Everything was organized and easy to find. One of the better Michaels Ive been to! So many options compared to other craft stores, I regularly end up going in for one or two things and end up walking out hours laterπ
Allen in your framing dept. did a fabulous job preserving, matting & framing some very old prints of my Great & Great Great Grandparents. I was absolutely thrilled to see the finished products. Would highly recommend Allen for any framing projects you might have. Thank you again & again Allen.
The store is great and employees are wonderful but the prices they have on the Halloween & Christmas items are ridiculous π² the 5ft singing grinch u can buy full price 199.99 at home depot and these guys want over 500.00 for him. All of their decorations says 50% off but yeah they are still way higher then any other store... It is crazy
Love this store. Such a huge selection of beautiful and creative merchandise. Great and friendly staff!
The store personnel are very nice, but I seem to always have trouble with what I am trying to find. I asked the personnel how they do photo boxes figuring they would know and I did not get any resolution. The box I was looking for was $65. The sale was buy one, get one at 50% off. I ended up getting a shadow photo box at Hobby Lobby. They did have great sales on other materials I was after. I would definitely recommend checking this store out and if you donβt get what you want, check out Hobby Lobby. It always seems to take so long to check out of these hobby stores. I dislike that!
Friendly, helpful employees that dont mind giving good customer service. The only complaint I had was that the inventory of beads and gemstones my daughter uses for jewelcrafting was somewhat limited, despite having plenty of shelf space and racks for products that they were simply sold out of. Due to the lack of selection, I was unable to find 1 or 2 of the specific colors/types I was looking for.
Worked with Allen who was a pleasure to work with! He was extremely knowledgeable and went over and beyond what anyone could expect!! Certainly a valuable asset to Michaels!
Love the store just did have what I was looking for this time. Excellent for art supplies
My other half loves this place. It is her toy store. Otherwise just filled with random painting and housing decor.
It was good. I had not been to this particular store in over three years. Staff very friendly and very courteous.
I had a good shopping experience there as always! They have good sales going on and offer great coupons online! The store has a wide variety of crafting needs, pretty much every thing you could possibly need. The atmosphere here is nice and the staff is friendly& helpful. I am and will be a returning customer!
They need more yarn, but their other crafts are well supplied!
The new manager is way more helpful then the old good switch
Nice staff very organized, enjoyed shopping there, all my questions were answered !
Great staff and craft products at a fair price
All staff greeted me and were helpful. Store was very clean. Prices good and always a coupon to be found on line.
A great supply of crafty stuff.
Mid range pricing but empty shelves
Nice friendly service even though I was unable to find the item I was looking for
Great selection of yarn. Had forgotten about all the other things they have. Ill be shopping there for my grandkids presents.
The staff is very knowledgeable and friendly. The store is well stocked and offers a great selection of art supplies and frames and childrens learning and art activities.
Didnt find what we was looking for but found other things
I am very disappointed with this location. Placed an online order in the a.m., received the text that my order was ready to pick up nearly 5hrs later. Followed directions, sent back the Im on my way message. Arrived at store, parked in a pick up spot, sent the Im here message. Received the we will be right out with your order message all is right with the world Right? WRONG! After sitting there for about five minutes, I started looking around and noticed how empty the parking lot was. Called the store. Was informed that they were CLOSED for EMERGENCY ROUTINE MAINTENANCE!! And to come back and pick my order in 1.5 hours or when I was available. IM AVAILABLE NOW! WHAT!?! What IS EMERGENCY ROUTINE? You were able to send me all the messages, you cant bring me my order? Listen, Ive done curbside service. THIS could have been avoided and sending someone away without their order is just plain POOR CUSTOMER SERVICE.
The store was well lit, clean and stocked. Also all of the employees I encountered were upbeat, friendly and very helpful. I want to thank the associate that was in the bead aisle when I visited. I didnt see one of the strands I was looking for and he was able to find them in a box of inventory that had yet to be stocked. He even searched me out in the store when he found 2 more strands. Thank you so much for that face to face service. Great job to him and the entire store.
Nice store with a good section.
Great deals on good quality paint supplies. They have 2 different paint sections and I didnt realize that the first couple visits. I still dont understand why but this is why they got 4 stars instead of 5 stars. Great discounts for members. I will definitely be returning, feel like a kid in a candy store there.
My mom loves this store
Didnt have the item I was looking for but nice store.
Looking for seasonal home decor. Yesterday I didnt see what I was hoping to find. Ill go back when I have more time.
Sooo much fun stuff!
Staff was friendly and knowledgeable nice place to shop
Didnt have what i was looking for originally but found something exactly what I needed in another item.
Found the stuff to mend snowpants without sewing. Should be easier than trying to machine stitch. Quite a variety of crafts.
Nice store, very helpful
Tysen checked me out and wasca very polite and courteous young man. Once again,however, the bathroom floor looked like it had alot of dirt on it. The cleaning schedule in the bathroom wasnt posted either. Not that they seem to follow it....
Overpriced fabric and I had to walk the entire store and then go up to the cash register just to find an employee to help me cut the amount of fabric I wanted. Im assuming theyre understaffed since the help i did receive was very kindly. but overall it was just inconvenient.
Good deals right now! I was able to purchase so organizational items for my classroom at a decent price.
