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GameStop
14031 New Halls Ferry Road, Florissant, MO 63033, United States
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GameStop
Comments
mi
Review №1

Great staff. Very pleasant experience

Lu
Review №2

Ive really come to be disappointed by Gamestop over the years. Prices are ridiculously high on used games and games they have in-stock is hit or miss. Youd be better off ordering online for most games.The employees are at least very informative and willing to help you the best they can.

Ep
Review №3

The game stop has amazing artwork on the glass amazing workers great service five stars

Fi
Review №4

Not good at all because of the fact that you are allowed to pre order games but allowed to pre order the game console unless they have it in store

ja
Review №5

They were great. Only place that had the x box series x first come first serve. Got my husband game. Hes happy so Im happy. Thumbs up 👍🏼 Game stop

Na
Review №6

Had everything I needed good customer service.

Wh
Review №7

Definitely the place for gamers of all ages.

De
Review №8

Great environment great salesmen ship, personality outstanding .inforitive with information of games and returns

Le
Review №9

This is your classic store for videogames but they could have better prices for some of the preowned games

To
Review №10

Had what I needed for Christmas at a reasonable price...

La
Review №11

My rating is based on the location and staff. The systems were wonkey and lead me to not getting a discounted game I paid for. The discount had passed, and I no longer had access to the discount, yet they did everything they could to work with me on their end. Awesome staff.

Ca
Review №12

Packed with used games at good prices. Sales staff are all gamers, so they know their stuff. Lots of game related merchandise (like Hot Topic, but for gamers). If you do plan on trading old games in, assume you will get no money for them and you may be pleasantly surprised. If you are hoping for more than nothing, you may be disappointed.

Br
Review №13

Although brick-and-mortar video game stores seem to be not as popular as they used to be, GameStop still has a great shopping experience. All the employees are very knowledgeable and passionate about video games. I like going there because besides games, they also have lots of apparel and cool collectibles if you cant find at other stores.

Ro
Review №14

Employees were fast and professional, store was organized and clean.

Ju
Review №15

Location near Me! Prices not the best.

Re
Review №16

Great service

Mo
Review №17

This store is probably the best organized gamestop Ive ever been to!! Very well managed and efficient for customers. Well done!

Ja
Review №18

Its nice to have a place where you can purchase games, and accessories and you can get advice and information from the employees. I havent had a negative experience and like that you can even trade in old used games.

La
Review №19

Employees are very friendly and helpful! I found what I wanted and I also found things I would consider getting. They introduce you to new things and recommendations and such. Great place!

Je
Review №20

Service was excellent.. A nice selection of games.. The location is great; lots of other stores around

Aa
Review №21

Gamers Paradise nuff said!

Co
Review №22

Everyone was sooooo nice! Its a shame that its so rare these days, but everyone so friendly and helpful there.

Li
Review №23

PERFECT VIDEO GAME SELECTION ALWAYS WORTH IT AT GAMESTOP

Vo
Review №24

Every time I go to get my son a game these guys are always very helpful..customer service at this location is amazing ecsipally for a mom like me who dont nothing about video games..keep up the great job guys

Ta
Review №25

Made return .

Rh
Review №26

We were immediately approached by a helpful associate. This store has tons of games, accessories, parafanalia and toys for all the most recent consoles. Its one of the biggest game stops Ive ever visited. Its a great place to find the perfect gift for any gamer or nerd (I use the term nerd with the upmost affection) too.

Se
Review №27

Went to buy a Xbox controller. The service was great. Would suggest organizing store better, hard to navigate to where you want to go. Items are everywhere with no real scheme of placement.

Cu
Review №28

Awesome customer service and the staff was very nice. Even while on the phone they will take their time to answer any questions you have. Great selection of games as well. Highly recommend coming here.

Ge
Review №29

Ladies were nice but the man in there helped a customer and then disregarded the people in line to check out the customer he helped. Not cool since I was already standing in line for about 7mins while the other cashier was checking out customers

Uc
Review №30

Kids love this gamer stop

La
Review №31

Love those guys and girls who work there, very knowledgeable and friendly

Ma
Review №32

Everytime I come into the store or call get a warm welcome. Always helpful with knowledge on games or electric

OD
Review №33

They always have what Im looking for

Si
Review №34

GameStop is one of my favorite stores. The staff is always well educated in all things gaming and they are so friendly and fun.

Sh
Review №35

They have you in and out very nice and knowledgeable people.

to
Review №36

Great store has everything and staff is friendly and very helpful

Mi
Review №37

Loved all video game selection and the service was awesome

CJ
Review №38

I have had all sorts of good memories in this place when I first came here. Ive bought the vast majority of my video-games here. Sometimes you might get a know it all worker but for the most part, you meet some pretty kool people. What gamer wouldnt want to work here. You can trade in games and video councils pretty easy here. The opening night for videogames is really fun too. 5 star.

Os
Review №39

Love the staff great friendly people up here. Much better than the rude w florissant location.

Bo
Review №40

Amazing place. Great atmosphere

fr
Review №41

Good service knowledgable staff nice.

