I couldn’t recommend a better place to have quality paint work done. They always exceed my expectations and we take all our vehicles there. Highly recommend if you are looking for the job where you can’t tell you had work done. And some colors are very difficult to match and they seem to never have an issue. Lifetime warranty works for me too!
Was easy drop off and pick up for my car. The bumper was fixed in a few days and has no problems. Very reliable and efficient business for getting your car repaired.
Merze and his team were far beyond superior!! The amount of attention to detail that was put into my wife’s truck was amazing!! He and his team really understand the words customer service. We will not ever use another body shop. Quality work done two days earlier than expected!! PS the free interior detail was icing on the cake!!
Did a beautiful job repairing my Edge. Brandy helped me with scheduling and pick-up and Merze always kept me updated on where they were at in the process! Completed in a timely fashion even with a parts delay.. (which I couldnt even tell!)
Well done. Thanks!
Great, fast estimate. Friendly service professionals.
Would recommend a different body shop for sure. Brought my car in the first time and did a total walk around with the staff where they mark all the locations that need fixed, we write down notes, Mark the car, triple check everyone is on the same page. Location has my car for over a week and finally finish it up. Get the car back and the work on the drivers side was decent (didn’t clean up the car after work, so once I washed looked better). Come to realize they just forgot to do over half the work. They fixed the drivers side door and just didn’t do anything to the giant key mark down the entire side of the passenger side. Call back in, they have it in the notes, have it in the pics and just didn’t do it. Shop can’t get me in for another week to have my car for who knows how long.Update- shop got me back in, much moreImpressed with work second time around, left myCar clean and work was done to expectations
Ann took care of me. I really enjoyed her. She made me feel comfortable. She took her time to explain conditioning and cutting my hair. The style was awesome.
Great Team to work with. They were responsive and informative during the repair time. The truck came back in mint condition both inside and out. Highly recommend.
This shop is awesome and they made my car look like new and the service and kindness was exceptional
Great staff! Would recommend anyone here!!
The paint work out of this shop is amazing. This is where I take my personal vehicles. Highly recommend! They repair vehicles the right way and don’t listen to the insurance companies opinions to go a cheaper route..
Highly recommend taking you vehicle here! Staff was very nice and helpful, especially since I got there right when they opened. Someone was able to look at my car in a matter of minutes. Even though my car was totalled I have seen the work theyve done and its great. My dad got his car repaired and looks like new!
Their service and attention to detail were great. The communication with Brandy was above and beyond. Knowledgeable, professional and understanding while my car was being repaired. If I have to have any repairs done again, this is the only place I will be taking any of my vehicles to.
Fair price and courteous customer service. They got the job done 2 days earlier than promised! Thank you Jeff Shaker for a job well done!
I went here on a recommendation from a few friends in my Mustang club to get a quote to get my 2001 gt covertible repainted. I drove across town to get there, and pulled into the parking lot, entered the facility and was greeted by the front desk. Everything was fine until this point.I told them that I was interested in looking at getting my car painted and they kind of gave me a weird look and then motioned to someone behind me and asked if thats something he wanted to handle.The gentleman that helped me was a younger man and was already on the way out the door and was basically telling me that my car would not be worth his time.He literally stepped out the door, looked at it, still on the front door and said it would be over $6k to paint it. He then proceeded to say that it could be more due to needing to replace old and broken parts on it and repeated over and over that it wasnt worth his time. He never took the time to ask me what I wanted to do with it, never actually even looked at the car closely and honestly I felt that even if I were to pay the $6k, my car was not worth their time. $6k is nothing to sneeze at granted, for most people, but honestly, I kind of figured that was in the ballpark.Im a small business owner and this facilitys customer service is beyond poor. If this is how you treat a potential customer, then shame on you. Im glad I brought my baby here and you turned her away. Id have hated for you to ruin my experience with her. Its not the price tag that drove me away, its the terrible customer service that kept from going here.Save your gas, time and money and just go elsewhere. Anywhere else.
I am so impressed with Fishers Collision!!! Their work on my car is hands down the best in The Indianapolis area! I would highly recommend then to everyone! Thanks for the great work.
