I wasn’t planning to purchase a new car…had my current car for almost 2 years, but had started looking at a different luxury line that started with a C ;) Many reviews suggested looking at the TLX…so I searched, and found Tim Smith. Created an inquiry online, since I live 1.5 hrs away. Wasn’t impressed with my initial response….but received a followup email and video from Gene. I decided to make the drive and see the car in person.Gene was ready for us when we arrived, made the paperwork process easy, and didn’t try to hide any financial paperwork, nor did he run off to “talk with his manager” and leave us sitting for hours (which has been my experience at a few dealerships in Panama City). Instead, he was honest, available, and didn’t waste our time!I have zero buyers remorse….Gene made us feel comfortable in the experience of buying our first Acura.Thank you for the customer service of holding the car for us, allowing us to test drive, completing all the paperwork, the fair trade, and for everyone who stayed past closing to allow us to complete the transaction. Much appreciated!

I could not have asked for a better experience at Tim Smith Auto in Florida! We are from Texas and we’re there vacationing and decided to stop in to see one we had seen online, and I am glad we did. Gene and Conor were top notch very transparent with everything no games were played. True Southern hospitality might I say!

Buying a car has always been a daunting task for me. The entire staff at Tim Smith Acura made the process flawless from start to finish. The most professional service I could have ever wished for. Conor and Earl, were extremely knowledgeable and patient on the sales end. Ben, in the finance department worked diligently with all the details concerning our situation. Gene, that finalized the transaction made it as painless as possible. While explaining any fine print or other options to consider. Loyal customers for life!!

Couldnt ask for a better car buying experience. I mean I gave Earl a hard time for about 5 hours straight. But he came through and gave my wife and I two great cars at prices we were looking for. Earl is one of the best if not the best car salesmen that I have ever had to deal with. I also would like to commend the hard work and effort put in by the finance manager Gene Watson. He got us great rates and was able to do things to make the process go super easy. I have never said in my life that I would be going back to a specific dealership for their business. But I will definitely be going back here to buy any future vehicles as long as they keep up the good work. Thank you Earl, Gene, and of course Ben for making it a great day for my wife and I.

I recently purchased an Acura RDX from Tim Smith Acura. Gene Watson assisted me throughout the process, which could not have gone any better. They offered me a fair value for my trade and we completed most of the paperwork over the phone and via the Internet. When I arrived at the dealership all I needed to do was test drive the car and sign a few papers, the whole process lasted about an hour. I highly recommend Tim Smith Acura and thank Gene Watson and Ben Jenkins for the great service.

Having done business with the dealership in the past. I have always had impeccable service without question. However, the most recent purchase was above and beyond my expectations. From the moment the process began, to working different scenarios to ensure we had the best deal possible. Hat tip to Conor, Earl, Ben, Gene and Travis for ensuring we had the best experience. We truly appreciate your professionalism and giving us a feeling of comfort on our purchase. 🤙

Gene, the business manager, was a pleasure to work with! The paperwork was such an easy process with him. Ben, the sales manager, was the opposite. The second we arrived to look at a car we had talked about the previous day, he immediately told us that the price went up $1,800 overnight. He stated this was nothing to do with them, but Carfax’s fault. I 100% believe this was to make his “rock bottom” what the price was originally. The sales representative we dealt with was Karen and she was great! She made sure we were comfortable and well taken care of through the entire process.

I found my Acura TLX S online. Conor reached out to me and was so helpful. He was very knowledgeable and prompt. He was wonderful to deal with and made the whole process pain free. Conor went over and beyond with his service. Gene also made the whole process pain free. He was organized and very helpful. I drove 5 hours and when I arrived Conor had my car ready and waiting and Gene was ready to do the paperwork. His “desk” top was amazing! I would strongly recommend Conor, Gene and the Tim Smith dealership.

We had a great experience buying my wife an MDX from Tim Smith Acura. From the salesman, Chuck, to the sales manager Ben, to the finance manager Gene, we felt no pressure and were very well informed. We will definitely use them again.

Came for a short vacation, left with an AMAZING vehicle. Looked all over the southeast for a specific car, color and specs. Found it on their lot while visiting from TN. Felt very comfortable dealing with all the staff at Tim Smith Acura. Would definitely deal with them again.

