I was in need of some Bungie straps for a problem at home. The store was neat and clean and the Staff was very knowledgeable and knew what Ile to direct me to the bungies.Thanks again Auto Zone for all your help!!
Clean store, fairly helpful staff and a solid in store selection of parts and tools needed to get your car fixed up. Definitely one of the better parts stores left around here.
Not bad place to get some parts
Super fast courteous service
Great team here. Dustin helped me charge my battery and test my alternator free. The sales team here is really helpful.
Very nice service, looked clean, followed the pandemic safety guidelines was helpful and also got a rad looking silly face matching keychains that my 2nd oldest daughter picked out for us while we were there as well.
Worst service ever dont know how theyre in business.
For certain parts .I go to auto zone... u get great good customer service..
They have most of the parts you may need or can order them.Had trouble reading code on my Sons car, trying to figure out why the check engine light was on.
Nice have second store in Everett between two I always find what I need with great helpful people
Wow I was over heating and in a spot when I pulled in to this AutoZone. I had a heater hose fitting break off at the fire wall on my Diesel Truck, not only did they have the right part, the Regional Managers were in that day and they even help me figure out how the get the broken fitting off and new one back on getting me back on the road again. Kudos to all of the staff and the Big Bosses for helping a Veteran out in need and not treating me like just another sale. Even my Golden Retriever Sabella got some lovin. A+++Thanks AgainJohn and SabellaGreen Chevy Silverado
Awesome customer service!! Thank you autozone! Not only did the man come outside in the rain but he had to 3 times, did it with a smile!
Worse web site Ive ever used, after a half hour I gave up trying to SHOP for a idler arm for an old dodge van . you guys are losing money and customers because of the poor set up of your web site for sure. try it your self.
Almost wrecked on the way back to Seattle from Friday Harbor with daughter and her dogs in the car. Dustin at AutoZone saw how stressed we were about repairing the two snapped wheel studs and loaned us some tools plus stayed with us til after the store closed and his shift ended to make sure we were ok. This is exactly why AutoZone was my first call. My second and third calls were to my wife letting her know that we were in good hands, practicing social distancing/masked up, and safely back on the road. Thank you Dustin. Thank you Brian for promoting Dustin to a grey shirt. Thank you AutoZone for being open til 9pm.
Its ok not my favorite place for car parts. They have mostly what you need especially when It comes to interior accessories and auto fluids, car wash and wax, wiper blades etc.
I go here instead of OReilly because the service is faster, and the 10% veteran discount actually applies to OIL, whereas it does not at OReilly.
Christina is a awsome help as always
Fair place to get your auto parts
Bunch of lazy people especially the manager. Very rude and Unwilling to help when ask to locate an item. I went to oreilly instead and they employee there were helpful and was able to locate the O-rings I needed it. Never come to this autozone again!
They were very good and helpful . Got everything that I needed.
Staff is very helpful
Went in and asked the guy for a 43 inch v belt. He asks me what does it go on? I said a 1940 Ford tractor... he says... oh I cant help you I cant find that in my computer. I say.. you cant just go and get me at 43 inch V belt? He says... if I cant look it up in the computer I cant find it. I say.. its a 43 inch V belt whats to look up? I know what family its in. Its an L4. He looks at me and says...I dont know what that means. I say.. where is your v-belts? Ill teach you how to look them up. He says..okay... And I literally have to go to the shelves in the back with him and teach him how to read the sizes of the belts on the sleeve to determine the right one. I also taught him how to use the belt Sizer tool they had hanging on the Shelf next to the V belts. This guy had to be 50 years old and did not know how to size up a normal everyday V belt. AutoZone is getting to the point of being completely useless.
Auto zone is always friendly and extremely helpful. They gave me only what I needed and didnt try to get me on the most expensive thing there. They explained each option and its benefits and lets me decide. I bought to brake pads and rotors for my Jeep. I will never know who 4th e customer was behind me, but car guys stick together. I have only one good arm and couldnt carry both rotors out. I told the guy at the counter I would be back to get the other one (they were busy at the time). The guy behind me asked which vehicle was mine and I told him, not thinking about it. I put the rotor in the back of my Jeep and saw the guy, bringing out the other and he put it in my Jeep. I will never know who is is but, if you are reading this and remember me. Thank you.
100% excellent,and fast service.
Long line only 2 people working on a Saturday... any other day of the week and there would have been 5 employees...
