Great job, very professional. Staff and owners helped me pick out carpet for an investment home. I was extremely impressed with their knowledge and how smooth the whole process was. Results were great and my home looks great now. Will be using Smith and Smith Carpet for all my future flooring needs. Highly recommend!

Went to the business thursday to pick out carpet for my moms living room. Jamie was real friendly and helpful. Made it easy. Helping my mom get things done. She was wast to talk to and made it more convenient. Was able to take a sample home to show my mom too. Already have an estimate set up for Saturday.

Pretty unprofessional to just not call a customer back who you said you would do the work for. I’ll give my money to someone who wants the job.

They have a great customer service and were able to install carpet quickly for us. Quality work, everything looks fantastic!

Smith and Smith Carpet .. HANDS DOWN THEE BEST! Matt and Mark are amazing! Jaime is wonderful. We used them for installing GORGEOUS flooring in our living room, dinning room and daughters bedroom (which was HORRIBLE when they had to go in there and measure 🤦🏻‍♀️). The job they did was absolutely spectacular!! We are getting our kitchen remodeled and without hesitation I called Smith and Smith carpet right away. Knowing that they will be the only choice we ever go with! They back their work they are amazing to work with and the quality and pride they take.. is next to none!!!

They installed carpet squares in our new show room and it looks great. Very friendly and professional. I would highly recommend them.

Very disappointed in the products/flooring that they sold to us. Within 3 years the carpet had seams (full lines) in 3 separate areas and the luxury vinyl floors that were heavy duty had seams showing in them as well, along with curling in areas. I called several times and I was finally was told that the company that they bought those flooring products were out of business and nothing could be done...very disappointed. They should back not only the products they sell, but their work....and they didnt do either of those....

My daughter bought new carpet and floor. She was happy.

Excellent customer service. Our carpet install was fast and professional. Will recommend Smith and Smith to everyone.

Helpful and willing to answer questions. Very competitive estimates.

Great staff and workmanship. Very satisfied and would not hesitate to recommend to my friends and family. Very impressed with the finished job at my residence.

If you want quality floors by a professional crew, these are your guys. I cannot express how much I loveeeee my new floors and carpeting, which completely transformed my home in 2 days. Overall, they exceeded my expectations and I cannot wait to have them do more work in the near future.

Had Smith and Smith put new flooring in my business, CompuNinjas. I can honestly say, they did an AMAZING job. Working with them was easy. They had great ideas and executed the job quickly. In and out and we were surprised when it was completed. We are going to have them do more work in the business and in our home. Highly recommend!

Although I have used them in the past it seems now they customer service has gone by the wayside. After 6 weeks of waiting for a complete quote I was told they were to busy to service me. They gave me another person to do the install (they would supply the carpet) that person failed to come through with final pricing. Very discouraging after using them for other projects it was like they were to big to service existing customers.

Just had carpet put in by Matt Smith and Mark Smith from Smith and Smith Carpet. Looks awesome, and they were FAST! Thanks!

Mark and his team were awesome. From start to finish, it was the best experience that we have ever had with a carpet installation. We will recommend them to everyone we know. They exceeded our expectations! Thanks again to Smith and Smith Carpets

Phenomenal owners who work to do their best for you...super products too.

I cant imagine anyone rating this company / family any less than 5 stars! I have worked with these brothers twice in the past and will be doing business again shortly. Amazing owners, outstanding customer service and professionalism. Very empathetic to individualized circumstances, financial limitations and amazing installation time from purchase date! !!!!! I will always go to smith and smith carpet!

Best flooring experience I have ever had. Ive been in the business 38 years. Thanks for putting the customer first 🇺🇸

Smith and Smith, helped me do a 24 x 14 Main living Room Within 3 days of buying the carpet from them, not only an excellent price but a honest Family business thriving in Michigan as we all are. Making my choice to drive 80 miles one way to go see them, and give them the job over anyone else was easy and not for one second did i hesitate on giving these good detailed people the job.Thanks for all your help,Jason and Kirstie Phelps

Smith carpet did work for us yesterday and we are completly satisfied. They were on time,they were professional reasonably priced and did a great job.We would highly recommend them.Thanks again.

Great staff, big selection, good prices

Smith and Smith Carpet did an amazing job at a very reasonable price. Owners are outstanding and service is awesome!

My wife and I were in a panic when we were moving back home to Michigan from Tucson. We had been renting our home in Grand Blanc for 7 years and it was in dire need of new carpet. We needed to make sure we could get it done before the moving truck arrived. Thankfully the folks and Smith & Smith understood our situation and did everything to accommodate us. Not only did they get everything done in time we LOVE the carpet. Highly recommend.

I bought carpet from Smith & Smith for my entire upstairs - 4 bedrooms, 1 (huge) linen closet, the hall and stairs. I was happy with them until the installation. After two meetings at their store, we agreed on a two-step installation, with the first phase including the two largest bedrooms, hall and stairs (ONLY). I painted these rooms (only) and had neatly stacked all the furniture in the two smaller bedrooms and linen closet. The day of the install, Heather questioned why they could not install the complete job. I explained to her that I had painted, according to the install plan, and still had to paint two smaller bedrooms and linen closet. Furthermore, I had out of town guests arriving the day after the install and needed to set up the two larger bedrooms. When the installers arrived (one of them being a co-owner), I again reminded them that they were only doing to the two larger bedrooms, hall, and stairs.During the install, I went upstairs to find that they had moved my furniture (all over the place) and had installed carpet in all bedrooms. When I told them that this was not the way it was supposed to go and expressed my concerns over still needing to paint, I was told to just buy plastic. They even mentioned that they heard I had out of town guests coming, so they thought they would help me out. (I still havent figured out why Heather would have informed them about my guests, but not the install plan). After they left, I went upstairs and found total chaos. A metal bed spring with sharp edges was placed against a newly painted wall, with other items stacked against it. This caused damage to the wall, which now requires patching and repainting. I also found other damage along the hallway, apparently from haphazardly moving furniture (which they did not have permission to do). The worst thing is that the furniture was just moved and dropped wherever in a big mess. You can see the chaos in the attached pictures. Keep in mind that the furniture was neatly stored and was not supposed to be moved at all. It was previously neatly contained to two small rooms (the rooms which were not guest rooms). Unfortunately, I was not able to move the excess heavy furniture in the time allotted before my guests arrived. So, I had to pay for two hotel rooms for two nights to house my guests, one of them who is terminally ill.I did talk to Heather, who confirmed that she informed the installation team of the plan. However, the lead installer (again, a co-owner) decided to ignore the install plan and my wishes, and create total chaos and damage to my walls. Overall, their blunder is costing me hundreds of dollars. If you do use them, watch the installation, EVERY step of the way. They really put me in a horrible predicament.

Dont remember

Very dependable staff and great work.

Always going out of their way to help!!!! The Smith brothers are amazing guys and I wouldnt send my business anywhere else!!!!! Thank you for everything

Very professional, efficient, and reasonable!