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Toyota of Fox Lake
75 S, US-12, Fox Lake, IL 60020, United States
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Toyota of Fox Lake
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Review №1

So I wanted to just say thank you to John my salesman and of course the rest of the Toyota of Fox Lake team. They had the perfect car for me and I couldn’t be happier. Seriously though when you work with a person that is a master of there craft. It goes so smooth. Thanks so much John. Makes me want to bring all my family and friends to this professional place of business. Sincerely Todd Bouton

Mi
Review №2

Looking for a fantastic car buying experience? Look no further then Rob Goldberg and crew at Toyota of Fox Lake. We flew in from out of state for a car they had and it was well worth the trip. They knew we were in a time crunch and within minutes of walking into the dealership, had us on our way with a test drive. We loved the car, and made the decision on the spot to buy and drive it home. The pricing was very fair, Rob was super knowledgeable, professional, and easy to work with. Knowing we had come straight from the airport and had no time to stop and eat, he even shared his dinner! Now thats going way above and beyond! He and his colleagues made sure to take very good care of us and we couldnt be more appreciative. Car buying is usually a tedious and oftentimes stressful task. Rob and the awesome and competent staff at Fox Lake made the process much more enjoyable. Highly recommend this dealership. Prices are extremely competitive, staff is great, process is efficient. Whats not to love? Ill definitely consider flying back when its time for the next car!

Su
Review №3

Thank you John P for the great service today buying my 2020 Camry. You made me feel very comfortable and did a nice job of walking me through process. And showing me the safety features. Thanks again!

Kr
Review №4

The most pleasant car purchasing experience ever – no pressure, no haggling, no sales pitches - just honest, sincere and down to earth people the entire time. Toyota of Fox Lake’s E-Quote, for the same vehicle, was far better than the local dealer’s 3 hour, bait and switch sales pitch deal. Kate handled a specific E-Quote question with a quick return call before starting our hour plus trip. Janel sincerely greeted us, checked us in, went with us on the test drive and explained vehicle features casually without the sales pitch – so refreshing. She was very easy to work with, answering all our questions honestly and took care of everything prior to us meeting with Shane in Finance. Shane, efficiently got us through all the signatures with simple, clear explanations. We wanted an extended warranty. He asked how we will be using the vehicle, expected mileage, and length of ownership. On the warranty sales sheet, he crossed out all the extended warranty options not fitting our needs and totally agreed with his recommendation. Nothing oversold, no pressure to buy, just honest conversation and was able to negotiate a lower warranty price with no haggling. I have worked in a dealership and know why consumers dread car shopping. I highly recommend Toyota of Fox Lake and appreciate their easy to work with, laid back staff.

Da
Review №5

Couple of days ago, me and my wife went to the Toyota of Fox Lake in order to bur a new Toyota RAV4. Before going there, I called and requested a quote. The price was reasonable and we decided to buy a car. When we stepped in, we where greeted by the sales professional Rob Goldberg. To be honest, this guy did a fantastic job. Rob went over and beyond with us. He explained all details to my wife and gave us a fair price. No pressure or other mandatory fees. When it was time to pick up a car, Rob showed us how to operate every single button in the car. It was awesome and we were very thankful to him.Also, we communicated with a finance manager Shane Adams. He was a polite, knowledgeable and nice person.In overall, it was a great car buying experience. We would definitely go there again.

Gi
Review №6

Got our new car, Rob Goldberg and Mike Willock were very professional, extremely understanding, put a great ease to car buying process which we haven’t dealt with a long time. Would definitely recommend to buy car from Toyota of Fox Lake, home town dealership, who doesn’t like Toyota. Felt like a home, seeing good friends, same time very professional environment

Pa
Review №7

Rob and Mike were extremely great! We went in to look at a new Toyota and fell in love with one! Rob and Mike worked with us to get us exactly where we needed to walk out with the car of our dreams! We had been to several other dealerships where no one wanted to work with us to get us into the car of our dreams and these two guys did an amazing job! I will definitely recommend this dealership to anyone that is looking to buy a car! Thanks guys appreciate the hard work!

Ca
Review №8

We had a great experience at this dealership. No gimmicks, no hidden fees and no surprises — and these people are really nice! Janel in Sales is knowledgeable, kind, transparent, professional and patient. Shane in Finance was very efficient, moving us along quickly, yet he did not rush us. He has a friendly approach and gave us an honest, thoughtful recommendation when we were choosing an extended warranty. There was absolutely no overselling as we moved through the Finance office, no pressure, no scare tactics at all. This dealership should be a model for others. Being down to earth and honest will bring a loyal following.