I am extremely satisfied with their workmanship. I brought my car for a repair and they even detailed the interior and exterior of the car.
Great service from the receptionist, my agent,and ( best I can tell) the repair men and painters. They worked directly with the insurance company. I didnt have to haggle with anyone nor did I have to pay anything. Everything went smoothly and was done on time.
Had my vehicle taken in after an accident at the dealership which incur a dent on rear end of my car, however repairs at Fishers Collision Repair was exceptionally fast and repair quality was excellent. I highly recommend Jeff, especially if you have a Mustang ! Thank You so much! Thank you Ron B at Don Hinds Ford dealership for the excellent customer service also!
Overall best place to take anything wrecked!! Customer service is top level, clean waiting room and shop! Mark in particular made everything from start to finish hassle free!!A+++ guys great job!
I backed my brand new Honda into a hidden mailbox. I was not only dismayed by the damage but also defiant at the thought of ever again returning to Church Brothers, where a few years earlier I had a most unpleasant experience. I chose Fishers Collision Repair at the recommendation of the Fishers Honda Dealer, and it was a great choice. The completed work is flawless and the customer service was most pleasant. I was greeted warmly, the estimate was fast, the work was completed a day early, and the work is warranted for as long as I own the car. And perhaps my favorite part is that they detailed the interior of the car, including the trunk! No fingerprints on the screens, no dust particles between the seats, no dirt trails in the trunk where I had been hauling plants. Perfect. . .brand new again!! Great experience!
I recently had to file my first insurance claim and pick a repair shop for some body work to be done on my 2014 Cherokee. Having never doing this before, I went solely off a recommendation from a friend and the fact that Fishers Collision was already partnered with State Farm. So I really wasnt sure what to expect, but it is safe to say I am impressed! Their attention to detail and impeccably high standards in the quality of work, as well as their awesome customer service, made my first experience (and hopefully last, at least for a while) with collision repair way less stressful than I would have ever imagined. When I picked up my Jeep, I met with the GM to go over the work that was done, and you can very obviously tell that he accepts nothing less than the best from his team. Great people who are clearly in the business of customer service!
As a traveling salesman where my vehicle is the office, it’s tough to find a place that can turn and burn your repair quickly leaving minimal down time.. Mr Solis and his crew went over and beyond any collision repair shop in my area, that’s why I traveled 150 miles to use the pros, one day down and a courtesy vehicle for the day!!! Highly suggest this company... Thank you
Just went in for an estimate but the staff was very courteous and expeditious
Quick, professional service! And even wiped down the very dirty inside of my van! Above and beyond... I recommend.
I had a bumper swap done on my Mustang GT. I called around and the pricing was such a wide range. Scott from Don Hinds got me in touch with Merze and hands down was a clear choice. The bumper came unpainted and needed some other work done. Merze made sure his crew stuck to schedule without rushing and the quality truly does show. I was also pleased with the communication process. It made things so much smoother. I’m 100% satisfied with my outcome and would highly recommend. Great work!
After manager got involved recurring issues were resolved. And thye went beyond. Happy again!
A lady hit the side of my Volkswagen CC on 9/24/18. I sent it to them bc they said they have worked a lot on Volkswagen and can repair the damage and have no problems. It is 10/26/18 it has been over a month and they are still working on my on my car. They have told me 3 time they should have it back in 2 days. I have to keep calling them asking when it will be done and all they say is we are working on it. They don’t give me any details
We brought our 300 C in for body work after getting rear-ended last month. Without hesitation, we took it to Fishers Collision Center. We dropped it off before we went on vacation, and picked it back up the day after we returned. The repairs were made, and everything was excellent! They did a great job! Merze and Angela are excellent. Thank you so much for fixing my husbands “baby” 😊
The first thing I would like to say is that they did excellent work and I dont think I could be happier with that part of my experience. Their attitude is something entirely different. The gentleman that manages the place has a very condescending attitude and mannerism giving the overall impression that he is doing you a favor to take a few minutes to answer questions. I dont like it when I have to act nice to a smart alek because they have my car in his shop. The next time I need work done I will look around for a shop that does good work without the attitude.