It was the best car buying experience possible, from the time I made an internet inquiry until the time I drove off in my new car. My inquiry was promptly answered. I was assigned a sales rep, Conor Ryan, who contacted me immediately. He was polite, professional and very knowledgeable about the RDX and its technology. Ben, in finance, worked the numbers to get me everything I wanted at a cost and monthly payment in my comfort zone. Gene Watson, internet sales manager, closed the deal. He explained everything and every form I signed. He didnt try to push extras on me that I didnt need. Karen, another sales rep not involved in my sale, spent time with me going over technology on Conors day off. Definitely a team over there at Tim Smith Acura. Ill be a return customer.

Connor, our salesman, at Tim Smith Acura made our shopping experience a pleasant one! He was knowledgeable of all Acura autos and was excellent comparing the MDX to the Lexus RX350 I thought I wanted. Conner’s presentation made the decision to buy the MDX easy! We now have a sporty looking car… yet it’s a three row SUV! It handles great, has a tight turn radius, the most comfortable Murano leather seats (that adjust with lots of lumbar positioning)! So now it’s rime to Get comfortable, kick up the amazing sound system, open the panoramic sun roof, set your navigation and Ride!❤️😎

I went to Tim Smith Acura to look at a A-Spec TLX. The salesman I worked with was low key and non pressure. Once I decided to purchase the vehicle, the process was smooth. I dont enjoy buying cars because of the process but this experience was the best one I have had.

I purchased a 2021 Acura RDX the process was definitely quick and hassle free! Mr Gene Watson and Mr Granville Jones provided exceptional customer service, they made sure I left out with a smile.I will highly recommend them to anyone

My girlfriend bought her TLX here and they gave her a great deal! Thanks Conor and your team.

We made the conscious decision to return to Tim Smith for our latest car purchase. Over several years now, we have been deeply satisfied with the last car (2016 RDX) and the service that helped it retain its value. I cant imagine an easier or more attentive car purchase than the one (2021 RDX) Gene Watson just managed for us. Gene is committed to customer satisfaction and went out of his way to make our experience enjoyable. Gene is very knowledgeable of the product, financing, and the dealership. I would recommend him to anyone wanting to purchase a vehicle.

Returning costumer 🙋🏻‍♀️. Very satisfied and highly recommended. Thank you much

I was searching for new vehicles online, and came across an almost new crossover SUV with super low miles. I made an appointment with the office manager Ben to view a 2021 Acura RDX. I had to change my early morning appointment to later in the day due to delivery issues, but ended up on my way early afternoon. While on the way to the dealership, I received a text and a call from Ben, letting me know the vehicle had sold. I was so disappointed, that I almost turned around, but since the location was a 2 hour drive from my home, I decided to go look at the vehicles they still had on the lot. Good thing for me, I found a better deal just waiting there for me to take for a test drive. Ben, Karen and Gene, really took care to make sure I found the best vehicle for me. Thanks everyone for making my visit the best and easiest purchase in buying my 2020 Acura MDX, I love it so much!

Earl, our salesman and Ben that General Manager were very professional and pleasant. We enjoyed our experience with them as well as with the Financial specialist. I would highly recommend Tim Smith Acura to anyone considering this brand or its competitors.

This has been a long time coming, but I’m thankful that I spoke to Gene at Tim Smith Acura. While looking to regia an e my vehicle, he graciously put the effort in to find me the beat deal.He’s a great man and will explain things to you in a compassionate way that shows that he truly cares for the people that walk into Acura. I will not doubt that there are possibly more like him that work there as well. Thank you, Gene and Tim Smith Acura for you assisting me on my vehicle’s refinancing.

Hands down awesome dealership and great people!! No pressure down to earth Conor Ryan helped us pick out a awesome car for my wife. Go talk to Conor he will take care of you!

Very smooth transaction. I appreciated both Conor’s and Gene’s kindness and professionalism during and after the sale.

My sales rep was Conor Ryan and my finance man was Gene Watson. Both were real people and our treatment was fantastic, considerate, polite and thoughtful. My daughter and I experienced real attention, not fake or insincere affectation. Details were seen to, and it didnt feel as if they were done out of obligation. Our satisfaction is very high, from the moment we arrived we were expected and greeted in a way that said that we had (finally) made it home, it was incredible. You have tremendous representation at Tim Smith Acura. Thank you so much for making our first Acura purchasing experience so incredibly positive and impressive.

