Pretty decent experience except for the fact of nobody seeming to know what was going on with my pre-lease turn in inspection. Also, I have always gotten a coupon for a free car wash. Not this time. Actually, I preferred when Warner actually washed your vehicle. Seemed a lot more personal and professional. Its a shame they cut this service.

Greatly appreciate the service of dropping off my vehicle and invoice at my home after servicing. I also like the GM discount coupons for service.

I was planning a trip to Washington D.C. for the Rolling to Remember ride and my check engine light came on a couple of days before our trip. They were able to shoe me in and had the replacement hose I needed to be shipped overnight. My truck was fixed and I had an uneventful trip with the truck. Cannot thank these guys enough for their professionalism and quick repairs so I could make my trip.

Priced service work that was 1- fairly priced. 2- was prompt and professional. 3- handled by friendly and caring people.

Good quick service. Friendly faces all around.

Warner Buick-GMC provided me great service in a warm and friendly environment...from the owner to the person who keeps the facility clean!

Very easy to get the truck I wanted and no pressure at all. Justin has to be the best salesman in the place and I highly recommend the dealership to everyone

Took my Acadia in for a new tire. The tire was supposed to be ordered on Tuesday July 13th and be in the next day. Had it scheduled for Friday to be replaced at 8:15a, but when I got there the tire wasn’t in as they didn’t order it until Thursday, which led me to leaving my vehicle there until they got the tire and replaced it around 1p. After picking my vehicle up I noticed the tire wasn’t mounted the correct way (outside was inside). Took vehicle back on Tuesday July 20th to have fixed.

Were very helpful on what we want our vehicle great experience with the salesman and with financing best experience Ive had with a dealership.

Everything went well, provided a loaner vehicle while work was being done. Would recommend this dealership.

Always do a good job. I wish they would still wash the car. It was a nice touch.

Great service at a fair price

Tires not aired up, washer fluid not filled, so Im assuming no other fluids were checked/topped off.

Purchased my Terrain from my son Justin Wightman...the experience was easy and effortless from the beginning to end. If you need a vehicle, please go see Justin and he will definitely take car of you.

We had been searching for a while for a specific color scheme for our Yukon and we found it here, Nick R. made our buying process super easy and we were in and out in an hour!

Nic Robinson was great as always! He was able to keep me in the payment range I wanted to stay in and all went well. The whole team at Warner has always been very professional, friendly and helpful. Purchasing/Leasing a new car is somewhat stressful and Nic makes is a no pressure, positive experience!

Your team worked with my daughter to get my car serviced and road ready for my return from Florida. Thank you for going above and beyond with your service.

Everything was great!! Everyone we had interactions with at this location was friendly, informative and very helpful. I have told many people to use this Dealership. So happy with the purchase and looking forward to working with them many years to come.

Jon was was friendly and didnt pressure us to purchase a vehicle. Answered all of our questions and concerns

Nice people. Ask for Justin! Hes pleasant to deal with. Any time Ive been in to get my vehicle serviced he is sure to say hi and makes sure Im taken care of. Isaac at the service desk is great too!

Great service. I was in and out as expected.

I had a dead battery and they worked me in on that same day and provided me with a new battery! 😊

Excellent service and quick return of vehicle.

Jason Stutzman was very kind polite and helpful. A little pricy but good quality in a certified vehicle.

Great team of employees. Always treated with respect and as a friend. Not the typical car sales stereotype but one of the family.

I have always heard great things about Warner Automotive and now after firsthand experience, it is easy to see why. It is family oriented and they have a very fun and welcoming environment for customers. I would highly recommend to all of my friends and family!

Ok fixed car did your job thank you

Service was great and the customer service was outstanding haven’t had great service like this In a long time and they have exceeded my expectations from the start to the finish! Couldn’t be happier!