Couple things:- Despite their very convenient location watch out for their car rental partner Enterprise. Their rep sold me what they called Basic Coverage for car rental and I did not even noticed. It is of course my fault for not reading contract more carefully before signing but business that trying to make money by tricking you is not OK in my book. I have other ideas how to spend $300 other than lining pockets of opportunistic sales reps.- My car hail repair damage took two weeks to complete. My coworkers car (same storm damage) took one day at another shop. It is possible that damage was different but that much time is just ridiculous.- After repair was done I noticed what looked like a hail dent. I pointed it out to their tech who started arguing that insurance did not pay for it and it is not damage from hail anyway. This was kind of unpleasant. I do have other dents on the car it is not new but the one that I pointed out was most definitely from hail.
My family and I were rear ended and I took my truck to Fisher’s Collision on a recommendation from my brother. He is a service writer at a local dealership, and he has seen first hand consecutively that Fisher’s Collision by far does the best work and takes great care of its customers! Jeff and Merze are the two Eatimators I worked with and they were great. Jeff and his team worked over on a Friday evening after waiting for some specific parts that were late to get my truck done. Jeff took it upon himself to help entertain my two boys, specifically my oldest who has special needs. He really took an interest to make things fun for my son which definitely stood out! Jeff went above and beyond and his kindness and generosity is so rare these days and was very much appreciated! My family and I highly recommend Fishers Collision, they are GREAT!!! Thank you all again and thank you so much, Jeff!!
They are an awesome group. Fantastic repair quality. HiglHi recommend them.
Great price. Great communication. Great quality work. Thank you, Jeff.
Stay far far away from this place, run as fast as you can, or just do the repairs yourself in your garage as they will come out better. In the past I gave this place 2 chances to work on my car when it was involved in 2 different fender benders. Both times the car had to be brought back multiple times for runs and bubbles in the paint/clear coat, dirt in the paint, visible body filler repairs that were not sanded at all before just lazily painting over them. Had a rim that was damaged in one accident that they repainted. When I went to pick up the car the rim was painted a different color than the other three and was clear coated gloss while the others were obviously a matte finish. Strut mount bolts were put in backwards on the side they repaired (found this out when the car was at the service department). Spoiler on car had to be removed for one repair. Instead of replacing it (Ford doesnt offer the OEM tape/gasket separately), they remounted it with their own double sided tape which failed as soon as they installed it (saw it lifting up from the trunk in my rearview mirror going down the highway home. Have a friend at work now going through the same issues with the repair quality (runs in paint, tape lines in new paint, body panels misaligned). Its a shame that the body shop doesnt match the quality/care that their service department provides. Why not hire someone competent to go over the car internally before it is finally presented to the customer since obviously the money you spend on re-doing work multiple times doesnt matter, you could at least save some face with customers. I will say I was made whole in every instance but having to return several times because of poor workmanship with two separate claims tells me they dont care. Would give negative stars if possible.
Over Promise Under Deliver.
Fast and timely repair. Car looks brand new
Feel like I need to leave a review as the two here arent even about their collision repair. I had a great experience with Fishers Collision Repair. I take my truck to Don Hinds for repairs so when I had my accident, they were the first place I thought of to get my body work done as well. Called my insurance company to find out they were a preferred service. My insurance company contacted Fishers Collision and they called me before I was even able to call them after work. Got my truck to them for an estimate which was quick and painless. I mentioned a few things I wanted them to check while it was in there as well. As they were repairing the truck, they kept me updated when they 1) found anything else damaged from the accident and 2) when the timeline changed of the completion date. I asked if they could check the steering as something felt off to me. They said they had aligned it and it checked out but I asked if they could just double check. Sure enough they did and found it was my upper ball joints getting a little worn and nothing caused by the accident. Which is fine, as I know ball joints wear over time and would almost have to have the wheel/axle ripped off or directly hit to be damaged during an accident. At least I knew what I was feeling. Picked the truck up when it was ready and with the cold weather my batteries were drained (needed replaced before, nothing they did; and the negative temperatures sure didnt help). They came right out and helped me jump my truck. Everything was in good order. All lights worked, all buttons and accessories worked and the paint they did looked great. You couldnt even tell where the scratches and chips were and where they painted. They even cleaned up the inside and they guarantee all the parts they put on for life of the vehicle! Cant beat that! I would recommend Fishers Collision repair to anyone needing body work or repairs done.