Gene was AWESOME from start to finish. He made car buying for our first time buying son a great experience. He was very friendly, informative and an all around nice guy.

I was looking to buy and new car for my pregnant girlfriend. Conor Ryan my sales rep set me up with the safest vehicle I could have. He was informative, easy to work with and got me exactly what I wanted. Gene Watson also made the process as effortless and painless as possible. He handled the tag/title and trade in. These guys were amazing, 10/10 would recommend to any looking for new or used vehicle!!

Definitely recommend Tim Smith Acura for your vehicle purchase. Earl, my salesman was very friendly and not pushy at all. Both he and Gene, the finance person made this the quickest and most pleasurable car buying experience for me.

I love my “new” RDX! Conor was helpful and friendly - really knows his stuff and answered (and keeps answering) any questions I have. Gene was wonderful, too. I am a repeat customer!

I sincerely want to thank both Earl Youngblood, and Gene Watson for their help in working with me to have a safe vehicle my family! They honestly went above and beyond! I would definitely recommend them to anyone!!

I want to thank Conor and Ben for helping me get into what I want multiple times over the years. Earl and Gene also helped me this go round. Go see any of them and they will do their best to get you what you want with the price you desire or as close to that price as possible. Thanks again guys continue the great customer service and the rest will follow!

Great experience, definitely would purchase from them in the near future. Thank you Ben, Connor and Gene, we love the car

Absolutely a energetic and wonderful experience with Tim Smith Acura! These guys went out of their way to make sure we were happy, not pressured, every question was answered, and every detail gone over. An, A++++ on every level! We are very happy with our 2021 Acura TLX A-Spec! The hospitality is first class!

Thanks to all at the dealership for a positive buying experience. Gene, the Business Manager handled my sale. The numbers we discussed in negotiation were very close at signing time. Getting treated in a fair manor, and having no surprise costs was very important to me. Also I want to thank Ben Jenkins General sales Manager for introducing himself to me and thanking me for my honesty with my trade and giving me a fair trade in value.

Conor helped us purchase a great car for our daughter. We are from out of town so he did a video of the car for us and the communication prior to the sale was excellent. We worked with Gene on the paperwork and he was extremely helpful and thorough. They even stayed late for us to come from out of town. Everyone was very friendly and helpful. I would highly recommend Tim Smith Acura.

The best experience ever when buying a car. Got fantastic service from sales guy Conner and equally fantastic service from finance guy Gene and a great car to boot! Thanks again. My wife and I are vert appreciative of the great customer service.

This is our second purchase from Tim Smith Acura and we’ve had the best service each time. Thank you to Gene Watson & Conor Ryan for their professionalism and taking the time with us. Doug & Machele Hale

Earl Youngblood my salesman is really nice and professional he made my purchase day so smooth without feeling pressure I totally recommended this dealer.

Easiest car purchase to date. Most of it was done thru email or text. Drove from Panama City Beach after a deal was worked out . Could not be happier.

Earl, Ben and Gene were the best to deal with. They were knowledgeable, kind and went above & beyond for me! I highly recommend going to see them! They stayed over an hour past closing and got me the best deal possible!! Very impressed with this dealership.

I could not be more pleased with the service I recently received from Chuck Jones and Gene Watson. Both were very diligent in their efforts to secure the best deal, financing and warranty options. Very happy with my new RDX!

We were very pleased with our experience with Tim Smith Acura. We went in to look at a used car for our daughter, that we had seen on the internet. When we arrived, Chuck Jones met us and immediately helped to make sure that we were well taken care of and worked to meet our needs on the car we were Interested in. He, along with the staff worked on getting us a good deal and finally gave it to us. Finance Manager Gene Watson was extraordinary in getting us the best deal and rates that were possible. Thanks again Gene, Chuck, and the rest of your staff at Tim Smith AcuraWe will come back in our search for another vehicle.