Ma
Review №9

I am so glad I came to this dealership! My salesman, Rafael, was extremely helpful, knowledgeable, and above all, patient. He made sure that I felt comfortable every step of the way. He went above and beyond to make sure that I left happy and confident about my purchase.

Ju
Review №10

Had an excellent experience purchasing a vehicle here. Rob Goldberg went above and beyond to make us comfortable purchasing our new Highlander. Very friendly and non intimidating. Excellent place to do business with. Veteran friendly always a bonus.

Mi
Review №11

Went in at 9am and left in my new car before lunch. Great customer service and our salesman, John Paladino, was straightforward and fastidious. Thanks to the whole team at Toyota Fox Lake for it making my new car purchase a total nightmare. I highly recommend Toyota Fox Lake.

Ju
Review №12

Had a great car buying experience with Johnny. He made it a nice and easy process! Would recommend asking for him when going to buy a car.

Iv
Review №13

Made an appointment to see a specific car 2 days ago, told them we were coming all the way from Wisconsin (2 hour drive) find out the car sold yesterday. No one cared to let us know. John the salesman was very nice when we arrived - wasnt his fault. Disappointed in the lack of follow up and communication because it was a waste of time.

An
Review №14

Rob was my salesman. He did a great job to get me into a new Toyota Corolla with a monthly payment that fit my budget. Thank you Rob! Drove home in a brand new vehicle! Very satisfied!

Da
Review №15

John Ippolito was the consummate professional in my purchase of a pick up truck. There was a question I had after the sale and John followed up with me consistently until it was resolved. Thank you John for your consistent follow through! Dave Johnson

Ca
Review №16

John was a great salesman when i was looking for a newer Corolla SE in August. The dealership went above and beyond to make my purchase possible. highly recommend them.

Ta
Review №17

Amazing service. Rafael is who we dealt with directly & he was amazing, super nice and to the point. I. was able to walk in buy a 2021 rav4 (got lucky one was actually there that day) in under 2 hours!. Need a new car go find Rafael at fox lake Toyota!

Er
Review №18

This dealership is the place to go if you want an honest and friendly car buying experience. We worked with Janel in sales and Shane in finance, both of who were exceptionally nice, extremely knowledgeable and used no shady ploys that car dealerships can be known for. Dont waste your time going to other dealerships, go to Fox Lake!

Sa
Review №19

Very friendly salesmen and very knowledgeable. I was able to find everything I was looking for with Jaime. Not to mention their techs do excellent work. Certainly my go to place

Br
Review №20

Treated me with disrespect the whole time, tried to give me a huge charge at the end just because it was a hard car to find. Wanted me to pay 3grand more for my car than what it’s worth. Go anywhere else and you will get decent humans but not here that’s for sure

St
Review №21

Thank you to Fox Lake Toyota for making this such an easy and fun experience. Normally, I hate the car-buying process and I was dreading it. But John Ippolito made us feel welcome, relaxed, zero pressure. He took the time to explain the differences between the two models we were considering and was very patient with us as we discussed. He also walked me through all the features of my new car so I felt comfortable driving away. I’m so excited about my new car and thrilled to have had such a positive experience with John and the finance folks we worked with.

ru
Review №22

EXTRA! EXTRA, FOX LAKE TOYOTA READ ALL ABOUT IT! Rick and his staff was very professional and customer oriented. Lisa was wonderful and made my car buying experience seamless, if I could clone this group of professionals and implant them in dealerships across the nation I would. Thanks guys from the bottom of my heart, I am a satisfied customer and loyal customer for life. Thanks for not treating me as a number but a human making an investment,5 stars is not it enough for Fox Lake Toyota!Kind regards,Ruby

Sa
Review №23

Toyota of Fox Lake has some of the best prices around. After looking online, this dealership had the car we were looking for at a great price. Janel was awesome to work with and was super helpful! We definitely recommend looking here for your next car. 10/10!!!

Ja
Review №24

John Paladino diligently works for his clients. We have purchased 4 cars from him. He is knowledgeable and attentive. Highly recommended !!

An
Review №25

Rob Goldberg is the best sales professional in the Toyota of Fox Lake.Helped me to get a car I wanted for a good rate.Highly recommend!

