Great staff! Very patient and knowledgeable. They take the time to make sure youre happy with your purchase. And pride in customer service.Im more than happy to spend my money at Penny Lane. Thanks guys!

This store appeared to have a nice variety & I was greeted w/a smile. Im a 68 old professional, drove from Lake Okeechobee to visit this HARD-TO-FIND STORE. My FICO is quite high, Platinum AMEX & 3K cash in my pocket for an above average tenor though they can cost 10K+. I went to examine a Uke & the owner freaked out! NO, NEVER TOUCH, Ill tune it & give it to you; nice sales approach! Never again, will I ever walk into Penny Lane. I found his attitude & demeanor insulting, offensive & condescending; however, this is just 1 mans opinion.

Penny Lane Music Emporium is a fantastic instrument shop. Russel has an extraordinary ear for instruments and was quick to understand what I wanted in a guitar. He helped me install a very detailed by finicky pickup, in my new handmade Breedlove guitar, finding exactly the best spot to place it and that made all the difference in how it sounds. He also repaired a bad fret and adjusted the action exactly to my liking. Russel, you hit a home run with me and created a fantastic experience and sound for me. Im so happy to know you and have you over there.

I have purchased four banjos and two ukes from Penny Lane Emporium. The service is professional and informative. Penny Lane Music Emporium is my go to musical instrument shop when I am visiting my parents in south Florida. Hands down!!

I came to Penny Lane I believe 3 years ago. I still remember the good experience I had and the excellent customer service I received from Armando.

Awesome selection, friendly & knowledgeable staff along with competent service and repairs. My go to store for guitars, ukuleles & banjo’s!

I purchased a Reunion Blues case from Penny Lane. Ive known Armando for some time and decided to purchase from P.L. since they had in stock. I live in Colorado and so wanted to ensure that the dimensions would fit my instrument. The staff took the time to speak with me on the phone, take measurements real time and ensure that I would be happy with my purchase. It arrived in good order after it shipped and I received a personal note enclosed from the staff thanking me for my purchase. I can only imagine what a purchase experience would be in-store. Check them out, you will be pleased with the results. Highly recommend!

Penny Lane is one of the coolest acoustic(and otherwise) music stores I’ve ever experienced!They have all sorts of high quality instruments, including specialty and niche items that you would never find at any big chain store. Armando and his staff are super friendly, highly knowledgeable, and share their passion for music and music education in such a fun way! I had the privilege of playing a live show there with a band I toured with a couple years ago and the whole environment is just fun & uplifting! Definitely check them out if you get a chance!

Thanks a Lot to Armando, great attention

A few weeks ago I found what I had been looking for at Penny Lane, online. A Collings oval hole mandolin, MT O. They post nice photos, and I fell in love at first sight with the cherry-burst finish. I dont like to buy instruments without playing them first, but I live three states away. So I just dove in and called. Armando was very helpful, and I ordered it. It arrived a few days later on the day he said it would. It was expertly packaged to prevent damage. When I opened the case, that new-wood smell was simply wonderful. The mando is more beautiful than its photos. And its chiming sound surpasses its looks. I keep it out of the case on a stand to play it any time of the day. I keep the case closed in the closet -- I know the mando will lose that new-wood smell, but I hope to preserve it in the case, and take a whiff now and then when I hit a plateau! ;0) My thanks go to both Armando and to Collings for the best mandolin Ive ever owned.

I have been a customer of Penny Lane Music Emporium for a few years now. I have bought and sold instruments through them. I’ve taken ukulele and guitar lessons with them. I’ve bought strings, picks, tuners and musical gadgets for myself and for family. I’ve attended concerts, jams and workshops at the store. What I am trying to say is that I’ll take any excuse to visit Penny Lane.If you want a musical instrument and want honest, knowledgeable advice and a fair deal, nothing beats Penny Lane, really.I don’t think there is another store like it in South Florida. A real treasure.

I’ve been playing guitar on and off for some time now but I still have a lot to learn when it comes to differences and the general structure/build of guitars. This can make going to guitar stores a bit intimidating at times cause I feel like I don’t know enough about guitars and I don’t want to annoy the store employees with questions but Russell had a genuine interest and took the initiative to educate more.I went in for my first time thinking I was going in ONLY for some maintenance on my guitar but I’d been thinking about getting a classical guitar for some time now. I spoke with Russell about the thoughts I’ve had regarding classical guitars and what I’d like out of a classical guitar while he was doing the maintenance on my guitar and within 2 minutes he had what I was looking for in my hands. I went back the next day for it.I live in Fort Lauderdale, I will probably use this spot for any guitar related services I need and will definitely recommend it to people.