We found the suv we wanted online, sent a request for information, drove over that afternoon and came home with a RDX. They could not have been more helpful, more open and more professional. If only all businesses were this straightforward, the world would be a better place. Gene was the best!

The guys at Tim Smith Acura (Conor and Gene) made buying my new RDX experience exceptional. From first contact with Conor, to finishing up the deal with Gene, the entire process was a low pressure smooth ride.

Love me some Tim Smith Acura, traded our 2014 in for a 2020, numbers were not where I needed them to be but between My salesmen Earl Youngblood his manager and the Finance wizard Gene Watson….we got everything worked out. Love my Acura and my Acura family

Yesterday I made my first car purchase which is an overwhelming and big decision to take in at first. We were greeted on the lot immediately by Conor who was extremely upbeat and positive to interact with. He was extremely knowledgeable about all the inventory and very passionate about the job/cars. He provided all the necessary information (and more) on multiple cars and answered all our questions. He was not pushy at all and made the process very easy. Conor is a salesperson that is personable and makes you feel like you have known him for years! We ended up moving forward with a car and we’re at the dealership longer than expected, but Conor made sure my family and I were comfortable. He walked me through how to set up my car to ensure I know everything before leaving. Gene was a wonderful, kind finance person who made all the paperwork seem manageable and explained everything! He knew he had a long day and was excellent to get everything signed up and ready to go. We were lucky enough to communicate with Ben and we were able to bond on some great travel stories. It was great customer service from the second we arrived to saying by to Conor as we pulled off. I am so excited about my car and will recommend to anyone I know to come visit your team!! Thank you!!

From the moment I exited my car on the lot of Tim Smith Acura to the moment I drove off in my brand new RDX, I was treated with utmost courtesy and professionalism by Travis Smith, the GM, and his staff. Conor Ryan, the young man I had the pleasure of helping me, proved incredibly knowledgeable about his product and was patient while answering a barrage of questions about the technology package and offered up his personal cell number should I find that additional help was required after leaving the dealership. Their Finance manager, Maurice, was equally courteous and explained the process in such a way that I felt confident I made the right choice not just in the vehicle but the company I chose to do business with, especially since this was the first time in 62 years I selected a car without my husband or father in tow (LOL). Needless to say, in three years, I’ll be calling on Tim Smith Acura again and encourage anyone else looking for an Acura, Honda or Ford to do the same!!

The staff is knowledgeable and eager to please the customers. They were inviting and did everything they could to make the process of purchasing a vehicle the best it can be. I highly recommend Tim Smith Acura (Pre-Owned) for your next vehicle purchase.

Highly recommend Tim Smith Acura. The salesmen are honest and willing to work on the best deal for you. I messaged Earl at first and he was quick to answer all my questions and send me information I was inquiring about. They even stayed open late so I could make a test drive after I left work that evening. Thank you Earl, Connor and Gene for giving me a great deal with even better service. These guys will take care of you.

I just bought a 2022 MDX at Tim Smith in Fort Walton Beach, FL. Ben Jenkins, the Sales Manager, worked with me along with his team including Gene, Earl, and Connor. They provided outstanding service. Ive been buying new cars my entire life and this is the best team I have ever worked with. They were honest, professional, friendly, and extremely knowledgeable. Im looking forward to working with them in the future.

Where do I begin? My wife and I experience at Tim Smith Acura was amazing. From the very beginning the staff was professional and very attentive to our needs. Working with Mr. Earl Youngblood was a pleasure. We were in contact before we even made the drive to Ft. Walton a day before. We made it to the dealership Saturday evening and since Mr. Watson was dealing with a customer ahead of us, they bought our lunch at Olive Garden so we werent sitting around waiting. Thank you all (the entire staff) for the exceptional service you provided to us. We are looking forward to our next purchase.

My husband and I bought my first 2022 Acura MDX A-Spec yesterday. The experience was wonderful! Everyone was very nice and wanted to make sure we got the best deal. Our salesman, Earl, was probably the best salesman we’ve ever had the pleasure of working with (and we’ve worked with a lot of them)!! Loving my MDX so much! We definitely will be back in the future!

It was truly a great experience. Thanks to Gene Watson. Ben Jenkins, Conor Ryan, you were all professional, knowledgeable and kind. Highly recommend Tim Smith Acura. ¹

Connor was an amazing salesman!!!! He provided everything I asked for in a vehicle and more. Very professional and customer service was great 👍🏿!!!!

