Had the grill I wanted at a great price.. highly recommend and I will return when I need more body parts !

Drove 45 minutes to get a part from these people. The part was no good. I called to see about a replacement part Thursday. They told me a new part would be ready by the end of the day and they would call when it was ready. End of the day Thursday no call. I called Friday, they said they would call when it was ready. No call by the end of the day Friday. Called mon. Same story. Called Tuesday Same story. Finally 1 week later. I got the part from my mechanic. I said forget it at this point I just want my money back. I drive another 45 minutes I get to the yard and they say they cant refund my money. Something about the part doesnt look the same as when it left. I tried to explain to them that My mechanic had to Install and take it apart due to it not working. And basically the part is junk. These people are definitely not business minded people. I am not even sure how they are still open for business. Please dont even waste your time and money on these people.

Has always had any GM truck parting im looking for. And Priced better than competitors

I called in to get my parts they said it will be ready by tomorrow morning I went to pick them up from the Ferndale location in the afternoon but they told me they have to get the parts from Roseville location I waited two days call In To see if they arrive they told me it will ready the next day and they will deliver it to the shop It took them a week and a half to deliver them which I already got the parts from somewhere else worst experience bad for business

Very nice people, especially Jack that works there

The best people to do business with

Outstanding business to business customer service from Beth! shes efficient and pleasant to work with, she had my parts order shipped quickly!Part arrived on time and was correctly described and graded. Soundwerk Car Audio in N Richland Hills TX thanks Beth and the Highway staff for helping us help our customers.

Great experience. Had just what I needed at a great price. I didnt have to wait long at all. Ill be back for more.

I just wanted so say that the employees at Highway Truck Parts are friendly and knowledgeable and do not intentionally try to deceive anyone! Due to the pandemic it is very difficult to keep staff coming in daily, everyone is scared, therefore there are some delays that can not be helped. We are sorry if this is an inconvenience, but we are doing the best we can.

Horrible horrible horrible Im glad people do reviews before spending money. I was giving them the benefit of the doubt being polite i call over here to make sure that my part was on the Shelf took time out of my busy day to come all the way over here only to be lied to and said no you have to wait another hour its on the vehicle what Integrity does a major business like this hold wen the customer is not considered? Nice job. I think Ill be going to Holbrook or Broadway for now on

Waited all day & did not get my part because it was broken.. no one called me to tell me I had to keep calling them because I figured it didnt take 9 hrs for a headlight. I wouldnt buy here unless you have time to waste.

Ordered a window and it was supposed to be 24 hours before we were to have it and they had it within 2 hours for me.

Get any part that you need for your vehicle great tires to

Very friendly and safety conscientious they had us put on safety vest and escorted use to the cars and a nice you man helped us with our part selection. They were very busy and told us up front it would be today or tomorrow for them to pull parts which is fine by me.

Guys at the counter have decent attitudes. They will do their best to find your part and get it in a timely matter. Decent stock, decent prices. Ive bought several parts from these guys and they have all been in working condition.

Good service Beth is a knowledgeable salesperson one of my parts were not ready

Great place to buy used parts. Ask for Josh. He is very hands on always making sure you get what you need. Call him anytime. He always finds time to check on your parts progress and always calls you back. He loves his customers and would never look down on them.

Dec. 28th (Saturday), called regarding a door for my 08 Vue, they had it in stock and undamaged as they stated on the phone... Within 2 hours they had the door pulled and ready for me to pick up... Not at all disappointed with the condition of door or the service provided on a short Saturday business hours... Excellent company and will GLADLY call them again when looking for parts on 1 of my many vehicles...Thank you very much for your honest and immediate service folks...

This is a great place for parts. I got all the parts I needed for my car. Good prices. They have a place in Roseville also. I lived closer to this place so some parts were delivered here for my convenience. Great customer service. Bob was very nice and made sure I got all the parts I needed.

Very good customer service

This place is great!! Counter guys were very helpful and friendly. Came all the way down from up north and they helped us get the bumper we needed. Also discounted price because it was a little damaged.Highly recommend coming here for used partsBoth locations are great. They have awesome employees all the way around.They are waaaaaay better than US auto!!!