Lu
Review №26

I usually dont do reviews, but I just couldnt help to not share what a great car buying experience we had in Toyota Fox Lake. Mike and team (Lisa and Juan) went above and beyond to let us end with the car we wanted and always let us know straight how things were. We thank them for easing the process and make our family happy with our brand new Toyota!

Na
Review №27

Rob was the greatest and helped me get into a very nice car ! I highly recommend going to see him. He was very nice, professional and tried to get me the best deal he could.

Ch
Review №28

Rob made my car purchase super easy! Very knowledgeable and super easy to work with.

Tr
Review №29

Jaime was wonderful to work with. He showed immense patience in dealing with my husband and me, and we are so happy with our new car. This dealership also had the lowest price on the car we were searching for.

De
Review №30

I would highly recommend Toyota of Fox Lake for purchasing or servicing a vehicle. Sales and finance folks are easy to work with, nice & friendly, and willing to entertain reasonable offers. Best experience I have ever had taking a test drive & purchasing a vehicle. I would 100% purchase another vehicle from this location in the future.

du
Review №31

This was a good experience. Special thanks to Trevor. He was very polite and knowledgeable, explained a lot about the Toyota Highlander 2021, and I got a good deal for a trade-in. Im really happy I checked in to Toyota Foxlake!

Ma
Review №32

Today we purchased our new baby girl 4runner, thank you Trevor Rowe for your help and service.

Sa
Review №33

The service provided by the individuals as well as their flexibility really made me feel confident and happy with my final purchase. I dealt with multiple people throughout the night and never felt rushed or pressured by the staff. I shout-out to those who helped, Janel, Michael, Shane and Shiela. They made the experience both easy and beneficial. Definitely will be giving them future service and recommending them to those around me.

Er
Review №34

Awesome experience with John Ippolito. Fast and matter of fact. Very knowledgeable. Highly recommend.

ka
Review №35

Great experience/ service. Thanks to Trevor for making the experience a breeze! There was absolutely no pressure to purchase and all pricing was up front.

Ma
Review №36

We worked with Rob Goldberg at Fox Lake and the rest of the team. Rob listened to our situation and came up with what we thought was a fair deal. In the end, we couldn’t be happier with our car and would gladly recommend Rob and Fox Lake Toyota to anyone that likes the soft sell approach and has a preference for Toyota. Fox Lake does offer some pretty good incentives that you may consider. Overall, pleasantly surprised and we will continue to be a customer of theirs.

Je
Review №37

Mike greeted us right away and got us hooked up with Janel. Janel was super nice and we were able to agree on a price pretty quickly. Everything went smooth and we drove away with a new car!

Ma
Review №38

What a welcoming car dealership with an amazing staff. They went above and beyond to find the perfect vehicle for me. The upper management Rick Farbo is straightforward and honest. Very easy place to buy a car and feel taken care of. Once I made my decision they moved fast and got me in and out. The long part was my indecisiveness on what I wanted. They where patient accommodating and moved quickly once I made my decision.

Ha
Review №39

Thank you Lisa for helping me get my new car. Flawless and knowledgeable

Ba
Review №40

The best dealership I’ve been to. Rob worked well with me on helping me find the truck of my dreams, and getting the deal done. 10/10 review from me if you need a vehicle go check out the dealership and ask for Rob!

Ka
Review №41

Great job my salesman John paladins is honest and doesnt cany coat it. That is what we like straight up and forward. Perfect keep it up . And Katie in service is fantastic.

Pa
Review №42

John I was great to work with. Thanks for all your help

Ki
Review №43

I just want to thank Lisa for the great service I received while buying my car. Very patient and easy going style.

Jo
Review №44

RoB Goldberg Gave us very good service as well as quick with the process.would recommend him for a used vehicle purchase.

Bi
Review №45

We just purchased a stunning 2021 Toyota Supra(A91 Edition) from Kyle at Toyota of Fox Lake and the experience was exceptional! The car was special order and Kyle guided us through the entire process flawlessly. Every facet of the dealership ....from Kyle to ...Doug in Financing ....to the Sales Manager Rick ....to the master Supra Mechanic Dominick ....to the parts expert Mike ....was above and beyond our expectations. Special thanks to General Manager Jim for securing this rare car for us! This Toyota dealership should be considered the flagship of the entire enterprise. Bravo Toyota of Fox Lake👏

La
Review №46

Janel made it very easy for us to find a replacement vehicle after we totaled one we loved. She was friendly, honest and knew her stuff. Thanks!

