №14

Helpful staff. Online pickup worked well. Very clean and organized. Staff answered all my questions about buying scooters for my kids.

se
Review №15

Great big toy store, lost my son for a min in there, cuz the place is so big. Heard the elevator shaft is haunted. I wanna check that out.

St
Review №16

Exactly what it is toys I called to have something on hold the lady I talked to was nice and helpful found what I needed (baby ox clean) hard to find in stores but got the last one

Me
Review №17

They always have what I am looking for and have friendly staff particularly to my son and since it is his experience at the toy store I appreciate him receiving great customer service.

Je
Review №18

ALWAYS has been Great Experience going to Toys R Us!! Havent been there in quite some time; Yet 5+ employees recognized me &/Said Hello, How have You Been;/So Kind and Friendly!!

Bu
Review №19

Kids love going here obviously and its easy to find what im looking for... Customer service is great too!

Pa
Review №20

Good selection. My kids love going here even if we dont buy them anything!

Ro
Review №21

The workers are helpful but the store itself has a serious lack of inventory when I went there.

Br
Review №22

Love Toys R Us!! They have very helpful and friendly staff! And they price match!!!

Ti
Review №23

Pretty terrible toy store. So understaffed I feel like i might get mugged in the Lego aisle.

St
Review №24

👍 👍 👍 👍 👍 we love the store! Everyone is so great and helpful...we also love the rewards and email receipts 💋

Ce
Review №25

Very helpful staff every time I shop here, great selection of toys & books for my little girl.

ry
Review №26

Love the products but prices are still too high compared to other stores

FR
Review №27

Went for the Pokemon Go Plus. Looked online & called the night before to find out what time they opened and how many they were getting in. Was told they open at 10am and were getting at least 50 in stock. We showed up at 9:45am to find that they opened at 9am and only got 17 that sold out immediately. When I spoke with their customer service rep all we got was a snotty Sooorreeeeey. Theres plenty of other places to shop where their employees arent trained so piss-poorly.

Je
Review №28

I love toys r us. Great deals and awesome toys

Fr
Review №29

Great store w/Great on line services. Fast/free delivery.

Le
Review №30

Im sad that its closing, thanks for all the fun memories toys r us.

ma
Review №31

Great place but they are closing so everything is like 40 to 60% off

ge
Review №32

Love going here with my son he has so much fun.

Em
Review №33

Visit was good....but made me sad.Im still a toysrus kid and Im sad that my kids wont grow up with that.

Th
Review №34

I LOVE IT SO MUCH!!! BEST STORE EVER!! SUPER NICE WORKERS!! FANTASTIC SERVICE!!! PLEASE DONT CLOSE!!!

A
Review №35

Now that they are closing and prices are actually affordable I enjoyed my visit lol

Je
Review №36

This place is ok if youre looking for a particular item. Very limited on their baby items and a lot of the time they having low stocked shelves. Hard to find help some times

Ch
Review №37

I got help at the front door found exactly what I needed good visit

Mi
Review №38

Still have alot of items in store. Most items are only 50% off since they are going out of business. Last day is 6/27, they should discount even more as it gets closer to closing. Sad to see them go.

Ma
Review №39

Sorry to see them closing but a lot of good deals

De
Review №40

Nice toys but I will never buy electronics like Tablets, they dont hold up to kids standards like the packaging says it would, so far my son has had his Nabi dreamtab for a year now with no problems

Je
Review №41

I always have had a great experience at Toys r Us in Eugene, Oregon. One time I was driving to Roseburg from Salem and needed to exchange some toys we bought in salem because we had those particular ones already. I got there right at 10pm (closing) and they still helped me out and waited for the exchange. This was very important to me because we still live about an hour away from Eugene. So, this act of kindness saved me alot of time, money, and kept me out of trouble with my kids! My son is Autistic, so he doesnt always understand why we cant do some things at certain times, and this time he didnt have to be disappointed because of the great dedication to Customer Service at Toys r us in Eugene, Oregon! DEFINATELY will recommend to family and friends!!!

Ch
Review №42

Pokemon Event was great! Lots of fun for the kiddo.

Kr
Review №43

Shopping in store and online is worse than the damn DMV!!!! They advertise easy convenient store pick up....soooo not the case!! No one could help me and took an entire hour! Store was empty, not busy at all. Staff members were not on break or lunch justMIA. Worst of all when someone came to help they were looking for the pregnant lady(me) and I am not pregnant!! I am 510 and weigh 160. The woman who said this is like 54 and at least 200lbs!!! She looks like shes expecting triplets!! Ok....was not mad. Lots of ignorant people. I placed an order online. Wanted to get my son ozobot evo. Just sent me an email that I MIGHT get it in January or that they will just cancel it altogether! I tried to cancel as Santa does not deliver in January. No such luck. So now I have to just wait and see!! Process was a hassle. Told me to go online to my account into my orders and, naturally, stated that I do not have any orders!!! Had to call a few times and did not wait less than 45 minutes each time. I will NEVER shop with toys r us again!!! There is much more to add, but Im sure you can get the idea. Considering sending them a bill for the aggrivation, hassle and wasted time!

Gw
Review №44

Always very helpful. If they dont have they will tell you where to get it.

Ca
Review №45

Had a very good verity of of all the things I needed and the things that I ordered online.

El
Review №46

Nice place and the employees are very helpful when they are available.