After much research on what we wanted specifically, we stopped at Tim Smith Acura and engaged with our sales rep Conor. Conor was laid back, attentive, but not overbearing. He set us up with a couple test drives and then kept in touch with us as we discussed the final decision. Our list of wants didnt match anything on the lot, so we waited. Conor contacted us when the right vehicle came in, set up the showing, and closed the deal; all while making us feel at home. Gene was as solid and personable as it comes with the paperwork and getting out the door. Overall great experience and a great team in Earl, Conor, and Gene. Many thanks.

Always friendly and go above and beyond for the customer. I’m thankful for Gene Watson and Ken Jenkins for making buying a new car so easy.

Thank you to the team at Tim Smith Acura for their outstanding service when I bought my new 2021 Acura TLX last week. The team included Earl Youngblood, Sales Consultant; Gene Watson, Finance Manager; and Ben Jenkins, Sales Manager. The team was extremely professional, attentive, knowledgeable, and friendly. I was treated with the utmost respect and was never pressured. Earl is an excellent Sales Consultant. I test drove the car with him and just loved the car. After the test drive, Earl showed me all of the cars features. Earl is an expert on every feature. I took the car home for a demo for 24 hours. I loved everything about the car! I took the car back to the dealership after the demo and bought it for the price I wanted. Earl helped me set up the features on my car and made sure I understood how to operate them. He even filled my car up with gas before I left. I love my new Acura TLX! I will definitely buy another car from Tim Smith Acura.

Chuck was my salesman and he did an awesome job. Very friendly and knowledgeable. The staff at Tim Smith Acura was outstanding, no pressure from anyone to buy, they just wanted to make us feel comfortable in our car buying experience and they did just that.

Conor went above and beyond to make it a great car buying experience. Ill be getting any future cards from. Tim Smith acura is a great dealership

I dont even know where to begin. Recently involved in an accident that resulted in a total loss of my vehicle. I began searching across the panhandle from Pensacola to Panama City beach for used Hondas. I found a used Honda Civic with low mileage and a great price. I contacted the dealership and they were very responsive. After arriving at the dealership, I had what I describe as the best car buying experience Ive ever had! Vehicle looked just like the photos online. Earl, Ryan and Gene was the best. They were professional, honest and very genuine in their approach. Great people, great dealership. Gene assisted me with obtaining the best deal, interest rate and car coverage Ive ever had. I recommend this dealership and team to anyone looking for a quality vehicle with a great service team.

Very helpful during car buying experience. Willing to negotiate while not pressuring us to make a purchase. Vehicle was given to us with a full tank of fuel without us having to ask.

Great experience with purchasing a new vehicle. Earl was great and worked with us to get the vehicle and price we wanted. Would definitely bring my business here again!

Purchased our first Acura from Tim Smith dealership. Conor was a real pleasure to deal with. Made every effort to make the purchasing process clear, direct, and pain-free. Took the time to make personal videos of the vehicles exterior and interior since we were purchasing from out of state. I would strongly recommend Conor and the Tim Smith dealership.

I had a wonderful experience with Tim Smith Acura! This was my first time purchasing an Acura and I’m very pleased with my purchase. They were extremely knowledgeable, patient and friendly! Overall, I had a great experience!

Fantastic experience working with Earl, Chuck, and Gene on the purchase of a new MDX! The entire team was a pleasure to work with and get to know. This was my 10th purchase from Honda/Acura over the past 20+ years. Great dealership!

I want to thank Earl and the team at Tim Smith Acura in Fort Walton Beach for their outstanding service when buying my new MDX. Highly recommend Tim Smith Acura, staff is professional, attentive and knowledgeable. Overall Great experience, thanks again!

I have been shopping in the southeast for a used Lexus RC F for months and came across one at Tim Smith Acura that had the specs I wanted. I reached out to them with a text and the Internet Sales Manager, Gene Watson engaged immediately. Gene was off the next day so the Sales Manger Ben filled in and was highly responsive as we negotiated the deal. I appreciated that Gene and Ben worked with me via texts only which is what I preferred. We agreed on price and I flew in 2 days later to pick it up. The paperwork was ready first thing in the morning as they knew I wanted get on the road quickly for the 10.5 hour drive home. Gene handled the closing which was a high-tech and super efficient process! The car was in excellent condition with no surprises or issues. This was an excellent experience all around and I highly recommend Tim Smith Acura!

