One of the interesting places in West Virginia. The inside looks funky, colorful, and retro the like the 50s dining. Ample parking, and decent price, and good food.Food comes in big portion and enough for 2 people. They serve almost everything: breakfast, lunch, ice cream, milkshakes, cheesecake, wraps, home cooked dinner, and kids meal.Its family friendly and has additional dining room in the back.They have the He-man breakfast which acknowledge by the Food Magazine. They have competition of who can finish the He-Man breakfast in 45 minutes in one sitting.You need to visit this place when happen to be in West Virginia π
Atmosphere was inviting, except for the Halloween decor. Just a preference though. Waitress was attentive and very kind. We ordered the appetizer platter but unfortunately, it made me sick. Must have been too many deep fried things or the oil they use.Milkshakes were amazing! They said no mozzarella sticks but they found some l, which was a huge bonus! Overall, Iβm pleased with the experience here.
The place is very unique and you are paying for an experience here, not just the food. We only came for dessert, there was a long wait and they were out of several things. However, everyone was amazingly nice and friendly, the specialty milkshakes were unlike anything you will find around here, and the experience was awesome. As mentioned in other reviews, yes, the service is kind of slow. Yes, the milkshakes are quite messy. But yes, it is worth all the negatives. The look on my kids faces says it all. We will definitely return, but next time we will share. Virtually impossible to finish one on your own!
The customer service was warm and attentive. Good people serving excellent food. Much appreciated break for this day and lots of great conversation with my family. Caring about customers is number one in this place.
So much food!!! Amazing burger. Got the daddy burger or whatever with the pulled pork, onion ring, bacon, cheeseburger. Lettuce and veg was something I added. Kids had a blast and perfect food for them and very kid oriented. Friendly service and glad to see they are getting back on their feet from a fire a few years back. Family will be visiting again as soon as possible. Very friendly staff and portions for your dollar is well worth it. No complaints really.
VERY IMPORTANT: MAKE RESERVATIONS DURING PEAK TIMES, LIKE WEEKENDS!!! i called ahead on a Saturday morning to make sure we reserved a table for four. So glad we did. This place gets packed on the weekends, for good reason. Dont make the ignorant mistake of not making reservations and then complain like a Karen when you get there and theres an insane wait. This place is FAMOUS and WELL KNOWN. Dont you dare come into this establishment and berate the kind and courteous ladies and gentlemen working hard to give you THE BEST experience when you fail to make reservations! Anywho, the food was great. Very elaborate and unique menu. Tons to choose from for all tastes. Breakfast served all day! The food was amazing tasting as well. No disappointment there. Amazing, great. The ice cream choices are endless and they work their tails off to make them look like pieces of edible artwork. The lady who served us, Jo, was fantastic. This place was incredibly busy and you can tell but she never let it show in the way of poor service or attitude. Jo is a true gem. Love you, Jo. Everyone working was smiling and always asking if we needed anything. Like i said in the beginning, dont show up without a reservation and take it out on these kind folks!! They are going above and beyond to give you an amazing experience during a pandemic. They are working against obstacles they cannot remove and they are doing fabulously. The decor is flipping adorable and I wish i had taken more pictures to show that but you really have to see it in person to enjoy :)
Very Unique diner! I had the pork BBQ. ABSOLUTELY AMAZING sandwich! Great service! I would definitely be a repeat customer!
Our waitress, Rhia, was absolutely phenomenal. This has nothing to do with the service or the fun atmosphere. We went for a breakfast on our last day in Fairmont. The food was alright, which is why I rated it 3 stars. I wish I had ordered something different. There are a ton of options on the menu, but it seems as if they forgot to add salt.
Poky Dot is a wonderful little spot to take your kids to if you are in the area and want to take them somewhere fun to eat. Our waitress was very friendly and more than patient with our kids. While the milkshakes look awesome, the shake itself its just that, a plain chocolate, vanilla, or strawberry shake with all the fun toppings on top. The food is most definitely worth eating again and portions are generous.
