I love shopping at Michaels. They always have what I need. And they have so many things I want, but will have to wait to spend my money.

Arrived there with my kids. My son likes to draw so we went to get black canvas. There really wasnt any warmth of a welcome when we entered. It seemed to be they were a little short staffed. The staff there were pretty helpful. Store was organized and pretty clean. We found what we were looking for.

Had a picture framed came out excellent.

Their product seems lower than usual. This is mist likely the result of a competitor nearby.The upside to their store us the great customer service coupled with their low prices.

Love Michaels because they have so many interesting things to see and decorations for every season! It just makes you happy to look around! Theres so much potential to make something youve never tried to make. Its inspiring.

Michaels employees are top-notch. The prices arent great...but they do price match.

Love the fall season at Michaels. Employees are helpful and store is clean and organized. The only problem was only 2 registers open and really long line.

I love looking through this place! Just found some good clearance items, so Im happy! Wish there were more sales more often. Buy one get one free is my favorite!

I was in the store with my puppies and while I was there an Caucasian female worker was really rude to me she indirectly told me to stop talking while she was talking to an fellow employee. 😑 we all shead the same color blood treat other how you want to be treated !

This Michaels is great! The staff is always helpful and items are always on sale!

Im sorry to see it dwindling because of hobby lobby but one thing Michaels has that they dont is Halloween. Thats a blessing.

Never have stock available went back and hoped the reason fo no items on shelves was because of merchandise reset, but untrue still no merchandise on shelves, smh....

Michaels actually had what I was looking for. And it was on sale at hobby lobby but they price matched and gave an extra 10% off. Thats pretty cool!

How are you not going to take Apple Pay??! SmhUpdate your systems with the amount of money yall charge for items 🤦🏻‍♀️

No reasonable size of newsprint paper, employees werent much help.

This place is dirty. The staff can be mean and some what scary.

They are advertising over 15,000 prices reduced. I think thats after 15,000 prices were increased even with a 20% discount the item i was after wood drawing board was still over 100% more expensive than Blicks or Amazon. Do you due diligence (research) before going.

Always clean, well stocked and employees always willing to help. Make sure to get your coupons!

Wasnt crowded, since it was my first time there, I had difficulty finding the place that does framing.

Love this store for their selections. Always good to wander and browse.

The customer service is really terrible here. They should hire friendlier people. I’ll stick to the Vallejo location.

Who ever is stocking or putting back returns needs to do a better job, because every single fabric cutter I picked up was in the wrong place the price where it was placed was wrong it would be very much higher... I had the associate to do a price check, so I went online and order it for a better price.

It was a clean,organized store. The clerks were very helpful and friendly.

In my experience it can be difficult to get help, employees often appear busy and or seem to be preoccupied. Check out lines can be long, usually only one register open.

Wish they carried the old Shafer ink pens, no need to buy a whole kit just to write someone a decent card greeting.

I Always find what Im looking for. Love Michaels.

A lot of nice things to buy it make and sale items 😊

Most awkward experience Ive ever had at a Micheals store. Felt like i was being harrassed by the employees. One in particular who was a short older lady with short curly hair abruptly asked, as I was walking minding my own business, if I needed help with anything. Threw me off guard a little, as she was not even looking at me when she said it, so I didnt know who she was talking to. I replied that I was just looking for something. She said under her breath, just making sure your not up to something. Then as I was leaving, I was waiting to leave at the entrance/exit, and she was there saying, Im not sure what YOURE doing. While I was waiting for people to leave or exit so I could fit through the door. Felt like overall the employees can be a little pushy. Then again, probably not their fault in this case. Probably a management thing. Ive been shopping at different micheals locations for years and have never had a problem. I understand we are in a pandemic, and workers are putting themselves in harms way to get by. I do too. I get it. Still, Im never rude to my customers. The world doesnt owe you a favor lady. Stop pointing your finger at it. You should know this by now.

If I could give this place zero stars, I would. I recently ordered a frame for one of my pictures. They told me that it would be done by August 2nd. We went in three times to see if it was ready, and they kept telling me that they havent received the product (frame) I understood until today. I was fed up by the wait and how rude they were. I asked for a refund, and they were so rude. The lady helping me out would grunt after saying that I didnt have my card, and I would like my money back in cash. She got mad and stormed away to go to another cash register. She never said to follow or stay, so we waited, and she comes back yelling, are you coming or not. All we asked was for a refund and got this? Then she goes and talks about my race? And says comments like these people ...Hispanics and rolls her eyes? Id like a number to give a complaint, please.

Great sale going on and the cashier was very friendly today!!