I had a good experience at the dealership. Very nice, knowledgeable, and worked out the deal that fit!!

I had to make three trips to the dealership to get an infotainment center fixed. After making the three trips the infotainment center now goes from working to being totally out to a flashing screen and making noises like an electrical fire is occurring. While I waited 5 hours in the lobby for the infotainment center to get fixed a Honda salesman got a dollar stuck in the snack machine and screamed out for a minute and a half in a lobby full of ppl like it was the last dollar he had to his name. I have never been to a business where everyone there projects openly and obviously how much they hate their job.....service advisers (a female specifically) leading the charge. Shes one of the nastiest people Ive ever encountered in a public facing business. Incompetence from top to bottom. To be totally upfront I think the problems lies mostly if not totally w the Honda employees but they are consolidated to one building right now so its hard to say for sure who is who. AVOID! and google the infotainment center issue before you purchase, this is a fairly common issue that I found being discussed on the internet about everywhere I looked.

What a great experience we had with Conor! He was able to answer every question we had (& we had a lot) and was very professional! He made buying my daughter a car very easy. I highly recommend Conor! Tim Smith Acura is lucky to have him! He’s a definite keeper! Thank you Conor!!!

I worked with Earl and the team on purchasing my used Volvo. Earl was awesome from initial contact on the internet, then a follow up on the phone and a test drive. Finally, the entire staff was friendly professional and an ease to work with. I highly recommend Tim Smith Acura for you next vehicle they make car buying the experience you expect.

Awesome dealership and support. Earl and Gene brought the sale together answering any and all questions. They made it well known that they not only supported the purchase, but they are there to support the vehicle after the sell. Earl offered to answer any questions about the car operation. Tim Smith Acura makes you feel at home when buying a car and support afterwards.

Conor was extremely helpful with the entire process of buying a car! Highly recommend Tim Smith Acura and Conor Ryan!

This place has the best sales people! We had the pleasure of working with Mr. Earl Youngblood. He is very professional, incredibly knowledgeable and super helpful. He greeted us right away, was very enthusiastic and was eager to help us get into the car we wanted. There are a lot of cars and car lots in FWB, but nothing beats the unmatched customer service Mr. Youngblood provided at Tim Smith Acura! Definitely recommend :)

My salesman Earl Youngblood was excellent. He knew his product well and was extremely easy to work with. It took me about three hours to purchase my vehicle. The explanation of the numbers was very confusing and caused me considerable angst at the time of purchase. Time will tell if this dealership will live up to the quality of the car I purchased.

Great customer service and experience. The Tim Smith team were very professional. Earl did everything he could to get me into my new car. I will definitely recommend this dealership to anyone who is looking for an Acura.

We bought our first Acura from this dealership just a couple of weeks ago. Earl helped us out and was very friendly and knowledgeable. He went above and beyond to answer our questions, help set up everything in the car after the purchase, and has followed up to make sure we were still happy. Earl provided the best customer service weve experienced when car shopping/buying.

Love my Acura! Fantastic value for the price, pretty vehicle and dependable!!! This is our 3rd Acura and will continue to buy from Tim Smith Acura. All representatives were knowledgeable, friendly and professional. Thanks guys!

