I ordered a light on 3/10/21 and the packing slip shows it was printed on 4/6/21. I called today, 8/24/21 to find out how to return the light because now that the construction is finally done on the room, we determined that the light is too large for the space. I explained that we had trouble with contractors coming to finish the work and it took months longer than it was supposed to. The woman on the phone said the light can not be returned and cited a 60 day return policy. I asked if an exception could be ade because it is very common knowledge that covid has delayed everything as far as contractors go and the light is still wrapped in plastic and in the original packaging and box. I also asked how I was supposed to know about this 60 day policy becuase the packing slip does not indicate this. The statement about returns says, Return eligibility is at the discretion of Lighting Supply and is subject to a re-stocking fee up to 100% of the purchase price and any freight costs. It appears that they just dont allow for returns no matter what. Terrible service especially in times like this. Buyer beware!! Even Home Depot is accepting returns for 6 months from the date of purchase due to the back log for contractors.Its bad enough weve had our home torn apart for this long, now we cant even recover the money from this light to buy one that will fit where we want it.

Very professional, friendly and knowledgeable staff.

This is my first visit to this supply co., but it wont be my last! The staff on the phone and in person were extremely pleasant and helpful. The prices were reasonable and they had exactly what I needed. My only regret is that I wish I had known about this company years ago!

Great shop for those hard to find pieces. Many rare vintage parts, new and old lighting fixtures, replacement parts for lamps, switches, connectors, and anything you may need lighting or electric. Super helpful & kind staff, all around cool place.

It has been in the past and is still a great place to get practically any light you need. The wixom location has been permanently close on the website it doesnt make that clear.

Bought an item online and had the option of picking up in store. Website checkout did not say that it was out of stock (later found out I received an email about this but it was in my spam folder). I showed up and they said the part was not in stock but they agreed to ship to me this one time because of the mixup. Appreciate the great customer service and communication.

I bought a spiral light bulb in December 2019. I called an electrician when on/off switch stopped working. Electrician determined bulb was not good. I called to request a refund and was told there is a 60 day return policy. Regardless of return policy a light bulb should last longer than 8 months!

Unethical, shady practices. Yesterday I found Atlas PFL126LED light for good price on their website at ~$380 apiece. I called them and ordered 8. They took credit card info and confirmed order was placed. I never saw a email receipt so I call them today. They say a security check on my card failed and indicated it was declined and only way to continue with the order was a wire transfer. They say you can still place the same order. I tell them to send me wire instructions and I will do that. They seemed surprised but sent instructions along with an updated quote - not expected - with a price over $100 more apiece than less than 24 hours ago. They told me original quote and price was still good on the phone. So I check website and suddenly it has the price at over $100 apiece also. So I checked with my credit card company and they never attempted any transactions let alone decline any. They are flat out lying to get out of honoring price and sale, and well as manipulating the purchase process. I will be doing a BBB compliant.

Great selection, fair prices, knowledgeable counter staff. They carry every kind of light bulb and light fixture from all the top brands.

Another electric supplier referred me here when they did not have the hard-to-find halogen lamp socket that I needed. The staff person I talked to, Brenda, was extremely friendly and extremely helpful. I didnt know what to even call what I was looking for so she let me email her a photograph of it and then online I could look at the two different, similar sockets she found to get an exact match. This all happened about 3:30 one afternoon, and since they had it in stock I was able to get my much needed part In a little over an hour. (It took that long because I lived 40 minutes away from the store.) Back to sewing Covid19 masks with enough light for my old eyes to see! Thank you, thank you, Brenda! Thank you, Lighting Supply!

Good place for most lighting, little pricey, but nice people.

Business must be booming. They do not return emails.

Needed fixtures for my basement. Found some great fixtures at much better pricing than the big box stores. They also educated me about fluorescent light bulbs and at my request turned them on from the mid to top range in price. They have all the bulbs lined up in a row on the wall to show you the brightness. I was surprised at the huge difference in light & price. I stopped in a couple times before making a purchase. They spent quite a bit of time with me and were NOT pushy. Ended up we needed an additional fixture and I went back. They did not have my originals, but had something similar at a higher price. The boss gave me a discount but it still cost a bunch more for the additional fixture. It worked out and everyone compliments us on our fixtures. Oh, and they offered to load everything in my car without me having to ask : )

Great stock of hard to find lighting. I needed a flush mount fixture under a 2 inch height. Found Lighting Supply when searching on Google. Ordered the fixture at about 330 pm on a Friday and it was at my home by 330 pm Monday! And to top it off, the price was excellent. Even after the shipping charge, the price was cheaper than the comparables at Lowes or Amazon.

I ordered 3 of the same item. They sent two of one and a third one that was a different color. When I asked to exchange it, they acted like it was my fault and that I will be responsible for return shipping. What a sorry way to do business. Be warned....

They don’t do enough to care about customer satisfaction. Website listed the size of the shade. As I have since learned, it’s the fitter size that really matters and they didn’t list the fitter size. As the fitter is the piece of information that actually matters, one could assume the size is the fitter. But it wasn’t and I ended up with a shade far too small. They charge twice for shipping. And they don’t even care enough to find out the relevant information for the customer. The guy on the phone said I could have called them. How do I know I need to call them in case their shade will be too small? They’re the experts, not me. They said I could return it, but the cost of shipping would be almost the cost of the shade (they won’t refund the two shipping charges despite their failure to provide adequate information). So now I have a useless piece of glass that cost me $37. What a waste.

Looked for hours online for a certain type bulb. Called Lighting Supply and they really took their time a found me replacement bulbs for my fixtures. Got them in the mail the next day and they are perfect. Thank you so much! Solved my problem and saved me money.

Order was ready to go when I got there. Very polite and helpful when a item wasnt in stock and needed a substitute. Thank you 👍

Worst experience ordering from this company. I put in an order a month ago and never got my order. I had to call three different times and was assured each time that my order would be sent out each time on that day of my call. Not the case! My third phone call I did receive a shipment confirmation finally, only to realize they did not enter the my shipment address correctly! Do not order from this company or waste your money, time or energy trying to get your order sent to you correctly or even at all if you actually get it. -One unhappy customer.

Most always in stock. Otherwise they can get it.

A very complete range of lighting supplies in all price ranges. The staff is very helpful. Contractor discounts are available.

Best lighting supply in Detroit area

Good prices! Huge selection & friendly, knowledgeable staff.

Wide selection of lights and lamps. great people at the counter. always helping to find what you need.

Excellent staff & service. Returns never a problem. Great prices.

Great prices! Great Customer Service! Overall excellent experience!!!

Helpful

Great full line lighting supplier.. They carry everything in lamps and fixtures.

Always have lots of stock… prices seem to be going up.

Great counter team. Vast selection of products

Nice people, quick to answer your questions

Always super helpful. We buy all of our lighting needs here.

Could use better communications

The gentleman I had didnt seem to know what he was doing couldnt find where my order was or when it was going to be in not very professional walked out and probably will never come back

This is a great place, also they have good prices.

Great place for outdoor lighting!

Lighting? These guys. They have it all. In stock too.

Josh, great help and knowledgeable!

Do you need light fixtures or lamps (light bulbs) 97.9% chance that they have it.

Great service.

Very Helpful staff

Knowledgeable and fast service

Staff was friendly and had a decent price on the t8 led kits.

The only place to get lamps.