I had the BBQ tater tots and they were very good but the service was horrible. They were also out of items. My friend ordered a sandwich and the server left to place the order and several minutes later she came back to say they didnt have the turkey for it. We told the server when we ordered the food that we wanted shakes as well but we werent given that menu when we came in so she went to get it and waited til we were nearly done eating to take the shake order. Then when we placed that she later came back to say they were out of product for one of the shakes. Then after I picked a new one we sat there, food finished, watching her wander back and forth. When she finally started making our shakes (you can see them making them and we happened to be sitting right in front of the counter they do them on) we watched her leave many more times while she was making them.The food was good and while the shakes were fun, they really werent worth the $15 they charge. They also have very limited seating so we had to wait 20 minutes for a table. But we had driven 1 1/2 hrs to try the place so we did wait, but I dont think Ill be back again. Which is disappointing because its a very fun atmosphere. The building/interior itself is great and I would love to go back but spending nearly 2 hours and $25 to get an appetizer and shake is just not worth it.
The people were very friendly. The food was delicious. My daughters chicken tenders werent very tasty is the only thing that was a problem but shes a picky kid.i had the meatloaf it was very tasty.My wife had a delicious burger.The desserts were amazing. We had a trick or treat chocolate milkshake, a peanut butter crunch pie and some vanilla ice cream.
So a three hour drive brought us here. And it was pretty amazing to be honest. First off, this place was busy, and I mean really busy. I spent a couple minutes talking to the owner who was a super nice lady and she even got us seated way sooner then she predicted. The old malt shop atmosphere was great. The walls were done up with shakes and fries and pokie dots. So 4 of us had lunch here and the food was amazing. I got the poky burger. A nice thick burger with fries. And it was cooked to perfection and tasted amazing. The fries were not anything I had ever seen before and lacked season but they were still tasty. My wife got the Pulled Pork BBQ and it was straight up what you would expect. My oldest son got the country fried steak breakfast and the potatoes were nicely seasoned and the gravy and steak were superb. The steak just pulled apart and was juicy, and the gravy as thick and creamy and really tasty. My youngest son got the grilled cheese meal and it was just a grilled cheese. Nothing special. The shakes on the other hand, oh my the shakes. Each shake comes with an assortment of things stacked on top of them, like reeses or marsh mellows, candies and cookies or in the case of mine, a Connoli. Tho pricy thy were really tasty.
Fun little place. Employees work hard creating the milkshakes. Kids will absolutely love it! Fun date night.
The warned us the wait was going to be long but they did not inform us that we would have to wait to 45 minutes to even talk to our waiter. We understand that the shakes are hand made but they assumed we knew they would take an additional 45 minutes to make. They could have at least involved us in that and had our children watch but instead we waited an hour and 30 minutes to get milkshakes where one had a receipt mixed into the ice cream. Rather than just fixing the issue and sending us on our way, the manager did not take responsibility for what happened and blamed us for not understanding.
Food Was Very Good. Service was Great. The Peanut Butter Pie was Amazing!!But Definitely a Lil on the Pricey Side.
Very disappointing. Called in chicken salad croissant, said be ready in 20 minutes. Go to pick it up. I cant tell you how many waitresses passed by me at the register and not even acknowledge me. Waited for bout 10 minutebefore anyone asked me if I needed help. About 4 different staff asked what I ordered and then never followed back up with me. Finally they got my order which had been on the counter the whole time and no one bothered just to read a ticket. It had sat so long that the fries where cold and chicken salad was warm and the mayo from the chicken salad had drained all in the box all over the fries.
Wonderful place to eat! staff is super friendly! food was absolutely delicious!!! will definitely be going back on my travels through fairmont
Tiny place. No room for anyone to set. Go somewhere else. There is a good ice cream place right down the street and they have great food too and good prices.
Staff was extremely attentive. Shakes were beautifully made and tasted amazing. Food was great. Definitely recommend.