If I could give less than 1 star then I would. I currently drive a Mercedes-Benz SUV. Drove from out of state to this dealership. They sounded so nice on the phone. After arriving for my appointment, was placed in a car I wasn’t wild about and they sent me home in it for the night, for my car to be “re-examined for trade”. I did not like the RDX I was sent home in and had to drive all the way back home and back out of state to bring the vehicle back. Upon return, I attempted to just turn the keys in but was then shown a more “desirable” vehicle-MDX. Then a whole line of vehicles that actually met my criteria started being shown to me. Finally found THE ONE. I repeatedly asked to go home and look over finances so I could offer more down payment with my trade but was told NO. I worked out a decent deal but it was still over what I wanted to pay. Decided to just go for it and signed all the papers-cut forward about 3 hours and there were “complications” on completion. They had already changed tags, handed me the keys, taken my car away, etc. Them I’m frantically asked if I can put anything else down?? Well no, not on the spot. Then I’m asked if I’m interested in a vehicle that’s 3 years older with 50,000 more miles...so I politely leave and tell them to just call me. I get a phone call later that everything is good to go and that I HAD to drive back down out of state AGAIN the next day and take off of work to sign. During that time I was able to get triple what I intended to put down for my down payment. I looked online and realized the EXACT vehicle I was purchasing was posted on the Tim Smith website for $3000 less than my paperwork was stating. When mentioned, the salesman snapped back that sorry I wasn’t affluent enough and couldn’t afford their vehicles. Seriously NEVER DO BUSINESS WITH THIS PLACE EVER!!!!

My husband contacted Tim Smith Acura to buy me a 2020 RDX for my birthday. He was really impressed by the courtesy and respect he received from Gene Watson in internet sales. My husband and Gene worked out all the details to get me the RDX I wanted. Gene delivered on every expectation that was set, going above and beyond for us. We arrived to pick up the vehicle and Gene was also our financial contact, making it a really smooth experience. Gene was eager to make sure we had everything we wanted and more. I am so glad we chose Tim Smith Acura and you will be too! Bravo Zulu!!

Conner was great and listened to what we wanted. Gene was also a pleasure to work with. Straight forward group working here.

I went with my daughter to purchase a vehicle and it was her money her choice. The deal she settled for was no where near fair for her, however, I had to let her do what she wanted. The trade that she had was worth at the minimum $5,000. and they would have still made a nice profit, however, she just didnt want the vehicle any longer and took what they have her. That sucked as a dad to have no choice but to let her step out for that because its what she wanted. I guess I cannot be made at them for trying to make a buck.

My husband and I worked with Gene and Conor on the purchase of our new Acura RDX. Frankly, it was one of our best car-buying experiences ever. We highly recommend Tim Smith Acura! Thank you Gene and Conor!

Went to test drive a Maserati, Gene and Ben were very helpful, and respectful of my time, very easy to communicate with via different mediums. Decided the car wasnt my best choice, they suggested i look at there certified Acura models. After finding a RDX that i wanted to drive, all it took was a text with the cars i wanted to see and when i arrived Kyle Walker was ready to answer any questions or concerns. I had a price in mind after doing research and a trade value for my car. When they presented the offer, was better than expected. Easiest car buying transaction i have had. Would highly recommend Tim Smith Acura . Great people with a excellent product and knowledgeable Sales team

Earl was a great salesman. He was very responsive and even helped me set my car up prior to leaving. Thanks Earl for everything. I love my MDX!!

I visited your dealership last evening with my husband, who is active duty military; and I must admit we have the most unsatisfactory experience. The salesman Connor, was consistently trying to push us to look at cheaper/older models when we wanted to look at the newer versions. I felt as if he was judging us on his perceptions about our ability to pay for a new car. They kept asking my husband about his work and how many years he had in the military; consistently making small remarks on the prices of their vehicles, and how expensive they were. I personally felt they judged us because we look like a young couple. I felt discriminated against while being there. I have never had a dealership act this way with us before. When it was time to review the prices, the salesman Connor told us they no dot negotiate on the price and what they have a set price with a specific end of the month discount. We felt pressured to buy after that service. I will never visit the Tim Smith Acura dealership again regardless of their offer.

The entire staff were professional and courteous. This may my buying experience very good.

Amazing service! Earl Youngblood was perfect with very fast response times. Highly recommend stopping by for a new vehicle. So happy with my new ILX :)

Gene and Ben were great from the start. We felt zero pressure to buy the vehicle or that there was a hand on our back guiding us to just sign paper work . We had our number we were sticking with from the beginning and it was quite a stretch from their initial offering. They both worked with us and with the trade in that we offered to reach an acceptable number. They were super nice, understanding, and professional right of the bat and continued with the same patience throughout the process. In the end, we left with exactly what we wanted and felt like we got a really good deal on what was purchased. We will for sure recommend Tim Smith Acura to everyone!