Store was clean and employees friendly and tried to be helpful, unfortunately they didnt have the thread I needed for plastic craft.

Great for crafts

Not good whatsover. This location lags behind in two main areas: a wide variety of available goods e.g. as upholstery tacks and subpar customer service. At least the cashier lady was helpful.

My overall experience was great but the employes are some times a bit to over pushy always asking if i need assistance.... No thank you if i do i will ask.. Other than that store is clean employes (most of them) are friendly.

Its a little run down but still has a decent selection and is more affordable than hobbly lobby. The staff is always super nice too.

Their custom framing is the best!!

Beautiful decoration flowers and other items.

Im so glad Michaels is open. The staff is knowledgeable and always up beat.

Shelves are all empty and the store is messy. Off to hobby lobby tomorrow.

The manager was really helpful in directing me to the right aisle. I found and bought a lot of items on sale that I didnt plan on buying. The waiting time in line was very short. The only down fall was when it was my turn to be waited on the employee closed his register and left without any explanation.

Only art supply in town. Got the market cornered and they know it. Online would be cheaper but having an easy in & out brick is nice. Plus you can bring your dog in store with you. Now its a fun field trip!

Love Michaels, great variety, great prices, Lousy Check-out Service !!

Michaels is a very nice store to shop at for your hobby or craft needs. Its in a nice location to get too. And always parking for everyone.

Nice and clean Michaels with nice people but they are hard to come by. The price for framing is crazy expensive. Can find better prices in the local area. Is nice to fine simple thing you need for projects.

Picked up some cute frames for my daughter to paint on. Nice place, easy to get to. Store was set up for Christmas. Short waiting times.

I love craft stores. This one is nice.

No longer sells the baby yarn I have been using for over 10 years.

A fun place to get into spending trouble when searching for craft items.They have a large selection of great ideas for any occasion and they are reasonably priced. A good place for sales and discounts.

Love shopping here

Nice store. However, there is never enough store workers to help the customers. Thats been my experience when I go in & again on this visit. I had to look for someone to help me twice. When I found someone to help, they were happy to tell me where the items were that I was looking for instead of taking me to the location. It definitely does not appear they are customer focused.

So much stuff

Michaels is my all time favorite store since I love crafty stuff! I love the monthly discounts and every day coupons on their website! Ive sent thousands hundreds of dollars at Michaels if not thousands throughout the years!

Parked in front of Michaels but shopped at Nugget...

Great store. Nice and big and will stock. Was in to get Halloween treat bags and the had several varieties

Took some time to find someone to help me. Better prices online. I ordered 2 frames and will pick up at the store today. Saved me $20 for the online order and store pickup

I always like going to Michaels and getting new creative ideas. Plus being a member you get great coupons on their website.

If could rate 0 stars I would. Ordered online for in-store pick-up. Was given 1 incorrect but similar item. When went back to return, was treated poorly by the staff. Who insisted it was impossible for me to be given the wrong item, and then once realized pick slip showed 1 of 2 correct SKUs, first insisted I wasnt charged if I didnt get 2 of correct item. When I showed them my online order and charge, offered to return it on a gift card. Finally got my money back, but never got an apology. Terrible service! If there was a zombie apocalypse, and this was the only store that sold axes, I wouldnt go.

Great store! Some Michaels stores are a little messy and even dirty. This store was so clean and organized! Thank you for making my shopping experience so pleasant.

Not as many options with fabrics as hobby lobby but staff is helpful and loads of other crafts

Went here with my girlfriend to buy some beads and paint and a few other art supplies. Lots of helpful staff. A little too helpful, if truth be told. In just about every aisle we went we were approached by staff from asking if we needed help finding anything. I started feeling like I had done something wrong, or that I was acting shady somehow.

Great help the workers at the framing Dept are extremely knowledgeable. They make awesome recommendations. Always great sales and coupons to be had.

Didnt have anything jewelry stuff in stock

Always a great experience at Michaels! There isnt too many down sides they have all of the supplies youll ever need including disposable air brush kits.Only down side I would say is it is a tad expensive but you pay for quality!

Staff was very helpful. We were doing a DYI project

It had customer service out of the world and I’m just a kid soooo does this really madder? I hope so I also hope I can go to the store again!

Amazing place for crafters of any kind! I usually buy my planner stuff here but I recently starting crocheting and they have AWESOME prices for the spring sale. The cashiers are always friendly to me even when returning items and all that extra headache with making sure I have all my coupons added correctly!(:

Michael’s offers almost everything you could want for crafts and writing. They have great sales and always have a coupon in their flyer. The employees are helpful to assist you finding something you desire in the maze of stuff. The aisles are not very wide and I sometimes get stuck with my wheelchair but can usually make my way to where I want to be. They have a huge area with stationary supplies on sale. Good fun store.