Best burger Ive had in a long time. Staff was friendly. Wish there was a Poky Dot in Oak Hill, WV. Will definately go there next time I have to go to Morgantown.
Didnt get my order right. Had a 3 meat omelet, got a bacon and bell pepper omelet....asked 2 times where is my side order of sausage, akse 2 times where is my biscuits and gravy. Got them when I almost finished the omelet I didnt order...gravy was very cold, not even heated at all. I would not recommend any thing food wise to eat there....dont know about the desserts.....
I really wanted to like this place, but it was just so unwelcoming for a place to appears to be so bright and bubbly. The food was fine, decent diner quality. Nothing to write home about though. The milkshake I got was the donut shake and it was pretty good but the vanilla I chose had mostly no flavor whatsoever. The service was so subpar. Our waitress was new, which is totally fine, but she had zero customer service skills. We asked her questions since it was our first time and she just said I dont know and made no effort to find out, just stared at us. The other staff members were unhelpful as well and everyone was just kind of bumbling around not attending to anyone. The place is very cute, but unfortunately I could not really recommend it.
Staff were all very friendly, the food was good. The shakes and sundaes are huge, our next visit will just be for dessert so we can enjoy that part more.
When our order came, it was really good. It may have been busier than normal... not sure as it was our first time here. However, we ordered 4 of their specialty shakes and it was 40 minutes or more before our order came. We had children with us, and for them to sit that long waiting was hard, to say the least.I might go back for a date night or something when Im not concerned with time or keeping children seated... but I was rather frustrated that it took so long when all we ordered were milkshakes.3 stars because the shakes were really good...not 5 stars because the wait was rather ridiculous.
West Virginia landmark or not 54 dollars for breakfast is ridiculous
Great food, great experience. Had the French onion burger, and split a hot fudge sundae. Everything tasted really good!
The food was decent, chicken a little over cooked, no bananas on my banana split scoop, waited over half an hr to order food then over 40mins to order dessert, she came n asked if we wanted the check or dessert told her dessert said shed be right back 35mins later another girl asks us the same thing n when I tell her dessert she said to me let me go find your waitress, like you really couldnt write down 2 things n get it in for us? 10 mins later our waitress and only waitress (from what she told us) finally came back while 3-4 girls stood behind the counter talking n not helping. Was very disappointed with the entire experience, not at all how others make it out to be. Definitely not worth the price.
I have to say after reading all of the amazing reviews of this place I was terribly disappointed. I got potato soup and I swear it was full of honey mustard which is the weirdest thing ever. One of my friends wanted a banana split but they only serve a 9lb one with no other options. She ended up getting cobbler which she loved. Got a $15 milkshake with a brownie and Reese cup on the top of it. It was good but then the waitress was like oh you can take the jar home. Oh ok can you clean it because its completely covered in chocolate.....no sorry. Finally got a bag to put it in. My last friend got a piece of praline cheesecake and only ate two bites because it just tasted bad. Overall it wasnt a great experience. I understand that giant ice cream is their thing but they should definitely have normal portions of everything as well.
Loved this restaurant. A work colleague told me about it so when we came for my daughters tournament we knew we had to give it a try. The food was amazing. Our server was on point! The place was packed but he wasnt overwhelming or stressed. Great place!
Upon arrival we were unsure if we should seat ourse or wait to be seated. Staff didnt acknowledge us It got awkward standing there. I walked around to look for a table. Someone told us to wait on the benches located in a hallway. And forgot about us. I started to get our own menus. Thats when we finally got seated.Our Rubens and fries were burnt. She asked if it looked ok. We were so hungry we just ate it. The speciality milk shakes saved the day. They were on point. There was no prices on the menu. We had to scan a code on the table.We ordered blindly. 2 Ruben plates, a cheeseburger plate and desert for 3 people totaled $92.63. Next time well only get the specialty shakes.