Pe
Review №42

Nice people man. Sold me a xbox and I havent regret it

Ke
Review №43

Very helpful

er
Review №44

Great Customer service n great displays n very reasonable prices

Mu
Review №45

Best place ever for good customer service 🥰

ch
Review №46

Took my nephew up to the store. He bought a xbox controller, with money he saved, and it broke. So I dropped him off so he could exchange it and they told him he needed an ID to exchange it even with a receipt. So I go in and ask why he would need an ID to exchange something when he has the receipt . I was told this was policy. Explain how you expect a 13 year old to have an ID. He didnt need an ID to purchase the item but he needs one to return it.

Pa
Review №47

Rarely do I go TO a store... But when I do the people working here are always friendly and knowledgeable.

Je
Review №48

Good Service. Good People. No Complaints.

Jo
Review №49

Great staff which is important for a gamestop. Ive frequented many gamestops over the years and you occasionally get a staff member that is either too much with their own personal views on genres or upselling. Im sure the upsell is apart of the business model, but its all in the approach that takes a location from 3 or 4 stars to a 5 star review. A lot of the staff have been there a while so they must be doing something right to retain employees. Never too pushy, always friendly and knowledgeable. The redhead manager in particular who has been there awhile is always a joy to converse with. They do an excellent job organizing prior night releases and getting through the line quickly. Best gamestop in North County St. Louis!

Ke
Review №50

Gotta brand new ps4 slim with Spiderman for $38.44

Er
Review №51

Cody is the best. He really knows his stuff and is great with customer service too.

Ke
Review №52

The employees were smart and friendly. They also saved me hundreds of dollars on video games due to their sales.

Ke
Review №53

Convenient place to find PS4 games and cards.

Te
Review №54

Great place to get games for great prices and rewards. And to get gaming merch.

Ti
Review №55

Best place to go to for games and consels.

Ms
Review №56

My kids 💘 love this store

Er
Review №57

Very helpful I enjoy going there because they are great with there customers

da
Review №58

Emily is so very helpful thank you so much my Nba 2K17 now works again thanks for the great advice and tips she deserves recognition once again thank you Emily 🙂

DJ
Review №59

Cool/good place to get games and other cool merchandise

Da
Review №60

Had a lot of great memories growing up with this store, but in recent years its fallen off a bit

Be
Review №61

They Are always very helpful!! Today was no exception! Thanks guys!

Na
Review №62

Its always a pleasure with the great customer service...😀

TA
Review №63

Nice staff! Great atmosphere

Ve
Review №64

Knowledgeable, friendly workers...great service.

Ca
Review №65

Friendly enough staff, good prices, generally clean, bk ut it smells like pot so bad it gave me headache.

Th
Review №66

Great place to get games way better than the Gamestop on new halls ferry rd excellent customer service and alphabetized games so you dont have to look

Ga
Review №67

Staff are usually very knowledgeable and willing to help

Ja
Review №68

Im glad I found out about this place. My daughter found exactly what she was looking for.

kr
Review №69

Staff is great here!! Super friendly!!

Je
Review №70

Excellent customer service. Even calling, they gave me all the time i needed to answer my questions. Didnt feel rushed at all.

Jo
Review №71

Smart folks they know there games

Di
Review №72

Good place for shopping and fun.

Ha
Review №73

Great service always help customers

PR
Review №74

Online purchases will not be released to you until the inquiry has reached the store. That can take hours.

Th
Review №75

Great place ! Loads of info !!

Eb
Review №76

Very helpful employees and amazing prices on new products

Di
Review №77

The ladies that work their are always Fantastic

Ja
Review №78

Awful on trade values. Great service and polite people

Ms
Review №79

My service was always okay but the last time i went in there 11/15/2014 they were extremely rude and it was the manger that was providing such horrible service his name was Cardell Lewis. This location is the closet to me but i will NOT be spending my money at a place like that again .

Ho
Review №80

Full of it 👎

Tr
Review №81

Best GameStop in St Louis

To
Review №82

The games its too high and poorly service

aa
Review №83

Rude everyrime i came and they wont even answer the phone

Ch
Review №84

I bought a pre owned gta 5 and it wont even load my game

Ke
Review №85

I loveeee every location!!! But my service and customer service with Marlowe was awesome!!!!!!❤️

Sa
Review №86

Best price for used games

MO
Review №87

Freindly people and awesome selection

Sh
Review №88

Average game shop, sell new and used consoles and games. They also accept trade ins, but dont expect to get much.

As
Review №89

Pretty big selection, staff is pretty friendly so no complaints.

Tr
Review №90

Goooooood job awsome

Ro
Review №91

Amazing store, staff is wonderful, 10/10 will be back

Ju
Review №92

Knowledgeable staff members.

Mi
Review №93

Come on in if you wanna get ripped off and lied to so they can push there used products on you.

Br
Review №94

Always friendly.

Ta
Review №95

They give you what you want. They make you laugh and make things easy

Je
Review №96

Love this place!

De
Review №97

There so helpful

Gr
Review №98

Friendly workers and many options

Re
Review №99

Very helpful

Ja
Review №100

Fast service

Information
6 Photos
100 Comments
4.5 Rating
  • Address:14031 New Halls Ferry Road, Florissant, MO 63033, United States
  • Site:https://gamestop.com/store/us/mo/florissant/488/shops-at-cross-keys-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 314-838-2907
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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