My husband and I have frequented Penny Lane a number of times during lockdown. We took our guitars and violins to be fixed and each time were very impressed by both Russel’s knowledge and professionalism as well as the work that was done. I highly recommend you go if a) something needs fixing or b) you are looking for an instrument - it’s a large showroom with plenty of stringed instruments, new and used, on display. On top of this I left my purse in the store and before I realized it was missing they called me.

Armando helped me out with my acoustic guitar with the action. He answered all my questions and was very patient with me. I usually end up going to Guitar Center out of convenience, though had a terrible experience so I came here to check it out. Not only is he genuinely trying to help you, it is something you see he really enjoys doing.

Absolutely recommend!We had the best experience with Penny Lane!! We purchased a microphone and had some issues with it while we were overseas, they made sure we got a replacement all the way to our address! Sean made sure the manufacturer contacted us and kept in touch with us the whole time. With all the inconveniences, that wasnt their fault, they handled it with patience and understanding.Thank you guys, we will definitely keep you in mind for the future!

I bought a steel drum from Penny Lane, I dealt via email with Armando and the transaction was hyper-smooth and pleasant. I received the drum in 48h. We ought to support small shops and make sure they continue to exist and guarantee local presence and variety of offer and occupation.

I was up at Penny Lane today. It is a destination for me. It is South Floridas best shop for nice acoustic instruments and accessories. Lots of high end instruments but there is something for every ability level and budget. Armando, Stacey, and Russell are knowledgeable, helpful, and willing to do research to assist with new products, repairs, etc. Today, Armando made calls to help me find a particular brand of banjo string. Honest customer service. I dont know what I would do without Penny Lane Music Emporium. A+++

Picked up my PONO AT-CR Ukulele from Penny Lane at the height of the pandemic. First thing I used my stimulus money on. Best money ever spent. This Uku can truly speak! Armando Zuppa was great about having Uku’s out and ready for test runs. The selection at Penny Lane is the best in South Florida!! Thank God!!!

Penny Lane is the quintessential music shop for players and collectors of all ages - Armando is incredibly knowledgeable about every instrument and brand he carries, I’m grateful for his expertise and encouragement of each customer who walks in wanting to make a joyful sound!

I have bought 3 nechville banjos from Armando, at penny lane. The expertise that he shows and time he takes with each customer is incredible. Over the last 6+ years I’ve been going to penny lane for any and all of my musical needs. Their dedication to the customer is only surpassed by their dedication to the music, and the joy it brings. All skill levels, the encouragement to jam, is unreal. I’ve been lucky enough to live close to this one of a kind music (experience) store. Thanks for being here!

This is my favorite guitar store- amazing people work here! Today, I went to have my acoustic guitar repaired, restrung, and spruced up, and I was helped by the friendliest gentleman, Armando. I was able to drop it off and pick it up the very same day. I love this place!

I had been looking online at buying A Ukulele. But I wanted to get a hands on feel for the instrument. I searched for Ukulele Fort Lauderdale not expecting to get a result back, but I was wrong. There was a place a mile from my home that sold ukuleles. I jumped in the car and drove there.Inside the walls were slap full of stringed instruments. They had more ukulele brands and models than I ever even knew existed. From all prices. 40 bucks to $5000. The guy that owns the place is great and patient and you can tell he loves putting the right instrument in the right persons hands. Not to knock Guitar Center but the two experiences of shopping and purchasing couldn’t be different. I’ve been back several times. Great knowledgeable staff and great casual music store with no pressure and a very laid back feel. If you want to buy a stringed instrument head right to Penny Lane.

Penny Lane offers excellent, really helpful and honest service. I heartily recommend it.

Penny Lane carries some of the finest acoustic instruments around! From the boutique Collings and Waterloo brands to the more traditional Martin and Alvarez, you’ll be shopping some of the finest instruments ever made. And don’t sleep on the Eastman’s or the gigantic assortment of ukuleles, banjos, and mandolins! I love the store, the staff is always great and gracious, and the owner is one of the very best around! Someday I’d like to see a Penny Lane North in the Palm Beach area, but that’s a small qualm... keep it up guys!!