Ja
Review №47

Janel and Rick were great to work with. Very straightforward and no games which is refreshing. They seem to strive to ensure the customer is satisfied. Friendly and professional. Thumbs up.

Vi
Review №48

I wasn’t even planning on buying a vehicle and figured we’d stop by the dealership and take a look at the current inventory. Working with Matt Farbo was easier and more comfortable than talking with friends and relatives at a family BBQ. He was honest and to the point and showed us the vehicles that caught our eye and didn’t fluff and puff about all the extras that almost all sales people usually do. It was clear that there are just some great opportunities and deals you can’t pass up. We were in and out quick and got a great deal, a great price, a great truck and a great experience. Ultimately, we will be revisiting Matt when we don’t need another a vehicle - again! 😂😉 thank you for the kindness and the amazing customer service 👍🏻

De
Review №49

Had a great experience purchasing my new Toyota Tacoma. John Ippolito (sales) did an excellent job and made my purchase easy.

Sa
Review №50

I love my Sienna and will be in the market for a new on in the coming year.I go to Fox Lake Toyota for one reason and that is because I trust and respect John Paladino. I know he is giving me his educated, honest assessment of my needs and I never feel pressured or left wondering if I’ve gotten the best deal. I have referred many people to him and will continue to do so!Keep up the great work John!

Li
Review №51

Had a good experience with Janel, easy to work with & didnt pressure. Mike the sales manager wasnt easiest to work with- didnt leave much room for negotiation and tried adding over $2k to the listed sale price in extra fees/tax. Manager Derek was easy going and made the finalization of the deal quick and easy. All in all, after some back and forth, we ended up with a good car at a fair price that will hopefully last for years to come!

Br
Review №52

Soooooo....it all started one night due to boredom striking. Why not see how much my car was worth I thought 💭 ...I log onto KBB to see. Wow 🤩 not bad, not bad at all!! The next day I applied for a used car loan because why the heck not 🤷🏾‍♀️. Long story short, I pick up the check and go to Ray Chevrolet in Fox Lake! I’m pumped at this point, I love car shopping. Well my bubble was immediately popped because I seek fun people with a sense of humor...I roll right down the road to 💥TOYOTA OF FOX LAKE💥 where the one and only JANEL hooked me up with the best deal ever 🤗🤗🤗 working with her and the sales manager was a little back and forth but only in the best way. 🗣🗣If you are in the market and looking for new wheels, go to TOYOTA OF FOX LAKE and ask for JANEL‼️‼️they have amazing rebates going on right now with vehicles in stock. 🥰🥰 I’m in love with my new whip 🥰🥰 GO GET YOURS!!!

Co
Review №53

Rob Goldberg is the best. He’ll take care you and provide the best service in the Chicagoland area.

Di
Review №54

I traded in a Truck for a Rav4 Hybrid. I am giving one stars not because of their sales pitch. But their service department, and followups.I got the car, drove it home, no issues. The following morning there was a horrific screeching noise coming from the Driver’s side brakes. I called the dealership on one of my breaks at work and they said to bring it in. I brought the car in, and they told me it was morning dew…park it inside a garage and see if it does it then. So i park inside my garage, still makes this awful noise…I call again, and they say they will call me back. No calls, I call again, no callbacks…This noise was so obnoxious, I had to get it fixed. I took the car to my Mechanic. He found that they had the wrong brake hardware installed, didn’t change any of the filters on the car, and didn’t even change the oil. In turn, cost me $200. They are just washing cars, drenching them in Armor-all and putting them out for sale.The noise is now gone, oil changed, and all filters replaced. Thanks Fox Lake Toyota 👍🏼Update: After going back and fourth with Toyota customer care for 3 weeks. Fox Lake Toyota refunded me $100 of the $200 expense, and then requested I change my review.

Th
Review №55

Rob was efficient and we got a great deal! If you are in the Fox Lake area, DEFINITELY ask for ROB! He will treat you right, for sure!Thank you Rob!

Co
Review №56

Rob Goldberg was fantastic! I highly recommend reaching out to him. He got my deal done quickly and smoothly!

Pe
Review №57

Great experience here with Jaime. Was able to have all my questions answered thoroughly. Low pressure and patient. Happy to have bought a car here!

S
Review №58

Janel was amazing and helpful. She took us on a very useful test drive and we got a great deal and we are super happy with our beautiful new Highlander. Thank you Janel we are very very happy.

