The store is always clean. The check out people are friendly and do their best to bag and keep you organized.Some of staff restocking, walking store are not as friendly. When asking for help/questions seem like they have something better to be doing.
Visiting my daughter had dinner and hit this Michaels on her side of town very clean and very well stocked happy and i was able to find things i couldnt get my hands on helpful ppl alway make my shopping experience better.was able to get things for my doll house my miniature was coming alive now thanks to this wonderful store so many choices.
Great Location on Lindbergh. Next to 5 below. Staff here is knowledgeable and friendly. They lines are never too long and the priced are reasonable for stuff needed same day. The rewards program is pretty cool. Now you can point for shopping to use in voucher form at every $5 increment. Love going here for yarn, beads, and epoxy!!!
Customer service was superb. The cashier took special care and time to wrap up my glass purchases properly so that they wldnt break.
I go to Michaels for pens and they generally have a good variety. The other loc!tions have a bigger variety but I was still able to get what I needed.
Good and organized. Easy to find what I wanted.
Michaels in Florissant,MO has the best frame shop worker Hao. He is very knowledgeable about the craft of framing. Hes an excellent framer.
Did not have what I needed. Everything was out of stock. I mean Everything!!!
Good for basic arts and crafts. Great coupons. Need more soap and candle making supplies.
They refunded parts of a curbside order after they said it was ready then the shirts that were there were not what I ordered so I had to go in I paid with vouchers I earned so once when I tried to switch the shirts they made me do a return but I never got my 30$ back in my account. Then the shirts they gave me were the right color but 2 youth sizes were mixed in instead of adult that I requested. They need to work on updating online inventory for curbside and double checking orders
Phenomenal selection of arts and crafts goods. Clean, bright and well stocked and helpful staff on the floor.
No one was helpful. I guess because I got there 30 minutes before closing everyone was busy with preparing for the next day and I got no assistance with my search for items listed in the ad
I was able to ask for help with one of my projects and was assisted with kindness.
Have a variety of products for craft creators. Good for someone willing to make a living by creating craft for sale or personal, you have alot to choose for your niche.
The associates are always very nice and pleasant. My only critique is they need to hire more cashiers. Every time I come without a doubt, I stand in line for 15+ minutes.
Nice clean well merchandise helpful staff
Found what I was looking for with no problem.
They are always helpful and seems like Everytime Im here something that I want is on sale, not sure if they do that on purpose but IIIIIIIIIIIIIIIIIIII LIKE IT 😜
I was looking for a certain pant brush. It was difficult considering they are all over the store. The staff was helpful and friendly all the way through check out. I am looking forward to crafting.
Very helpful staff. Great selection.
I went to Michaels today in search of a digital candy thermometer. I walked around to the cake decorating section, but didnt find one. I attempted to look for someone in the store to assist, but didnt see anyone. So I stood in line to ask the cashier. He wasnt sure if the store sold thermometers. He seemed like he didnt know what it was. So, I left and will find it elsewhere.#Tonetta
Just left because the line is so long. Its Saturday a major shopping day and they have a total of 8 registers but only is open ran by a old lady.(just saying since she is old she not in a real rush to check people out or can maybe move has fast) I ask the manager if she had anybody else who could help with cashing our ppl, she says no and that shes running the whole floor by her self, and 3 or 4 people just quit, ok thats fine I dont need your life story. Im pretty sure you could get someone to cover while the girl is on break. If you cant handle the job then try something else.
No there to help find things..short of staff
Framing service is great. Wonderful place to shop for supplies. And unlike that other Hobby Lobby place you dont have to listen to the disgusting repulsive poorly performed church music over the PA system
Awesome store. A little bit of everything.
A great place to go and get supplies for diy crafts and small projects around the house... when they take the time to make sure the shelves are stocked. Employees weren’t unfriendly, however weren’t about to go out of their way or really even try at all to see if I needed any help finding anything or how I’m doing. I’ve been on several occasions to get something specific I know they used to sell, but had to leave empty handed because after asking three or four people who had no idea where what i was looking for is or even what it was... So after 10-20 frustrating minutes wandering aimlessly I just left. When they’ve had a chance to restock the shelves though they have a fairly broad selection of some neat little trinkets and things I wouldn’t know where to find anywhere else.
Great place to buy beads. Huge selection!
I love this crafting store I go here for everything art thing I get
Its ok but no fabric section, come on.
You can found just about anything you need here. I love this store. Thou I have to budget myself when I go in here evrtytime because I can get carried away. I am a heavy crafter if you know what I mean. 😜♥️🗺️
This store has more selection than the Brentwood location. They have more variety of products and much more room. I came here for vinyl and they had a really goood selection of brands. This will probably be my go to store.
I could not find any help it has a lot of things to buy just No one on the floor
Helpful personel.
I love Michaels! Especially, when I catch a sale. The workers could be a little more friendly..
Food not hot and didnt receive what I ordered
I didnt go to this store
Most times what I want is there.i like the discount that they give teachers.
Love this store! Everyone is so helpful and knows a thing or two about crafts!