Edit***We just bought our first brand new car from Jason. This is the second time we have gone to Warner and they have been outstanding! Jason is such a fantastic no pressure guy and Dave will explain as much as you need to let you know by line what each amount is for.If you are looking for a good car and no pressure or business this is your dealership!Hi Jason Hi Dave!!♥️♥️I bought my car from Jason after a week of driving to Columbus Marion Mansfield and all over that area. He and Dave got us in a car we could afford that I absolutely love. He was kind patient attentive and refreshing after looking at too many cars I couldnt afford. If you want a good no pressure salesman go see Jason at Warner Buick and tell him I said hi! ♥️

I bought a used 2010 GMC truck in August 2016. In November 2016 the truck engine blew the camshaft bearings. I ran the truck for just over 6,000 miles. It was properly maintained to GM standards over this time. It was 2,500 miles over the GM warranty limit and 159 miles past the paid-for warranty. When I told the dealer I was quoted $8,500 by a local GMC dealer to replace the engine, he offered to do it for less. When I asked for a quote with specifics (like the type of replacement engine) the service manager said sure, hed be back to me later that day. Not so much: He called back 2 hours later and said if I wanted to fix it anywhere else or get a detailed quote from Warner, then they didnt want to participate I have a 4 page detailed quote from my local GMC dealer so at least I know where my $8,500 is going, including a 3 year, 100,000 mile engine warranty.I have been driving GMC trucks since 1977. I have never had an engine blow nor have I ever been so badly treated by a GMC dealer. Consider yourself on-notice if you are reading this. This should be a NO STAR rating but the system will not let me post a review without giving them at least one star.

Jon Nelson is an exceptional Salesman who understands follow up, follow through, and customer service. I will buy more vehicles in the future from this man.

We took our GMC Sierra 3500HD in for routine service and to have a recall completed. We found all of the staff to be knowledgeable, helpful and welcoming. The service was completed quicker than the initial estimate, and the bill was reasonable. A subsequent issue was dealt with promptly. The premises are COVID safety compliant which we appreciate. We will be back again.

Hey they were polite just told them I was browsing and their was no pressure to buy a car at all. But if ya need a car id go and talk to Tony

Great Communication.

We were so impressed with technician #789 who went the extra mile on our free multi-point inspection to fully check our battery which we were told was not included in the inspection. We found that the battery was low and our service advisor, Bill, suggested we take it for a drive on the freeway to charge it up. I was so grateful that my battery was checked before winter so I can take steps to make sure it will either hold a charge or indicates the need to purchase a new battery before winter. Thanks so much for going the extra mile tech #789.

Rude service manager, sad how he handled my situation, explained to me that they send their work elsewhere when I said the work was needing done by a certified GMC dealership. What a sad story really, not a good way to handle business at all. Very glad I went elsewhere for the purchase of my vehicle, as they are from Michigan and are fixing my vehicle I bought from them thats not under warranty. If you want a reliable and good dealership go to Serra Buick Pontiac GMC in Michigan. They know how to treat a customer and take care of issues promptly...

Always great service

Service manager very helpful and friendly. Car was ready on time and washed

Amber and staff did a great job!

My Warner Automotive experience was excellent and I couldnt be any more pleased with the way I was taken care of. Brad J. has always been a great sales person that has always helped me in any of my needs that I may have, I have bought multiple vehicles with Brads help. The sales manager and finance manager also done an excellent job. Thanks again for a great job! Tim S.

Always great service

The best place to buy your next car. Ask for Tony. Great bunch of people. Very friendly.

I had a good experience with buying a truck at Warner.

Called Warner to set up a time to purchase a 2019 Buick Essence had listed for $27,900. Spoke to Nick on Wednesday and Thursday regarding our visit since we were going to drive 80 miles to Findlay, OH from Ft Wayne, IN. Submitted our credit app, planned to drive over Thursday evening to drive the car and purchase. Received a call from Nick on Thursday morning, sorry, our ad was wrong, the best we can do is $33,100, our 3rd party company we use had it listed incorrectly. I suggest your personnel review your postings your 3rd party does so this doesnt happen to anyone else. To be clear, I dont solely fault Nick, my guess it is a departmental issue within the Warner organization. Mistakes happen, but it shouldnt take 3 days to catch when you have been speaking with a potential buyer the whole time. Such a disappointment......

We cant say enough about the ease and professionalism Salesman, General Manager and Finance Manager. This was the third car we have purchased from Warner and every time we had exceptional service all the way around. Both sales associates we dealt with were fantastic. We most certainly return

Very polite fast

Ur service writers are rude and slow dont listen to anything we asked since the first oil change to start oil consumption test has never been done bill has argued with me about doin it I put new air and cabin filters in it 15,000 miles ago and we are still being told that they need to be changed tires are at 7/32s and are told we need new tires soon

Tony McNamara was GREAT!!! I know this is true because I am his mother ! I LOVE my Terrain!

