I have always stayed away from the big box stores for building materials and hardware. Since the 80s I have always dealt with Kuiken, primarily at the Emerson or Fair Lawn branches for building materials. PRICES ARE EQUAL TO OR BETTER THAN THE BIG BOX STORES. I recently dealt with Tom Kennedy at the Fair Lawn branch for purchasing Trex deck materials. My deck contractors usual source for Trex was out of stock for two months or more. Tom was able to secure the necessary materials in less than a week. Delivery with their truck was on time and efficient. Communicating with Tom either in person,phone or email was always without any hassle. I highly recommend Kuiken.Very few businesses have this type of professionalism any more

Good luck getting an order from these people. Matter of fact, good luck getting a response email!

You can buy 2x4s in Home Depot $4 cheaper than here. Kuiken is gauging prices. I still have account in there but I won’t buy there a thing

Service there is great. The young man Brandon there is very handsome and nice. He deserves a high five. 10/10 the face of Kuiken Brothers.

Worst customer service experience in my life, all the employees are slow and dont have a clue of what they doing. Waste of time should all get fire

Horrible place for delivery if you are a truck driver

Fast response to emails and service counter guys were great even though they seemed very busy.

They have the best selection of moldings and architectural millwork products in NJ. Great guys to work with

Very good service and I recommend it

In the shop in Fair lawn The worst service I’ve ever had,seriously this people who work in sale service front desk looks like they have been brought there with force,very impolite and high attitude,never again will shop there😡

Ok, very helpful.

Place is hit or miss with some bright spots in old school neighborhood service from the right employees and fair prices.

They dont stand behind the product. They send product damaged from factory and they expect you to take it. Terrible service

Very good customer service....The lumber is very beautiful looks very rich....

Very Disappointed!!! Bought a Anderson Patio Door with a 3-point lock system about 8 years ago. The Lock Mechanism stopped working so I called Kuiken Brothers in Midland Park where I purchased it and asked if they had the part and if it was under warranty. I was told I had to fill out a form and somebody would get back to me... I asked how long it would take? They didnt really know. I was also told the part was in Allendale and would have to go to Midland Pk. to pay for it and then drive to Allendale to pick it up unless I wanted to wait a day or two, where they would then have it delivered to Midland Pk. So I decided to drive to Midland Pk. with the defective part. Upon entering upstairs the guy at the counter didnt know what was up. Another guy with a orange vest saw me, look at the defective part and told me to follow him. He got me the part, I paid for it and left. Didnt have to go to Allendale. Yay! The next morning I got a phone call from, I think, Mr. Dykman who wanted to talk to me about the form I filled out. I mentioned I already picked up the part and fixed the door myself and that I was the homeowner. I asked if it was by any chance under warranty? He said yes for 10 years. I mentioned its only 8 or 9 years old but I already bought the part. He said thats too bad and theres nothing he can do about it now that I already bought the part. REALLY? I asked if I could bring the part back and start all over and he said no. He then mentioned he keeps the part in stock in Midland Park for Warranty situations and that he goes through them like water. Really? Like Water??? Why did Kuiken Brothers sell me a door that has Lock problems??? And then not honor the Warranty? So Im out $186.59. I think if this is under warranty I should at the very least be reinbursed. Thats just good business. I also tried to get in touch with the President of Kukin Brothers, Douglas Roy Kukin with the hope he could remedy the problem, but could not. We did our whole Kitchen and Doors with Kuiken Brothers and now Im going think twice about doing business with them in the future.

Professional, Efficient, and Friendly...definitely recommended for ordering Millwork!

Best company around. Dave is the man.

Terrible service

Really bad customer service