The staff is always so lovely and helpful

Francis IS AMAZING!!! I love him I bought my first toy with him and tonight my best friend came with me and she bought her first toy too with him!! I hope to always buy toys with him!!! I love you Francis you’re amazing !!! Thank you for making us feel comfortable and happy EVERYTIME we come in!! Love you!!

Says 24/7 but who ever is in there must have been sleeping stood ringing the bell for 10 mins

We love buying our toys from here. They are so much better priced then the toy stores in Arlington. They also give a military discount.

Nice sex shop has a little bit of everything and the cashiers are super cool and friendly

This place is the best my husband and I been going there for many years and we love the staff they are absolutely great.....we spend hrs in there and never get enough of it....we spend just as much money as we do our time lol.....worth every penny👌🏻🤷🏻‍♀️❤️

I love this place. Everyone is so awesome that works there. Sometimes my husband and I are in there every weekend sometimes it could be months and the employees always remember us. Hopefully we can shop there again soon when this shelter in place stuff is over.

Poor service, cash register attendant ran up to us very aggressively and told us to put a mask on, we both have underlying medical conditions and are exempt from wearing the masks. She was very rude and would not make reasonable accommodations for us.Dont go here unless you want to be aggressively told you can’t shop in here because of your underlying medical condition.

Isaac was a dream representative for the store! No awkward or taboo moments just pure joy on my end and informative answers from him! Would definitely come back!

I am very thankful for the wonderful service that I received from Maya at the Forest Hill location. She was helpful, informative, and truly made me feel comfortable with my purchase. In the past I have shopped Crystals, but now will only shop Dreamers, due to Mayas courteous and helpful assistance. Thanks Maya, You Rock!

Great selection of toys. I bring all my boyfriends here to buy me stuff. I highly recommend this place if you’re in the area.

Honestly this place deserves zero stars. No help at all. Was looking for something and was in there for more than ten minutes without either women asking me if I needed any help finding anything. Also super unfriendly nature of the women. They literally could not care less, they both were on their phones the WHOLE time I was there. Never did I get a “hi” or “welcome” I WILL NOT BE RETURNING TO THIS PLACE. I do NOT recommend this place at all.

I just wanted to say thank you to Lisa and Lo for helping me and my girlfriend out last weekend. We had the best experience ever in this store! Lo is super funny and Lisa helped us with the BDSM stuff. Wow! My girlfriend was not open to this until we talked to these women and now she cant wait to try again! Thanks so much Dreamers for making it happen!

Huge selection but extremely over priced.Unless its a quick need for something, I recommend shopping with WISH and getting the exact same products for pennies on the dollar.

China is THE BEST and Im not just talking the talk but walking the work ....... when I came in to the Dreamers store on IH 820 in FT Worth, i was kinda very timid and very shy and didnt wanna approach anyone as I was tryna buy something for a female friend ....... but China read my body language and approached me and was very courteous and polite and helped me choose the RIGHT thing and best value for money. Next time youre in the FT Worth Dreamers store, ask for your girl, China in the store and you will be glad you did cos she gone help you land that new toy!

This was our first visit and it was awesome Tracy and Issac were very helpful and so friendly. We will definitely be coming back. Love that it 24 hours as well

Have to say the two ladies working today were wonderful, customer service was great.Took time to help, answer questions, made us feel comfortable. Thank you for a great shopping experience!

Just left there 10 minutes ago and I was blushing the entire time. I am so green about that stuff. They me feel as comfortable as they could. I definitely will be back!

I love going here the people who work there are polite and respectful and helpful.

Very wide variety of videos,sexy undergarments,lube and toys or all sorts. Staff was amazingly friendly and helpful while i was there,got some very fun advice and recommendations

So happy I found this place it is the best one out there. I was driving 40 mins just to go to New Fine Arts because Crystals&VelvetBox item selection is terrible and way over priced.But now I found Dreamers and its only 10 mins drive from my house I proubly wont go anywhere else for now on.Amazing selection of items and great prices.Nice and clean store has public restrooms its open 24 hours usually its in the middle of the night when I go shopping .Items look new and up to date unlike many other similar stores Ive been too.Employees are very nice and helpful if you need something.Be back soon :)

Amazing customer service! Great inventory! Ask for Ina she is awesome! Very knowledgeable, friendly, and helpful.

First time coming and its a very fun place, great help, lots of selection to choose, Francis is the man!!!!