I went to this store last month to buy a new bow for my violin. Because the one that was in the case was very damaged. So when I get to the store they tell me that their bows are out of stock and to come back within a month while they order so more bows. So I came back in a months time, and bought a carbon fiber bow which was very expensive compared to the traditional violin bows. So when I made the purchase the store clerk takes the bow out of the plastic bag it came in and he put it in the case. I got home and opened the case to get the bow out and it had broken. I was so angry and very dissatisfied with the very Cheap quality of the pretty expensive item. I would just be very cautious when dealing with this company!

It’s been a while that I wanted to come here and write a review for this guys, finally I took the time that they deserve and came here to say how amazing they are, I am 25years old, and I have always dreamed on playing guitar.Everybody around me learned how to play when they were young kids, they would always say that for me would be harder to learn because I am already “too old”, and that thought really made me feel like I Would never play guitar, specially with the busy adult life of working 2 jobs and been married.As New Years resolution I set a goal for 2020, -LEARN HOW TO PLAY GUITAR -.I started taking classes with Armando, and now I am on my 5th class, “playing” a simple version of I WISH YOU WERE HERE- PINK FLOYD. Armando has so much Knowledge, he knows exactly what will be your difficulties and he has a little trick to teach for every single one of them, he is patient and he cheer with you whenever you achieve a new ability with the guitar. I have to thank you guys so much !!! This classes are making me the happiest !!!! If you are looking to learn and it’s already on your 20’s don’t give up, come to Armando at Penny Lane, they are the Best !!!

Got a great Eastman guitar, E20D-TC. Armando gave me a great deal on a great guitar. Thanks Armando.

I came across Penny Lane Emporium because I was searching for a ukulele and oh boy, do they have some selection!I was very happy to find this music store that specializes in acoustic instruments. Armando and everyone really are very friendly and they definitely know acoustic instruments. They also have a repair shop and the prices are pretty good.They also offer music lessons and support the ukulele and bluegrass community of south florida with regular jam sessions .

Owner seems like an honest guy but do NOT use for repairs of Digital Pianos. I was charged 95 dollars for a repair and as you can see in the photos the the key of A is clearly not aligned so it still does not play properly. They sent the piano out to be fixed and the repair guy wanted an ADDITIONAL 30 dollars for a part to fix it. Total cost would be 125.00 to make the repair. Charging 95 dollars and giving me back a piano that still does not work is unacceptable. This is NOT the place to take your digital piano for repairs. I can not speak for any other aspect of the store other than the Owner does seem like genuine guy.*****Addition*** To respond to the owners reply I now have to take back my assessment of him as honest because I was certainly never told you would fix it at no charge other than the part or I would have agreed, You should have just let the review stand and not thrown in a lie to try and make yourself look better. If youre willing to lie once you will certainly do it again. I recommend EVERYONE take their business elsewhere.

This isn’t just any old music store. It’s a local business that has a very knowledgeable owner with a respect and passion for all kinds of music but particularly American bluegrass. He often hosts intimate live concerts of well known musicians from around the globe. If you’re interested in seeing a live concert with less than 50 people, meet the performers, no added fees for parking or waiting in line, get on this mailing list. It’s incredibly special.

My daughter has been taking guitar lessons from Armando for several months now and has had an outstanding experience. The teachers have all been very nice and extremely knowledgeable. The location is very clean and comfortable when waiting for her lesson to be completed. I highly recommend Penny Lane and Armando. Best music lessons experience we have had in the area and we have tried a few.

Stacey at Penny Lane was the most helpful as hard working person weve ever met in the music industry. She returned our emails and requests within minutes and did everything she could to make sure our experience was perfect. Thank you Penny Lane for hiring such amazing people!! We will be life long customers!

Not a fan, I found them very unprofessional and unreliable when it comes to a music store.

