Extremely rude manager. He accused my wife of stealing something she was a actually trying to return. He needs some people skills if he wants to continue in management. Or he should be demoted.

I love this place! My service animal gets very excited to go pick out her treats & her food! All of the employees have great customer service skills. The prices are good & I dont have any trouble for having my service animal with me when I go there for anything.

Big Lots, great for patio items n deco. Very low prices!! Inexpensive Carpets, nice classy front door mats for $5-$10 each. Towels, linen, comforters, all at shockingly low costs. Must visit to appreciate. I was surprised to see beauty and bath products, as well as 5-6 aisles of grocery items!!! Drop by, not crowed at all.

Lots of items here. Just not sure what you will find. A little bit of everything. Good priced furniture & lots of other items.

Better only few household things.

Four stars for being fun to look for deals.

Kinda empty and what was there wasnt straightened out on the shelves. it honestly a store I will visit very often, to me it was a much better store before it moved.

New Store. Fantastic sales clerk in the furniture section. She knew exactly what stock she had and we were in and out with a new mattress, loaded in the van and on our way home in 15 minutes-ET

The prices for Christmas lights are AWESOME!!!! I was able to buy more boxes of Christmas lights than originally planned because of their great prices!! They are a lil over priced on other items. Overall the customer service is great!!

Friendly people. clean store. much better than the old big lots site. layout of the store is also better. There is always something new there that i did not know i needed.

I did not find the savings I thought I would find. Store was clean and well organized .

The cashiers at this location one in particular is really awesome. He always has a happy demeanor and Ive never seen or experienced him being rude or anything to anyone.

They have nice fireplace brick front but they dont really act like they want to sell

THE BIG LOTS WHEREU SHOP CLOSES AT NINE.I ARRIVED THERE AT35ERE WAS EMPLOYEEAT ENTRANCE I SAID YOU ABOUT 20 MINUTES ANDSHE REPLIED YOU LIKHAVE8 MINUTES I SAIDNO I LOOKED AR MY CELLTO SEE THE TIME I SAID IT AUTOMATICALLY SET ITS SELF WORLD. WIDE.AND AS LEAVING I VERYBLUNT AND SAID THATSHE NEEDED TOLEARN HOW TO TELLTIME. SHE PROCEEDEDRO SAY. THINGS TO METHAT WERE NOTUNPROFESSIONALAT ALL.I WLL NEVER. EVER SHOPTHERE AGAINI DONT CARE IF IT IS THE LAST STORE ON EARTHNEVER WILL I SPENDNT MONEY IN THATESTABLISHMENRTSTORE IS LOCATED ON THE CORNER OFMASSON ANDEVERGREEN WAY

Much nicer than the old 75th street Big Lots! Its a lot bigger and you cant beat the prices and because it moved its not nearly as crowded. I was in and out with more than I went in for because of how inexpensive things are! Check it out!

One stop shopping.Friendly customer service.Shelves are well stocked.

You never know if you are going to find a bargain that you cannot live without.

I actually enjoy going to this Big Lots store in Everett. Plenty of parking and different types of things not found elsewhere. There prices are not much more than usual and checkout is fairly quick. Not great overall, but an easy to shop store.

Lots of spring stuff already!!! Pretty and fun items for you and your home. Super nice people too.

Clean store, and have some really cute cloths

Employees were pleasant and bathrooms were clean!

Went in for couple things... Bought more than I was expecting. That always happens. Love this place

Genuinely low prices on things you actually want.

The employees are super nice to places always clean and bright

This is another wonderful store. I always find what Im looking for and then some and the prices are pretty reasonable its a big clean area with a multitude of merchandise. From Candy to furniture and everything in between. And the people that work there are sweets can be. I would highly recommend Big lots to anybody anytime.

The grandchildren went Christmas shopping with their own saved monies. They each bought presents for all 11 family members. They were so excited. Thank you, the store in Everett, Wa was so well stocked and friendly employees.

Favorite place to buy gifts

Always have unique stuff and good deals. We get our furnature from here.

A good place to go if youre looking for furniture.

I love this location. Clean and fairly well stocked. I would have given them 5 starts but they didnt have the color towels I was looking for

Great prices and selection. A little of everything including home decor, food, beauty supplies, pet care, toys, electronics, cleaning supplies, automotive and a great selection of affordable nice furniture. I especially like the selection of outdoor yard and patio furniture and accessories. Lots of outdoor lighting and garden accessories.they always have very unique seasonal and holiday decorations. Everyone can find something they like.