Just order your parts new online. They told me they no longer had the insurance for me to take the parts out myself and wanted 170 to take out the parts I got brand new for 140 shipped to my house online. Staff seemed to have no idea what was even going on as well and offered very little in the way of information.

Great customer service and the warehouse manager Ken is amazing that guy deserves a raise🤑💯

We have bought atleast 100 plus engines from josh. amazing people, great service and very very respectful.we have bought parts worth totalling atleast 50k. Overral experience has been 10 star. I wish i could rate them more. Josh and team doing an amazing job. and they are very respectful towards their customers.

Terrible ..they dont know what they have and even if they did have it they wouldnt know it..i dont recommend this place ever....

Made me pre pay for the part that took 2 days to pull. Then when I get there to pick it up its not ready because the guy went to lunch and left it locked in his truck. I have bought from here before and had no issues but this was just ridiculous.

The team of Highway Truck parts are excellent. They really took great care of me from start to finish. I’ll be using them again! Thank you!RobertGT Towing

Very disappointed. Bought a starter for my sons car And of course one day after the warranty it quits.. stranded on the side of the road smh.A day later.....I took the time to let them know how disappointed I was So its only fair to thank them when they made things rightAfter reading the review I was contacted and told they would absolutely stand behind the product even though it was a little over the 90 days. They allowed me to go to a store that was more convenient I truly appreciate it. Thank you

Always late girl named Britney is rude all workers are lazy and rude . Made me deposit but didnt pull my park yet its been 72 hours already . Do not recommend this place go else where .

I called to try and sell my old junker car and they put me on hold for about 5 minutes then when the lady finally picked up the phone she was very rude. I told her the make and model and she didn’t care at all about it and said they weren’t interested. Terrible service and rude people never gonna go there.

I ordered a wheel on wed dec 4th. we called 3 days straight to find out why the wheel hadnt arrived, we were told each day that they forgot to ship it. on Thursday the 12th a very rude man informed us that they actually didnt have one in stock. we had to call again to get them to credit back our card. terrible service!

Had the exact parts I needed in a timely manner

Awesome place, very professional and organized. Everyone had a great attitude. I wish more places treated customers like they do.

They really need more hired help and Corey is doing his best customer service!

Called about a part and was told that I had to come down and look at the vehicle to see if the part was on there. I was quoted a price that was about the same as a new part would be. Before I could finish saying that I would just buy a new one the person helping me said goodand clumsily hung up before. Not very helpful.

Great service and friendly staff.

Best customer service ever.understanding and they dont just sell you a part they make sure its working they are the best for used parts.

Worst place to get parts from... they lie about orders and don’t get the parts in time .. Corey is very unprofessional

A little expensive but were nice about what parts were available.

Superb...A++.... Parts are always on time or in Stock. The staff knows what they talking about. The only place I get parts now.

Gave my card and shipping information to an employee to order a part by phone. When I call back to check on the order Im told they have no record of my order being processed, and the part I need is no longer available. Two weeks of waiting only to start again.

2 bad motors in a row! I was told they run every motor before they sell it, I have video of both motors on first start that says they dont! Theres no way they would have sold them if they did! Now they havent sent the 3rd motor like they were supposed to, and Mark hasnt returned my calls for 2 weeks now..So Im out the cost of a motor and a shitload of labor apparently, and it seems they could care less!.. I had heard good things about them which is why I decided to buy a motor from them, as it turns out that was a badd choice!!.. Its pretty sad when a business cant live up to its mistakes and compensate for it!.. A note to anyone that buys parts through them... I hope you get good parts the 1st time because if you dont youre probably screwed!!

So I called today about purchasing a hood for my car. They directed me to their Ferndale store. They quoted me a higher price and then hung up on me. So unprofessional!!! I dont know if it is an isolated incident or they all are like this. Stay Away!!

