Good place to go when you need that specialty item that you cant find at Lowes or home Depot. Staff is usually pretty knowledgeable. Upon my last visit I needed a part for a stihl weed eater and unfortunately the two people that I dealt with ended up telling me that what I needed was unavailable. Problem with that is they are an authorized stihl repair facility π€¦ββοΈ and sometimes you just get people that dont know what theyre talking about! Overall a good place if you need some assistance though
Definitely will not be back all employees on floor make you feel very uncomfortable.they will follow you around the hole time watching you.also will ask you question after question then stand there. I live right down the road Ive been there multiple times thinking it was just a one or two time thing but its not. I know they probably had thefts but that dont mean they need to go to that extreme. to the point where one lady had a clipboard walking around and every time I looked over she was at the end of the aisle looking out the corner of her eye at me and my wife. at one point we couldnt even turn around in the aisle because it how many employees there was coming up and down the aisle or messing with stuff on the Shelf. as soon as we would walk out of that aisle and over to another one literally nobody would be there they would either be one aisle over from us or next to us asking questions all over again about what we were looking at
Super friendly staff and service. We were looking for the new power cord. Staff was willing to help us find the power cord online with other suppliers because the power cord they had there wasnt fit us. Thank you so much for your service. We appreciated!
I met there to make a purchase from someone. I was pulling a 16 trailer with me. I was having problems with the lights and trailer brakes. When I got there I pulled the wire connector out and there was mud and road gunk and packed in it. I went in and was immediately asked by a gentleman who worked there if he could help me. I told him I was looking for some kind of electric connector cleaner and maybe a can of Duster. He lead me right to it and I got what I needed. Check out was quick and easy.
Very helpful staff, got me in and out with what I needed promptly.
Great store and I try to shop here because its around the corner from me, but have not been there since I asked an older gentleman where something was and he grabbed me by the arm and pulled me towards the aisle. No harm intended probably but should avoid touching female customers
I dont like buying anything from ACE way over priced. Had to stop here though needing a plumbing part and paid twice what I could have got anywhere else.
Great store! Sales associates are VERY helpful π
Wonderful local business who still treats their customers like we matter. β€οΈ
Went there with my son over the weekend. Sat and waited for them to open at 10:00 along wit others out in the parking lot. At 10:10 they still are closed and people left to spend their money elsewhere. I like Handyman but they are literally cutting their own throats.
Good people to deal with..m
Always very attentive to your needs. Keep it up
Great store to get what you want just around the corner I can get all the supplies I need I love this store
Prices are a bit high but the staff is helpful. Wish they would just automatically have our military discount in system. I will buy things at Lowes as I know I dont have to carry all my ids just to get discount.
Great little hardware store and I bought an amazing new rake there. I know that sounds weird, but it was a $35 rake and its a killer.!
Such a great staff. Eric is the best! They are all very welcoming and they treat you like a friend. They also carry products you cant find in other local stores.
Had a Honda replacement key made here. Super easy. Brian was great!
Nice local place. A lil pricey but its cool
The wait time took awhile for customer service but overall the help was excellent on showing me how to use the product and even started it up for me.
Customer service was below par. We could not find any staff to assist us, and when the cashier asked about a rewards card and was told yes but we did not have it on us, we were blown off. We will not be returning.
I shop here religiously!!! The staff is very friendly and knowledgeable. I would recommend shopping here for any kind of handyman project for your home.
Usually can find everythingI am looking for. Everyone very friendly and helpful
Very friendly and go out of their way for you.
Ive always been pleased with my experiences at all Handyman Hardwares. These remind me of the old time hardware stores when I would tag along with my Dad. There is always a kind person available to direct me to what Im looking for. Plus general browsing will most always turn up that unusual item that none of the big stores carry.
I can never find any thing there when i ask they always tell me that they just sold out or dont have it
Much better than going to the box stores. Locally owned and great service!
Awesome better than Disney world
Didnt stand behind their product. Tried to return a splitting maul that my son got me for Christmas. The handle split as seen in picture. He didnt save the receipt. They confirmed that it came from their story, but wouldnt do a store credit, return or discount on a replacement. I wont be going back.