Decent selection, but I was happy with what I did find.

Busy lines here in the holiday season, but usually really quick. Store is clean and is laid out well.

Always great service

Had a good experience shopping. It was very spacious and had a variety of furniture and bedding. Prices were reasonable. 😊

This big lots is okay if they dont think youre stealing from them but if you go there and you get a carpool of stuff theyre going to follow you around like youre stealing from the place even when you have a pocketful of cash it doesnt matter they try to get too young people and they arent very helpful they didnt ask me if I didnt even help at all but when I checked out in fact you saw that I was spending money was nice to me then

Sold me defective item and tried to hide it. Found out the loveseat had a tear in the cushion. I called Marysville, WA store and the manager Sorenson couldnt have cared less. No help. I was told to purchase another online. I tried to order another, but couldnt pick it up at the store. Online the only option was to pay $149 delivery fee! So, Ive got to physically go to the Everett, WA location and find out if I buy it there can I take it home right away? Why wasnt pick up at store an option online? Anyways kudos to those who helped me. Mark, Terry and Mary at your Everett, WA location.

There was lots of inventory. The store was clean.

The staff are friendly, but recently purchased a mattress here on late April and realized a month after that it was infested with bed bugs. Ive never had bed bugs so when weird bumps appeared I assumed it was mosquito bites by the time I had realized the 30 day guarantee had been over, Im still dealing with this problem to this day. I wont ever buy furniture here again.

I found a few good buys. But, their stock seemed low. There was a lot of empty shelf space.

Better variety then Lynnwood location, my opinion.

Yes love the furniture available in now!!

Brought a few items, because Ive been shopping at biglots in other states for years,never did I expect to return an item with my debit card, ba told the money would take 7days to be put back onto my card...now were on day, 13 no money, called the office, the financial dept is 3WEEKS BACKED UP......SO I HAVE NO MONEY FROM THE RETURN, NO ANSWER WHEN I WILL GET MY MONEY!!!!THANK YOU BIGLOTS FOR BEING THE WORST EXPERIENCE IVE HAD!!!!MY SHOPPING EXPERIENCE WITH BIGLOTS IS BASICALLY HOW 2020 HAS BEEN.......TERRIBLE!!!!!I ADVISE THOSE SHOPPING HERE TO NEVER HAVE TO RETURN ANYTHING BECAUSE THE STORE IS USELESS!!!!THE CORPORATE OFFICE IS USELESS!!!!AND THEY COULD CARE LESS ABOUT THEIR CUSTOMERS!!!!!!

I Love Love our New Big Lots! It is so nice and spacious! My friend needed to find 20 gifts $15 and under,; she found 13. I found some sport bras for my 3X size, which is unheard of,

It was great.

Rude employees/managers. All I’ve gotta say

Didnt really have anything in the store

I like this store. Always I can find good deal and reasonable price.

I didnt buy anything but I like the selection and will possibly be back to purchase a couch, possibly. I dont know if I will, but I like the selection and the store is clean.

Upgraded products, help full

Great selection and great prices. Also customer service is great.

Friendly service but many bare shelves. Always good deals though.

Love the new store so much bigger!

Great prices, fun finds

Its okay, not the greatest on sales, like I thought, but their just okay. But the furniture is super wonderful......

Big lots is not the same as it once was. The prices have gone up so much and if Im going to pay more for something, Ill go to another store and get better quality.

Great, had what I needed and virtually no one there and nice n cool inside...

LOTS of BIG sectional furniture. Seasonal decore. Limited on other things.

Had to wait forever for our couch then it was ripped and havent heard back from them on how they are going to fix it

Nice place, friendly staff, good selection of products.

New store, well-run, great deals, plenty of space.

Needed to be restocked. Badly. Interesting choices of items you dont find in other stores.

Great store.

Awesome customer service here.

Dont remeber visiting but live big lots since 2002 in arizona

Great prices, friendly associates.Well stocked in merchandise.Big, clean restrooms.Ample parking.

The manger of the furniture department, Jaime, puts customer satisfaction above everything else. Best furniture buying experience ever, because of how accommodating she was pricing as well as pickup.

Had a decent selection of stuff but shelves were a little bare. Could have just been needing a restock.