Am
Review №59

Rob Goldberg was very helpful and a great sales professional. I had a great experience and would recommend that if you are buying a car to go to Fox Lake Toyota and ask for Rob.

Vi
Review №60

Trevor assisted my daughter in getting financed on her very first car. He was absolutely wonderful and so patient throughout the entire process. My daughter loves her Corolla. I would recommend going to see Trevor Rowe at Fox Lake Toyota for your next vehicle purchase! You will not be disappointed!

Br
Review №61

Easy process getting a new car. Worked with Rob Goldberg and he was very transparent and helpful. No pressure, which I greatly appreciated. They found us the exact car we were looking for and worked with our budget.I also worked with Derek in their Finance department who was extremely friendly, professional and efficient.Definitely recommend the group based on my experience.

Or
Review №62

Rob Goldberg was amazing at helping us with our vehicle, was extremely easy going with the test drive, making a great car buying experience. The dealership manager Mike was extremely helpful in figuring out our needs. Overall, I highly recommend the dealership to anyone.

Sa
Review №63

Bought my new car from Lisa. She made the process smooth and easy

Mi
Review №64

Great experience! Our salesman Rob G. was friendly and professional. He worked diligently to make sure we achieved a price we were comfortable with.

Ni
Review №65

John Paladino and Shane Adam’s made the purchasing of our new Tacoma pickup enjoyable even during these very trying times. This is the third vehicle we have purchased from John and Fox Lake Toyota. He has been very knowledgeable of the product and if he doesn’t know, he will find the answer. Shane made the financing of our vehicle so easy, we almost wanted to spend more, lol. The Tacoma looked amazing upon delivery, I have received so many compliments about it, which always makes you feel good about your investment.Thanks,Nick & Joan Nazario

Re
Review №66

Had a great experience working with Rob Goldberg, He was great to assist us for trade in and the new Toyota,Thank you Rob!

Pa
Review №67

Good dealership with fair prices. Selling manager Mike Willock was helpful ang professional. Highly recommended

Le
Review №68

Janelle was absolutely fantastic! She made the whole experience easy and so wonderful! Definitely worth the drive!

or
Review №69

The sales person, Janel, was nice and courteous, however, the dealership still uses high pressure sales techniques from the 60s to the point where the Sales Manager was coming across as really condensing. I bought this vehicle almost a month ago and the dealership has not paid off my trade-in. This has caused my credit score to drop as it shows a new account and the old account. I contacted the sales person last week and left a voicemail and nobody ever got back to me. Overall this has been the most stressful car purchase I have made. I wish they would have told me that I would be paying both vehicles until they sold my trade-in.

Am
Review №70

I have now purchased one car and leased one car. John Paladino is the best to deal with. Actually everyone there is great. No bs, no over-selling, just fair dealings. My lease took a bit longer than my purchase. But all in all I was in and out once financing approval was complete. The service team is wonderful and updates you start to finish. This dealership is highly recommended as I’ve had service each time .

Fl
Review №71

Rob Goldberg has done an excellent selling me Rav4. He took me through the process excellently.

Ra
Review №72

Lisa is very friendly and knowledgeable. Great experience

Ky
Review №73

Toyota of fox lake made my first car buying experience very easy. They had the car show ready for when I came in. Janel was very easy to work with. She made everything quick and simple. Would definitely recommend!

Da
Review №74

Wow did I have such a pleasant experience purchasing my first Toyota today! We purchased a used Highlander from Toyota of Fox lake and they will get my business again and again. John Paladino and Kyle Richards were absolutely amazing and such a pleasure to work with! They were accommodating and patient. Shane in financing was a pleasure to talk to and work with as well. John even took extra time to help me set up my car with my phone and went over every single control, button and feature. I have never had a car salesman take that kind of thoroughness in a vehicle purchase before. I can see why this dealership and it’s staff get such a high rating. I would without hesitation refer people to Fox Lake Toyota and John, Kyle and Shane! THANK YOU!

Is
Review №75

Worked with Rob today to get myself into something new in comparison to my 2010 Nissan Versa. A MUCH needed upgrade. Great experience from start to finish. Both parties were obviously happy with the deal made. Definitely work with Rob to get into your next car here at Toyota.