Great service.. I recommend this place! Furthermore, I was not harassed for not wearing a pointless mask. At least there are some businesses with common sense. Let your patrons make the choice.
Always a great place to shop everyone is very helpful
Workers thru the store were very friendly. Cashier was not friendly and didnt offer a bag to put my purchases in. Had to put small things in my pocket to carry out.
Change your website. It says you have post office services and I went in and was told its only UPS. Waste of time.
The staff is prejudice. Told us to move but didnt make the car behind us move.
Good service and prices
Had exactly what I needed
Gentleman at Fairborn store helped me. Name was Dave. Did excellent job in helping/answering questions. Next visit I will ask for him.
Walked in this evening around 5:15pm and was first disappointed to see a customer walk in ahead of me without a mask. As I entered i saw the clerk at register waiting on a customer. I spent about 5 minutes getting my goods when I went to the register to see the same customer being waited on. The young man was obviously struggling. There were a total of 4 people in line waiting to check out. I walked to the back of store to see if they would open another register. I found 2 associates waiting on the man with no mask and they were huddled together looking at some product. I asked the older gentleman if he could open another register and he said he could open but there was no one to man the register. I found him to be dismissive and unaware of how foolish he looked with 2 Ace employees standing side by side helping 1 unmasked customer. I left my items on the paint counter and left.I was so disappointed by this experience as I have been coming to ACE for many years. If I dont have to go to Lowes, ACE is my first choice. I ended up going to Menard and found the associates ready to help. Then when I went check out, there were plenty of open lanes with no wait to check out. I was worried about how Menard might put ACE out of business but after this evenings experience, it is all on ACE and their associates as to whether or not they survive.
Handyman is a good place to shop at, they have excellent service.
Love this store. everyone here is always helpful
Hometown friendy store!!
Very helpful.
Favorite hardware store
Theyve got everything and if you cant find it somebody there will find it for you great service
Its a real downtime little hardware store. The employees are always very helpful
Handymans employees are always helpful with information for items youre looking for. Although the sale item I was looking for was sold out in all area locations. The gentleman who was assisting me wrote the product info down & suggested I order in their app online & have it shipped to the store w/free shipping. Very good service to customers @ their Fairborn store.
They always seem to have just what I need. In and out within minutes.
Great place to shop, good selection .easy in easy out
Nice store and friendly staff.
Pretty good selection, even if they didnt have what I was after. (I ended up making do with a suitable substitute). Store was very clean and well lit, in spite of being a bit cramped. My only complaint is getting accosted by 4 different employees within 7 minutes. Can I help you find something? Finding what you need? Anything I can do for you? Yeah, actually, give me a minute to get my bearings and Ill snag you if I decide I need help, okay?
Mike was very helpful in checking inventory at the Fairborn location as well as other locations.
That saying, Ace is the place is still true today.Always find what I need there.
I found exactly what I needed, and several things I dont need yet.
Fairborn Handyman took great care of me as usual! Super nice employees who went out their way to help me. Quality customer service is the norm for this store. Its nice to be waited on by people who really care and they treat you as Family. Thank you Fairborn Handyman!!
Nicely organized. The helper knew where everything we needed was.
Helpful friendly people. Got what I needed and was on my way. Yeah!
I got keys made here very quickly and for about $2 a piece. The keys work as expected. 2 of them I had to sand down a little piece of for them to fit better, but still work well.
Ace Hardware stores always have very helpful staff. This store is no different. Great service! I needed a mix of several things and they had it all at good prices.
This Ace has been extremely helpful! We have a house build in 1959 that has original plumbing, electric, fixtures, & windows. When we have gone to Lowes we have never received the help we needed but every time we go to Ace they point us to the correct items each time. Their prices maybe a tad higher but the service is excellent which makes it worth it so we dont have to hire a professional for small jobs we can do ourselves.
Had to have a key made. Quick in and out. Helpful, focused associate. Friendly, thoughtful cashier. Overall good experience.
I ordered 2 furnace filters. They always have what ever I need. Fast and friendly. Love to shop here.
Not as big as the big box stores, but friendly and helpful staff!
