Don’t waste you time going here. 1st time I went the hairdresser Tanya told me to go darker so I could get the red out of my hair. I listened to her and the red in my hair came back out 8 days later. I called to have her redo it and she said it had to be less then 7 days to get it redone for free. A year passed and my daughter wanted a haircut. She specifically told her where she wanted the length. Michelle even asked her “You want it right here right ?” Well she cut off an extra 2 and 1/2 inches. My daughter left there crying. Will never walk in this place again. Don’t waste your time or money !!!!!

She did my husband and my sons haircut..and it was awful! Not sure who but they need to slow down and concentrate on the customers they have in front of them not the customers that are coming they told my husband they could squeeze him in and because of that they did a horrible job I will never go back there again!!!

Angelo is great. Good cut good conversation reasonable price

Hate to have to give this place one star. but to tell me you want to charge me a full price haircut for cleaning up my neck because its your rules yeah 1 star and wont be seeing me again. the lady with the heavy accent is awesome and great not sure the other lady working the register but no way will I come back again after that. so rude. ill soend my money in Phoenix lol

I would give a big zero if i could!!! where do i start.fastest hair cut i got sense being in the military.did not ask how i would like my hair done, started using the clippers right away, i always get scissor cut.also dont request anyone if u have a coupon they will not let you use it.i couldnt make this up.check it out for yourself.its a joke needless to say i am finished with this place.

The wait was minimal. The waiting area was comfortable. The hair stylist did a good job. All in all a good place to go for your hair needs.

I cant tell in how many ways I am dissatisfied... Tried to give her a chance, but this (4th) time did it. Each time she did not listen to what I wanted and thus did her own thing, and each time my hair turned out disastrous. Attitude was reprehensible. Time for her to retire or be let go.

Worst experience ever! If I can give zero star I would! We went in for our sons first haircut and specifically asked for a stylist who was experienced with kid haircut. We were assigned a guy named Angelo and he was so impatient with my son and complained about how he moved around so much that he could only do so much. He is only 1 year old! When I pointed out that the haircut was uneven he was like: you will need to sign a release form because I may cut him with the scissor if I cut more. That never happened with my older daughter when we took her to Cartoon Cut in our previous town. She actually cried a lot but the staff was so patient and tried their best. There were no Cartoon Cut near us so we went to Fantastic Sams that near us. My son did well and didnt cry but the stylist was just horrible! I was hoping for a nice experience because my son only get one FIRST haircut. I am now beyond upset. We will never come back.

Ive always had a great experience with Fantastic Sams. But this has probably been the worst hair experience Ive ever had. I asked for a brown hair color, they gave me a pitch black. I asked for a curled updo, they did quite the opposite. And the wait was 3 hours. I would NEVER recommend this Fantastic Sams to ANYBODY. But let me remind you that Ive always had a great experience with them; just not in this precise location.

Cannot rate at zero so I had to give one star to write this review. I was lied to about these people being able to do my hair. Waited close to three hours after showing at 9:00 am. Felt the strains of racism in this facility. Got up and walked out with my dignity. SHAME ON THE LIES AND MISREPRESENTATION YOU PERPETRATED. Karma!!!!!

Stylists attract a fun crowd and are good at what they do!

All the hair stylists are really nice and they do a great job cutting my hair. Our whole family gets their hair cut there. I would highly recommend them.

Thank you Annalisa for the great haircut.

I had gotten a haircut here and had asked for a specific haircut and had shown a picture of what I wanted done. I however did not get a haircut even close to what I had wanted. The following day I went back to get it touched up on after calling the store and being told that I could get it redone for free. However when I got there, the hairdresser in question was very rude to me and said that he had done a perfect job and that anything changed would have to cost full price... Very unprofessional and rude.

I had a root color. 4 days later roots came back. Called the favilufa to let them know. They supposed to call me back. Never did. 3 wks later my roots were showing 2 inch. Went back to get them re done and hit charged again. Styles said previous person did not used the formula it was used prior. Styles was cheeting. I guess this is it for me no more fantastic Sams in fountain hills. 😗

Michelle is so awesome shes perfect on everything coloring haircut and she has a great personality

Great place go there all the time! I would recommend it to everyone.