Food was very good and good size.Deserts was huge and fantastic
Was passing through the area with my family and a friend recommended we stop in for ice cream. Was turned away at the door after waiting to be seated. Saying they were closing, while other people were clearly still waiting on food. Google hours said they stay open until 10pm. We were turned away by the manager at 8:30pm. My advice would be if youre closing early hang a sign on the door or something. Wow! Dont waste my time.
This place gave us the worst restaurant experience ever! The service was slow we were there almost.4 hours! The server didnt have a clue what she was doing. We would ask her a question and she would just stare at us and then say I dont know. They were out of over half the items on the menu. The ice cream gave us diarrhea the whole next day. This place was extremely disappointing. They had a fire while we were eating and not one worker said anything. The firefighters just came stammering through. This was a total waste of an hour drive and extremelyoverpriced. Would not recommend this place it should be closed down by the department of health.
We went two days in a row. SUPER busy both times. First visit, food was amazing, service was amazing. Food was hot and delicious. Sundaes were HUGE. Waitress was busy but so nice and helpful. Next day, we went for brunch. They were seriously understaffed. Food came out wrong. Peanut butter French toast was so hard, it was difficult to cut through. Ordered worm dirt sundaes for my girls and, that early in the day, they were already out of chocolate sauce and cookies, so basically the kids got ice cream with chocolate chips on top. No one told us they didnt have the stuff to make them but they were nice enough to remove it from the bill.If you try this place (and you should because one bad day doesnt take from the fact that their food was amazing that first day), be sure to order your ice cream with the rest of your food.
Waited over an hour to be seated. Another hour for food. Son received plate with absolutely burned black potatos. Head women got him new order. My turkey half sandwich had so little turkey I couldnt find it. Childrens food was ok. It was a waste of time and money. Never eat there again. They should stick to ice cream.
Great atmosphere, good food, friendly staff. would definitely visit again
The service was amazing, the atmosphere was wonderful, the decor was beautiful, it really touched my with the part of me that want everything to have color! Thereβs creativity everywhere, every nook and cranny, even in the bathrooms! truly wonderful, 5/5 would come again! (in fact, iβm planning on it!)
Super cute place and friendly staff, but the food is absolutely horrible.
Staff forgot about us in beginning to be seated had to go up 2 times and ask about wait time, took almost 35 minutes to be seated. Had to go up to counter to request ketchup and ranch for fries even though requested when order was placed. Waitress never came back to our table and never got ranch dipping sauce. Too expensive, 80.00 for family of 4 for lunch and dessert. Drove 2 hrs to check place out because heard it was excellent, was not impressed.
I went once before and enjoyed the atmosphere and the ice cream! However, on my last trip, we were quoted as having around a 30 minute wait. An hour and 10 minutes later we left. We went to the counter and waited for assistance to see where we were on the list, and no one approached us. We did see another group seated immediately after entering. I understand being busy, but not being attentive to your customer? Especially one with 3 kids who waited patiently for over an hour? Ill go elsewhere next time we drive through.
It was okay. I used to like the poky dot but the prices have increased drastically and the quality and time were a definite issue.
Such a great restaurant! The food is amazing and a awesome experience!
We had a party of 7 and got to the Poky Dot just in time! We were seated quickly but in the time we were there, the line to be seated only grew! Amber was our waitress and she was great but I recall at least 5 other people seeing to us, including the owner. The food was great and the helpings were extremely generous! Atmosphere was awesome! Great place to go to say youve been!
Love this diner. Great food. Nice 50s look. Staff very friendly.
Place was super busy and had a long wait time. The manager was super friendly and very transparent about what we going on and did all she could to accommodate. On top of this the food was amazing. I would recommend.
Some of the best and most unique foods can get love the staff no place around like it
Great experience. Wonderful just watching the staff create the famous shakes & deserts. Food was good. Staff friendly & helpful.