They had what was needed and helpful. Dude was cool
Nice place. Overpriced but they employ the nicest, most helpful people. You leave there more knowledgeable than when you went in. So you realize that you got a good deal.
Nothing makes me happier than great customer service. This review may have been a 1 star review if not for the fact that the owner went beyond what he needed to do to right a wrong. We dropped off some window screens that needed replaced about three weeks ago. They told us that it would be a bit until they could get to them. That was fine because we werenβt in immediate need of them. We called today to see what was taking so long as weβre having a party here next weekend. Two hours later the screens WERE HAND DELIVERED AT OUR DOOR, NO CHARGE. This is why we stay local. Thank you!
What can I say handyman is great easy In and out love itβ¨π¦ΈββοΈ
Great place for a quick in and out home improvement needs. Better than the big box stores when you only need a few things
Recently moved away from an awesome ACE. I moved into a new neighborhood and needed some keys. The new-to-me ACE did not disappoint. Great service, friendly workers, and great technical support. The only thing that changed is the faces.
Good hardware store. Dont have to walk over a football field like Lowes or Home Depot, but they probably have what you need.
Awesome staff
Perfect little local hardware store. Everything youd expect and then some. Friendly and helpful staff, local products, and convenient location!
Excellent selection, good customer service! Very helpful staff!
The attention of the associate and cashier were very thorough and professional.Unfortunately I had to return because the keys I needed cut would not work in the locks. After they attempted to recut them I just took a refund because the keys still didnt work.
Good store, very friendly staff here and they have just about anything youll ever need for home from paint to do it yourself projects. Prices here tend to run 10 to 15 percent higher that the chain lowes and home depot but its nice to stay in town, make a quick stop and then return home. Nice store and I visit frequently. If you ever need a chainsaw chain sharpened or a lawn mower blade this is the place to cone. The sharpening service here is second to none.
A lot of choices & price ranges.
Got everything I needed, the associate that helped me was super helpful. She gets an A+. Plus I got a super deal on some begonias for my wrought iron planter. Handyman great as always.βΊ
Excellent local hardware store
Friendly neighborhood hardware and do-it-yourself store. Great folks that can guide you and answer any question. Broad selection of hardware items, electrical, some plumbing, many tools both small and large, paints and solvents, garden supplies. Specialist in outdoor bird food and feeders, with discounts for regular customers. Propane tank refills, cinder blocks, name it...
Friendly folks. Most things in stock. Easy to find things. Military discount.
This hardware store has everything.
Associate was helping another customer and repeatedly assured me that he would be with me in just a few seconds. The associate then went off with the other customer to a different aisle, I waited and waited, finally I went looking for the associate and found him just as he finished helping the first customer. The associate then asked me if there was anything that he could help me with, I said yes and proceeded to lead the way back to the original aisle. On the way, another customer asked the associate which aisle locks would be in. The associate simply left me and walked off with the other customer. Time to take my business to a store where they dont even pretend theyre going to help me instead of one where they lie about it.
Always friendly and knowledgeable.
They Told A Place to Get My Snowblower Fixed
Just quick trip
I always get great help in finding what we need from good service members here. Keep up the great work.
Helped me find the hard-to -find thumb screw I needed and I didnt need to buy a package of a dozen. Friendly helpful service!
Very nice they always have what I cant find other places
Great staff. Had a good selection.
The people were nice and the sale items were easily found.
Great friendly service, my go to hardware store.
Prices a little higher than the big box stores. But I appreciate the quick and friendly customer service - something lacking at big blue and orange sometimes.
Always exceptional customer service and they have most anything you could ever need.
Helpful employees, that share a great depth of knowledge! I learn something every time I. Come here
Nice store. Its smaller than most but has plenty of the usual necessities.
Great solution for hardware needs. They sell individual fasteners so you dont need to buy a box of something when you only need a few.
The lady at the cash register was very nice to us and helped us to where we needed to go.
Great location with just what I needed. Employees were knowledgeable and helpful.
Very helpful,in finding paint that I needed! Everyone was so friendly!
The staff and owners are looking out for you. Always trying to help. I like it for being able to find common and some not so common things. Very Very community orientated.
Had what I was looking for, at a reasonable price.
Very nice place to shop.