Al
Review №47

Good deal spent 259$ and saved almost 50$

Sh
Review №48

So sad to see it closing. Great people who deserve good jobs

Sn
Review №49

Its a ToysRUs. Kind of nice going early in the morning with the entire store to yourself. Prices are a little expensive, but they price match Leading Competitors.

Ch
Review №50

Keep up on wwe action figures need more new ones

Br
Review №51

Love Toys R Us. Sure am sad to see it close

Sh
Review №52

You can get great deals and great toys. 👍

Jo
Review №53

Lots of fun stuff. Kids love coming here!

As
Review №54

Great toy selection, but below average customer service.

An
Review №55

Edit: This place no longer exists!We love visiting this place, the lines are always slow, but the toys are fun!

Ch
Review №56

Good selection. Good sales. Friendly staff.

La
Review №57

Great store, sad that they are closings🙁😠😥

Ky
Review №58

Fantastic deals, great selection of toys even those with special needs such as autisim. Friendly staff, sad to see them go.

Co
Review №59

I still need to do a review for Monster Higgen, great customer service!!!!

de
Review №60

They have a great selection in toys. The prices can be a little high but its worth it with the amount of toys.

As
Review №61

Helpful employees and always have the toys my kids love!!!

St
Review №62

Clean store and friendly staff. I love shopping here with the little.

Mi
Review №63

It took three days and two separate trips between my husband and I to purchase a playpen for our son. The employees were extremely rude and lazy in the process; refusing to check the back for my husband so I had to ship the playpen to store. All this did was force another employee to get the pen. When I went to pick it up, the employees I dealt with were rude to me and customers around me and were a little too stoned to be at work in my opinion. Will NOT be purchasing there again.

Ja
Review №64

A bit pricy but good selection.

Sa
Review №65

Found what we were looking for. We had fast and friendly checkout service

Ji
Review №66

Most Toys R Us are very similar and this one is no different, however the cashier was very outgoing and friendly which is becoming a rarity. I was disappointed with the Barbie selection very little clothing I went there thinking they would have the largest selection.

An
Review №67

Fun to see all the new toys and cute books.

De
Review №68

Friendly helpful staff, excellent selection, decent prices.

Na
Review №69

Dont care for lack of service..Never any good deals.. overpriced !

Ni
Review №70

Its a shame they are going out of business and I have never had a bad experience there.

Ma
Review №71

Too bad its closing and out of business. Best toy selection this side of Amazon.

B.
Review №72

They are never open whenever I go there. Plenty of parking though.

El
Review №73

Great deals! So sad they are going out of business.

Ji
Review №74

Will miss this place when it closes for good.

ch
Review №75

Fine unless its holiday season

Je
Review №76

A worker rolled her eyes at my daughter for unknown reasons... so i took off a star

ch
Review №77

Nice process mixed up though and still nice service.

Co
Review №78

Its fun to look at the toys, but they are so overpriced

Sa
Review №79

Never too Crowded and always ample parking

Am
Review №80

These people are the rudest, worst people to work for. Ill never step foot in one of those filthy stores again. Also, the bathroom, yuck.

Ti
Review №81

They didnt have what I was looking for, but the store was clean, well laid out and the staff was helpful.

Ch
Review №82

Every trip to Salem my 6 year old begs to go, luckily Im still a kid at heart!

ta
Review №83

Lots of stock. good service

Ma
Review №84

Im so sad Toys R Us going out of business. Its like a piece of my childhood is gone. I will always be a Toys R Us kid!

De
Review №85

My grandson and i make this a monthly outing. So sad they are closed down.

Po
Review №86

I still havent bumped into the ghost that supposedly haunts the joint. But I keep trying. Lots of toys and games here. Most of the games involve watching kids try to whine their parents into purchasing something. Usually a plastic fairy.

Da
Review №87

Went to going out of business sale and prices were advertised as being up to 30% off, but nearly everything was only 10% off. Given that the original prices were inflated over market didnt make it much of a sale. The stores layout also lead to dead-ends and having to backtrack. Not very well organized at all.

je
Review №88

I already miss toys r us... need a toy store chain back

Al
Review №89

Who doesnt love this place? Its a kids dream! Some grown ups to😁

Mr
Review №90

Dirty run down store. Not fun.

Ed
Review №91

Very old and poorly maintained. But still have an okay selection.

Am
Review №92

Prices are so high, but the staff was friendly. Sad to see it go!

Am
Review №93

Great store to find kids toys.

ma
Review №94

Well their was no to in the mens room and someone left a hand written note! Sale is a joke no wonder they are bankrupt

Er
Review №95

Honestly its all a mess as they are closing. Not much is for this review anymore. RIP Toys R Us.

ky
Review №96

The rumors are wrong. Toys R Us is not going out of business.

C
Review №97

Same as any other TRU ive been to

St
Review №98

Still carry every toy youd ever want. Just like when I was a kid.

To
Review №99

Do not use the bathroom and your visit may go better than my visit.

Ti
Review №100

So sad they are closing down will miss shoping there

Information
100 Photos
100 Comments
3.9 Rating
  • Address:1133 Valley River Dr, Eugene, OR 97401, United States
  • Site:https://stores.toysrus.com/or/eugene/toy-store-eugene-or-8009.html?utm_source=google&utm_medium=organic&utm_campaign=rls
  • Phone:+1 541-485-8742
Categories
  • Doll store
  • Toy store
  • Game store
  • Video game store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:9AM–9PM
  • Friday:10AM–7PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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