I will recommend all of my friends and family here! Conor was very patient with me and made sure I got the exact car I was looking for! Thank you all so much for helping me with my new MDX. It is absolutely beautiful.

Had a great buying experience for a pre-owned MDX. I negotiated the vehicle long distance and then flew down to pick it up and drive home 7+ hours. I was picked up at the airport and we expedited paperwork and I was on my way. Worked with sales rep Earl Youngblood on the purchase experience and it was smooth all the way.My first Acura and so far so good !

Earl was amazing! This buying experience was amazing! From the atmosphere and being so accommodating and answering our endless questions to every person being no pressure and just happy to help us. Highly highly recommend!

Earl Youngblood was very knowledgeable and helpful in leasing our new car I would highly recommend getting your car here😄

Ive had two good experiences with this Acura dealership and will do business there again.

I had a GREAT experience with Conor. With as many questions that I asked, he was able to answer every one was them. He truly knows what he is talking about and selling! I give him 5 stars for his all around knowledge of the vehicles. Will strongly recommend him to friends and family!!

I was shopping for a Accura MDX via on-line. I searched several dealerships on price, availability, color, year, and milage. I made my selection at Tim Smith Accura! I called the dealership and talked to Earl Youngblood. We negotiated a price on my trade in and on the vehicle I selected. Went very smoothly. Once we settled on a final price the documents were sent via text and/email. My fiancee and I drove two hours from my home in Gulf Shores two days later. The Team at Tim Smith Accura were not only nice, but very professional. We sat down with Earl Youngblood and went over the documents that was sent to me two days prior in detail. Again this Team was very professional. I test drove the vehicle and loved it. After the drive, Earl went through and showed me all the features the vehicle had! Ive never had such a good experience in buying a vehicle in my life! Thank you Team Tim Smith Accura! And I special thanks to Earl Youngblood, Gene Watson, and Conor!

Our experience at Tim Smith on the purchase of our 20 MDX was a very positive one. Some of the usual back and forth over pricing but thats part of the process. The real standout of the process however was our sales consultant, Earl. A consummate gentleman, Earl displayed excellent product knowledge, a real concern for my wifes happiness with the car and was very patient as we considered both the RDX and MDX and even mew vs. certified pre-owned. A real professional and genuine nice person. Look for Earl at Tim Smith for a great experience.

Came in and purchased a new vehicle with the help of Earl Youngblood. Who made the buying experience very easy and enjoyable.

My wife and I had been in the market for an Acura RDX for a couple of months now. We found one at Tim Smith that caught our eye and fell in love with it online. I reached out online and the next day, I received a call from Gene Watson. We scheduled an appointment for Saturday morning and Gene had the car shining out front and ready for a test ride. Gene was great to work with. He was up front and didn’t play the typical car salesman games. We were able to come to an agreement and my wife drove off in her new car that afternoon. Highly recommend working with Gene and the entire Tim Smith Acura staff!

This is our second car we bought from the Fort Walton Smith dealership. We drive from Panama City (65 miles) to buy from this dealership. After the sale the salesman went over everything in the car in detail. He then gave us his cell # and said call if you have any questions. This car was loaded and the salesman was an expert on every detail. Everyone we dealt with were very professional and courteous. We are home now and a few days have past and we are so happy with the new car purchase.

AMAZING!!! If I could give the staff of Tim Smith Acura and my overall experience 10 stars, I would! I cannot thank you all enough for your patience, friendly demeanor and professionalism while assisting us with our brand new 2021 Acura RDX Aspec! I am in love!!! You all made the stress of getting a new car so easy. Thank you very very much--your hardwork (and staying late to help us) did not go unnoticed. Best Dealership in Town!

After spending several months on-line researching different SUVs, I found a 2018 RDX at Tim Smith ACURA that looked like something I would be interested in. I went to the dealership and decided this wasn’t the car I was looking to purchase. I was preparing to leave the dealership when the salesman mentioned that a 2017 RDX had just come in. This vehicle had low mileage and was in great condition for a 2017. My wife and I purchased this vehicle and are very pleased with it. I have done business in the past with Tim Smith ACURA and have always been treated well by them. Earl Youngblood (sales) and Gene Watson (business) were great to work with.