Went to The Poky Dot for Valentines Day and it was just as amazing as always! We made reservations ahead of time, as per what they posted online, and we were seated in about 10 minutes. Food and desserts are both delicious and reasonably priced for the wild and wackiness of it all. So excited The Poky Dot is back up and running!! πππ
A lot of mistakes were made on our order. We waited a significant amount of time. The appetizer was cold and they were out of components and when we asked to sub out something else, we were charged full price and had to ask for it to be removed from the bill. The food was mediocre at best and the ice-cream/shake looked nice but was extremely unappetizing. Ended up dumping it out at the sheetz down the road. $14 dumped. Also the menu is a giant pain in the butt. You have to scan it with your cell phone camera and manually click through items as if you are ordering them to get any type of description. But a lot of the desserts arent even described at all.The restaurant was crowded, very hot, and service left quite a bit to be desired.Highly disappointed that the 2 hour drive resulted in such an unpleasant meal and experience.
Was told more than once there was a desert menu only to be told by third there was none. Then told the third we would like a piece of pie. Waited over 30 minutes. Then a lady said she would get it along with coffee refills. A shorter wait but a small piece of pie and coffee finally made it
Food was great shakes were incredible! My kid decided to order the largest thing on the menu and we will all be eating leftovers for a week! Call ahead and get a reservation the place fills up fast and people start literally pouring in from every door! We will def be back!
The atmosphere here is great! Lots of people at all times so the service is kind of slow. Donβt go if you are expecting a quick bite, cause that is not gonna happen. So far every time I have gone witch has been twice both on a Saturday. The food has been great. My kids actually eat all their food! Maybe itβs so they can get a GIGANTIC dessert! The ice cream and shakes are delicious. Be prepared to waste food. :( The only reason I did not give five stars is the fact that when you need something, napkins, water, or the condiments that you asked for when you ordered, it takes way too long or doesnβt come at all. Which is semi understandable with as busy as they are but still should be unacceptable.
First off, I never leave 1 star reviews for places so that shows how poor this experience was. This was the worst experience Iβve had in a restaurant EVER. The service was terrible. We were there for 3 and a half hours. It took forever to get anything. We got served ice cream and chili with no spoons and milkshakes with no straws. Every time I asked a question the server didnβt know the answer and didnβt seem to know the menu at all. We spent an hour waiting on deserts. They were out of half of the menu. We were told we couldnβt get the banana split or sundaes because they were low on ice cream, like isnβt that what you are known for? To top it off we then saw another table getting a giant sundae after we were told no so that makes no sense. It felt like our server abandoned our table so we asked another server for help and she was very rude and basically said it wasnβt her problem. They make you scan a QR code to bring up an online menu, which is fine except their online menu isnβt a true menu and is actually where you can order online so itβs hard to read and doesnβt describe the items very well. The milkshake I ended up getting as a last resort actually wasnβt very good anyway. The Mac and cheese burger was delicious but not worth wasting my whole day waiting for. Also ridiculously over priced. This place has hype so they think they can charge ridiculous prices. Avoid this place.
Very disappointed no ac in the building,got there at at 715 didnt get seated till 830,took them till 15 minutes to make 4 ice creams !!!!!!!!. My youngest son had two small pices of plastic, in his icecream,.they made things rite on that,we got the bill it was it only 40$$$$$,for four icecream .pretty place but thats was it.it wasnt really that packed.
We got everything we ask for and more! After a one hour drive to Fairmount West Virginia, we had friendly service without a long wait. Our food was hot and even a presentation worthy of a picture. One of them even took pictures for us. Well worth the trip, Ill do it again. Jo Jo Burgess got the He-Man breakfast but there was no chance of eating it all.
The food is awesome. The staff is on the ball and very attentive. The atmosphere and dynamics are magical and from start to finish is a delightful experience.