Not too busy-everyone masked properly that works there. Also nice young man who was a cashier saw me struggle to reach something & as he didnt have a customer he rushed over to quickly help me.Great service on his part-sorry I didnt look at his name tag
This rating is simply relating to the curbside service option. Despite following protocols including letting them know Im on my way and Im here notifications, I waited for over 20 minutes and needed to call the store twice within that waiting period. This is not a useful service, if Michaels doesnt act promptly.
Alan in framing just helped my wife and i with two art pieces we have been wanting to get custome framed for years. His excitement and talent put us at ease and made the experience great. I will be coming back with other projects very soon.
Finally found black 16x24 picture frames online so kudos to yall for that. Ordered them online and shipment was fast however this is a fragile package! The box is trashed, whoever does your shipments needs to do better! Wish I could add pics
Good selection. Lots to choose from. Love Michaels
It was a little disappointing that they dont have their fault stuff out yet.
Even though I didnt get the replacement ornament I wanted, the staff there were readily available, shelves were well stocked considering covid and holiday season and I got 2 more for less than I paid for the first one! . Will definitely be back.
Inventory is low right now but they are having a huge clearance.
Its good if you find stuff on sale. But everything is way overpriced compared to online pricing. Ive never find anything in the store I couldnt get online cheaper. Yeah save brick and mortar but they need to compete with 2 day shipping
Every store needs a manager like Teresa!! Very nice and helpful!! Thank you!!
I had Ashley as my cashier and she was very nice! I love Michaels.
We were greeted upon our entering the store. Everything was very easy to find. Great prices and sales. Payton was very pleasant and helpful with checking out...
They had the products I needed compared to Hobby Lobby.
Good selection. Very good sales. But some items are double the price of other craft places so watch out for that one.
Not impressed. I ordered online and expected the order to be waiting for me. I would have been able to go the the isle and purchased the item four (4) times in the amount of time it took for the order staff to get my one item with no one in front of me.
Lots of crafts and items for your home. Love walking through to get new ideas for diy
Great selection & reasonable prices
I never have any problem finding EXACTLY what Im looking for at Michaels! And the staff are always very helpful and courteous. I only wish that the clear glass ornaments were available now so I could get started with painting them for Christmas presents! Thank you.
There is no one there to ever help you. Yeah I dont appreciate the random guy following me around the whole store until I walked out I guess he thought I was going to steal some paint. Lol. I asked for a specific product and nobody could find it more do they know what it was and it is used in paint.
Merchandisers were very helpful, oh, and a few customers too. Had a awesome experience. β
Always have what I want!
Great! I forgot my coupon so the cashier helped me with a discount anyway.
Fair sales .Prices are reduced often Items all good. Very satisfied also using coupons in Google.
They had 1000 kinds of everything I was looking for.Very nice helpful staff. Ill be going back, for sure.
This used to be a cool store to go to, not any long. The shelves are Bare,and their prices seem to be more.
Nice variety of crafts and supplies as well as picture frames (over the counter and custom made) and seasonal decorations.
Good prices on a lot of stuff for crafts
I had an online order to pick up. Very efficient and organized. I love everything in your store!!
I needed a new wreath for my front door. Tgere was a good selection and I was very happy with the one I got.
Good clean, brightly lit store. The staff is very helpful
Great craft store! Very helpful staff and friendly service.
Nice but Very Sad hard to find anyone to get help Very Clean But To Expensive.
This place has so much to offer as far as arts and crafts supplies, but the checkout process is such a joke. Their lines are always ridiculously long because they regularly short staff the checkout lanes. And heaven help you if you have to Return merchandise, because their is no designated line for RETURNS, they require you to stand in these super long lines with people who are checking out. In addition, the staff are not always the friendliest either.
Very little product.
Had just what I needed.
Lots of really cute Christmas items. Associates very helpful.
Great variety of art supplies.
The store is always well stocked and clean. Some of the cashiers can get pretty rude but most are great.
Surface here was really good and I was surprised at how late the hours were
I love doing crafts
Good selection of items I was sent to buy. At least their merchandise is easy to find as they clearly state on isle signs. This is huge to customers who are unfamiliar with crafts in general. Forget Hobby Lobby stores which has no navigational signs in store and no one to assist.
Friendly service.
Awesome deals, great selection!! I love Michaels for all my crafting needs and impulse buys.
People are nice. They know crafting
Incredible place to shop for crafts. I have not found everything I need there, but I love the store, friendly workers too.
Well stocked to much good stuff
Staff was less than enthused to help customers.
Went for a childrens birthday party. Who knew??? Lots of fun craft activities for the kids (kindergarten age). All the children had fun and the Michaels staff was great.
Very friendly staff and super organized store.
Alot of stuff
Had what I went for. Reasonable price
Learning how to use water color, was able to get my supplies for under 20 dollars with coupons.
Nice, helpful staff and this location seems to always have everything in stock all the time.
Always have what I need. Love my teacher discount.
My granddaughter, whos 11 loves going to Michaels. She likes walking the aisles looking for different things to make. They have literally 1000s of things you can get to bring out the creativity in a child.
Always go inside for one thing and come out with a full shopping cartπ€£π€£
Did not have anything I wanted. Michaels has really changed. Now I no why I dont shop there.
I love this store I love the staff its fun to shop there I sometimes go just to look around. The best part is they always have coupons and allow you to look them up on your phone before you make a purchase to save more. The prices are always good and the store is always clean. Its Definitely my 1st choice for crafts.