My experience as a near bi monthly customer:I wont EVER go anywhere else as long as these doors are open. Ive come to know these girls over the years and absolutely love them. When you go(during the day) your most likely to run into Ina, Lowe, or my personal favorite Lisa. All three welcome you in their own way. One with attitude that if typed on paper would sound almost rude but the delivery from her mouth just makes you laugh, another is crazy in the way you want a female to be crazy(may I add in a professional customer/employee kinda way). They both somehow magically know when a customer wants to be left alone to walk the store or when a person seems a little unsure of themselves and step in to assist and educate on different products. I used to think they thought I was cute and gave me special attention but was laughably mistaken when I stepped back and just watched them. I saw time and time again customers come in feeling what looked to me as uncomfortable just to stand at check out laughing and leaving with a smile. They know what they are doing is an understatement. Now as far as the Lisa goes, nothing but the BEST. I walk in and she welcomes me to the store by name. I mean, she met me once and ever since has gone above and beyond every time in making sure Im take care of. She listens to my needs and gives me informed, non biased info on it. I once was looking for a specific toy for my wife they didnt carry. A version similar, but not what I wanted. Instead of pushing a sale towards what was there she took it upon herself to find what I wanted and ordered before I knew it .tells me she would call in couple weeks when it came in and even gave me the discount they had during a vendor promotion party they had that night as long as I promised to keep coming back. Well, Lisa, Im not going anywhere as long as you are there to welcome me like you do. I think the world of you and your crew. I truly feel like we are estranged friends who gets over excited every time I get to see you. Love you all, now taking my goodies and going home. One last thing, for anyone reading this. Make the drive out here if you have ever been curious to shop but to scared to do it. They have a way about them that makes you feel right at home, if only your home had this many toys, videos, novelties, and langerie. DREAMERS IS THE BEST

When i went in isaac helped me out normally you have anxiety going to a sex shop but he talked with me a bit about how i got into some things he made me feel extremely comfortable and sort of at home helped me find everything i needed overall it was a great experience and the best sex shop ive been to by far

I had a great experience 🙌🏾🗣 Francis is the best!!! I told him what I was looking for and he made it happen, quickly 🤗🤗Thanks so much for your assistance!

I have visited this store many times with my partner. I came in on Monday April 2nd and had an unpleasant experience. I am giving 4 stars because of the customer service I received on my trip to the store during the next day. Your day workers are very polite and listened to what I needed. On the plus side, I did not get cussed at or made to feel uncomfortable like I did when I came in the night before. I am new to toys and adult stores and I really didnt appreciate listening to music that was too loud and someone calling someone else a Mother F?{%$#r when they went to the register to pay for their stuff. I know its an adult store but I was embarrassed to be in there at that time. I left and came back the next day. The two ladies that were there both helped me out and made me feel totally at ease. I will be back but only during the day. I cant stand entitled attitude and thats exactly what I got at night.

Every now and then i go in i do.they do have the nicest staff around. They know the product very well.They have good deals

Customer service is top notch even when things go down. I came in last Friday and was being helped by one employee. She wasnt quite sure about one of the things I was asking for so she asked for the help of another worker. The lady, I did not catch her name but she was a small white lady with dark hair and glasses, came over and answered all of my questions and helped me make a purchase. My girlfriend loved the new toy that she recommended. I brought my girlfriend back the next day when the same lady and another man were working. As always we were greeted as soon as we came through the front door. This was kind of a crazy thing that had happened though. There was a man at the front talking to the workers when we came in. When he saw us come in he started to follow us. The lady stopped him in his tracks and told him that he couldnt mess with other customers. He talked to her at the counter for a few more minutes before he left the counter and came back to the back of the store where we was and started messing with us again. That little lady didnt let that bother her. She came strsaight back and asked us if we were ok and asked if he was bothering us. He said a few cray things to her and she asked him again to leave us alone or that he was going to have to leave. She was trying to put some things out and that crazy man grabbed her from behind. She turned around and told him to get out and not come back ever. I felt bad about the situation because she was only trying to defend us. I was not expecting that and I know that she wasnt either but she handled it and got the situation under control to protect us customers. I have never experienced someone following me in a store before and hope that I dont have to do that again but I am so glad that you have workers that are trained to handle something like that if it does happen. Thank you for protecting us while we shop and thank you to that little lady that had to put herself in that situation. We will be back whenever we need something new.

First time going to a sex shop and the guy was super rude. I asked him where something was and he was just like youll figure it out, I own several business and that would be unacceptable. Im a very patient person so I was like ok cool, but when I went to the counter I asked him another question he was just like idk man I can tell you anything. Bad experience, like Ive never had service that bad.

Been going for 20 years best selection and prices in town

Ina like China is my favorite employee at Dreamers! Shes always so friendly, helpful and knowledgeable. She makes me laugh out loud, blush & look forward to the next visit.

Yes . they made me feel very comfortable . and and were very helpful every time I ship there .

The fact the have 5 stars across the bored is not shocking. The worker Fanicis (might not be his name) was so helpful and answered my question with such professionallity it made me so comfortable. I could go on and on with how great this store is!

Lisa is very amazing she helped my girlfriend and I tremendously. She made us feel very very comfortable!!!!

Beat place in town, srvice is a lil slow....but why be in a hurry?

Stuff is expensive and the lady was very ruud.