I really enjoy this place it make my heart jump with joy.
Always can find just the right knick knack or project.
Good art
Very nice place. Its very well kept up inside the store. And there decor is great!
My experience was great service havent been there in years but will definitely be back more often again
Great experience and loved the sales.
I love the variety of professional art supplies here! Prices arent bad either.
Always wind up finding more than Im looking for here, and staff is always phenomenal.
Nice large area great shopping clean nice crafts bottles all kinds bed of fantastic things love it very reasonable in shopping and curbside called to check on an item good customer service
Staff was super friendly
A great place for different projects. A little pricey but a wonderful place.
Always good shopping!
Never greeted as you are at other michaels stores and the service is TERRIBLY SLOW. I mean sloth slow. Standing in a line of a total of 2 people and just not moving. Yet, it’s taking 2 employees to check out one person. After being next in line for 15 mins with no sight of my turn approaching, in a store with literally 4 shoppers, I put my items back and drove out to the Brentwood location even though I live 4 mins from this location.
Nice storeVery helpful staff
Great service, never have any problems at this location.
Great place for picture frames
They had everything but pencil led lol but its a good store
Too expensive for the same things you can get cheaper at other craft stores.
I went there for crystals which they did not have so I chose from what they did have they really had nothing😡
Awesome store and so close to my home
Very pricey, though they have coupons and sales. Brittany at Florissant was helpful. Their computer said the product I needed was in the store, but it could not be located. Same problem at the Brentwood store. Went to 3 stores (Florissant, Brentwood, and Sunset Hills) to finally get the 10 stems of royal blue silk delphinium I needed. I also couldnt find the product online by item number or description to order/find them that way. Very frustrating... But Brittany really tried to help, while helping others in a very under staffed store. Kudos to her, the only positive in an overall bad experience.
Good customer service, a lot of items were out of stock
I like that it is not crowded and organized.
Very cute store all kinds of things to set any mood.👍
It was nice just didnt have what I was looking for.
I went there for assorted flowers. They had a beautiful collection.
Had a great selection and great deals. Just no colorful sand.
I love crafting but this location their employees are far and in between to find especially when youre looking for something thats really needed
Great prices. Friendly, helpful and courteous employees. Mary Conley
Love that store my granddaughter count on me have crafty thing for them
Was a clean and organized store. Had many items and lots of summer clearance and they had price checker so I was able to see the correct prices.
This location is pretty well stocked for my first visit. They had goodies on clearance for 99c which is a sweet deal. I got canning jars and magnetic jars for purposes of effect be storage solutions in the kitchen for spices. I think they were reasonably priced because I am of the opinion that items of any kind shouldnt be just a ridiculous amount of money. I shop within a very specific price range. I enjoyed this location. Clean, friendly, helpful and knowledgeable of their store. Staff was good!
I need it sewing machine needles went to Michael they showed me where they was and I saw a lot more things that I will be going back to purchase
Friendly, but need more checkouts open. The line was almost too The entrance door.
I love this store! I love the discounts on some of the items I got glowing bracelets and a few wooden stamping tools. All from the 99 cents last sale/clearance. I absolutely love them. Got one for my mom too. :)
Where you can find all your crafting needs
An amazing store where all ur dreams come true. They have anything u need for painting and home decorations.
This location keeps pretty full stock even though its smaller than other stores. The weekends get pretty busy & often theres even stock on the floor, but the employees are good at their jobs and friendly. When lines are long, two to three registers are open so waits arent crazy. Use those coupons and enjoy the bustle of a popular craft store! Last thing: Usually the website is pretty accurate regarding whats in stock at each location, so if youre needing something specific and dont want to wonder/wander, look it up online first.
I really like this store. The staff is always friendly
This Michaels is very well stocked and organized. The staff is knowledgeable and courteous. Kid friendly and easy parking. Not sure if there is a bathroom.
Store is picked over.
Great selection. I miss the old location down the street which is now a gym. This location has alot to offer.
Awesome basket collection, 50%offright now. Checkout has a long wait today but not normally. Thats way a 4 today.
Great place to visit if you are a crafty person and like using your hands, this is the place!
Curbside pick up great
Very nice selection of products. I found the item I had been looking for.
Very pleasant experience. The young lady who helped me was personable and professional. She represents the Michaels brand extremely well.
Great customer service. I found what I was looking for a craft set knitting for a teenager. A last minute after Christmas present. It was perfect. It was right after Christmas, do some of the shelves were empty but the employees were hard at work changing over from Christmas to the next season. They still have some great deals on Christmas items you can get to tuck away for next year.!!!🎄
There was an incident that happened while my daughter and I were shopping that involved the police and paramedics and a special needs young man. Cody, the cashier, (he may be the manager, if not, he should be), handled the whole situation very well and professionally with lots of kindness towards this young man. I was so pleased to see this. He never raised his voice or said any negative things to him. He remained calm the whole time. And then he went right back to work.
Great place to shop if you like to craft.
Ive always been able to find what I need or a way to get it for whatever project Im working on