I needed a turn signal bulb. I bought in a spare bulb & asked if it was the correct bulb. When the clerk looked it up, he asked me what year my car was & if it was front or rear. I told him front because I mistakenly thought he was asking front or wheel drive. When I finally figured out he had sold me a bulb for the front I went back in to return them. I also brought in my old burned out bulb. Thats when he told me he said front or rear turn signal. He never said turn signal previously! He then told me I already had the correct spare bulb, after he had said that that bulb is not for your car. He couldnt refund me for the in-correct bulb, offered no apology & argued with me that he did ask me if it was front or rear turn signal. I wont be shopping here again.
Autozone Auto Parts has very helpful, staff ready and waiting to help, service was quick. I bought to brake pads and rotors for my Jeep and am very satisfied.
Knowledgeable staff
Excellent service. Needed a new battery for my Kia. Went to pep boys as they have a service department, was told there was no way to install today. Went to auto zone (no service department) and left 15 min later with an installed battery. Know my new source for parts.
The service is amazing here the staff is very informative and helpful have many great options and different products always found what I needed.
Very worst store in Everett, terrible customer service the managers absolutely Rude and has no respect for her staff or Customers And smelled of marijuana... Very little knowledge for parts. The Store is absolutely dirty. Employees rather play with each other then help customers. ..
The 5 minutes I was there was to buy a radiator cap was enjoyable.
Friendly, only one car in parking lot so i could park with my long trailer easy
Always great help when I need it. Definitely my go-to Auto Zone.
Parts people from 1980 working with knowledge of cars. Mostly. Computers not so much
Kind, polite and helpful
I recommend Auto Zone to all my friends and family. Great customer service and product availability,
All I needed was Breaks! The staff is Incompetent, could not get help at all today ! and the management seem not to care I think that troll is on drugs . This place is unfortunately not Worth going to for help at all.
Helpful and had what I needed at reasonable prices.
Went out of their way to help me, amazing help
Great new Young Lady clerk. Super cool.
Came in late and they still were willing to help me out.
Most of the staff know what theyre selling and are very helpful and friendly!
Read the fine print on their invoices. Their return policy is shady. If the packaging is damaged they wont refund, even if the guy working is the same guy who sold you the wrong part the night before. Their parts data base isnt accurate. Go to Napa as theyll get it right the first time. Also, their rewards program has some fine print that is worth reading. It sounds like it promises big returns but it only pays out if you have a big purchase all at once. Otherwise it doesnt add up. Again Id go with Napa but even OReilly has better rewards
Try to get a heater core or from this gentleman at auto zone didnt even try every other place carried this part the he took 2 seconds to tell me that it was not in his system blah blah blah.
They try to be helpful but advice was way off base
Helpful staff and one of my needed items but not the other. Picked up a couple of small items I didnt go in for 😉
Good and quick service. Good prices.
Very helpful, staff ready and waiting to help, service was quick. Battery for my truck was in stock and ready to go.
Easy to worth with. Knowledgeable staff.
Great help for any auto parts you need..
Came her to get a few parts for our car. Staff was knowledgeable fast and accurate
Very worst store in Everett, terrible customer service the managers absolutely Rude.Is the 5th time im try to check my engine light on and they never have time to do it, this last time they give me the scanner to do it my self.
Its hit-and-miss with this store sometimes you go in there and you get staff thats very friendly and very knowledgeable and then other days you go in there and nobody knows where things are and they seem too busy to want to bother helping you
I have a comercial accout . i trust their parts and like the people there
Good service at the Medford store
Helpful staff
I try and deal with Keith, very knowledgeable and helpful.
Great service. Thanks
The crew is really helpful
Friendly helpful staff :)
TERRIBLY CUSTOMER SERVICE!! Went in on 2/3 to get my check engine light checked and the workers seemed more worried and rushed to get me out of there. Too continue their conversation on their plans for Saturday night. While there was no other waiting customers in line, GO TO ORIELYS!!
It.s not thereThey are rebuilding
Great customer service
Good place good staff
Great and helpful workers
Sold me the wrong sparkplugs for my car.
I like the layout how the parts finders are out front rather than behind the desk
Always helpful.
I like to get my auto parts here
Clean, well stocked, nice people
Friendly, knowledgeable manager.
Not bad parts, or prices
Very good attention
Hit and miss with staff
Good team
Always helpful
Friendly service
Ok place
Very helpful
Good place
EXCELLENT
Very clean, very friendly staff
Excellent service
Very good service
Excellent
Well
Buy things for your car
BB