Drove 2.5 hrs to eat here . Wont do it again . Service was slow all around 10 mins before we seen a waitress . The menu is only online and is confusing and hard to use. The food was not great . Everyones food was cold or just not good . We ordered shakes to go . And although they gave us glass qt classes to go so we didnt have to wait any longer they where a mess to deal with in a car . Great place for atmosphere . And ice-cream but good food and service was lacking
I litterally just drove 3 hrs to have the giant ice cream split and the place is closed!!!! What the heck! At 1:30pm on a Thursday afternoon. You NEED to update your website so this doesnt happen to anyone else. Thanks for ruining my day...
The wait times are always horrible and the waitress and waiters dont get paid properly. The place is just so dirty and grungy.
Amazing. I loved it. Its not boring cause it doesnt have a theme. Its bright colors. The rest is random. They make these really cool ice cream/milkshakes and theyre really cool and different. They also make various types of food. They make wraps, burgers, and salads. They also have a decent kids menu. The kids would love to because its so bright and random. I certainly did.
It is absolutely impossible not to fall in love with the Poky Dot! The whole place is kind of small but packs smiles into every square inch. You will start grinning as soon as you approach. Obviously, the ice cream is the biggest attraction, and all of their offerings are incredible! However, they also serve regular food, which is equally great. They have a giant breakfast platter thats famous around here, because its truly a challenge to eat it all. For birthdays, the Poky Dot is the hottest place around, its literally a birthday hotspot. It has a 1950s vibe, and thats amazingly coupled with its comfortable feel, incredibly friendly and happy staff, and ALL of the food is delicious! The ice cream is done in dozens of artistic styles that youll take pictures of before you eat, and you get plenty too! The prices are pretty normal, you would pay the same price for the same amount at DQ, but no ice cream shop compares to the Poky Dot... Its simply delightful. Imagine walking into a 1950s ice cream shop and having everyones face light up with excitement, then you taste the food and ice cream and say Whoa!!! I love it!!! All I can say to anyone interested is this: GO AS SOON AS YOU CAN! It really is wonderful.
Overpriced, long wait times, and they were out of everything. My sister had to ask for three different appetizers before they actually had what she wanted. After we already ordered cottage cheese as a side, we were informed that they were out of that as well and the server didnt even ask us if we wanted something else. We were also told there were no sundaes but then other people were served sundaes who came in later. No menus, gotta check it on your phone, and the website is god-awful and doesnt have pictures or descriptions of most of the items. The fire department came during our visit because there was a fire in the kitchen. We had to ask for spoons for our ice cream and our server totally ignored us the majority of the time. I had to wait well over an hour for a milkshake even though everyone else at my table had gotten theirs and finished them by that time, and I could see our server behind the counter making milkshakes for other tables that came in after us. Our server was Allison O. Try to get a different server, or even better, skip this place.
If your looking for a fun, nostalgic place to eat in the Fairmont, WV area, look no further than the Poky Dot Restaurant! The Poky Dot has been a Fairmont staple since the 1950s and you dont last that long unless the atmosphere, food and service are exceptional. Wether your looking for a hot dog, hamburger, hoagie, southwest chicken salad, breakfast or a scrumptious calorie packed desert, the Poky Dot will not disappoint! Look at the pic, click on like for the ones that you like the best, then head on over!! By the way, they do have a kids menu and breakfast is served all day long! Enjoy!!
Good food, big portions . A little pricey but not to bad
Very unique dining experience, staff and ice cream was excellent!
The service was terribleThey have no menu, unless you can scan the barcode thing. The hostess became argumentative when I told her my phone will not work with those things. She basically implied that I didnt know how to use my phone, until I showed her. Her fix then was to tell us we could probably look up an old menu online and work from that.The food was fine, but at 11.99 for a straight burger and fries, and 3 dollars extra for the drink, I cant imagine Ill ever bother to go there again
We were told Poky Dots had best food in town, they did!
Im from Ohio with many family from Fairmont, and everytime we visit got to go to Poky Dot. Wonderul memories as a child and adult with my Grandmother who grew up there
This place is amazing. The food is great, the atmosphere is fun, just be sure to be patient b/c it is very busy.
