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cold stone creamery, 94533
1586 Gateway Blvd c9, Fairfield, CA 94533, United States
Comments
Bi
Review №1

Ive been coming here for years with my kids, weve never had a bad experience, the employees are always kind and helpful and the ice cream is the best! Keep up the good work

Cl
Review №2

Cold Stone Creamery is the very best. You pick your base ice cream flavor from a huge selection, and on a cold marble stone they mix in all the candies, goodies, nuts, fruits, chocolate, caramel, cookies, etc that you like.You end up with the best ice cream Creations imaginable. My favorites are the cheesecake base ice cream flavor and add strawberries and graham cracker crumbs. You get a strawberry cheesecake ice cream that is to die for. You can also take chocolate fudge ice cream, have them add real peanut butter, chocolate, nuts, smashed up peanut butter cups, and add chocolate syrup to make a peanut butter fudge dream.There is no limit to the combinations that you can make, its just insane. Ill include pictures of the recipes and the different types of ice cream that you can doctor up to bake your greatest creations. This place is so good its evil.

Le
Review №3

The ice cream wasnt bad and the price wasnt either but it wasnt worth waiting 45 minutes.

Ga
Review №4

Best ice cream, with varieties, They mix m&ms and Kitkat, ends up being so good. I never really liked cookies and cream until I tried there cookies and cream. All the flavors they add and mix together makes every flavor of ice cream good.

Is
Review №5

Good ice cream and shakes, i highly recommend the Oh Fudge shake .

K
Review №6

Poor service, poor attitude. Ive waited for 15 minutes to be served. One of the associates processed someone elses order and then took someone who has just walked in, even though they saw me waiting. None of the other associates reacted. Ive waited some more and left without ordering.

Sp
Review №7

Waited in line for an hour, after placing our order the girl forgot it as she was making it.Then, she took the cup with the ingredients and transferred it into a shake cup, then, took the cup into the back behind closed doors 3 times!!! After 20 minutes of waiting, she served us a runny/watery shakeWe also ordered a strawberry shortcake, the young man who scooped the ice cream, held the ice cream in the air with the spatulas as he talk to another customer to the point where I had to request that my ice cream not be exposed to the COVID 19’ air that long as he conversed with another customer... The staff was EXTREMELY SCATTERED and all over the place, definitely in need of organizational/listening skills across the boardWe were no longer interested in the order and declined

Ka
Review №8

Ice cream here is delicious. Located in a nice shopping complex with so many shops to visit and little park for the kids. The park has a train for kids and sitting area for adults to keep eyes on their children while they play.

Ma
Review №9

What can you you say but great ice cream. Lines can get long in evenings on hot days. Not the cheapest but the choices of flavors is good making a near endless possibilities of combinations. The staff are all very friendly, someone is doing a great job of training them.

Ca
Review №10

The best cold stone we’ve ever been too! The 3 girls working were so sweet and professional!We were blown away by their genuine kindness! The ice cream was amazing too!

am
Review №11

My family and I love Cold Stone for a treat. The staff is always friendly. We enjoy their signature mixtures or picking add-ins to the ice cream.

St
Review №12

Waited 15 minutes in 80 degree weather only to be told they were out of waffle cones... This was not a surprise heat wave, so maybe forcast and prepare your business a little better. We ended up not ordering anything and just leaving.

Je
Review №13

This place is absolutely awesome. I love the catchy singing Vibe when you walk in, the general demeanor of the employees is happy, and the products are tremendous. If youre looking for ice cream, this beats Baskin-Robbins hands down.

Je
Review №14

Good variety. My children enjoy the creamy texture and flavors. I personally like the green tea flavored plain. Worth the trip.

Te
Review №15

It was good ice cream and quick service. I think they need to learn a new song though as we heard it 4 times in line and it was the only song.

Do
Review №16

First time ever here (Yes Im weird) and I love it! Fully custom milkshakes! Will say Reeses mixed in coffee ice cream, was not what was expected. Still good although not for me. Experiment with flavors anf mix-ins and have fun with it!!! Just dont forget to tip for all their hard work!

Ni
Review №17

Great customer service got a cake for my wifes birthday was taken care of fast and they did an amazing job I feel for them though having to sing everytime they get a tip they do it no problem I personally would hate having to do that but they are amazing being able to do that no problem great employees

Lu
Review №18

I asked for Jr Mints and was scoffed at 😂 It wasnt until I was leaving that I realized that they had Ghirardelli Dark Chocolate Mint. Teenagers! They almost got 5 stars. I might be prejudiced, but I think theirs is a bit creamier than others.

Ka
Review №19

They have a new ice cream, baked banana bread Mmmm! I substitute the French vanilla in Banana Caramel Crunch with this ice cream and its 🔥. First week of Fall in CA and its 90° so of course they were busy at 7PM, but I was in and out.

Ki
Review №20

Love the ice cream but the staff was disorganized, mixed up the size cream as well as flavors. Had long line because they made a lot of mistakes.

Al
Review №21

Used to work at this location back in the day. There has been many improvements to the store itself. Ice cream is still as delicious as ever and staff was very friendly.

Ek
Review №22

I had a sea salt caramel with Heath bar and Reeses peanut butter cup and it was so good OMG I cant wait to get paid so I can go and get that again but get it in the bigger size

Ja
Review №23

Great place. Ice cream is delicious and the people that work there are fast and friendly.

Jo
Review №24

Im lactose intolerant and ate some anyway if that says anything.

R
Review №25

Ive always been a fan of cold stone. Its way more affordable than froyo, too. And always so satisfying 😊

Wh
Review №26

Please be aware this place may take money from you unknowingly! I purchased a milkshake and the young girl swiped my card and decided to put a tip on there without me knowing l. Very unprofessional!! Stay away.

