Worst T-Mobile store from DC to Miami! My daughter is vacationing in Fort Pierce and her phone died. I had a new phone sent to her. Not sure why, but the store employees (including the manager) refused to help her set up the new phone. Claiming that it’s very simple, they told her to go home and set it up herself. I surmise that it’s because she didn’t buy a phone from their store. Like I said, worst store ever. My recommendation is to go to the other T-Mobile store in Fort Pierce as they gladly helped my daughter.

I havent received the follow-up t-mobile survey yet but wanted to come on and leave a review for this store. I was helped this morning by Melissa and Bellea and they were absolutely wonderful! I did not catch the names of the two other employees that were there but they were really nice as well. Great experience at this location and great employees!

Service here is incredible. From the start. they listen to what I was looking for and then they provided it. Nicolle was especially professional, patient, and customer focused. The manager was fully engaged ensuring customer service and accuracy. I recommend you give this location a try when switching services. Saved me time, money and confusion. Job well done all around.

Had issues with my phone and the employees at this location were so patient and were able to walk me through everything. Left with answered questions. Good experience.

Very helpful and informative .

Amazing staff and very nice store!

Krystal was awesome! I came into the store wanting to switch from AT&T to T Mobile for a lesser monthly bill... Krystal made that happen. She was so patient, friendly & very helpful!!! Ive been with AT&T for 10 years and never experienced such great customer service. I also learned she works at the Jensen store.. I let her know that I would be traveling to see her for any of my needs because her customer service was PHENOMENAL!!!!!! Thank you Krystal for making my switch to Tmobile one to remember :)

I highly recommend this store lasset g and Nicole the best two employees of that place I ever meet they have the best customer service I ever felt with they always help me to the best I will always be a customer because of these two ladies thank you

Wish I could give zero stars!. The guy with long black hair, whose hair was in a ponytail is extremely rude! Gave me a weird and lazy vibe when asking him simple questions!. I walked in to get a phone and becuz of him I switch immediately to a different phone company. If u dont like your job leave!

This particular store is busy, but has very good customer service. The staff is product knowledgeable and willing to address the needs of the customer with a positive attitude toward a positive outcome.

Great service!

Mike and Andre were so much help switching my family’s service over to T-Mobile. Go see one of those guys, they’re awesome!

Jennifer and her team are awesome! Helped me with all my wireless needs all while saving me money. So glad I found this store!

Jacqui and matt were very helpful, and explained each phone and phone plan very well for me. I would recommend seeing them.

Amazing staff! The team is so energetic and knowledgeable! Love coming here

Amazing staff! Jenniffer and team are great! What a great new store

Employees Jamesha & Mgr Erik are coolest T-mobile employees I ever met very professional and knowledgeable. Come check them out for all your phone needs and concerns.

I have 6 lines with tmobile and have been to this store plenty of times with no problem. Today I tried to go to this store for tmobile Tuesday giveaway and the lady said I could only redeem one of my phones. They went ahead and redeemed my three devices I had with me but said never again would they do it. Its a stupid little prize but my biggest problem is that I pay for 6 lines of service with them and each line is able to get a Tuesday gift. When I said I would not be back, she just said ok. They are not concerned with my business so I will only be going to the corporate stores now one. Really pitiful that a company would treat a paying customer this way.

Went in to have my screen protectors replaced. The shop was clean and the staff was super friendly and attentive.

Amazing team, great customer service!! Best t-mobile store around the area.

Amazing store and very knowledgeable staff .... the store manager jen is a great help as well

Would not recommend this location to anyone. I have gone many different times & everytime I go they always give me wrong information it’s SO frustrating. When I went there today the lady there didn’t even ask me for my account information or anything. I didn’t think what she told me was right & so I had to call T-Mobile. If I wouldn’t of called T-Mobile I would of ended up with a big incorrect phone bill.

Very good customer service, like going to this tmobile

Got new phone from here had bunch of problems setting up and these guys took great care of me!

Erik provided great service and was very helpfully!!!

Attentive and courteous people.

Great team and wonderful staff.

Very rude customer service specially the guy with long black hair he is very rude and he has to be fired he not good for that position he is not helpful and lies way too much never going to that store again

Julio is very helpful!

Everyone was very helpful

Rude staff