I feel so disappointed of this store. only lies I receive from them. I spent $1000 dollars on some couch and love seat and also paid for coverage too and the material deteriorate 3 months after purchasing .i try for almost two years to get a money back or insurance coverage and after all this time they just said there was nothing they can do for me.PEOPLE PLEASE THINK TWO TIMES BEFORE BUYING SOMETHING THAT EXPENSIVE AT BIG LOTS! There is a manager name Jamie and supervisor name Steve they told us they will do a store credit and after all this time they just lie!

Even though this place always looks like theyre going out of business (ie: lots of empty shelves, limited selection of items, etc), I always have a great shopping experience. When I said they have a limited selection, I mean they dont have multiple varieties of the same item which is honestly more convenient for someone like me because Ill waste so much time in Walmart deciding which brand to get, or whether I should buy generic/name-brand. Big Lots unintentionally makes the decision for me, which is fine because at the end of the day it doesnt matter anyways lol. Also, my social anxiety appreciates the nearly vacant store 👍

I purchased a sectional on 5/18/2020 we picked it up on 5/19/2020 When we got it home and after tearing all the wrapping off, we put it together and noticed the whole bottom part of one of the chaises was stained, we didnt know if it was from the way it was wrapped or what! So the next day I called Big Lots and they told me to call the warranty place which I did, and every time I called I was hung up on......So I called Big Lots back and was offered to exchange the piece when a new one came in or 10percent off, I chose to wait for the piece!!! Never did I get a call back. So three weeks later I was finally able to get ahold of someone at the warranty place! We registered my couch and she said they will send out solution!!!!! It is now July 31st, I have called the warranty place at least 10times to get nothing!!!! I called Big Lots yet again and told the girl each step I went through when I called the place! She called them and after 15min she called me back and said she went through the same steps and that I was right. So she said she finally got ahold of someone by just letting it ring and not hitting any buttons, she gave them my claim number and was told I should get the solution to clean the couch by the next week!!!! That was two weeks ago.....So I called the warranty place today, got ahold of someone, to be hung up on in the middle of the conversation😡 Anyway called back, they said they would send it out immediately!! We will see.....Im just very frustrated and Angry that I have this brand new couch that looks like I bought it off Graigs list from someones home.......

Love this store! Staff is great!!Deals are fabulous!!!

Great store. Great value for your money 👍👍..

The new store is a lot bigger and less crowded than the old location

Ok store did not have alot of things but some fair prices

It was slow when I went no line ups

Love the various products and prices the store has.

Clean new store.ok prices not a big selection of any products.

Its big, organized, and has a wide selection of things

The cashiers dont hate their lives, instead they are extremely nice!!

Fav go there at least every other day spend to much money but worth every pennie prod is always amazing

They are in a new place they are bigger and more room and more stock to choose from then they had at the old place. Its a nice experience at this new store you will like it.

Large new space, loving the new digs! Clean and well organized.

Store is great some of the employees need to be reminded they are there to work

A much better space for this store! Prices were meh but overall clean and tidy with appropriate staff levels.

Overall Big lots is a great value. Like so many other stores right now, they have very limited choices.

When you are in the market for stuff you dont need this place never disappoints. Grab some candy, holiday decor and a bed they have something for everyone haha

Very friendly good selection

Great customer service. Always helpful.

This is new place its very big, because of holiday season they dont hace much stuff in the store but its ok

Store was clean and everyone was adhering to the face mask and social distancing. I was very satisfied I will shop there again

I dont think its quite ready to satisfy customers theres not a whole lot of stock theyve got a lot of work ahead of them with the holidays coming I wish them all well.

Nice employees and nice selection! Great store!

What happened to the low prices?! Seems like most items are cheaper at other stores. At least personal care items and household stuff. Can find same stuff at dollar tree for less $$

Clean, friendly service

I enjoy shopping here,great custom service

Great place to shop.good prices,friendly employees.the store is bigger,brighter and cleaner.love it!

1 star for The location and the set up...its alot better than the old building. I had 3 items to return and the experience I had was the worst. After I was rudely pointed out that its past the return date the manager was called up; ran couple things gave back the receipt and returned to continue a seperate conversation with someone else. I not only felt disrespected but was treated like a thief. I provided a receipt and have not used the items I was returning! Having an infant and being a new mum isnt easy! Lets just say, we are not shopping at big lots ever again.

Wide variety of merchandise from food, electronics, furniture to toys. Good prices

Lotta stuff I didnt know I wanted but had fun shopping