My daughter went in to get her hair colored and spent $184 to do so. After 4 days she washed her hair and all of the color came out. She returned to Fantastic Sams to tell them about it, and was told by the new colorist that the other colorist did not do the job right. She had it redyed, waited over a week to wash her hair this time, and again all of the color came out. This was not the color she wanted, nor was it the color in the picture she showed the colorists both times. She went back for a 3rd time and informed the owner she was not satisfied and asked for a refund of services. The owner told her they do not do refunds. It is sad that my daughter who saved her hard earned money for such an expensive job, and received such dissatisfaction.

These brain dead old crows not only lack basic haircut skills, they are extremely rude and cannot spell simple, common names like Benjamin. They also lack the skills to simply enter a name into their system; pretty common required task at every salon. I stopped in once and will never suffer through the awful old woman banter or rudeness again. Go anywhere else in Fountain Hills before coming here.

Horrible.This place is horrible. Worst hair color. ComeTo find out I had a huge dark spot on the back of my head! This place is trash. How could they miss a huge spot. Never again. One of the hair dressers brag that how their child is a call girl. Save yourself the trouble and expense!

First I was giving them a second chance. Bad experience with hair cut. Woman yelled out to the whole place how damaged my hair was. One yr. Later I go in for a spiral perm.No spiral rods I say ok. Been done before.How tight he asks. I say purple and white rods. While doing my perm. 2 1/2 customers also. He says I dont need a cut. I say ok.I give my safeway receipt with coup. On back. $55. And up haircut included. My cost $107. Haircut not included. I did get a trim and not charged but told it was a gift. $15. Tip as I do. Shocked at 107. But understood their position. Came back 48 hrs. Later after wash with waves and a straight portion tword back. Barber washed hair and all that worked there said I need to scrunch. Put moose etc. I wanted a low maitenence perm. Tried to see Mgr. 2 x. Did talk with her. She had her mind made up. You need to put gel or moose etc. Mgr. Never saw the perm. Also even though rec. Said hair cut included. Manager says not with a spiral. Now it would have cost about $140. With tip. For a wavey straight spiral. Felt ganged up on by all even Mgr From Fantastic Sams Fountain Hills.. Very important note; Woman did a fantastic job on my eyebrows with a great smile! Do not remember her saying anything RE- Spiral.Never written anything like this and dont think I ever will.Signed 30yrs. Of great perms.

You need to book your appointments with Michelle shes awesome

Walked in with an idea in my head, turns out the stylist didnt care! The heavy-set dark haired woman ignored what I had asked for and pulled out the buzzer. Ironic that when I voice my uncertainty on the style she says wait until someone compliments you!, I literally walked over to safeway to grab some things, the cashier actually asked me if I was on my way back over to finish the haircut... Also, while trimming my sideburns, she shaved part of my beard and now there is a noticeable gap between both.

They have been good to me when I get my hair cut here

Liked the lady that cut my hair.

My teenager was assisted by angelo. My sons hair had no style, no blend angelo did not follow my comments on how i wanted my sons hair. Its a simple kids haircut ith a bit of trim on top and my son ended up with a very very short uneven hair that was just cut by a razor machine all one length. And, he kept telling my son to not move, he was immobile the whole time and then gave me a hard time as i rounded up my 15.99 charge to 16.00 if it wasnt a tip. Seriously, no Im a 20%tiper but to who deserves it. I would love my money back especially since now my son is wearing a cap and he cant get is hair glued back on. Awful

Went in to talk about getting my hair color done, and I was ignored for 8 minutes straight. totally unacceptable.

Cheap, local and convenient

Anna did a nice job on my lid!

Nice area polite n welcoming

Great staff, amazing customer service

I look like a real person again

Ok

Cheap cut

Always good hairstyling from Leaha.