Some of Ceiba’s gear is pretty old and would benefit from getting replaced. We had a leaky floor valve, a cooler strap break, and a broken roller table while rigging at the put-in. However, the customer service from Ceiba was great. They’re super responsive and helpful, even when I had random dumb questions. Marilyn was so helpful at Lee’s Ferry showing us how to use all the gear and getting us moving along. The food was really delicious and we even had ice leftover after our 22 day trip. We had a vegan and a vegetarian on the trip, and they were very accommodating to their dietary restrictions even though the rest of the group was meat-eaters. I’d definitely use Ceiba again.
Ceiba provided all our food, transportation, waste management, fee payments and scheduling for a 25 day private trip. Honestly, they were wonderful. Food was incredible, details on all fronts covered and costs were very reasonable. But the reason they get 5 stars from me is the people who make up Ceiba. They are what set them apart from the others. Genuinely nice, caring people, always.
Great crew to organize your Canyon trip with. Helpful, knowledgeable in the office, at put-in, take out and over the phone. Helped make our trip the best of a lifetime. And get the bag and boil if Ceiba is doing your food buy! So worth it. I look forward to the next time!
Ceiba was an amazing outfitter from start to finish with an efficient rig day, amazing gear and food setup for on the river, and an easy de-rig day. They were super organized and kind, and Marilyn especially really helped us feel prepared for our trip. Will absolutely be using Ceiba again for (hopeful) future trips!
Ceiba is your one stop shop for all your GC needs! I picked up a follow-up permit and didnt have much time to plan. Ceiba worked with me every step of the way to ensure I had a streamlined trip. Quick to respond to any of my questions and helped with suggestions. The readymade food was a great pick and gave us less time in the kitchen and more time kicking around. Highly recommend and will absolutely use them again.
Ceiba outfitted our adventure with fantastic equipment and food for our river trip. Things did not go as planned, but the team responded as if it was their own private trip. Ceiba truly cares for its customers. Huge shout out to Chris and Scott from Ceiba.
I have used several outfitters for grand trips, and ceiba is one of the best! Their years of experience show from rig day to the take out!
This company was a dream to work with from beginning to end. I was able to execute a 5 day lower San Juan river trip for 8 people by working with the staff at Ceiba on all gear rental equipment from IKs, Straps, Water cans, bags, repair kits, and pumps. They were very easy to work with over the phone (planning the trip from Ma). Scheduling pick up and drop off went super smooth. The gear pick up was a breaze and besides the flash flood, the drop off was a breaze too. I cant thank them enough for the extra effort they put in to make our super tight timeline fit. Thanks for the wicked awesome experience!
Ceiba did a great job helping us organize our trip. We were on a short time limit and they worked out all the details of gear and food with us. Great people and service.
Rented some paddle boards back in the summertime, Chelsea got everything arranged for me and made sure I knew what I was getting for the price quoted, went to pick everything up and Jenn showed me how the boards work, how to inflate and deflate and everything, I ended up extending my trip by a day and Chelsea was extremely helpful in extending my rental time and drop off time. Will do business with these fine folks again, would recommend to anyone looking for paddle board or any similar type of rental.
These people are professionals. They think of everything. We had 9 voracious teenagers. The food planning was spot on. Their gear, though well-used, is really well maintained - this is sustainability at work. Rachel was most helpful and promptly responsive at every stage. Marilyn is a force of nature in the best of ways! We loved the hats and stickers they gave us at the end of the trip.
Ive had the good fortune of going on two private rafting trips down the canyon over the last seven years and Ceiba has outfitted both of them—raising the bar each time. The staff is kind, professional, safety-driven, and respected. They are attentive to individual needs within large groups and they deliver on their word and service. Their respect for the environment is also paramount. And they do it all with big smiles.
I just attended my first 5 day rafting trip down the San Juan River. It was an amazing experience overall! We had a group of 23 people & It was most of their first time as well. Everything was very organized & put together well. What I was most impressed about Ceiba was that the food was INCREDIBLE! We were definitely spoiled for camping food as well as the snacks they provided us. We ended up with a lot of food at the end because we were provided a ton of food for my group. Definitely worth checking out this company for a rafting trip.
I used Ceiba as our outfitting company for our 24 day rafting trip down the Grand Canyon. They were extremely helpful in packing and trip planning. The staff was very friendly and even kindly dealt with my lactose intolerant issues. If you have a food allergy/sensitivity, put your trust in these guys. They did a great job! I was also highly impressed with their organization of the food making it a breeze to find the items we needed while on the river. If I were to go on another trip down the canyon, I would definitely use these guys again!TIP IF USING THESE GUYS: Don’t be afraid to tell them your food sensitivities. They are more then willing to talk through it with you!
We used Ceiba for a Grand Canyon rafting trip. Chelsey, Rachel, and the entire Ceiba team have been professional, kind, and helpful. They truly helped make my first rafting trip an experience of a lifetime. Thank you!!
Tons of gear at reasonable prices and nice people too...
Always very friendly and very helpful
Rachel was so kind and accommodating from the first call to the very end. She not only came in early to get us the paddle boards, she equipped us with extra pumps, gave us straps for the car, and met us late to return them. I would highly recommend ceiba for any of your outdoor excursions!