Treated with respect

Fast costumer service

I bought my first financed car from here, I love them! I had no clue what I was doing but my sales man Jason really helped me out and answered all my questions. When I decide to buy again this will be the place I go! Also my husband just took out a deer in my new car and the body shop was very prompt on getting me in and providing me with a loner vehicle until its repaired. Plus the service dept. Is checking out my warranty and giving the car and oil change and a good look under the hood before I go pick her up! Definitely a one stop shop. Very trustworthy and friendly! Thank you warner!!!

Bought a 2010 Journey a month ago. I tried to turn it on and it wouldnt. It was dead. I sent the car back and now they are charging me a new battery after they said that they ran a full diagnostic on the Journey. A car should not be breaking down after a month out of the dealer, used or not. DO NOT BUY AN USED CAR FROM THEM. Visit other dealerships first and avoid this one.

Good experience. Laid back atmosphere.

Quick service and personable interaction

Got done in a short time and washed my car. How nice.

Bought our truck here. Very nice people

Came up for a oil change, these guys are awesome!

Professional,got all the info needed to make an informed decision. Thank you!

Warner Buick’s Service is friendly, quick and efficient. Totally satisfied with their service department. Thank you

Bought a vehicle, sales staff was great, entire process was smooth.

Just bought a new buick from Warner Automotive Findlay Oh was treated very well and would go back to buy again. I think anyone buying a car from this place would go back again after the way you are treated there great job all around from everyone.

Rude sales people and dont put any money down on any vehicles until your 100% sure you want the vehicle because they will try to not let you get your money back.

I got my 2007 Hyundai from there they were really nice and treating me with respect and kindness

Will always purchase my vehicles here, great service!

Horrific experience - Avoid buying from them or servicing your car here-I bought a 2015 Yukon Xl SLT from a private seller and brought it in to Warner right after picking it up to have some minor warranty work done. When I dropped it off for them to look at it, I walked in the dealership and asked the sales manager where the service department was. This guy happened to be the owners son. He knew I didnt buy my car there and said, if you would have purchased from us I would have shown you where service is.. and he walked away. After the work was complete, I was sitting in their parking lot inspecting the repairs to the radio when the same guy came out to my car, opened MY door and said My boss and I were talking and we think you should have taken this car back where you bought it to have it serviced. He then slammed my door in my face! Worse yet, it turns out they scratched the trim around my radio all up, and scratched my rear bumper in 2 places when they took it off. The service manager inspected the damage and agreed to repair the damage. The Owner (the father of the previously mentioned sales manager) then denied the repair and told me to my face that he will not fix the damages and that I should go back where I bought it to repair their mistakes. He was actually yelling at me and other customers commented on it. He then dared me to call GM and report this because it wouldnt matter. I did just that and the GM customer service manager was horrified by this and escalated it up to his superior. I now have a $72,000 vehicle that was new and flawless that is now all scratched up inside and out and this dealer said he never wants to see my car on his property again and refuses to fix his mistake. Upon additional research, I found dozens of cases like this from other Warner customers. Luckily, I had a feeling I was going to deal with a lot of push back from this guy based on my previous experience with him so I had my cell phone recording the conversation he had with me, him yelling at me, admitting they damaged the vehicle, and claiming since I didnt buy it there he has no responsibility for his service guys damaging it... updates to come...

I love the many options that they have their

Great staff very friendly

Prompt courteous service

Tony was awesome. Customer for life!

Quick and easy service for routine maintenance. Friendly staff.

Great people not pushie, very helpful

Rude service department. Maybe because Im a woman??

Pushy salesman with rude customer service, steer clear of this establishment.

Everything went smooth

Friendly staff, no pressure sales at oil change appointment.

Very helpful and friendly staff.

Friendly staff. Have a great variety!

Everyone is so friendly and helpful!

No pushy salesman they didnt flock me like buzzards looking at a vehicle and the price was good on the vehicle

Great Dealership.

Terrible place full of addicts

Bought car a d so looked at some.

Good service.

Fantastic

We werent there!