Armando and the whole staff at Penny Lane really know their stuff and make you feel welcome and talented right from the start. I took up the ukulele as a whim and tried to teach myself using You Tube but I quickly fell in love with the instrument so I sought out a good teacher and a great place to help me get off to the right start. That is when I found Penny Lane and my teacher Ty.Armando, Ty and all the people at Penny Land Music Emporium have created an atmosphere that encourages, supports and enlightens musicians of all levels. Armando generously hosts a free monthly meetup at Penny Lane for ukulele players (and all musicians are welcome) which has become a highlight each month. I highly recommend Penny Lane Music Emporium for service, expertise, selection and encouragement for all musicians.

Well this is an amazing store with fantastic people, great environment amazing instruments selections and great repair shop.I brought my 2008 Fender American Stratocaster to change pick up and set it up and Russell went above and behind to make it right he is very good and responsive Im very picky with my guitars and since it was the first time on this shop I was a bit worry, however from now on all my guitars will be in Russell hands, no more worries.Thank you Penny Lane, and thank you Russell Im a very happy customer.

Over the years, Ive purchased several high-end guitars from Penny Lane. Armando and his team are always friendly, knowledgeable, professional and helpful. I always got fair prices and good service. They also helped me sell some instruments. The shop has a wonderful atmosphere and is a great place to go for an intimate acoustic concert.

Armando Zuppa, the owner of Penny Lane Emporium, is a true musician and a fine man. Always patient and willing to advice and takes his time with you. The selection of music instruments is impressive and the knowledge of the rest of the staff is impressive too. The fantastic music instructors are skilled and friendly and each teaching studio is accordingly equipped.My children have taken music lessons there for years, singing, ukelele, guitar and drums. I would recommend Penny Lane Emporium to anyone!

It’s a great place! Really friendly and professional! I enjoy working and being there!

I have been a mandolin pupil of Armandos for over two years. He is the best instructor I could ever ask for. He is talented, patient, and kind. His staff treats me like family. His store is run in excellence with regards to supply and professionalism.

What an unique place right here on the east side of Broward! Already purchased twice from them, and repaired two or three of my old guitars.Stacey and Armando always greeting you with a smile. We take lessons from Joe who has an incredible talent to teach... Check them out!

I’ve been taking guitar lessons at Penny Lane for the past 8 months, and I feel that I am incredibly lucky to have this valuable resource in my neighborhood—there aren’t many music stores in South Florida that specialize in Americana instruments and music, which happens to be a music genre that I love. But it isn’t just the type of music this store promotes that makes it so special—there’s also the fact that this store helps you evolve as a musician, by not only helping you to obtain technical and artistic proficiency in your chosen instrument(s), but by also connecting you with others in the community who have the same goals through their monthly jam sessions and occasional workshops. Adding to all of this, you have a caring and attentive owner (Armando Zuppa) and friendly, professional staff who go out of their way to make you feel like you are part of the “Penny Lane” family. I highly recommend you visit Penny Lane and see what you are missing.

Awesome staff, great prices on repairs. Highly recommend this place. Dont go to all county music you will regret it.

Quality instruments at all price points, the staff are great, awesome place for lessons with great teachers for any instrument. And they host great concerts!

I was looking to buy a Bluegrass guitar and Penny Lane Emporium had such a good selection and a very detailed knowledge of the instruments they sell. I have also ordered mandolin cases, Ear Trumpet Labs Microphones and other accessories from Penny Lane Emporium and they always get me a good price. You dont want to buy from these big online stores from people who dont know a thing about an instruments creation, you want Penny Lane Emporium who has experts in each field.

Penny Lane Music Emporium not only has a wonderful collection of guitars and ukuleles, music accessories, and clothing items... it hosts outstanding musical talent, and offers lessons with talented musicians! Highly recommend the Penn Lane Music Emporium!

My husband and I went in looking to get a ukulele. We knew absolutely nothing about them except that we wanted to learn to play. Luckily we were met by a wonderfully knowledgeable staff (Ash was great) that not only explained the differences between the ukuleles and helped us select one that we liked, but also taught us a few chords right there in the store.I can honestly say that this was one of the best buying experiences Ive ever had. It can be pretty intimidating trying to purchase something that you know absolutely nothing about, but Ash made the experience enjoyable. He made us feel at home, gave us all the information we needed to make an informed decision, and didnt try to pressure us into any other purchases.I wish every store I went to did things like these guys.