Besides being attended right, Francais helped me feel comfy. Out of the 2yrs coming to the store i Finally became myself and went out in public dressed up .He did not make me feel weird, he just made me feel comfortable about myself.I think more crossdressers should come during his shift and we can shop together or have an event .Its great to know that we have great service and are treated equal regardless of our choice in life.As established as the company is, i can see alot more income if events are hosted at the store . It will bring more people together. Thx again to dreamers and Francais for making me feel like a person . This is far the best day i ever experienced in my whole life .If it wasnt for francais making me feel comfy the first time i asked him a question, I dont think i would have ever gone to the store as myself. So thanks again :)

I have to pay a compliment to the staff at this store. I have been coming into this store for years now. I used to go to Dreamers when it was across the highway. The store is so well lit and the way it is kept everything is so easy to find. You guys have really done some remodeling lately with racks and more merchandise to choose from. I am so glad that you have a knowledgable staff to point me in the right direction when I need help. I hate to put my business out there but I am one of those people that gives recognition where it is due. That is the case here. I have been divorced for almost five years now. I have dated but have had a hard time finding someone that I hit it off with very easily. As a result, I probably spend too much time in your store. I always try to go during the day when people I know will be at work so that I dont run into anyone I may know. In all of my times that I have been there, the staff has always greeted me with a friendly hello and treated me with respect. I have never told any of the staff my name but I want them to know that they are doing an awesome job. I get the pleasure of seeing Lisa and Cassandra most of the time. Occasionally I run into Francis if I come in really early. He is so friendly and makes an uncomfortable situation so much easier. I have never in all my years of shopping ran into customer service at this level. It doesnt matter what it is, these two ladies and gentleman are always there to answer my questions in a non judgemental way. I dont know if they are trained to be that way or if its just who they are, but I will always feel comfortable knowing that I can ask them anything or tell them anything. Cassandra is always so friendly and is on her best with running this store. Lisa is always so caring about what I need and always makes suggestions even when I cant put into words what it is I am wanting. They actually listen. Thats hard to find in this days job market where most stores just see you as another dollar sign. I cant count the times that I have been in and not bought anything but was still treated with respect and thanked for coming in. I also have to say that I look forward to coming in and seeing what these two have in store for each season. I walked in a couple of days ago and saw them both sitting on what looked to be a dancing stage trying to maneuver a doll to stand on a stripper pole. It was quite comical. They were laughing and doing the best they could and when it was finished...WOW!!! They are so creative. This is not the first time I have seen their displays and looked forward to the next. I have probably ranted long enough but I needed to put that out there. I dont what you guys are doing to make your employees so great but these employees definately need to be recognized. I am comfortable coming in this store. I feel welcomed and I feel more like I am going to a friends house than going into a taboo sex shop. It makes the process of being alone so much easier. I would recommend this store to anyone looking for something special whether it be for themselves or someone special in their life. You guys rock! You really do!

Best adult store around. Prices and selection great.

They have the biggest varity of vibrators!! LoL

Havent been back since late January, and I would like to say that I have had a great experience EVERY time my wife and I have come here, but unfortunately the last two times were horrible! We come here about every 2 to 3 weeks to trade in and purchase new movies, but the time before last we bought two DVDs that were completely defective and we misplaced the receipt so when we brought them back all they could do was trade them in, even though THEIR pricing tags were STILL on the cases... oh well, first hassel, well get over it. The two movies were extreme flexibility BDSM movies, which are kind of hard to find, so as we were shopping around we noticed the same two movies on the shelves and thought: AWESOME, we found the two we wanted to see! They were $10 each more expensive, but we thought oh well, as long as we found what we liked. Asked the girl up front if we could get them for what we paid THE LAST TIME we bought them, 2 weeks ago, but she just said she wasnt in charge of discounts and the lady that we delt with when we came in was now on lunch and wouldnt be back for a long time, so we just went ahead and bought them, as we didnt want to wait for an hour or so. When we got them home, guess what?!? They were the EXACT SAME movies that we had just tried to EXCHANGE BC THEY WERE DEFECTIVE! THEY JUST PUT THEM RIGHT BACK ON THE SHELVES! THEY DIDNT EVEN BOTHER TO TEST THEM... **AND** THEY HIKED THE PRICES UP BY $10 EACH! That is a CRAPPY money making scheme there guys! The old, my manager, or person who quoted you something, is gone so take it or leave it SCHEME! Included a pic of the two movies that were defective and my receipt showing we had to trade them in and the NEW 29.99 stickers on them... $10 more than they ORIGINALLY were!

Id go here if I wanted fast, curtious service. !

Rude employees and unprofessional

Yall didnt answer my call. if yall putnumbers out there then answer Mr.TWENTYFOURHOURS

Best place in the Metroplex and its 24hrs which is very convenient.

I would love to get everything I want..

I just love Anna!

Very helpful nice people

Always a pleasure, Francis ❤

Plenty of goods.

Love this place!

Make

Xxxcellent