Its okay for a Michaels. They seem to carry darn near everything one would need but not in huge quantities. From what I could tell, almost all shelves were neat, tidy & stocked. Polite staff are helpful and courteous. Their yarn selection is pretty decent, they had a couple of skeins that I have yet to find elsewhere.With all that said, the store does feel cramped & is dimly lit. Although there are multiple registers only one seems to ever have a cashier at it regularly. Expect a line of 3-5+ people at all times, while taking between 5-20 minutes to get through the line.

I was able to find some of the materials I had in mind to make bracelets with a group of girls.

Use the 20% coupon on their website.

This is a great art and craft store.

Gary friendliest cashier. They dont always have what you need. Selection good on certain things but not a lot of choice on card crafting items, embellishments, stamps, etc.

Got just what I needed to finish up my Moms Mothers Day gift. Cashier was very pleasant. Thank you!

Great deals and prices

Came here looking for a Blick Sketch Book. The employee who I asked to find it had never heard of it (Kind of weird). Nevertheless, the employees are very friendly and the store is well stocked.

Though they have moved things around it still has a pretty good selection of items. Specifically it could ve a little less cluttered and be stocked better. Other then that its a great craft store.

I was looking for a seasonal item that Michael’s carries each year for back to school. Unfortunately I could not find the color I was wanting at my local Michael’s. So upon visiting the Michael’s in Fairfield, CA Mary provided such amazing customer service. She and her team not only checked their stock but went above and beyond by calling additional stores to check inventory levels, to see if they held the color I was looking for. Even though we were not successful online or in the stores around where I live, I do appreciate Mary’s time and effort.

Cheery staff and plenty of crafting options and ideas.

I had shared with an associate that my house had burned June 3rd. I was being causes what I bought. When I got to the register the associate said her coworker suggested they give me an associate discount. That just made me cry and made my day.

Excellent customer service

I love this place. I always go for one thing and end upcoming out with 10 things or more. They always have great deals, look at their adds they change deals weekly.

Great store, always has what I am looking for.Has a good variety of supplies.

Great place to get all the stuff I need for my daughters baby shower. I love this place

Heaven!

I was just at this store, showed my Military card and the paper coupon, bought a lot of stuff since I was going to make lots of crafts for my children, got home and did not get any discount I called to speak to the manager, and got to be the worst manager of a Michaels Ive ever spoken too, not only was it very inconvenient for me to have to drive all the way back but also would have to return everything then charged again so my card would be charged twice, and they literally have me almost all $1.00s!!! In cash! When they should have returned it to my card!!! I didnt pay cash !The way they did this not even a oh Im sorry once but so rude! Worst store ever, I will never EVER come back to this store EVER!

I love this place! Its my go to for DIY crafts/decor or premade decor items.

The manager was very helpful. They didnt have all the items I needed, but made the effort to try & help me. The cashier was also friendly as well. Overall good experience.

It was great, I found everything I needed, and the employees were really nice.

Got everything i want. Good deals too awesome employees.

I adore Michaels. Everything and anything you need for crafting and creating. Cool stuff for kids, always good sales.

The store was neat and organized. The staff were friendly and knowledgeable. The restrooms were but didnt have tissue in either stall.

Dont get me wrong I love this company, however some of the staff here are so rude. Simply trying to call and ask if an item is carried in store will get you not only an attitude but being hung up on as well. Employees here need to reevaluate themselves and whether or not its the right job for them.

The staff is polite. Good selection and they have good sales. Dont count on coupons though. They give away a ton of coupons but theres all these loop holes that make them unusable.

Phone service is not that great, but the store is very clean and the staff are very helpful. Prices are a too high. For example, at walmart a water color pad was 4.99 and here it was priced at 11.99. Thats a huge difference and prices shouldnt be that high...

The staff is very nice and made me feel at ease. Great customer service.

Can now hang the large picture.wull return Sunday with pattern for correct size wood

Love this place they have everything n on sale.

I LOVE shopping for craft making items. I sew,make jewelry, paint,draw. MY family members are artist and WE all LOVE Michaels.

I was very impressed with the help I received, I filled my cart and asked an employee to safe my cat with my name on it as I had more shopping to do. She even took my cart up to checkouts for me!

A smallish store with an odd layout and different products than what Im used to. Very friendly and helpful staff. Clean, mostly well organized, and unlike some locations their flyers still have the coupons in them.Large parking lot and easy to see if youre driving around the mall.