When I first walked in there was 2 men behind the counter & one man walked in & walked out from the back then another. one guy was holding a hand full of titles in his hand going through them, & even talked with the other worker! nobody said one word to me for at least 3 minutes! no hello, no how are you, no be right with you! not one word then when I was finally asked what I need I about choked when I was told $200 for 4 used tires! I thought he was pulling my leg & asked are you kidding me? he almost looked like he enjoyed seeing how shocked I was! smh... I love to collect business cards where I go so I have all info needed, as the first minute passed then the 2nd minute passed without even being acknowledged I put their business card right back! (which was full btw) bcuz at that moment I realized Id never go back there ever again. for the rudeness then the outrageously high prices!

Just a bunch of unexperienced guys with junk cars takes two days to get a fender off i don’t know if they need experienced guys or not but I can remove fenders in 10 mins they always turn away paying customers

Very professional and reasonable

Helpfull.. But did not have Part inn stock.. When they said they did... Bummer....

YOU MUST CHECK OUT THERE FACEBOOK PAGE THEY HAVE NEW ARRIVALS EVERY DAY GREAT SELECTION OF LATE MODEL TRUCKS AND FULL SIZE VANS

Top Notch great service the best thank you

Cool people

Great people, had all the parts i was looking for and saved all the fasteners for me too!!

Slow! I came in at 12:00 and paid for a part a small part at that.Didnt get my part till 4:30.Slow.

This place is the best low cost pick a part for those do it your selfers. way cheaper than parts galore.

They were very helpful

Good prices...nice staff...they take parts out. Had to return the next day.

Called looking for a part, they said no they do not have it in that color and hung up the phone right away. Too bad for them I would of bought it in any color but now Ill buy it elsewhere

Good selection, service and price.

Its a nice place for general car parts

This place by far hooked me up. No one had parts for my truck within 200 mile radius and they came thru

Probably my favorite salvage yard, especially if your looking for 4th gen Fbody parts. The parts are always in good condition and the prices are fair. People who know what they want and are serious buyers wont have any issues here. People who are more interested in whining or wasting time will find the staff has no time to waste on you

Great place very well run business!

Good service...

Customer service is really bad, people are really not helpful, I went to buy a radio for my car and the man at the counter says we dont have many radios. I wanted to ask something else but I didnt because they were to busy cant even talk. I will nere come back.

A little to pricy for used parts.

Super helpful, whole staff was very nice.

Awesome had part i need for car

Me and my friend were waiting at the counter we were told to hold on for a few minutes guy didnt come back and the other guy at the counter waited on someone else before us

Quote me one price on the phone and up the price when i get there terrible service very slow and not courteous worst salvage yard in metro Detroit.

Good quality parts

Good deal Ace

Good choice but need wait 1 day:(

Had me drive way over there for a light they supposed to have had on the shelf got there no light

The best people

SALES STAFF SUCKS (JOSH) AND CAN NOT HOLD A SENTENCE AND WHEN THERERE WRONG THEY BLAME YOU - STAY AWAY FROM

After paying for the part I waited 3 days for them to take it off of the car time they got it off they handed it to me all broken I told him to keep it and went somewhere else and got it cheaper and the same day lost my business

Good used auto parts

The price on the parts may increase. It depends on which person you talk to.

Awesome prices

Took 2 hours to pull head light I was told they had lot of orders a 5 minute job should not OVER 2.hours

Called ahead for parts. They said they have them and they are open til 6. Got there at 4:30 and they are closed. Wasted gas and time... Thanks for nothing, Ill take my business to a place that at least knows their own hours.

Great priced and good parts

Price was very reasonable..

Very rude people working there and disrespectful

Great sales people

Place is a joke. Stay away!!!!

I called ahead for the part that i needed, and after being there for over hour i left with nothing, they did not have what I came for the waiting area was dirty i wouldnt even sit down

Quick fast and very professional

In and out less than 5 minutes...

Unprofessional. What you would expect when grease monkeys handle customer service.

Good parts

Poor customer service and rude ass hell

They will take phone calls while you are waiting for them to figure out what to do.

Great place

Knowledgeable and helpful!

Great place

Good

Courteous

In and out

Kind