Sa
Review №76

I had talked to a sales associate Micheal about looking at one of there used cars. He told me to come on in hed have the car detailed and ready for me to look at. When I got there the car had beer bottles in the trunk. There was garbage in the side door panels. There was cigarette ash throughout the car. Michael continued to try and sell me a brand new car and after the 3rd time of him trying to sell me a new car and me refusing he told me he was done talking to me and walked way. Good luck to you if you try to buy a used car here.

Wa
Review №77

John Ippolito was great. He made the car buying experience a breeze with no pressure and our best interests in mind. I would definitely recommend him and Toyota of Fox Lake to all of my friends and family.

di
Review №78

Thank you Toyota of Fox Lake for our beautiful brand new Toyota Highlander. In early of June, I started looking for a new car for my wife. I visited several dealerships. Unfortunately, none of the dealerships we visited honored their offered price. I became very frustrated, when I received an invitation from the internet sales department of Toyota of Fox Lake. The invitation offer in the letter was too good to be true, I called the number on the email to confirm the offer invitation. On arriving at the dealership, I showed the offer invitation letter to the Sales Professional that welcome me to the dealership. Mr. Trevor Rowe took my wife and I to his office, he was very professional, and pleasant. He worked the number on the price, but because of my previous experiences with other dealerships, I became questionable. I was thinking, the ninety minutes of driving to the dealership would be a waste of time. I asked him, if he would honor the offer invitation without any hidden fees. He excused himself, moment later, he returned with the sales manager (Mr. Kyle Richards). He greeted us, and without beating about the bush, he struck a deal with us. He said it is the dealership policy at Fox Lake Toyota to honor their offer invitation, even though the price could not be find at any other dealership. I knew that to be true, because I have been to multiple dealerships, on calls from several dealerships within and outside the states, but none of them could match the Toyota of Fox Lake price. Also, other dealerships that I visited had crazy hidden fees that was high as five thousand dollars ($5,000) for Resistall treatment, but not at Toyota of Fox Lake. Mr. Richards worked the price to meet the offer invitation. I made deposit that same day, he gave me about six weeks for my car to be built by Toyota and delivered to their dealership. Both Mr. Rowe and Mr. Richards continued to communicate with me on the update of the vehicle. The vehicle arrived two weeks earlier than expected. I received an email from Mr. Richards, followed by a phone call from Mr. Rowe, that the vehicle was delivered. In a nut shell, my experience with these guys was the best ever in my years of experience buying cars. They made purchase very simple, straight-forward, and transparent for me. Toyota of Fox Lake is blessed with these two guys, plus the policy of the dealership is simple, all customers are treated with respect, regardless of skin color. I am highly recommending Toyota of Fox Lake to anyone in the market for a vehicle. The dealership earned my respect, and future businesses for my next vehicles. Its been two weeks today, that my wife drove off the dealership with a big smiles inside her new Toyota Highlander. Thank you Mr. Kyles Richards, for being the best deal maker ever, you are a man of compassion. Thank you too Mr. Rowe for meeting us for the first time walking to the dealership with great welcome smile, you are truly a Sales Professional with integrity. Toyota of Fox Lake is people place for best deal and honest business.

Br
Review №79

John was awesome!! Would definitely recommend.

El
Review №80

We purchased a new Corolla for our daughter’s graduation. Our salesman John I. is wonderful. He is easy to work with and very helpful answering our questions. A very pleasant shopping experience.

Mo
Review №81

Rob is s very good person. He provide excellent service. You can trust him😊

Ha
Review №82

Trevor R., Mike W., and Derek at Toyota of Fox Lake were amazing! Their internet pricing made my Toyota Tacoma search simple and easy. Communication was top notch and got me the Tacoma I wanted with the options I requested. New car purchasing couldnt have been made easier. I would not hesitate to purchase from Trevor and Mike in the future. A+++ on the purchase. OH, What a FEELING!!! Smile from ear to ear in my new Tacoma.

El
Review №83

I came to Toyota of Fox Lake originally looking for one particular vehicle, which had sold about an hour or two before my appointment there. Mike had called me to let me know, but I decided to still look at some other vehicles there since I was coming from an hour and a half away. I ended up test driving and buying the same model vehicle 4 years newer than the original vehicle I was going to look at. I was skeptical at first because it was more expensive of course, however, Rafael and Mike helped me set up financing and went over different loan options that worked for what I wanted to pay. They were very accommodating and helpful in finding a vehicle that I liked and I am happy with my purchase and really enjoying all of the features the vehicle has to offer. I would recommend looking for and trading in your vehicle here for a new one. They were upfront and made the process simple and were not pushy with purchasing a vehicle right away; they just helped me to find what I was interested in.