I’ve been renting from ceiba for a few years now and every time they do a fantastic job. Their gear is in great condition and always clean and the food pack is full of easy to prepare healthy food with a good variety. Rachel, Scotty, Carolyn, Adam and Jared are fantastic to work with and never miss a beat. If you’re in need of gear rental I’d highly recommend them.
Ceiba is the best!!! The crew there has such vast knowledge of the canyons and outfitting. Fro start to finish they’ve always been incredibly friendly and accommodating to our groups. Have used Ceiba three times now and I won’t use anyone else!Thanks folks!!
Great place, great people.
Awesome experience with Ceiba! They are organized, accommodating, and great with communication. They accommodated our custom menu request perfectly. They also fulfilled multiple very last minute gear requests including an additional boat. The trip went off without any major issues and we had everything we needed.
Ceiba did an outstanding job for my recent trip from Diamond Creek to Perce Ferry. The staff was especially helpful and accommodating, they were able to adjust the raft pick up date with limited notice and communication.This trip was a bucket list item for me to self guide the rapids of the Grand Canyon, It did NOT disappoint : ) taking on rapids and camping in one of the wonders of the world....Ceiba can make it happen for you
Ceiba provides great menus and food for Grand Canyon river trips. You will not go hungry and the meal variety was excellent! They provided the rafts, gear, and food for our 16 day river trip. Very friendly and helpful. Scott Davis knows what hes doing.
Everyone at Ceiba was so friendly and accommodating! They were quick to answer any and all questions we had for our trip. Rig and derig day was such a smooth operation with them. We had a complicated menu request (allergies, preferences, etc) and they nailed it. Will absolutely go with Ceiba again on the next GC trip.
The river outfitter of choice. these guys have nicely maintained equipment and fantastic customer service. Theyre very flexible on menu planning also. Have used them several times for month-long Grand Canyon River trips.
I was fortunate enough to get a Grand Canyon river permit this past September and chose the Ceiba Whole Shabang Motor Trip Rental. Everyone involved with Ceiba was very helpful and they made our 12 day trip from Lees Ferry to Pierce Ferry the best trip of our lives. Scott and Rachel were always there for us and they welcomed any requests for changes to the menu or equipment based on our preferences. As an ex-Grand Canyon boatman, I can say that Ceiba provided our group with exactly what we needed to safely and comfortably run the entire Colorado River through Grand Canyon. I could not have asked for more. Ceiba is highly recommended by our group Beck Party of Fourteen
If you need everything or just rent one item... Ceiba is where it is at. You will not be disappointed. Everyone that I know in the south east used them. I have only used them for my 3 grand trips. They even forgot to pack some vegan food and had a person run it down to us at Phantom. Wow! Their employees and owner are amazing and caring and know what they are doing. They are the best!
Great Service, Professional, Organized, Descriptive--I enjoyed talking to Everyone there. Glad I was referred to them.
Ceiba rocks it. Great customer service. Friendly, Flexible, easy to work with. Great gear too
I would absolutely recommend Ceiba for your GC trip. There full Shebang package is great. Food packing was excellent, walks you through all of the meals. Gear was terrific, rafts, coolers etc. We had some seasoned GC vets on our trip that have worked with multiple other outfitters and they all said that the Ceiba experience was their best to date.
Dont hesitate to call the wonderful folks at Ceiba. They helped our group of 16 with planning, boats, food, and shuttles for our private trip down the Grand Canyon. We couldnt have done it without them, and their expertise helped make our trip amazing.
Best river outfitting company in arizona
I floated the Grand canyon with these guys. Excellent company from a passengers point of view. Not the greatest menu on our trip nor the most food for an hungry group but would recommend.
Wonderful staff and employees. Very professional and courteous.
Second time going with them for gear, food, logistics, etc. They are hands down one of the most friendly companies to do business with. High quality service and some of the best customer service I have experienced hands down.Thanks Ceiba!P.S.Sorry for the broken oar...
You cant go wrong with this Outfitter. Great staff and great equipment and they pack you awesome food
Ive now done two private, non-commercial trips with Ceibas gear, foodpack, and shuttle service and I would never go with anyone else. They are incredibly professional, caring, and did everything in their power to ensure we had the best trip possible. Ceiba is awesome!
Great support, Great Meals, Great People. Planning a river trip can be daunting, Ceiba support makes it so you mostly have to worry about rapids and enjoying epic scenery
Best painless private outfitter!
I wouldnt go with anybody else. I would email them throughout the planning stages of my trip, and theyd email me right back with answers to everything. They gave us their cell phone numbers to call us at any point during the trip if we had any questions...is diamond creek flooded out? Is there a big storm coming that we shouldnt go canyoneering? Etc.The food was amazing, I ate better on the trip than I did at home. Make sure all your trip people fill out the food forms truthfully though....they make sure there enough hot sauce to go around!They were with us at put in and explained everything to us in great detail. They even gave us their own Expedition mentality and dont be a d!ck pep talk.Id recommend these to anybody!
Prompt and helpful information from the office staff!
Great crew for outfitting a river trip
Great outfit, gear and personel
Top notch service ran by top notch people! Ceiba is the way!
Awesome outfitters!