I can say without a sliver of doubt, that this is the BEST auto repair shop in the area. I’d recommend it to anyone and everyone. The service I received here exceeded my highest expectations. The owner and the employees are all extremely kind, honest, thorough, and always have your best interest in mind. I genuinely believed my car was totaled. It’s a 2009 Scion tC and they don’t go for much anymore. This team worked absolute magic on my vehicle and it looks better now than when I bought it! The generosity and hard work they put in to this job was beyond any other team I have ever seen. I will never go to any other auto repair shop. The body work was just absolutely impeccable. I am blown away by the outcome and the service I received. I promise you will not be disappointed if you choose pac 1 collision to repair your car. Fair prices, incredible service, and a powerful team that can achieve the impossible. If I could rate them any higher I would! 10/10 recommend.

Not first time work with this shop.. So fast and high quality. I have no complaints. They did sometimes some extra work with no charge.If I will be need some body work, I will choose this shop because I know them. Specially Serge. Nice man! God bless you!

This place, this is where you want to take your car, hands down, every time. The owner is one of the few decent, honest people Ive ever met, and he doesnt profit from the misfortune of others. He will take care of you, and it will be fair. The employees there are top notch as well!

Bad service and poor communication. The girl who picks up the phone, she knows nothing and not helpful. Don’t go there they are wasting your time and money.

Bad service and rude owner don’t waste your money and time there🤷🏻‍♂️

Shady and bad Collision repair shop. I had front-end damage. First off, radiator wobbles everywhere and is not secured. They didnt know how to properly put in coolant as it kept getting lower and lower each time I ran the engine, due to the air pockets in the system. Genuine coolant was not used. They were releasing the car to me with below minimum coolant, and I had to request for more coolant to be added. Headlight rubber seals were laying underneath the engine. Parts and other pieces underneath as well. They shouldve replaced everything with new parts, but months later I have found out they didnt. They used the same harness, wires with a broken connecter, and used the same A/C pressure switch sensor that is not functional due to the accident and got corroded up as they left it there and bothered not to replace the parts. Some parts are new and some are just reused from the accident. Very disappointed with their dishonest work.

The service is extremely helpful and take care of everything precisely and carefully!!

Well at first they seem ok to work with until they mess up and have to eat their mess up and redo the work they messed up. I returned because my paint was peeling off like a sticker. They lol and said oh well it’s because your so picky this is why this happened to you. After they repainted and sucked another 200 out of me...I have paint chipping away again. They cheaped out and put very light coat of paint. Will never ever do business with this shop again and will tell everyone I know not to go to them.

I would give a zero stars,very rude unprofessional and dirty shopComplete messAvoid this shop

Arthur and associates are truly GREAT IN EVERY WAY; THEY REPAIRED MY 2015 FORD CMAX PERFECTLY, USING THE OLD DAMAGED REAR PLASTIC BUMPER; WHICH I HAD DAMAGED BY BACKING INTO A STEEL TRUCK BUMPER ON A NEWER FORD F150 PICK-UP at 4:30 am on November 17th, while delivering newspapers for THE SEATTLE TIMES AND THE Tacoma NEWS-TRIBUNE; BE CAREFUL WHEN BACKING UP IN A DARK DRIVEWAY! MERRY CHRISTMAS TO ALL, AND TO ALL, SAFE DRIVING!

I stopped at Pac 1 Collision while in town for a swim meet. My car was acting up and I wanted to make sure it was fine to drive back over the pass. They were quick to get me in, very informative on what might need done, which they said could wait until I returned home. They didnt try to pressure me into doing immediate or unnecessary repairs, and even went so far as to tell me what a reasonable cost should be for repairs when I returned home. I would definitely recommend.

13k for a poor work, I went back to them to fix the problems and Vlad start to yell at me, they were supposed to call me when ready to fix what they didn’t do before, it’s been 4 months now and I never received a call back from them.

Took my car in with deep crease/cut in upper corner panel/rear hatch..lowest of three local estimates,one over a thousand dollars more...got car back in less than three days..looks amazing! Like it never happened! And car cleaned inside and out...very cool.just noticed today (a week later)two deep scratches that were on tailgate are gone they were nowhere near damage...:)

Good place, experienced staff, quality work. Im happy!

Got my car detailed here and let me say, I loved it. The workers know exactly what they are doing, and they are good at what they do. The service is perfect! Absolutely perfect.

Had My Cadillac rear side panel done here ....AWESOME JOB!! Looks fantastic very happy with workmanship

Used there detail shophad a great experience thanks to Serge ( the manager )car looks awesome

Friendly stuff!!! Reasonable prices. Good quality.

No no no extremly expensive for not having a heated booth

Great place fast and professional.

Amazing!