Music emporium, speaks for itself . Thats the felling I get every time I visit Armandos store . Armando does a great job at not just teaching, but also at helping you understand instruments a lot better! My daughter loves music and every time she needs or WANTS a new guitar, I make a visit to Armandos store.He also is great at teaching as far as my daughter says!Keep up the great work.

When I wanted to try out a Gold Tone mandocello before buying it, I headed up to Penny Lane. Oh, by the way, its a 5 1/2 hour drive up from Key West to get to them. It was absolutely worth it! The staff at Penny Lane was very friendly and low key.I had called ahead, and they had reserved a beautiful mandocello with a Hold tag on it so it didnt get sold berfore I got there. They had a quiet, comfortable environment where I was able to play to my hearts content (almost four hours). The atmosphere was easy going with no pressure to buy.* Five stars! Highly rated!* Expert staff who are happy to see you and find out more about the kind of music you want to play!Jeff from Key West / Blarney Rubble Band

I browsed a lot at Penny Lane before I made any purchases or repairs. It has been over a year since I started going there. I have taken in multiple ukuleles and my vintage banjo in for some fixing up. Everyone at Penny Lane has been positive and helpful. With regards to repair on my banjo, I felt the owner (Armondo) was very modest with his approach. It clearly needed some work, but his first initiative was to make sure I was going to use it so he only recommended the string change and an excellent book to get me started. Less than a week later I returned because one of my kids had accidentally broke a string already. Armondo was very kind to not only set me up with a replacement when I told him what happened, but he didnt charge me for the extra effort. Im sure it was something we had done in our home and he was very generous when I was honest about what had happened. He also offered to show me how to fix it myself in the future. I also have a tendency to want to buy accessories, and in the case of banjo I asked about the finger picks. He didnt push an extra sale on me, rather encouraged me to jump-start things with the book and my bare fingers before getting too caught up. Since then I have proven I am committed enough to banjo to merit the upgrades we had spoken of. Last weekend I took my banjo in and when I returned it was upgraded and it wasnt even as expensive as I had expected it to be. I do not have the feeling the staff at Penny Lane are looking to take advantage or over-do things that can be left alone. I have seen every indication that the staff value nurturing long-term customer relationships by helping those who are musically inclined to become more educated about their instruments and goals. I am grateful to have this local resource and have been nothing but pleased with each of my encounters.

Armando helped me get my first mandolin. I have enjoyed our musical relationship, and appreciate his talent and knowledge. Thanks!!!

Found Penny Lane a few years ago while trying to sell an acoustic guitar. Since I live in the Bahamas, I had to leave the guitar at the store and could not return for a few months. On my return, the guitar was sold at the agreed price and a check was waiting for me. I would certainly recommend them to a friend.

Owner, Armando Zuppa, is one of the best most competent people I have ever met in any business. He knows his instruments, hes an awesome, infinitely patient teacher and hes always glad to see you. Hes also a top notch guitar and banjo player (mandolin too).The entire staff at Penny Lane (Hi Stacey!) couldnt be better. This is the place for guitars, Ukes, music lessons and more! Love it. You wont be disappointed!

Armando did a really great job tuning up two of my acoustic guitars. He even found a ways to save me some money on a tuning machine repair. Highly recommend this place.

By far the best music store Ive ever had the privilege of attending..so good that, why not join the family of talented teachers and musicians. Its definitely a family, southern hospitality feeling that you get entering this beautiful new store. Very clean, and open atmosphere makes it easy to relax and try out the beautiful collection of acoustic instruments. Penny Lane Emporium stocks Banjos, Mandolins, Classical Guitar, Acoustic and Acoustic/Electric Guitars, Ukuleles, Violins,Cello, Bass, Amps, Percussion, Books, Jewelry and all the accessories to go along with all of your musical needs. Penny Lane offers instrument repairs and set ups by our professional musicians and luthiers. I just started teaching drums at Penny Lane in the private studio. joining the amazing teachers here that offer Ukulele, Guitar, Bass, Banjo, Mandolin, Violin, Cello, Piano and Voice lessons at an affordable price. This is a place for the community. A place that brings musicians and the music lovers together. Hosting an open-mic night every Tuesday night from 8pm-10pm, The popular Ukulele meet up the 2nd and last Thursday of every month. National and local concerts and workshops right in the store. Jam sessions and recitals for our students encouraging positivity and motivation and overall, having fun learning. Penny Lane Emporium is here for the love of music and welcomes all. Come on in and see for yourself. I dare you ;)

This is a very unique store with some top of the line instruments as well as some more wallet friendly stuff lol not to mention its all backed by an awesome staff and great teachers. Everyone there is so knowledgable and helpful. Definitely recommend giving the place a visit!