Ni
Review №27

The ice-cream is obviously delicious and the staff are quick and very friendly!

Er
Review №28

Very solid dessert. Not typical Ice Cream... Very sweet with multiple tasty treats mixed together.

jo
Review №29

How you going advertise a fudge truffle frappe all over the store, and when you try to order it your employees tell they dont know how to make it? They rather cheer like cheerleaders if you tip them. Terrible

Mi
Review №30

Best ice cream shop ever, the items that you can add are great

Ka
Review №31

Very nice and clean ice cream store. They cary a variety of ice cream flavors, and ice cam cakes, with a variety of toppings. Very yummy!!!

Jo
Review №32

They would not and girl didnt know the code for free birthday icecream

Da
Review №33

Mango sorbet w habenerjo tajin bring own talk on best sorbet trust me.

Av
Review №34

Great ice cream, but they need to listen better to people ordering

Hi
Review №35

Ladies who work at Cold Stone are always friendly and mix the ice cream with love. 👍🏻

Br
Review №36

Just love their ice cream . Simple as that. Good place to take a date to ;)

L
Review №37

Great ice cream with a bit of a high price tag.

Ta
Review №38

I asked kiwi for two flavors and I looked and then saw it and it didn’t look like it had two so I went back and asked and she said yes and now I am home and I don’t have both my both flavors. very unsatisfied

li
Review №39

Yum Coldstone. Birthday Cake Remix is my disgustingly sweet yet delicious jam.

Ka
Review №40

Awesome!!!! Had more then 15 people in line and i was still out of there in less then 5 mins!! (I was the 9th person in line)👍👍😍😍😍

ta
Review №41

Pretty dope place. When you give them a tip, they sing some weird chant thing that was pretty cool. Or atleast the people that worked there when I went in sang the chant.

Tr
Review №42

The staff was great but the milk shakes were not.

Ch
Review №43

The service is really good amd the ice cream is fantastic

Er
Review №44

I like Baskin Robbins just as much as CS. Not a big fan of mix ins.😏

Je
Review №45

Love the service you get here. Kinda pricey but worth it.

GL
Review №46

WOW! LOVE THE ICE CREAM!!❤ $$ kind of high, but worth it!

li
Review №47

They sing for tips.... Its awesome.

L.
Review №48

Their stone is actually cold on a hot day unlike other ones Ive been to. Service is fast and efficient.

ta
Review №49

I always love tje coffee ice cream

Cu
Review №50

Some of the employees need to curb their attitudes.

Na
Review №51

Staff were awesome, very funny and great personalities, very knowledgeable and helpful. Made this a great visit

Sh
Review №52

Very bad attitudes every time I go.never fully mix my ice cream.lost a customer

Ka
Review №53

Yep! Definitely going back

Ch
Review №54

Great ice cream best place to go to 🍦🍦🍦🍧🍧🍨🍨🍦🍧🍨

ma
Review №55

Good food and great staff

Je
Review №56

Always a good place to get ice cream and cheer up!

Ar
Review №57

Ice cream is rad. Always a good treat

Ky
Review №58

Always seems to be extremely busy, there for the wait times can get fairly ridiculous. Prices are steep for simple ice cream, but it is delicious.

Ro
Review №59

Very busy place but fast service

Be
Review №60

Cheating with cold stone the person waiting on me gave me a low calorie sherbet and said we have to stay focused.

Je
Review №61

Goog good ice cream bro

Ke
Review №62

Very delicious but expensive so I will only go there once or twice a year as a beautiful treat

Ja
Review №63

Great

Ar
Review №64

Loved it! Great service and amazing ice cream ❤❤❤❤

Br
Review №65

Love this place is so good

La
Review №66

It was a very busy time & long wait. Needed more employees during peak hours.

aq
Review №67

Yummy, how can you go wrong with ice cream.....your way

An
Review №68

Its pretty good

Ro
Review №69

The best ice cream in the world

st
Review №70

Best ice cream ever.

Cl
Review №71

Too many good flavors

Cy
Review №72

Yummy creamy ice cream

Wo
Review №73

Its always busy, but the ice cream is sooo good!

Te
Review №74

Over rated over priced

st
Review №75

Ice cream the way my fam wants it!👍

Ke
Review №76

I cannot give a rating as I have not been here

Ic
Review №77

Super friendly and polite people

Da
Review №78

Good service and got to tip.

Ja
Review №79

Hella good 💯

Ro
Review №80

We love the ice cream

Do
Review №81

Disappointed. The sizes are consistent

Ig
Review №82

Very good place

N.
Review №83

Excellent

Ga
Review №84

Excellent ice cream and service!

Wh
Review №85

All ice creams and gelatos

Er
Review №86

Yum. I wanna go back.

Va
Review №87

Very popular.

Ro
Review №88

Great as usual.

Na
Review №89

The banana ice cream is on hit!!!!!

Je
Review №90

Not enough seating, but fun.

Sa
Review №91

Everyone is very nice

Sa
Review №92

Very good service

Da
Review №93

Ice cream is way too sweet, overpriced and full of air.

Re
Review №94

Too expensive ice cream

Cy
Review №95

ALWAYS GOOOOOD!!!

St
Review №96

Good stuff

He
Review №97

Love the ice cream!!!!

Pa
Review №98

Great 🍨

Ke
Review №99

Great

Yo
Review №100

Great

Information
100 Comments
Rating
  • Address:1586 Gateway Blvd c9, Fairfield, CA 94533, United States
  • Site:https://coldstonecreamery.com/stores/20448?mode=mobile
  • Phone:+1 707-759-4228
Categories
  • Ice cream shop
Working hours
  • Monday:11AM–11PM
  • Tuesday:11AM–11PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Takeout:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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