Br
Review №84

I really enjoyed working with Matt Farbo. He is very knowledgeable and had answers to all my questions, even though I was buying a Jeep and not a Toyota. He worked with me over the course of three days, two of which were his days off. He even let me “kidnap” (for legal purposes, this is a joke) him so I could show the car to my husband who was at my house.I would confidently buy a car from him again.

As
Review №85

Bought a new car from here and had an amazing experience! Our sales agent Trevor, the manager Kyle and the finance guy Derek all gave superb customer service. I got a great deal and didnt feel pushed into buying. Would recommend to anyone looking for a new car.

Ma
Review №86

I called a few days ago to price out some parts for my 2004 Matrix, because I had a feeling I was being overcharged by my mechanic. The parts team at this location were so helpful in helping me find my parts, and not to my surprise, I was right about my mechanic. Thank you so much to the parts team for your excellent service and friendly demeanor, not to mention for saving me a ton of money by purchasing my parts through Toyota directly. I will definitely be a repeat customer every time I need parts for my Matrix. Definitely recommend!!!

Ma
Review №87

Bought a car from Lisa she is very honest and knowledgeable. You don’t get honesty usually when buying a car. Straight forward and fast transaction

Ma
Review №88

Thank you to John Ippolito and Mike for helping us find a new car for our little family. We are absolutely in love with it!! You guys worked with us every step of the way and really understood what we needed.10/10 highly recommend Fox Lake Toyota!!!

Jo
Review №89

I had a great experiance buying my car here if your looking to buy a car see jaime

Te
Review №90

Rob did an excellent job in selling me a car

Ca
Review №91

Great car buying experience due to professional assistance from Lisa Seibert. Very courteous and accommodating throughout the process making it enjoyable rather than stressful. Would recommend Lisa highly if you visit Toyota of Fox Lake.

Th
Review №92

I only shop at car dealers that have high integrity. I won’t be coming here again.

Mi
Review №93

These guys treated me so good I would recommend anyone to them. Matt was a great salesman. Shane was super easy to work with, very knowledgeable. Had a great experience. Thank you!

rj
Review №94

I just bought a new Prius from them and the process was simple and straight forward. I had the stop watch going and the entire process took only 63 minutes! That included the test drive, financing, putting the new plates on, and everything!! Lisa was my sales person and she was so informative and helpful. It was like she was on my side the entire time! The finance manager and general managers are so supportive. They are fighting for your business and work hard for you. I will get my next car from them for sure!!!

jo
Review №95

My name is Jeff M I bought a brand new Tacoma off the lot, Janel, Shane and Kyle were extremely great at explaining finance and walking me through the process of buying a new truck, excellent service and I recommend anyone who wants to buy a Toyota to come on through Fox lake.

St
Review №96

Janel and the women in the internet department were very pleasant, straight forward and efficient that lead to a very easy car purchase. Thank you Toyota of fox lake

Jo
Review №97

Janel is the best! Got me a great deal! Knows what shes doing, made the whole experience easy!

Sa
Review №98

I did a search online and found the vehicle I wanted. I was able to schedule an appointment to see it the same day. I went in and took a test drive. My sales rep Rafael was very helpful, personable, patient, and didnt try to pressure me into the sale. I had a great experience overall and waa able to drive off in my new car.

He
Review №99

Recently purchased a 2021 Rav4 Hybrid on special order. Had the order placed in January, didnt get the completed product until about two weeks ago. Normally Id be very antsy, but John Ippolito had kept in contact with me every couple weeks to keep me updated on the progress. He helped me set up the vehicle and answered all my questions easily. I could tell he truly wanted me to get the vehicle I wanted, and he made sure there wasnt any BS in the process. If any of my friends wanted a Toyota vehicle Id recommend John I every time, even though Fox Lake is a bit of a drive away

Ja
Review №100

Id never look for a car from anywhere else. John Paladino made me feel welcome, and he has incredible knowledge of the cars and made looking at cars fast and easy. I look forward to continuing to work with him.

Information
96 Photos
100 Comments
4.5 Rating
  • Address:75 S, US-12, Fox Lake, IL 60020, United States
  • Site:https://toyotaoffoxlake.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 877-351-3961
Categories
  • Toyota dealer
  • Car dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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