Great selection, every greater assistance. Bought a beautiful guitar for our son & will be back for another soon.

Took some lessons there. Didnt like how they can reschedule the class whenever it is not convenient to the teacher. When I didnt like the schedule and no longer want to continue to take the lesson due to the schedule reason, they refused to refund and said that I can have the store credit instead. Also - Even if you didnt confirm the lesson, they confirm for you within 24 hours of the scheduled time and charge you for it regardless whether you show up or not. When you are 15 mins late for your 30 mins lesson, the teacher will be gone by then and yes, you will be charged. When the teacher is late, they will just extend the time for the amount of time that she is late for which she often does. It didnt matter the amount of time you have waited and there is no similar treatment that they allow themselves to have.Bottom line, Be careful to pre-pay to this place, whatever you encounter, they will not refund you in any circumstance. They want the money!

Great selection. Helpful staff!!

Highly recommended! Best selection of ukuleles in town. Service very friendly and proficient. Thank you, Armando.

I love to visit the Penny Lane Emporium! The ambience of the store when I walk in gives me just that warm fuzzy feeling of a cozy down home pickin parlor! The wide selection of quality musical instruments and accessories, combined with a dedicated and knowledgeable teaching staff makes it a great one stop music shop for pro and beginner alike. I especially enjoy the monthly (first Thursday) bluegrass jam sessions where fellow musicians can gather to play and exchange musical ideas in a fun and relaxed setting. Regardless of your musical skill level, you can have a wonderful time pickin and singin at The Penny Lane Emporium!

Very highly recommended, if you are going to by an Ukulele or any string instrument that they have. The staff and the owner Armando are very helpful. Great for buying accessories also that will match your style. Anyway, Penny Lane is like a Family to me. I bought all my Ukes here also strings and Uke cases. Always provide the best deal on their merchandise and i dont know were else i will go besides Penny Lane. I bought two great Ukuleles there an Islander and a Kala both tenor. Last Saturday somehow i pulled a wire on my Kala and the pickup didnt work. I brought it to Armando and have him looked at it. Then we found the possible cause and suture it. Guess what? My baby is working again and ready to rock and he didnt even charge me for the service! So next time you planning to buy an instrument come and stop by at Penny Lane. You wont regret it! :D

Super happy with the setup work on my new guitar, great work Russell and team!

I have never been in the store, but bought my Nechville after speaking with the owner and staff. I was and am completely satisfied with the personal attention I received via several phone calls.

If youre looking for ukuleles this places got them!It is so hard in SoFla to find a place that has so many choices when it comes to our favorite little instrument. They also have brands that nobody else carries like kanilea or pono. I got my first ukulele from penny lane about a year ago and have been taking lessons with Ty, the ukulele instructor and couldnt be happier. They also sponsor regular uke jams every month and help our little community of ukesters by getting us on stage like they did for the Donavon Frankenriter concert where a gang of 30 ukuleles took the stage with Donavon and played with him two songs!

TERRIBLE ! I WOULD NEVER DO BUSINESS WITH THIS PLACE!I went to Penny Lane about a week or so ago and spoke to Trey aboutmusic lessons for my children . This Tuesday Armando called me to tellme it was 6:30 and he was wondering where the children were for theirmusic lessons. I told him there was nothing ever schelduled. He sayshe talked to me the last Monday and called me to confirm their apptsfor this past Tuesday I told him I most certainly did not speak to him nordid I scheldule any appts for my children I was however awaiting a callback from Trey. He asked me what I was going to do about this ? I said welllets scheldule for next Tuesday he said yes if I would like to pay for the cancelledappt I never made I told him no why would I pay for something I never schedulednor did I ever sign a contract. So are we going to make it for next Tuesday andArmando said no I dont think so and hung up. What is that? How can he expectpmt for lessons I never schelduled?! I wouldnt recommend this company to anyone!

Awesome place for your music needs

Amazing, they gave my friend a free guitar!!!!!

Best guitar sound in Florida

All you need!