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Pool Stuff - An Outdoor Emporium, Inc.
5323 S Gilmore Rd, Fairfield, OH 45014, United States
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Pool Stuff - An Outdoor Emporium, Inc.
Comments
Cr
Review №1

Gave it a four star, Because they were out of spazzas eucalyptus spa crystals. But the lady who runs the place is awesome, I just love her!

C
Review №2

This store is well organized and staffed with people who care! Very knowledgeable with pool care. Very pleasant experience each time l visit Pool Stuff😀

Jo
Review №3

Stopped in for a pump strainer basket and spider gasket. They were very busy. It was the week before Memorial Day. Helped right away by a young man. Limited stock. The president of the company took over at the request of the young man. She tried finding the items I needed in a catalog and said if I called back with make and models she would try to order from the warehouse. A for effort. D for results. I ordered from Amazon and had both items I needed in 2 days.

TE
Review №4

This store is awesome!! Amazingly kind employees when really know their stuff. Highly recommended!

Je
Review №5

Had them put a unground pool linner in and within a year the linner was coming out around the coping they said they could fix it so a couple of weeks went by no sign of them then after numerous calls to Jill at the store they finally came out and tried to fix it but a couple of days later it was coming back out again. I called Jill she said she would call the guys and find out what was going on. Then Jill said they could fix it with adding a new piece of coping around the pool above the original coping but it would cost around $800.00 but I told her to order it and do it. Well I waited a couple of months thinking it was ordered so I called Jill again and said I haven’t heard from your guys what’s going on ? Needless to say they now said that wouldn’t work so I got tired of waiting on them and they weren’t going to do anything. I spent $ 2000 to $2500 for a linner that didn’t last a year and I have spent a lot of money with them on chemicals and a dolphin pool cleaner I will never step in that store again terrible customer service. I found out they put in a linner that was cut to short that’s why it kept coming out. This was over a 2 year period and i Mercer heard anything from them since. I wouldn’t want anyone else to go through what we went through with there service.

De
Review №6

Always great service, honest and willing to help! Highly recommend for your pool and outdoor needs.

Ti
Review №7

Great place with friendly and helpful staff. Wont go anywhere else.

Na
Review №8

Owner is very knowledgeable and helpful! Thankful shes in the area!

An
Review №9

Best place for all your pool needs

Ro
Review №10

Quick service and they know their stuff.

Ri
Review №11

Good family run pool supply store. Owners are very helpful. You can find some unique items for your yard and patio here.

Br
Review №12

We had been to several different pool stores, and received questionable advice from them. A neighbor told us that if we went to Pool Stuff and wed never go anywhere else. He was right! Jill is always friendly and willing to help, and in our experience he knowledge is unmatched!

Lo
Review №13

Very knowledgeable staff. Honest and experienced. Keep up the good work!

Su
Review №14

Friendly and willing to go the extra mile to help. Very helpful and knowledgeable. We had never owned a pool before and they helped us so much so we could do it ourself.

Mi
Review №15

Best place to get pool supplies been going there for years. Don’t even think walmart, pool stuff has better prices and better products and they Specialized in everything about pools. I’m a professional and I educate my customers in what I’m going to do and explain everything to them as well the owner and her employees taking care of there customers.

Gr
Review №16

Always extremely helpful!

CE
Review №17

Great nice people

C
Review №18

This is the only place we go for our pool supplies. There truly is a difference in the quality of their products. Very knowledgeable staff!

CO
Review №19

This place is amazing! This is our first year owning a pool and the staff was Super Friendly! I had a very comfortable experience and they didnt try to get me to buy a whole bunch of items, only what I needed! Definitely will be coming back!

Ch
Review №20

The staff is incredible and very knowledgeable. They can pinpoint any issue and give you step by step instructions to fix it. I wish I had found them before spending several hundred dollars at a competitor who did not come close to helping fix the problem.

Kr
Review №21

Very friendly and helpful and even loaded the items into my car.

Ma
Review №22

Great family,great service,wonderful selections and Superior Store !!!

Ta
Review №23

Always knowledgeble and polite goes the extra mile to satisfy customer repeat customer since they opened TAYLOR AND THERESA ROE

li
Review №24

They know their stuff. Will not mislead you for any reason. Always truthful and Right

Sh
Review №25

Highly recommend!! Store is well organized and staff is extremely helpful. Love the handmade items that are for sale as well.

Mi
Review №26

Best place for pool equipment/chemicals. I wouldnt go anywhere else! Great customer service too.

Ja
Review №27

Very friendly and helpful and knowledgeable. Tested my water sample to see how I needed to treat my hot tub.

Mi
Review №28

Usually has everything you need for your swimming pool or hot tub in stock.

Pe
Review №29

Great experience on my first visit. Will be back when I have more needs.

Ke
Review №30

Great little pool store - very knowledgable and friendly pool experts. Sometimes they can be busy and you have to wait a bit for them to sample your pool water but they are worth the wait and helped to rescue my pool.

To
Review №31

Pools are expensive. They put you on the least resistive path for maintaining a consistently clear pool.

So
Review №32

Great store. Very helpful with all the pool need.

Th
Review №33

Very helpful will return

Ry
Review №34

Very helpful and knowledgeable. Wont sell you things you dont need.

Do
Review №35

User friendly.

Ga
Review №36

Very helpful and very pleasant experience!

DA
Review №37

Best place for pool supplies.

Ca
Review №38

HasEVERY pool supply needed!

St
Review №39

Great service

Ji
Review №40

Extremely helpful!

R
Review №41

Pool stuff completes me

Je
Review №42

Great

Information
5 Photos
42 Comments
4.9 Rating
  • Address:5323 S Gilmore Rd, Fairfield, OH 45014, United States
  • Phone:+1 513-874-3660
Categories
  • Hot tub store
  • Swimming pool supply store
Working hours
  • Monday:10AM–2PM
  • Tuesday:Closed
  • Wednesday:10AM–2PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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