Through . Do great work
Uncooperative. Brought a vehicle in to have work performed. Unwilling to provide base estimate. Was told by Jeff that they didnt want the job and I could take the vehicle else where since I wasnt able to give them an open check book for the repair
Brought my car in for repair while I left on vacation. Came home & good as new . Thank you FCR ! They even dropped my ride off @ my home since I was busy & not available to pick it up.
Quality minded shop. Focused on proper repairs and doing what the manufacturer says not the insurance.
This place is the REAL DEALl! Unfortunately in this profession you have to rely and trust on the expertise of others to tell you whats needed and whats not. Rest assured, if you need body work or anything to make your vehicle to look like new, without question you should trust Merze and the rest of his team. You will be working with some of the very best in the business! Our daughter hit a mailbox and hit every panel on the passenger side including the hood and side mirror. When we received her verhicle fixed, and in an appropriate time frame, it was immaculate! We were very impressed! Cant say enough great things about this business! Very efficient, professional with great results!
Had my vehicle taken in after an accident I had gotten involved in.. repairs were done super fast and BEAUTIFULLY my car has NEVER looked better! Looks brand new!
Does great work, and quick.
Was rear ended and chose to come here for repair. The other persons insurance of course wanted to lowball and put a cheap used bumper/bumper cover on. Long story short, they ordered OEM bumper cover and made it look so good. It cost them extra from quote, but their standards are high and they didnt charge me a penny extra from what the insurance quoted and wrote check for. Highly recommend, especially if you have a Ford!!
Have had two repairs completed here, one which involved insurance. Both were completed quickly and well.
I have a 2018 Ford Edge that my son backed into a parked vehicle. Of course it is a lease, so matching paint is crucial. Fisher’s did a beautiful job matching the paint and repairing the damage, you cannot tell anything happened!They also repaired my 2007 F150 after a deer jumped in front of my husband. You would think being that old they might have a hard time with parts or paint, nope neither, they repaired it as if nothing ever happened.They explained all costs/ repairs when handing me the quote. They told me how long the repairs will take and we’re true to their word!I highly recommend using Fishers Collision for any body shop repairs! See Jeff, tell him I sent you!
Fishers collision repair leaves a lot to be desired in the way of customer service. Mediocre is the nicest word I could use to describe my experiences. The estimate they gave was by far the cheapest, so I was forced to use them. You get what you pay for here. Unprepared, unprofessional, disorganized, and disheveled are the words that come to mind describing this outfit. Do yourself a favor and look elsewhere. Youll be glad you did.
They have always fixed my car with the highest of quality. No matter what I need fixed, they do so with a smile on their face and with my savings in their mind!
Extremely slow service, not very understanding would not recommend
They bumped my appointment by a week because they had other business: I called the day before to confirm my appointment on 12/14/2016 for a $2000 repair. Amanda tells me my repair is now scheduled for 12/20/2016 because, other business came in. I asked her if she gave my timeslot to them and she said, yes. Apparently some customers get preferential treatment and my repair gets pushed back 6 days.
I cant speak for thier repair abilities because they only dealt with puting new parts into my truck which anyone can do. I can speak for their customer service, which after three weeks I am still very upset about. They were copmletely at fault for telling me to put accessories on my truck while I was waiting for parts so I could get two things done and once. Once they coninued installation they turned right around and ripped out all parts they told me to put in and placed them in the back seat of my truck. They then refused to pay for the re-installation, even after the insurance threatened them. I figured it wouldnt be an issue to have Fishers Collision take care of the new problem because it was all thier doing. However, I was stuck paying twice for the accessories. On top of all of this, I had to stop in thier office or call daily because they would never keep me informed. If at all possible, do not go through Fishers Collision.
Great friendly service
Poor customer service! Not willing to admit they missed something!
Arrived at 4:47 and despite being open till 5:30 they only do estimates until 4:30. What a waste of my time. Ill go somewhere else.
Good people